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All 58 Pondicherry hotels

Laila's County

No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
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Laila's County
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Ranked #15 of 58 Hotels in Pondicherry
A recent review
5 of 5 stars reviewed 3 days ago
Bala R
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90 reviews from our community

Traveler rating
    43
    32
    11
    4
    0
See reviews for
31
28
2
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (9)
  • Jun-Aug only
    (22)
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    (26)
  • Dec-Feb only
    (33)
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1 review
5 of 5 stars NEW

From d reception everything was gud,dey received us well.Especially to mention rooms were too good,v stayed in executive room.The room has everything in it,kettle,mini fridge loaded with drinks,snacks and whatever things u need away from home.U hav complementary break fast which is also gud and ppl in d restaurant were too gud in serving and treating d guests.Everything was awsum... More 

Was this review helpful? Yes 1
Chennai, Tamil Nadu, India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The food was great! And hospitality was simply superb!!!! The ambience was good. Food quality was excellent! One of the best places in Pondicherry for continental dishes. Fresh fish is being served here, whereas in most hotels in Pondicherry they serve frozen fish. Am a fish crazy person. Hence 5 stars!!!!

Was this review helpful? Yes 4
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good: Located strategically within the French Town and a 10 min walk to the promenede and other shopping areas. Rooms are nicely done and clean with toiletries and a well stocked mini bar. Staff are quite courteous and try their best to help you. Food though was quite okay in taste. Not so good: The rooms are quite cramped and... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pody was unusually full & found no other place, We had made no reservation & happened to reach Pondy early morning. We called up Laila's County & they very happy to help us by providing the accommodation. The hotel is pretty small, we appointed rooms with all the modern facilities. Stayed for one night. Pros: All modern amenities Helpful Staff... More 

Was this review helpful? Yes
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county!!! It was a pleasure to host you at Lailas County and we thank you for sharing your feedback on TripAdvisor. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your time and the wonderful review... More 

1 review
5 of 5 stars Reviewed January 14, 2015

We stayed again in the Laila”s County January 2015. . The rooms are very clean and spacious, wifi is working well and at all times. The staff is attentive and friendly. We also liked the restaurant very much. We can highly recommend the Laila”s County for anyone...

Was this review helpful? Yes
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county !!! We would like to thank you for choosing lailas county for your stay and sharing your feedback which will surely help us to improve. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your... More 

Kozhikode, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

we came here to enjoy our holidays, and we are totally happy- Lailas country the perfect place for the same, I had great moments here, i wish to express my heart felt appreciation and Thanks-Thank you so much for all the care, hospitality, love and joy. i will recommend your hotel to my relatives and friends, I really appreciate for... More 

Was this review helpful? Yes 1
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county !!! We would like to thank you for choosing lailas county for your stay and sharing your feedback which will surely help us to improve. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 7, 2015

We booked 2 rooms in January at this hotel based on the positive reviews. Ugh. Big mistake! When we got to our rooms the sheets & pillows had stains all over them. This didn't happen once but happened multiple times over the course of 4 days. The staff told us the sheets were cleaned daily. If thats the case then... More 

Was this review helpful? Yes
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from LAILAS COUNTY!!! Thanks for chosen lailas county based on positive reviews, as per our standard procedure we make sure that all rooms given to the guest are clean and not with stained linen and if you found on that first day of your check in you should have informed to us, and you did not. And... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2015

This was my first visit to Pondicherry and I loved the city with its peaceful environment especially Auro. The hotel is at a nice location, walking distance to Sea and other attractions in the city. The hotel staff on 1st floor (dining area) are very good. They also have restaurant on 5th floor (which has very very bad service), we... More 

Was this review helpful? Yes 1
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from Laila's County !!! Thanks for choosing our hotel, The entire team joins me in thanking you for staying with us and also for the time taken to wrote review on TripAdvisor. We sincerely appreciate your words for the team. Thank you for your patronage; we look forward to welcoming you back. Thaks & Regards, Rajesh. K... More 

Ernakulam, Kerala, India
2 reviews
5 of 5 stars Reviewed January 5, 2015

I was on vacation when i traveled to pondicherry with my family.booking a hotel room going by the reviews is a real gamble.but the stay at lailas county was worth and more of every penny we paid at the hotel. the rooms were really maintained neat and clean.the toilets did not had the usual phenol smell of hotel room toilets,the... More 

Was this review helpful? Yes
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county !!! We would like to thank you for choosing lailas county for your stay and sharing your feedback which will surely help us to improve. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your... More 

Goa, India
1 review
4 of 5 stars Reviewed January 5, 2015

Really enjoyed d visit to PY..especially stay at laila's county..no words to explain d taste of fud..really yummy..gud location..good management..near to beach...calm and safe place to stay..my first option fr stay in py will be laila's county

Was this review helpful? Yes
Rajeshsai, Manager at Laila's County, responded to this review

Dear reviewer, Greetings from lailas county !!! We would like to thank you for choosing lailas county for your stay and sharing your feedback which will surely help us to improve. Your kind words will certainly be shared with our entire team; this will act as a source of motivation. The team and I thank you once again for your... More 

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Additional Information about Laila's County

Address: No.8, Quai d' Ambour (Ambour Salai), Pondicherry 605001, India (Formerly The Mercure Hotel)
Phone Number:
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Number of rooms: 12
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Hotel Style:
#12 Family Hotel in Pondicherry

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