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Laila's County

Hotel website
No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
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Laila's County
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Laila's County
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98 reviews from our community

Traveler rating
    48
    33
    13
    4
    0
See reviews for
33
33
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Tiruchirappalli, India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

centrally located, very friendly staff ,helpful .Please clean,temples shopping area too close walkable,worth the price,dining area clean well maintained ,free wifi ,shopping area too close and temple and ashram back door,toilets too clean

Was this review helpful? Yes 1
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Bengaluru (Bangalore), India
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the bad > parking was a let down. We suspected that our car A/C had been used , behind our back. > room was very very small and poorly designed. > absolutely not worth the money they charge ( charging even for water :( ) > washroom was very small and was more fancy than effective. the good > the... More 

Was this review helpful? Yes 4
Chennai (Madras), India
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited this place a week back with my.family booked 2 rooms and the checkin was hassle free. the standard rooms are very small but comfortable with all the imenities glad they upgraded 1 room free of cost which was reasonably sized main dissapointment was the buffet breakfast, which had very few items and the service was pathetic. v had to... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a wonderful experience. Hotel was very nice tough the rooms were small but the ambience was excellent. It was a very comfortable stay. Also the staff was nice and helpful and the complimentary breakfast which they provide was good. Also, the location of the hotel was very good.

Was this review helpful? Yes 3
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After several months working our way across from goa, laila's was sheer unadulterated luxury. The room was a good size and clean....i have noted other reviews stating the room being too small but we are europeans and werent trying to fit a family of five into a double room so it was perfect for us. And the bed?????!!!!! Bliss. The... More 

Was this review helpful? Yes 4
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Chennai (Madras), India
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 18, 2015

This is our 2nd visit Laila's County as we were throughly impressed with the service the first time. We had booked an Executive Double room which was available for the least rate for a 4 day stay through an offer we availed on Travelguru. On reaching the hotel, we were told that our room had to given to a different... More 

Was this review helpful? Yes 6
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2015

By far one of the most underrated restaurant in pondicherry.!! Whenever i visit pondicherry i make it a mission to wine nd dine here..!! Been there wit friends and as a couple..!! Excellent ambience and very good service..!! Food is the best thing..!! Verry vey tasty and yummy..!! The rooftop at nits and restaurant in frst floor definitely floored me... More 

Was this review helpful? Yes 4
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 12, 2015

I travelled solo to Pondicherry and was looking for a reasonably priced, safe, clean and cosy hotel which is close to the sea. This hotel was exactly that! It was just 5 minutes walk from the sea, had eateries and shops close by and yet it was quiet. The rooms are adequately done and are spotlessly clean! The staff is... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

From d reception everything was gud,dey received us well.Especially to mention rooms were too good,v stayed in executive room.The room has everything in it,kettle,mini fridge loaded with drinks,snacks and whatever things u need away from home.U hav complementary break fast which is also gud and ppl in d restaurant were too gud in serving and treating d guests.Everything was awsum... More 

Was this review helpful? Yes 4
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Chennai, Tamil Nadu, India
Senior Reviewer
7 reviews 7 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015

The food was great! And hospitality was simply superb!!!! The ambience was good. Food quality was excellent! One of the best places in Pondicherry for continental dishes. Fresh fish is being served here, whereas in most hotels in Pondicherry they serve frozen fish. Am a fish crazy person. Hence 5 stars!!!!

Was this review helpful? Yes 6
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

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