Reception staff polite and helpful, very welcoming, a good start. However, overall, we gained the impression during our stay that staff numbers, such as waiting staff in restaurant and other areas, must have been cut back as there was always a good wait for any service. The waiting staff were polite but didn't know much about the food 'do you... More

Clients at the Arona Gran are mainly retired couples from the UK who return year after year and stay for several weeks. It is positioned at the south-eastern end of Los Cristianos, and most of the bedrooms have views along the coast towards Las Americas and across to the island of La Gomera. We could also see the highest point... More

We recently returned from the Aroma Gran Hotel. The general standard of the hotel was good, with spacious communial areas, reasonably friendly staff, an average size bedroom, and considering the size of the hotel very good food. However, what we did not expect as we had payed extra for a balcony room, that the room we were allocated did not... More

I have not stayed at the Arona Gran for several years, having moved up to the Playa Arena (another Spring Hotel) - on their recommendation! The Arona Gran encouraged guests to take the courtesy bus up to their other property and spend a day there, but unfortunately, after several very happy visits, Spring has ceased to operate this hotel so... More

Stayed at the hotel in late Jan 12 for ten days. Rooms are generally spacious, with a good size bathroom [bidet included], bath with shower over. Beds are firm but a lot more comfortable than many European hotel beds. Linen is reasonable quality, crisp, changed regularly and well fitting on the bed. Cleanliness of the hotel is tip-top, in both... More

This was our first stay at this hotel for my wife and I and on the whole it was an enjoyable experience. We were lucky to have room 566 which received sun for most of the day and provided us with a great sea, harbour and pool view, and of course those sunsets. The rooms are of reasonable size with... More

Our first visit to this Hotel and Los Cristianos. Enjoyed the choice of food. Our room was 510 on the fifth floor with a side view of the sea. Sun most of the day on the balcony so was ideal for this winter break. The room was a decent size and the bathroom was modern with bidet,toilet,bath with shower over... More

Just returned from a 2 weeks stay in the hotel on half board. Excellent hotel with super pool area and spacious sunny bedroom. Staff very good and everything spotless. Considering that we are both active over 60's we felt very young here. The hotel caters for elderly clients and I am not sure that families have much on offer apart... More

We wanted a short 7 day break after Christmas and wanted a hotel which had a good record of quality, hygeine, service and facilities. The Arona Gran has it all. What a relief to arrive and be given a glass of champagne, and courteous speedy service by the reception. This is the first test of any hotel. After a tiring... More