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Laila's County

Hotel website
No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
Laila's County
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Ranked #12 of 58 Hotels in Pondicherry
A recent review
3 of 5 stars reviewed 2 days ago
REDDY84 Chennai (Madras), India
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96 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chennai (Madras), India
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Visited this place a week back with my.family booked 2 rooms and the checkin was hassle free. the standard rooms are very small but comfortable with all the imenities glad they upgraded 1 room free of cost which was reasonably sized main dissapointment was the buffet breakfast, which had very few items and the service was pathetic. v had to... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a wonderful experience. Hotel was very nice tough the rooms were small but the ambience was excellent. It was a very comfortable stay. Also the staff was nice and helpful and the complimentary breakfast which they provide was good. Also, the location of the hotel was very good.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After several months working our way across from goa, laila's was sheer unadulterated luxury. The room was a good size and clean....i have noted other reviews stating the room being too small but we are europeans and werent trying to fit a family of five into a double room so it was perfect for us. And the bed?????!!!!! Bliss. The... More 

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Chennai (Madras), India
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 2nd visit Laila's County as we were throughly impressed with the service the first time. We had booked an Executive Double room which was available for the least rate for a 4 day stay through an offer we availed on Travelguru. On reaching the hotel, we were told that our room had to given to a different... More 

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By far one of the most underrated restaurant in pondicherry.!! Whenever i visit pondicherry i make it a mission to wine nd dine here..!! Been there wit friends and as a couple..!! Excellent ambience and very good service..!! Food is the best thing..!! Verry vey tasty and yummy..!! The rooftop at nits and restaurant in frst floor definitely floored me... More 

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Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travelled solo to Pondicherry and was looking for a reasonably priced, safe, clean and cosy hotel which is close to the sea. This hotel was exactly that! It was just 5 minutes walk from the sea, had eateries and shops close by and yet it was quiet. The rooms are adequately done and are spotlessly clean! The staff is... More 

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From d reception everything was gud,dey received us well.Especially to mention rooms were too good,v stayed in executive room.The room has everything in it,kettle,mini fridge loaded with drinks,snacks and whatever things u need away from home.U hav complementary break fast which is also gud and ppl in d restaurant were too gud in serving and treating d guests.Everything was awsum... More 

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Chennai, Tamil Nadu, India
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

The food was great! And hospitality was simply superb!!!! The ambience was good. Food quality was excellent! One of the best places in Pondicherry for continental dishes. Fresh fish is being served here, whereas in most hotels in Pondicherry they serve frozen fish. Am a fish crazy person. Hence 5 stars!!!!

Was this review helpful? Yes 6
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 14, 2015

Good: Located strategically within the French Town and a 10 min walk to the promenede and other shopping areas. Rooms are nicely done and clean with toiletries and a well stocked mini bar. Staff are quite courteous and try their best to help you. Food though was quite okay in taste. Not so good: The rooms are quite cramped and... More 

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Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 9, 2015

Pody was unusually full & found no other place, We had made no reservation & happened to reach Pondy early morning. We called up Laila's County & they very happy to help us by providing the accommodation. The hotel is pretty small, we appointed rooms with all the modern facilities. Stayed for one night. Pros: All modern amenities Helpful Staff... More 

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Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county!!! It was a pleasure to host you at Lailas County and we thank you for sharing your feedback on TripAdvisor. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your time and the wonderful review... More 

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