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All 12 Los Cristianos hotels

Hotel H10 Big Sur

3.0 of 5 Hotel   |   Avda. Juan Carlos I 28, 38650 Los Cristianos, Tenerife, Spain
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85%
Ranked #1 of 12 hotels in Los Cristianos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Dan F Derby, United Kingdom
  • Reviews (655)
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655 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Derby, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my partner have recently returned from our holiday in Tenerife at the H10 and we had a fantastic time! The hotel was beautifully presented throughout, very modern and clean white surroundings. We were greeted with a glass of Buck's Fizz on arrival from the airport while checking in, before being escorted to our room which was on the... More

Was this review helpful? Yes 2
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, thank you for your nice review which reflects who much you enjoyed your stay at the H10 Big Sur Boutique Hotel. It is always our pleasure to hear that our guests are enjoying their holidays, this is the reason of the increasing number for our repeater guests for which the excellent service and friendliness of treatment is an... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel from June - July this year for 2 weeks with my partner. Must say it's great. All shops within walking distance and a nice quiet area at night. Would definitely recommend to anybody who is looking for a nice break with their partner. Trips going to and from the area are easy to get to and... More

Was this review helpful? Yes 1
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking your time to share your recent experience at the H10 Big Sur Boutique Hotel, we are please to read such a great review like yours!. We are so pleased to note that the quality of service you experienced met with your expectations as it is our aim to ensure each guest has an enjoyable... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 10 days 23june 3july at this lovely hotel .when we arrived we were given a glass of bubbly which was very nice we were then given the great news that we had been upgraded to a room on the second floor.we got to our room and found we had a view of the pool area and views of the... More

Was this review helpful? Yes 3
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time to write a review from you recent stay at our H10 Big Sur Boutique hotel. We are so glad to be your choice for your break in Tenerife and that we were able to accommodate you. It makes us happy to read that you had such a nice experience in our hotel!.... More

Leeds, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned from our holiday on the 20th June and would go back right now and stay at this fabulous hotel. They made are stay a pleasant one, the greeting we received as soon as we arrived made the start of our holiday one to remember, we was greeted with a drink our cases were taken straight up to our room... More

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for taking the time to write your review, and for choosing to celebrate your anniversary our H10 Big Sur! It was an absolute delight to read we surpassed your expectations. Thank you for your wonderful praise of our cuisine and our staff. I will be certain to pass on your comments to our whole... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weeks holiday at this fab hotel. On arrival were greeted by reception staff who were very friendly and we were given a complimentary bucks fizz to drink - Check in was very easy. We paid extra to upgrade to a sea view superior room which has a balcony and your own sun loungers, table and chairs... More

Was this review helpful? Yes 4
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for such a complimenting review regarding your recent stay at the H10 Big Sur Boutique Hotel. It was fantastic to read that everything was to your convenience and that you enjoyed your stay from the first till the last minute! Your positive feedback about your stay is greatly appreciated and is incredibly motivating for our Team!... More

Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a lovely holiday. The staff were pleasant and helpful. Especially Jesûs and Barbara. We stayed on second floor with larger balcony with sun loungers and a table and chairs. Rooms were spotless and very comfortable. the cleaning ladies always had a smile and nothing was too much trouble. loved the freshly cooked food by the chefs.. not too... More

Was this review helpful? Yes 1
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your valued feedback; every review is important for us as it allows us to look at our Hotel with guest’s eyes and helps us to detect areas need to be improved, finally to reach our ultimate goal: guest satisfaction. Thank you for your opinion about the experience at the H10 Big Sur Boutique Hotel, we... More

Rhondda Cynon Taf, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent a week at the H.10 Big Sur. The hotel is very good, everything we expected . Only two things we felt let it down. Firstly the food - Breakfast not too bad. Could get freshly cooked eggs and bacon from the chefs, even managed to get an omelette cooked for me one morning when there wAs no queue.... More

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We thank you for your detailed review on our TripAdvisor page. All reviews, either good or bad comments, are taken in consideration by our management. We regret that your stay with us has not been totally up to your expectations, please accept our sincere apologies, we assure you that all necessary steps will be taken to improve our... More

bolton
Contributor
13 reviews 13 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed for a week based on reports arrived after a good flight from manchester and quick turnaround at the airport given a bucks fizz on arrival and given the card key to our room 119 which supposedly had a sea view but has we was on the bottom floor could only see the roof of the restaurant and the pool... More

Was this review helpful? Yes 14
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We greatly appreciate you sharing your opinion and experience in the H10 Big Sur Boutique Hotel with other travellers on TripAdvisor. Your honest comments are very well received and help us to measure our quality and service on a daily basis, as well as they truly inspire us to work harder every day and to exceed our guest´s... More

Folkestone, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned ( 25th June 2014 ) from yet another splendid stay at the H10 ( formerly Oasis Moreque ) where we have stayed many times over the last 20 years. Each time we stay here they seem to introduce at least one new feature to make your stay even more enjoyable. The staff, some of whom we... More

Was this review helpful? Yes 4
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We would like to thank you very much for taking the time to write your review, and indeed for your continued support of our hotel. From beginning to end it was a pleasure to read your review. We are very proud of the high level of service that we provide. We are also truly blessed to have such... More

Cardiff
1 review
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel because it had recently been refurbished and we stayed in a really great H10 hotel in Lanzarote last year. On arrival at the hotel we were allocated sea view room 120 which must be the worst in the hotel with an outstanding view of the whole of the flat room of the bar immediately below. Despite... More

Was this review helpful? Yes 14
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for preferring H10 Big Sur Boutique Hotel to enjoy your holidays. We also thank you for sharing with us and with the TripAdvisor community your impressions about our hotel. So far you have been less than impressed, we regret to know that nothing you experienced with us were up to your expectations. We would like to... More

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Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28, 38650 Los Cristianos, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Los Cristianos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel H10 Big Sur 3*
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Also Known As:
Hotel H10 Big Sur Tenerife/Los Cristianos

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Amenities

Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Los Cristianos
Hotel Class
Official Description (provided by the hotel)
Located facing the sea in the area of Los Cristianos, the H10 Big Sur (formerly H10 Oasis Moreque) is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre. ... more   less 
Number of rooms
173

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