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Laila's County

Certificate of Excellence
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No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
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40% off room rate
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1 room 1 adult
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118 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a suite which essentially comprised two rooms connected by an opening. One was a lounge area with sofa and chairs and a large flat screen TV. The other formed the bedroom and bathroom. The windows in the lounge were blacked out/false. Those in the bedroom were opaque. The result was a room with no natural light and a... More 

Helpful?
Thank MarronE_12
Bengaluru (Bangalore), India
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is close to beach and also close to most of the attractions of Pondi. Everything is in walkable distance. The hotel's roof top restaurant is good. Hotel staff are also very friendly and helpful. There are lot of restaurants around this hotel also starting from traditional south India mess to authentic French restaurants. They also get your car... More 

Helpful?
Thank SandeepKenkare
Chennai (Madras), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room was very clean & room service was very good.Regarding food I had breakfast only.It was really a tastier one.Rate would be lesser than what we paid. Amidst the crowdy place it was so peaceful also at the center of city.

Helpful?
1 Thank murugan090488
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

Very comfortable hotel located near beach and all tourists places, breakfast served in restaurant was delicious. Rooms were very comfortable. The rooftop bar has a variety of cocktails with tasty snacks, staffs are very polite and helpful.

Helpful?
Thank Aravindh R
Bengaluru (Bangalore), India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 27, 2015

We stayed in Laila's county during our visit to Pondicherry in August, 2015. Booked through MMT, booking was hassle free and smooth. We had misplaced one of our luggage items in the taxi, and hotel staff proactively helped us to retrieve the same. Pondicherry being a small town we were able to get it back, thanks to the hotel staff.... More 

Helpful?
Thank Rudra2013
Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 24, 2015 via mobile

I selected this hotel for my upcoming visit to Pondicherry based on all the great feedback in tripadvisor. However, had a terrible experience while booking the hotel. Just wanted to pen this down for the benefit of other visitors. I had booked 2 rooms through Yatra for 1 night stay (booking made on 4th Nov)...since it gave the option to... More 

Helpful?
2 Thank Parthapd
Chennai (Madras), India
1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

Very comfortable stay, staffs are very helpful and polite. Rooms we stayed are very small but they have all the amenities provided in a star hotel, bathroom are clean and need to improve in bathroom kits. Breakfast served was delicious.

Helpful?
Thank Kayal N
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2015 via mobile

Very comfortable hotel located near beach and all tourists places, breakfast served in restaurant was delicious but need more varieties. Rooms we got were very comfortable. The rooftop bar has a variety of cocktails with tasty snacks, staffs are very polite and helpful.

Helpful?
1 Thank Sree30ram
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Kochi (Cochin), India
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 17, 2015

My wife and I went to Puducherry and stayed at Lailas County for five days. It was our first visit to the town and we thoroughly enjoyed our stay as the room was excellent, toilets very clean, the food excellent, and the staff courteous. Its a hotel that offers fantastic value because we were given a nice discount as well.... More 

Helpful?
1 Thank DustyMenon
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 25, 2015

Hi! laila`s county! You are doing great. Your rooms were small but you have all amenities in that It was so nice and your staffs were very polite keep it up, and we will be coming again please give us a same room which we stayed.

Helpful?
2 Thank th0mas05
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

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