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All 57 Pondicherry hotels

Laila's County

No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
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Laila's County
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Ranked #20 of 57 hotels in Pondicherry
A recent review
5 of 5 stars reviewed 2 days ago
Jeffrey S
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  • Reviews (60)
  • Photos (16)
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60 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I went during off-season and paid ~$20 a night, and I would have been very happy to pay much more than this. Cute, clean, modern boutique hotel. Very Western. Small but I was not bothered by this. Comfy bed, good TV, hot water, friendly staff, rooftop bar, near to everywhere you'd wanna go, simple breakfast (perfect for me). If you... More

Was this review helpful? Yes
Chennai (Madras), India
1 review
4 of 5 stars Reviewed 5 weeks ago

A good hotel with excellent facilities. The rooms are neat, clean, well maintained and the interiors and a/c were good . The staffs and receptionist were friendly and helpful. The promenade is 10 minute walk from here.

Was this review helpful? Yes
RajeshOM, General Manager at Laila's County, responded to this review

Dear Guru prasad, Greetings from Lailas County, I thank you for a awesome review about Lailas county. Your feedback is important to us to enhance our standard and to satisfy every guest who visits us. It was a pleasure to have you as our guest. We hope to see you again soon. Thanks & regards K.Rajesh Manager Operation Lailas County.Pondicherry More

Chennai (Madras), India
1 review
4 of 5 stars Reviewed June 20, 2014

The hotel provides entire satisfaction for the value of money. The rooms were comfortable and clean. The food was excellent especially the cesar salad and the chicken steak. Round the clock menu can be improved. Restaurant closes at 11:00 which is a disadvantage for late night hogger.

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Rajeshsai, General Manager at Laila's County, responded to this review

Dear Mr. Srivasthan, Greetings from Lailas County, We thank you for staying at our hotel and sharing your review on this forum with a perfect rating.Your kind words will certainly be shared with our entire team; this will act as a source of motivation, As per the rules of pondicherry govt, its advised to close restaurant at time, but u... More

Chennai (Madras), India
1 review
5 of 5 stars Reviewed June 18, 2014

Stay at laila's county is an awesome experience. The food they provide is mouth watering. Ceaser salad is something everyone should try..! service is also good!.. Its certainly value for money hotel!!

Was this review helpful? Yes
Rajeshsai, General Manager at Laila's County, responded to this review

Dear Reviewer, Greeting from Lailas County, Thank you for sharing your experience with us on Trip Advisor regarding your stay. We are delighted to know that you had a wonderful experience with us. Thank you for your kind comments on the restaurants. We look forward to your return and to the opportunity to serve you again soon. Thanks & Regards... More

Pondicherry, India
Top Contributor
51 reviews 51 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 25, 2014

Laila's County was known as Mercure Hotel earlier, but after the rechristening, there has been a tremendous change in terms of interiors, quality of food and service. The interiors are simply out of the world and are thoughtfully crafted. The designer A/cs look cool and comfortable. The beds are comfortable but small. The bathrooms are cramped but sufficient. The food... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

It was expected that laila country is a standard hotel .But it was truly unexpected that they offer such a luxury for very very reasonable price.Their breakfast Buffy is just the additional gift that every visitor expects and is never disappointed!

Was this review helpful? Yes 1
Lakeland, Florida
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 31, 2014

The hotel I wanted to stay in was booked so tuk tuk driver took me here. Reception was excellent as Lakshmir was and continued to give service without any hesitaion in anyway possible. The men were also available immediately for all you needs. Bed was alittle to soft for me. As mentioned room was alittle small but no problem. Modern... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed from 19th feb to 22nd feb'14 ... Nice hotel ... helpful staff ... good food ... the beach is nearby ... very convenient for an evening walk along the beach ... only negative I can say is rooms are bit small

Was this review helpful? Yes 2
Mumbai (Bombay), India
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2014 via mobile

The hotel is clean. Nice & helpful staff. Nice design. A bit small, but no problem. The bed is too soft. The food is dilicious. I didn't find Pondicherry is an interesting place to visit. However, I'm lucky to have a nice place to stay overnight.

Was this review helpful? Yes 1
Bangalore, India
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2014

I had read reviews on Trip advisor and made my booking here..It surely was value for money.. the rooms arent that spacious..but neat and clean with a good setting..the breakfast was good but it takes time to replenish if there is a good crowd..the beach is walking distance away..the hotel has no parking..but the drivers park it on the main... More

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Additional Information about Laila's County

Address: No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
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Bathroom (3)
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Other (1)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#10 Business Hotel in Pondicherry
Official Description (provided by the hotel)
A five minute walk away from the Bay of Bengal, Laila's County is a stylish boutique hotel offering opulent accommodation and wonderful five star service. Located in the heart of Pondicherry, the hotel is brilliantly done in style and has a distinctly modern interior. Laila's County believes in spoiling its guests with its service and hospitality and promises to be a one stop solution to all guest needs. ... more   less 
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