i visited and stayed at this hotel 3 times prior to the refurb. liked it before and still like it now. caters for the older guests, i would suggest 35 upwards. lovely and clean. good entertainment byt bar drinks are too pricey. either give a double or drop the prices please. food excellent but quite basic. service is excellent from... More

We were pleasantly surprised when we arrived. The hotel, food, cleanliness was excellent. Would go back again. From the outside it looked nothing. The rooms and the whole decor was well looked after. Prices for drinks and coffee were reasonably.

Second time at this hotel,even though its been refurbished we still got the same type of room as four years ago,but this was ok,no complaints. The foyer and reception area looks lovely after the refurb,but the resturant was better before,the tables are much too close together more like a cafeteria than a resturant.I have noticed a few negative comments about... More

We have just returned from a 10 night stay at the Big Sur hotel and had a lovely holiday. We had booked a junior suite direct with hotel and it was well worth paying the extra money. The suite was huge with jacuzzi bath , 2 balconies ,2 TV,s and four poster bed. We looked onto the port where the... More

We stayed at this hotel for a week in the middle of April. Having read some previous reviews we were slightly concerned but were in no way disappointed on arrival. As others have mentioned we were greeted with a chilled glass of cava and a friendly welcome. We booked the hotel direct through their website and opted for a junior... More

Just returned from a weeks stay at the H10 Big Sur. The whole atmosphere of this hotel is very good, staff very helpful and friendly. We were not lucky enough to have a room with a sea view but used the Chill Out area on the 8th floor to soak up the wonderful sea views. Our room was lovely and... More

I booked a weeks holiday for my husbands birthday at the H10 Big Sur with Thomas Cook and we had a wonderful time. On arrival we were offered champagne or juice and check in was quick and easy. Our room on the 5th floor had a lovely sea view. The hotel had prepared a bottle of champagne on ice with... More

We stayed 19-26 April to celebrate our 30th Anniversary and picked the best hotel to do that. We had a very nice room with a little side balcony and the staff had gone the extra mile to add little treats for our celebration. Having recently been unwell, it was the perfect hotel and location to relax. No pressure to participate... More

We stayed here 19 to the 26 April, lovely location ,staff excellent,only down side was the renovation which our Holiday company stated they had not been informed of (Thomas Cook),be nice to here if this is the view of the hotel management. Hotel gave apologetics and provided free courtesy room for our late check out. The food is fine could... More