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Summit Embassy Hotel

George Mahbert Road | Sevoke Road, Siliguri 734401, India
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Summit Embassy Hotel
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
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English first
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    (114)
  • Mar-May only
    (41)
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    (24)
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Mumbai (Bombay), India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed here with friends for 1 night en route to Bhutan. Got rooms 103 & 104. Pros 1) Located in the middle of the city 2) The receptionist Anita was extremely sweet and prompt in actioning the issues. Cons 1) Reached the hotel around 1 pm to find that the road outside the hotel is under construction so we had... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

On our recent trip to India, my husband and I had to stay in Siliguri for one night without prior planning. Someone took us to several 'medium budget hotels' in Bidhan road, most of which looked shabby; still most of the hotels were fully booked. After a while we checked into a hotel thinking that it was at least 'compromisable'... More 

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New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the 4th time I went to Siliguri this year on official tour and have made it a point to stay in Hotel Embassy. What I love about my stay in this hotel is that it is located centrally and is very convenient. The staff members Pawan, Anita and others are very courteous and make you feel important at... More 

Was this review helpful? Yes 1
Shillong, India
1 review
5 of 5 stars Reviewed 3 weeks ago

When i have came to this hotel for the very first time in my point of view it seemed a very class level of service. Wile the rooms were very comfortable and with very beautiful interior which gives a very good feeling to be relaxed and peace of mind.The bathroom is very refreshing place in the room,once i go inside... More 

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SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for your lovely review ‘Unique place to stay.My embassy’. It gives us great pleasure to know that you enjoyed the proximity of our hotel right at the heart of the city and close to the famous Hongkong market. It is our constant endeavor to provide authentic hospitality, and we are glad that we have been... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

The culture of the employees too good, totally like friends , they will help us towards all quires and accommodation is perfect . Keep this smile Pawan :) All the best TRY to get the Breakfast to be more healthy :) cheers !! KEEP Rocking :)

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SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for sharing your stay experience with us in this forum. We are pleased to hear of your recognition for the work put by Pawan and his team. We are glad that Summit hospitality impressed you and our friendly staffs could meet your expectations. I have shared... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 4 weeks ago

Hi I am Kailash lama from Hyderabad I really had great time at Hotel Sumit Embassy ,Over all so friendly Staffs especially mr pawan was so nice to interact with guest Treats, Thanks to Summit Groups of hotel for sucha a lovely Hospitality ,I wud deifinitly like share to this wonderful Hospitality to all my friend around & and like... More 

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SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Mr Lama, Namaste! It is always a pleasure to receive such an elevating feedback as we take pride and strive towards delivering an outstanding guest experience. Pawan is a true gem of Summit Hotels and Resorts and we are glad that his exceptional services delight our guests every time. Thank you for sharing your stay experience with us on... More 

Noida, India
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 23, 2015

This is in continuation of my review of Summit Milestone, where the Hotel Manager couldn't allot us room after having the advanced paid confirmed booking. They shifted us in this hotel. We were allotted Room Number 104 in Summit Embassy. The room was pitch dark no sunlight or natural light comes from outside. The room was stinky and had a... More 

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SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for sharing your experience with us. The uncharacteristic lapses in service that you describe are concerning to read. Please be assured that I have personally shared your feedback with our team and appropriate actions are taken to avoid the repetition of same. Please accept my sincere apologies for the inconvenience experienced by you and your... More 

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Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed June 12, 2015

i have been staying g here for many a times but in the time most of the hotels are full Pawan did help me to get a room as usuaul and has been very co opeartive as usual; Pawa has been very co Operative and firendyl with me and I am very thankful for that

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for continuing to choose the Summit Hotels and Resorts. It is inspiring to hear that you have enjoyed consistently pleasant stays and every time our associate helps to accommodate you. At Summit, we are committed to consistently provide warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest... More 

Gangtok, India
1 review
5 of 5 stars Reviewed June 5, 2015

its ma fifth visit in embassy hotel, and great pleasure to have all kind of management system in your hotel, especially very glad with mr. pawan gurng, who always take care of us in a very good manner and i m very happy with all kind facilities as u have provide for us.. i wish and i hope this things... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for continuing to choose the Summit Hotels and Resorts and we are glad to note that during your repeated visit, we were able to provide you with a comfortable experience. It pleases us to know that you were satisfied with the service standards and amenities provided at the hotel. We are happy that our associate... More 

Chennai, Tamil Nadu, India
2 reviews
3 of 5 stars Reviewed May 31, 2015

Good things: The hotel is in centre place good n easy location, I visit offer say every 2 or 3 months.. and my last stay was on 23rd may'15 till 26th may'15 Good service at reception, Staffs were helpful specially the one Mr.Pawan Gurung and also others staffs including housekeeping... Things need to improve: First and the most RATES OF... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for staying with us and for your valuable feedback. It has always been our focus to provide our valued guests with personalized service, and we would like to extend our sincere gratitude for sharing your inspiring feedback. I would like to assure that we look into this matter seriously and work on those area which... More 

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