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Summit Embassy Hotel

George Mahbert Road | Sevoke Road, Siliguri 734401, India
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Best prices for: 1 room 1 guest
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Summit Embassy Hotel
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Summit Embassy Hotel
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101 reviews from our community

Traveler rating
    27
    34
    21
    9
    10
See reviews for
26
24
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Siliguri, India
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a very clean and luxurious hotel with a huge price tag. If one is paying the amount of money they charge then one will definitely want to get back the same magnitude and quality of service that it is supposed to offer. However, the hotel fails to do so. The rooms aren't that well maintained and the... More 

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Visakhapatnam, India
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in Embassy from 18th - 21st April 2015, overall experience was good. Food is excellent, rooms and toilet were decent. Service of front desk, and room service are good. This hotel is well located and near to Bhidhan market and Hong Kong market. I will surely visit again, and would recommend this place. I wish the staff of... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you very much for taking the time to write your words of appreciation following your visit to The Summit Hotels and Resorts. It is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects. Thank you once again for your support, recommendation and for appreciating our efforts so... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed 1 week ago

Located at a very convenient location off Sevoke Road, Hotel Embassy provides a complete hospitality experience. The complimentary breakfast was too good! Pawan at the reception was especially cordial when we first entered the hotel.

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! It is wonderful to know that our hotel’s location attracted you to stay with us and we are happy that it added value to your stay. Thank you for sharing your review with us on TripAdvisor. We are glad that your overall stay with us was good and the services exceeded your expectations. Your special mention of... More 

kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location of property is good but hardly anything else is good about the hotel - service, food, ambience.I have stayed in Summit Golden Crescent hotel at Gangtok and the quality of stay is just not comparable - while it was almost heavenly in Golden Crescent, Embassy was very poor.Very rude reception service at time of check - in, food was... More 

Was this review helpful? Yes 1
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for your recent stay and valuable feedback. It is indeed disheartening to note that we could not meet your expectations during your recent stay with us, and we sincerely apologize for all the inconvenience caused to you. We sincerely request you to allow just another chance of being at service and we do hope you... More 

Mysore, India
Top Contributor
62 reviews 62 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nice property at the city centre .We had booked a deluxe a/c room .The room was very good ,spacious .toilet is clean and toiletries are being supplied Staff are very cooperative.We had food and was good.A good value for money hotel.

Was this review helpful? Yes 2
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Mr Radhakrishna, Namaste! It is an immense pleasure to be reviewed by a Senior Contributor of TripAdvisor with 60 reviews till now. WOW! Thank you so much for your positive feedback and we are filled with cheers to learn that we could satisfy you in every aspect during your stay with us. Encouragement such as this from our guests... More 

Gurgaon, India
Contributor
12 reviews 12 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is nicely build property in city centre and has well designed rooms at this price point but have following issues: 1) Reception staff is non cooperative and do not take things seriously. 2) Food was worst I had in last ten years and unfortunately I had paid for it – No words as I stayed in Summit in Darjeeling... More 

Was this review helpful? Yes 1
UK
Top Contributor
70 reviews 70 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Yet another hotel that only deserves a "good" rating but the rating system does not allow for that. This hotel is in a great location for the main shopping area and the Hong Kong Market. The room was ok; not a bad size. No frills, but we did not expect that for the price paid. The bathroom needed to be... More 

Was this review helpful? Yes 2
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! It is an immense pleasure to be reviewed by a 'Top Contributor' with 69 reviews and 4999 contributions on TripAdvisor till now. We value your feedback and thank you so much for taking the time out and sharing your stay experience with us. We believe in Exceptional Value. Exceptional Services and I am glad that we could... More 

New Delhi, India
1 review
5 of 5 stars Reviewed March 21, 2015

it was good experience in hotel embassy. staff was very supportive.I had came here for official purpose.I was very impressed with Mr. pawan as he was polite and very much supportive.Whenever I will come to Siliguri, I will always stay in this hotel because of it's services.

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! I am delighted to read about your impressions about our hotel and thank you for sharing your experience with us on TripAdvisor. Mr Pawan is indeed a true asset to the hotel and extremely grateful when these are being recognized. Your words about Summit hospitality are extremely valuable, thank you so much for appreciating it so graciously.... More 

Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed March 12, 2015

Service is good.Food quality is also good.Foods are tasty,I like it.In complementary breakfast or in room you can add fresh fruits,But foods rates are on higher side.I am not aware that here wifi is free.Hotel ambience is good.Mr Pawan assit me to get this hotel.

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for choosing Summit Hotels and Resorts and writing a review on your stay. It is a pleasure reading about your wonderful impressions at our hotel capturing our quality, the service and also the food. I have shared your feedback with the entire team and they were filled with cheers. Mr Pawan thanked you for the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

I had an wonderful experience with the hotel, specially the room services and privacy. Location was not very good as it's middle of town but I guess it's the best we can get in Siliguri with an affordable budget and I would say the overall package was too good.

Was this review helpful? Yes 2
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you very much for the wonderful comments about your recent stay with us. I am delighted to know that every aspect of your experience was excellent. It feels so special to receive such feedback from our guests. We look forward to an opportunity to welcome you back to The Summit hotels and Resorts very soon. Best... More 

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