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Ginger Pondicherry Hotel

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Old Venus Theatre, Karuvadikuppam, Main Road | Saram Revenue Village, Oulgaret Municipality, Pondicherry, India
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1 room 1 guest
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Ginger Pondicherry Hotel
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gangtok, India
Level Contributor
22 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

as I mentioned, its an okay place to stay. Why I said this is because we have stayed in better hotels with better facilities and services in the same price. Although cleanliness is maintained and the food quality is ok, I felt service is bit slow. Not so near the beach also. You can consider if you are in a... More 

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Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ginger hotel. I am sorry that your experience did not meet your expectations. Your feedback is valuable to us as it gives an opportunity to continuously improve on the product and service standards of the hotel. Guest satisfaction is pivotal to us, and we... More 

Bangalore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ginger Pondicherry is easy to locate and check in was prompt. The rooms were decently appointed and had a mini fridge, coffee maker among other things. The beds were comfortable. Bathrooms were clean and neat

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

It's not worth a penny. Service is bad and slow. Rooms are super small and bed is noisy and bad. Air conditioning is horrible. It takes hours for air conditioning to work for such a small room. Checking out before time and moving to a better hotel. Since we paid for two days the amount has gone waste. Such a... More 

Was this review helpful? Yes 1

Travelers are raving about these Pondicherry hotels

Chennai (Madras), India
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there for a night while passing Through town in the way to Rameshwaram. The location is easy to access and can be located on Google maps. The reception is efficient and large lobby area houses it. The Check in and check out processes are fast and meet your expectation. The rooms are little squeezed in and you ll... More 

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Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. Ginger Hotels offers excellent accommodation options and necessary amenities to leisure as well as business travelers. It is great to know that we succeeded in extending an enriching experience and pleased you with our offerings. Guest satisfaction is pivotal to us, and we... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed in Ginger pondicherry and the experience was not great. The rooms are pretty decent but the service is very bad. We have had to wait for 45 mins for a coffee on the breakfast counter. Luckily we only stayed for a day and then moved to another hotel. Overall need to Improve services. Very much understaffed and they are... More 

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Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, Thank you for writing in. Your feedback is valuable to us as it gives an opportunity to continuously improve on the product and service standards in the hotel to cater to a wide range of travelers for leisure, business and conferences. We are sorry for the inconvenience caused to you during your stay with us. We have noted... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

The service was as usual excellent. The rooms were clean and as expected. The big negative of the hotel would be its location from the Rocky beach, which is quite far from the hotel. The inhouse restaurant could have been much better.

Was this review helpful? Yes
Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 14, 2015

Hotel had a very good ambience for family and couples. The check-in was quick though there was a bit of rush and staff is really helpful in all the ways. The AC was not upto the mark, had to change the room. And the restaurant is fine with limited varieties of food items. Overall the hotel is very very good,... More 

Was this review helpful? Yes
Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ginger Hotels. We are very pleased to know that you appreciated the overall facilities and enjoyed your culinary experience at our hotel. It is heartening to read that our guests value the attentiveness of our staff and their efforts to provide excellent service. Our... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 14, 2015

Travelled with family from Bangaluru and reached Saturday afternoon, some how to our shock we were made to wait for atleast 30-40 mins because rooms were getting ready as the earlier guests left after availing 2 extra hours i.e. At Ginger Instead of 12 pm you can checkout at 2pm at no extra cost(good thing but not when weekend rush... More 

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Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel and we look forward to your continued association with us. Regards, Jegan Jayaraj Hotel Manager... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed July 14, 2015

Ginger hotel in Pondicherry is a economy hotel with all basic amenities, clean toilets and beds. The Ginger pondicherry is located closed to the city and around 2 to 3 km away from the beach. The access to the hotel was easy and it had ample parking space. I had driven from Bangalore to Pondicherry in my own vehicle. If... More 

Was this review helpful? Yes
Ginger H, Manager at Ginger Pondicherry Hotel, responded to this review

Dear Guest, We very much appreciate your constructive feedback and apologize for the inconveniences you encountered during your stay. I regret that there were some aspects of the hotel that did not meet with your expectations. Your feedback on the food quality in breakfast has been shared with the F&B Department and we are taking steps to address and rectify... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015

Ginger hotels are economy hotel with all basic amenities , clean rooms , toilets and bedsheets. In other words true value for money if you have some corporate tie ups with this chain. Ginger Pondicherry is located close to main beach area approx. 1.5 kms away from beach. Food and breakfast is okay, maybe better than what you"ll get in... More 

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