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Ginger Pondicherry Hotel

3.0 of 5 Old Venus Theatre, Karuvadikuppam, Main Road | Saram Revenue Village, Oulgaret Municipality, Pondicherry 605008, India
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Ginger Pondicherry Hotel
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Ginger Pondicherry Hotel
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363 reviews from our community

Traveler rating
    53
    149
    95
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    30
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110
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
16 reviews 16 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars NEW

I have stayed in ginger pondicherry for around 5-6 times. Initially it was excellent, but later on it was not upto the mark, with ceiling n wall paint peeling off, damaged mirrors, toilet not very clean etc. But my most recent visit was a pleasant surprise. Got a good deal from goibibo and stayed for 3 nights. They have improved... More 

Was this review helpful? Yes 1
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed two days in the ginger, Puducherry.The roos were neatly maintained and the staff so friendly always with smile while carrying out our orders. The breakfast and the dinner had varties of delicious food items with nominal rate. I have enjoyed my stay at this hotel and felt that my stay was worth for my hard earned money.... More 

Was this review helpful? Yes 5
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Bengaluru (Bangalore), India
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have had a good experience twice at Ginger Mysore and book at Pondy looking for a similar experience. Look and feel of all Gingers are so similar....for aminute i thot i was entering their Mysore property! And there ends the similarity !! The rooms are not greatly maintained. The mirror had some crazy mess on it ... half of the... More 

Was this review helpful? Yes 2
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We have noted your concern with the room and its upkeep during your recent visit to Pondicherry and the service of staff at restaurant. Please accept my apology. We have already planned some action on room and taken up the room upkeep and restaurant concern with the hotel team. We shall look into the detail of such oversight.... More 

Chennai, Tamil Nadu, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in a double occupancy for a day along with my friends. Booked almost 2 months in prior, the arrangement wasn't planned by the hotel staff. Finally got the room after a delay, it was average and not so good ambience. No complimentary breakfast but still went ahead with their buffet and regret doing it. No good variety nor... More 

Was this review helpful? Yes 2
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Mr. Raghavan, I note it with regret that the food offered in Ginger Pondicherry did not meet your expectations. We are replacing the current team with a new team and menu effective March 2015. You will see marked improvement during your next visit. Thanking you for your feedback and looking forward to your continued support. Regards, Head of Operations,... More 

delhi
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

our first visit to Pondicherry and we were very confused about where to stay, so we decided to just get the Ginger booked. my first stay at a Ginger property and i think it was well worth the price they charged, a basic hotel - you carry your own luggage to the room, very basic amenities, but definitely very clean... More 

Was this review helpful? Yes 1
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Secunderabad, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I made a last minute booking during christmas 2014 and so the only available hotel was this one. So, ended up paying about 5K a night for a room. And it is not worth that. The rooms arent in the best condition, the dark blue paint has a depressing feel about it. Very little natural light or ventillation. Sparse furnishings... More 

Was this review helpful? Yes 1
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We appreciate you taking time out and communicating with us. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Pondicherry. We are sorry to hear about your dissatisfaction regarding the quality of rooms. We have been working on the new room concept which has been piloted in our hotel in Mumbai. Two floors... More 

Bengaluru (Bangalore), India
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 22, 2015

The check in was a breeze. Jagan was there to help in selecting the room. Room was neat and clean. Toilet was also clean. Linen was neat and clean. Beds were large. Very friendly staff. They have a laundry room for pressing and also filter water is available. Three plug points for mobile charging. The cupboard did not have any... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

We stayed at Ginger Pondicherry on 13th & 14th January 2015. Room was very clean, Officers manning the front office were friendly and very helpful. We were made to feel at home. Excellent budget Hotel.

Was this review helpful? Yes 1
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More 

Vilnius, Lithuania
1 review
2 of 5 stars Reviewed January 11, 2015

Spend 3 nights in Ginger, 29 of December to 1 of January. What should I start with? The first room we were offered smelled of damp, the second (the one we were offered after I requested a change) had huge wet stains on the wall, paint peeling off, and a very loud AC. Maybe there was something more, I didn't... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We note with deep regret the inconvenience faced during your recent visit. The details shared in your mail are concerning and my personal apologies for the same. We shall have one of the senior team member visit the site and take needful action. We have already sent a senior ex-housekeeper (consultant) from the industry to give us an... More 

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015

My family visited Pondicherry from Bangalore and stayed at Ginger hotel during Christmas week. Best thing about this hotel is its location (close to M.G. Road). If you do not want to spend much on beach facing resorts then go for Ginger. The main attractions like Beach road, Promenade hotel, Aurobindo Asharam, popular eat-outs and various temples and churches are... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We are glad to note that your recent stay at Ginger Pondichery has met your expectations. At Ginger, we do keep the windows locked as a part of the guest safety procedure which is also a requirement as per norms. Invariably the air-conditioner system and the bathroom exhaust helps in air circulation. We would invariably look into the... More 

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Additional Information about Ginger Pondicherry Hotel

Address: Old Venus Theatre, Karuvadikuppam, Main Road | Saram Revenue Village, Oulgaret Municipality, Pondicherry 605008, India
Phone Number:
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ginger Pondicherry Hotel 3*
Number of rooms: 94
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Also Known As:
Ginger Hotel Pondicherry
Pondicherry Ginger Hotel

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