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Hotel de l'Orient

17, Rue Romain Rolland, Pondicherry 605001, India
Hotel amenities
Hotel de l'Orient
Ranked #9 of 46 hotels in Pondicherry
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171 reviews from our community

    Trip type
Traveler rating
    69
    59
    21
    12
    10
Date Rating
Surat, India
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 8, 2013

Stayed here with a friend as it was too late to get back to the city. Charged us unfairly for a single room, room was very average with poor toilet aesthetics (for the price paid). Best part here was the sea facing balcony which is saving grace.

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See 2 more reviews by Pal_078 for Pondicherry
NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
May 11, 2013

Dear Guest, Thank you for your feedback about Hotel de l’Orient. As you may be aware, every effort has been made to retain the originality of the French mansion which dates back to the 18th century. Thus there are a variety of rooms that have unique characteristics. Do inform our Sales team about your requirements and they shall gladly assist... More

Windsor, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 2, 2013

Ok so this property on the outside looks beautiful, the restoration work just awesome, the folks who manage it are best hosts, very polite and sweet....but the rooms are not the best :( the bed was ok, but we found dead roaches in the room, ugh! Also before you book make sure you choose the right room. There are no... More

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See 2 more reviews by svasti g for Pondicherry
NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
May 6, 2013

Dear Guest, Thank you for your feedback about the Hotel de l’Orient heritage hotel in Pondicherry. Your compliments about the restoration and the hospitality have been conveyed to the team. We are distressed to receive your feedback about the room. Please be assured that the housekeeping team as well as the Housekeeping Supervisor have been pulled up and given the... More

Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2013 via mobile

This really is the most charming of Pondicherry's hotels. The property has been beautifully restored with great style and a wonderful sense of Pondicherry's historical context. The mattresses are a little on the hard side and the pillows clearly were designed and manufactured by someone who has never used a pillow, but other than that the rooms are lovely. Unfortunately... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
May 1, 2013

Dear Guest, Thank you for your feedback about the Hotel de l’Orient in Pondicherry, and for your appreciation about the ambience and architecture of the place. We are sorry and concerned to learn that your stay did not work out as expected. We are writing to apologise and to offer an explanation. It was disheartening to know that the staff... More

New York City, New York
Top Contributor
72 reviews 72 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 24, 2013

A charming hotel in one of the nicest parts of the French Quarter in Pondicherry, with a lovely open courtyard where meals are served. Our room was what I would term funky colonial – interesting furnishings and art, but a rather hard bed. Food is fine but our dinner was not among our best meals during our 3 week South... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
April 26, 2013

Dear Guest, Thank you for your kind review about the Hotel de l’Orient heritage hotel in Pondicherry. It is heartening to learn that you thoroughly enjoyed the ambience of the property. We are disappointed to receive your feedback about the service and the cuisine and have conveyed the same to the Chef and the service team. We do hope that... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2013

This was my first experience of a Neemrana 'non hotel' and the experience was very pleasant, The property is well maintained, the furniture suitably heritage and the staff go out of their way to offer help and guidance.. Unfortunately the room we had selected (Masulipattam) was not up to expectation. While the web site does say that the bathroom is... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
April 20, 2013

Dear Guest, Thank you for your valuable review about the Hotel de l’Orient heritage hotel in Pondicherry. Your compliments about the cuisine and the hospitality have been conveyed to the Chef and the entire team at Ponicherry. With respect to your feedback about the rooms, since every effort has been made to retain the original structure of the rooms, some... More

Mumbai (Bombay), India
Top Contributor
90 reviews 90 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 31, 2013

Great hotel if you want to really experience the old world charm of a place. The rooms are clean and the decor is - like i said before, old world! We wanted exacty that and were very happy with our choice. Our room was huge, with a lot of colonial furniture, some very comfy armchairs. Bathrooms were clean and had... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
April 5, 2013

