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Laila's County

Certificate of Excellence
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No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
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1 room 1 guest
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107 Reviews from our TripAdvisor Community

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Traveler rating
    51
    37
    15
    4
    0
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36
37
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (20)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (33)
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1 review
4 of 5 stars Reviewed 1 week ago

First of all I will like to thanks Ms. Farida @ restaurant 1st floor for your kind services every morning breakfast. Keep it up. 3 days we stayed in this hotel... Hotel is good, room are clean, Quite services IRD. Will suggest about smoking room for next visit as my husband smokes and he always takes me to roof top... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This is my 3rd visit here. The food served is very tasty... grilled fish served here is probably de best @ pondicherry. Even de Indian dishes served here is very gud... 😊😊😊 . Certainly a good restaurant at a mid level budget

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Stockholm, Sweden
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

--- Pros --- - The Monday-Friday 50% room discount is very good value for money. The normal rates (weekend) are much too high for the quality. - Clean. - Western-style furnishings. Rooms are (relatively) modern. Quality typical of a 3-star hotel in Europe. - Very clean. - Modern, Western-style bathrooms. Very small, but clean and nice. - Stylish color-lighting in... More 

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Lyon, France
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I only stayed there for a night but it was a great experience. The hotel itself meets occidental standards in all points. My rooms wasn't really big but it was fresh and very clean from ground and bathroom to bed linens. And furthermore, it is a very cosy place, I really liked the decoration and lights in the room (the... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

We have stayed here for 3days. The room was clean and cute. Staffs were very helpful. Windows are huge. I enjoyed the sunrise in the morning. But there was a noise over the ceiling at night and early morning. May it is under construction or some animals. Except that i highly recommend this hotel who wants to enjoy pondicherry.

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Pondicherry, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015

We always book a room in LAILAS COUNTY when we visit pondicherry..Very good customer service, clean, centrally located, cheap rate (breakfast included),WI-fi facility,nice ambiance , altogether makes it worth for the money you pay. The receptionist, and workers are very friendly. But when we visited in June 2015 some things like tissue, bath oil, etc were not provided and south... More 

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Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 22, 2015

I entered this hotel only after reading the positive reviews from the other contributors. I would like to add here that once you enter the lobby you will wonder that why has this hotel got so many positive reviews. But once u enter your small but well furnished and decently designed room you will feel that there is something about... More 

Was this review helpful? Yes 4
Abu Dhabi
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 13, 2015

The hotel is centrally located, very close to sea shore and Aurobindo ashram. The staff are very friendly. Buffet breakfast only on sundays. The smallest hotel room i've ever stayed. Overall a good budget hotel. If you are looking for a luxury hotel (or a star boutique hotel,stay away.. you can find better hotels for a slightly higher price.

Was this review helpful? Yes 1
Tiruchirappalli, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 13, 2015

centrally located, very friendly staff ,helpful .Please clean,temples shopping area too close walkable,worth the price,dining area clean well maintained ,free wifi ,shopping area too close and temple and ashram back door,toilets too clean

Was this review helpful? Yes 5
Rajeshsai, Manager at Laila's County, responded to this review

Dear Guest, Greetings From Lailas County!!! Thank you for taking time and sharing such awesome and positive review about the Hotel and our services on trip advisor. We at Lailas County strive to deliver our best every time on time to keep our guest happy and to meet their expectations. We look forward to welcome you again in near future... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 9, 2015

the bad > parking was a let down. We suspected that our car A/C had been used , behind our back. > room was very very small and poorly designed. > absolutely not worth the money they charge ( charging even for water :( ) > washroom was very small and was more fancy than effective. the good > the... More 

Was this review helpful? Yes 6
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