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All 12 Los Cristianos hotels

Spring Arona Gran Hotel

4.0 of 5 Hotel   |   Avda Juan Carlos I, 38, 38650 Los Cristianos, Tenerife, Spain
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Spring Arona Gran Hotel
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86%
Ranked #3 of 12 hotels in Los Cristianos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
parshil Scunthorpe
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1,671 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (606)
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Scunthorpe
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our second visit to the Arona Gran and it was just as good as the first. The rooms are very clean. The food is very good with plenty of choice. We were especially pleased in the sunbed situation whereby you cannot put towels on to save as they would be removed, this meant there were always sunbeds available.... More

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Neath, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just got back after a week at this fabulous hotel. Champagne on arrival was a lovely touch when we entered the grand reception. Staff were all really helpful and pleasant. We booked a partial sea view and had amazing views of the sea and Los Cristianos. Rooms were spacious with large tv and spotless. Rooms cleaned every day without fail.... More

Was this review helpful? Yes 2
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you so much for your nice review about your stay at our Spring Arona Gran Hotel. Your comment about the surroundings of Los Cristianos unfortunately is nothing new for us and the local government always gets a copy of this. But we are happy to see that this did not spoil your holidays and that you enjoyed... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from an 11 day holiday with Thomson's to this hotel. Had a side sea view room which was of a good size, and we'll maintained. Their were a couple of defects that we asked to rectified, and these were carried straight away. The hotel and grounds are quite large and beautifully kept, with two large swimming pools. Their... More

Was this review helpful? Yes 5
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear James, thank you for sharing your holiday experiences with other people on Tripadvisor. We are glad to know that you have been satisfied with the services and facilities of our Spring Arona Gran Hotel and that you enjoyed the beautiful views over the sea and our neighbour island La Gomera from the pool bar. We are looking forward to... More

Dorchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We decided to book a last minute break in the first week in July before the school holiday's , My wife's brother stayed at this hotel and recommended it to us. We were not disappointed. The room was very well appointed the bed comfortable plenty of storage space the views were good and the maids were very efficient and kept... More

Was this review helpful? Yes 2
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, we thank you very much for your nice comments about your stay and our Spring Arona Gran Hotel. We are always happy to hear that our clients enjoyed the services and facilities of our hotels and we hope to have the pleasure of welcoming you soon again. Kind regards and best wishes, Stefanie Dechert, PR More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

just returned from a weeks stay at this hotel as a couple, greeted on arrival with champagne and an easy check in process after a late flight. Spacious room with TV and minibar balcony and an excellent sea view (155) only bad point could slightly hear some noise from the entertainment at night so would prefer higher floor next time!... More

Was this review helpful? Yes 3
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Lucy, we are very glad to know that you like ou Spring Arona Gran Hotel and its services and facilities and that you would recomend it to friends and family. We thank you very much for putting your comments on Tripadvisor and we are looking forward to wecloming you soon again. Sunny greetings from Los Cristianos, Stefanie Dechert, PR More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Arrived to Arona Gran hotel on the 11th July and was greeted to free champagne and to be told me and my boyfriend had been upgraded to a sea view, which was lovely. If you are not thinking about getting a sea view I highly recommend it. The rooms are comftable and are cleaned everyday. The staff around the hotel... More

Was this review helpful? Yes 2
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Gabrielle, thank you very much for your nice comment about your stay at our Spring Arona Gran hotel. We are very glad to hear that you found the staff to be friendly and happy and the food fresh and varied.It is always good for the staff to know that their services exceeded the expectations of our clients and we... More

Southern Wales, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

I want to endorse other comments by returning guests, standards have dropped. The defensive responses from the hotel shared on on trip advisor reflected the attitude we too received. Instead of listening to customer feedback and responding with empathy to nurture good relations, HR continue to treat customers with contempt. We found the hotel standards have dropped, security is abissmal... More

Was this review helpful? Yes 4
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you for using Tripadvisor to share your holiday experiences with other guests. We are very sorry to hear that in your opinión the standards of our Spring Arona Gran hotel have dropped. We know that we cannot please everybody but we always prefer if the clients speak to us during their stay instead of complaining after they... More

Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The worst part of our holiday? Only being there for one week. I've had my eye on this hotel for a while, and it didn't disappoint looks stunning, room cleaned every day and cleaned well, the choice of food was amazing and we didn't experience any problems with cold or tepid food. Staff were all lovely and helpful. Bars across... More

Was this review helpful? Yes 4
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Caroline, thank you very much for your review on Tripadvisor regarding your stay at our Spring Arona Gran Hotel. We are always happy to see that the efforts of all the staff have been succesful and that our clients are satisfied with all services. We hope to have the pleasure of welcoming you again and meanwhile we send you... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from 10 days at Arona Gran. We booked with Thomson on a late flight which got us into the hotel at just after midnight. Initial impressions are good, as the hotel has a very impressive foyer and it looks like the pictures on the website. We were offered Cava on arrival (food would have been better though!), although... More

Was this review helpful? Yes 1
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Stuart, thank you for sharing your holiday experiences with other people on Tripadvisor. We are happy to learn that you have enjoyed your stay at our Spring Arona Gran Hotel. Just one thing to mention: although we do not accept cash in our bars and restaurant, our clients can pay their bill in any moment at our reception and... More

Bournemouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

ok so maybe still drinking the sangria at home after a month kind of says I have nice memories of this hotel. The hotel has a nice feel to it. Think this is down to the staff and when we were there a lot of older people where holidaying - I like that as peace and quiet is always good... More

Was this review helpful? Yes 3
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you very much for your nice comments about your stay at our Spring Arona Gran Hotel. It is good to know that you have nice memories and we hope to have the pleasure of welcoming you again. Thank you for using Tripadvisor. Sunny regards, Stefanie Dechert, PR More

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Additional Information about Spring Arona Gran Hotel

Address: Avda Juan Carlos I, 38, 38650 Los Cristianos, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Los Cristianos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Arona Gran Hotel 4*
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Also Known As:
Hotel Arona Gran
Arona Gran Los Cristianos
Arona Gran Hotel Tenerife
Arona Gran Tenerife
Spring Arona Gran Hotel Tenerife/Los Cristianos

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Amenities

Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Los Cristianos #2 Luxury Hotel in Los Cristianos
Hotel Class
Official Description (provided by the hotel)
The Spring Arona Gran Hotel, it's located in a privileged position on the seaside promenade, facing the island of La Gomera, offers spectaculars views of the bay and the old fishing port of Los Cristianos and is only 3 km from the golf course. ... more   less 
Number of rooms
391

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