Dear Guest, Thank you for your appreciative review about the Hotel de l’Orient heritage hotel in Pondicherry. As you are aware, at Neemrana we try and keep a balance between old-world charm and modern amenities so that the past is not completely obliterated. Your feedback is a huge motivator for our entire team. We have conveyed your compliments about the... More

Melbourne, Australia
Top Contributor
84 reviews 84 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 26, 2013

If you like boutique hotels with lots of character - this place is for you. The building dates back to the 1740s and whilst it has been somewhat modernised - the colonial furniture (including 4 poster bed) helped retain the original feel. The rooms are all different - whilst we had a very small room, we had a balconey that... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
April 5, 2013

Dear Guest, Thank you for your valuable review about the Hotel de l’Orient heritage hotel in Pondicherry. We are pleased to learn that you enjoyed the ambience of the property. We have noted your observations and conveyed the same to the Chef and his team. Do give our Chefs an opportunity and they will try and please you whenever you... More

Stafford, United Kingdom
Top Contributor
58 reviews 58 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 22, 2013

This is a lovely hotel in a very good location for walking round the old part of Pondicherry. Our room consisted of a large living room and bedroom on the ground floor. The furniture was all colonial in character with a four poster which needed steps to climb into! We found the staff very friendly and helpful and the food... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
March 25, 2013

Dear Guest, We are delighted to receive your kind feedback about the Hotel de l’Orient heritage hotel in Pondicherry. Your compliments about the ambience and the interiors have been conveyed to the Co-Chairmen and the hotel team. We have also conveyed your appreciation about the service and the cuisine to the service team and the Chef. It is heartening to... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2013

We reached hotel de l'orient on 6th jan2013 at b1300 hrs. and checked out on 9th jan 2013. The room was pre paid and had a confirmed booking but we had to wait till 4pm to get our room.After waiting in their innner courtyard with a restaurant and having lunch finally of course please note the lunch was not compliemntary,... More

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NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
March 25, 2013

Dear Guest, Thank you for your feedback about the Hotel de l’Orient heritage hotel in Pondicherry. We are sorry to learn that you visit did not work out as expected. We are writing to apologise and to offer an explanation. Despite our best efforts, sometimes guests do not check-out on time, and thus there is a delay as the housekeeping... More

London
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2013

Avoid. There is no wifi - hardly any in the rooms, only in the breakfast area - the staff are confused and spend a great deal of time bumbling about without actually getting anything done. The hotel is inflexible - won't allow date changes, won't let you have a cup of coffee after dinner if they've decided to close down,... More

Was this review helpful? Yes 2
NeemranaHotels, Guest Relations Manager at Hotel de l'Orient, responded to this review
March 6, 2013

Dear Guest, Thank you for your feedback about the Hotel de l’Orient heritage hotel in Pondicherry. We are sorry to learn that your visit to the property did not work out as expected. We are writing to apologise and to offer an explanation. As you may be aware, the property is an intimate one with just 16 rooms. As it... More

 
 
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Additional Information about Hotel de l'Orient

Also Known As:
Hotel De l Orient
De l Orient Hotel
Address: 17, Rue Romain Rolland, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotels in Pondicherry
#7 Romantic Hotels in Pondicherry
#8 Business Hotels in Pondicherry
Price Range: $
Official Description (provided by the hotel):
The magic of the whole Orient in one name: Pondicherry, where the French set up a new coastal lifestyle. Only a French flirtation with India’s bewildering diversity could have produced the refined and elusive magic of Pondicherry. Now, this French 18th century in India is brought alive again in a virtual art gallery with etchings and hand written postcards.Recreated in high-raftered ceilings with savonnerie rugs and easy chairs to lounge away the afternoons. Four poster beds – one accessed by three stairs! To help you recreate your past with dreams. Savour a French mansion full of Indian warmth.Enjoy fine Creole eating where Tamil spices mix with subtle French under-statement to titillate the palates of gourmets. ... more   less 
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Hotel de l'Orient
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