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Apartamentos Aguamar

Calle Albani, 38650 Los Cristianos, Arona, Tenerife, Spain
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Apartamentos Aguamar
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1,242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

These apartments are absolutely spotlessly clean, with basic but nice rooms and nice pool and decent location. However, my purse was stolen at the swimming pool from my bag underneath a lounger, within a 5 minute period. The staff were disinterested and didn't do anything to help. I had to go to the international police station in Las Americas and... More 

Was this review helpful? Yes 2
hereford
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned, unfortunately, from lovely 12 nights at this hotel....brilliant! Good location, excellent hotel facilities...ideal base! Have been here 4 times now and hope to book to return as soon as possible! Love the hotel, the resort, the island! Very friendly staff...apartments have been updated since last visit, everything you need....lovely pool area, walking distance to all amenities and pubs/clubs... More 

Was this review helpful? Yes 2
Bolton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

stayed here 4 times but this will be our last time.nothing to do with the hotel,lovely and clean ect but the surrounding noise is horrendous !!! so if ur expecting any sleep don't stay here...its defo got a lot worse over the years

Was this review helpful? Yes 1
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear fiona210-11, Thank you very much for sharing your opinion with us. First of all, we would like to tell you that we are very proud to hear that you have stayed with us already four times and were everytime satsified with our services and the cleanliness. Moreover, we are sad to hear that you feel disturbed by the sorrounding... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What beautiful clean apartments. Cleaned every day fresh towels bedding changed twice in 9 days. Cannot fault this place at all. Apart from the prices around the pool far too expensive!!! Will be back😘

Was this review helpful? Yes 3
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear Lisa B, Thank you very much for your positive feedback on Tripadvisor. We are happy to hear that you had fantastic holidays at our Aguamar Apartments and were satisfied with our facilities and services. Your nice compliments regarding our staff, the apartments, and the cleanliness, mean very much to us and we can't wait to pass your praise on... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived on Tues 9th June from London and had to leave suddenly on Thurs 11th June. The reception staff especially Christina were extremely helpful. They allowed me to make to relevant phone calls and even booked my flight back home for me. I left my mum there with my 2 children and they told me not to worry as... More 

Was this review helpful? Yes 3
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear Deborah H, Thank you very much for your positive feedback on Tripadvisor. We are happy to hear that our reception team could help you with this difficult situation and really appreciate all your nice compliments which we will pass on to our team. Furthermore, we are pleased to hear that your mother and your two children enjoyed their stay... More 

scotland united kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

having just returned from this hotel couple off things . pool opens at 10 am had to go next door to hotel for swim at 9am , pool guards started lifting sunbeds and pililing them up from 5 pm onwards crashing them about pool so no chance off relaxing at this time cleaners started cleaning at 7am around pool so... More 

Was this review helpful? Yes 2
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear Gavin k, Thank you very much for your feedback on Tripadvisor. We are sad to hear that your stay with us did not meet your expectations and would like to apologize that you felt disturbed by our cleaning stuff. As we always put great focus on the cleanliness of all our facilities, we regret that you were not satisfied... More 

Hook, United Kingdom
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a stay at the Aguamar. It is not 5 star but you are not paying 5star prices. The rooms were a reasonable size with a small kitchen area including fridge and microwave. The rooms were kept very clean by the room attendants. The pool area was also kept very clean. The water purity in the pool was... More 

Was this review helpful? Yes 3
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear allan911, Thank you very much for your positive feedback on Tripadvisor. We are happy to read that your stay with us did meet your expectations and that you could enjoy your holidays at our Aguamar Apartments. We really appreciate your compliments regarding the cleanliness of all our facilities, and our staff, and will pass your praise on to our... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Aguamar in May 2015 for a week and really enjoyed our stay. All the staff were friendly, everywhere was clean and tidy. The food was not exceptional but always edible. The room was of the level we expected. Overall good quality for the price.

Was this review helpful? Yes 3
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear Rosemary T, Thank you very much for your positive feedback on Tripadvisor. We are pleased to hear that you and your husband had a good experience and really enjoyed your stay at our Aguamar Apartments. We feel honoured to hear all your nice compliments regarding the cleanliness and our staff, and will pass your praise on to our whole... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my family 31 may 11 June Very happy with this hotel staff very friendly and helpful the rooms very clean pool and bar area great would defo recommend this hotel and would go back myself shops nearby and short walk to beach great hotel .

Was this review helpful? Yes 3
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear belinda m, Thank you very much for your positive feedback on Tripadvisor. We are happy to hear that you were satisfied with your stay at our Aguamar Apartments and enjoyed your holidays with us. We really appreciate your nice compliments regarding the cleanliness of the rooms, the pool and the bar areas, and our staff, as this means very... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The apartment i stayed in was outdated, very very poor standard just shocking.This hotel is 2 star at best and i complained to jet2 but they wanted between 300-600 pound to move me.Spoke with reception who were a waste of time aswell.I made the best of our family holiday the hotel pool was ok the bar area was not great... More 

Was this review helpful? Yes 2
apartamentosaguamar, Director de Relaciones con Clientes at Apartamentos Aguamar, responded to this review

Dear big g, Thank you for sharing your opinion on our Aguamar Apartments with us. We would like to tell you that we feel really sorry that your stay with us did not meet your expectations and that you were not satisfied with your apartment. We are apologozing for the inconvenience with the ants in your room, and that you... More 

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