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Hotel H10 Big Sur

3.0 of 5 Avda. Juan Carlos I 28, 38650 Los Cristianos, Tenerife, Spain
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Hotel H10 Big Sur
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Hotel H10 Big Sur
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883 reviews from our community

Traveler rating
    488
    268
    96
    22
    9
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76
594
33
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in this hotel from 13th to 23rd Jan. Is a lovely looking hotel, is in an excellent location. The back door allows you access to main walk way. We felt the food was very average! Always had to ask staff for glasses, etc. The tables had lights overhead and you had to be careful not to bang your... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from our week at Hotel H10 Big Sur. We have not visited an H10 before. The service was excellent. My partner had a problem with his leg and the hotel organised a doctor and an electric chair for him. In the restaurant the staff noted that we had requested tea pots and from them on they were forthcoming... More 

Was this review helpful? Yes 1
Stourport, null, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Check in fine nice and quick, rooms lovely, Dinning room could be better we kept hitting our head on lamp shade as are very low over the tables. Snacks around the pool could be of more choice. Coffee machine in rooms more details of how to use them. We were on the side of hotel balcony is very narrow just... More 

Was this review helpful? Yes 3
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guest, First of all thank you very much for sharing your impressions after your recent stay in our hotel. We regret so much that we haven´t reached all your expectations during the holiday between us. Please be assured that we constantly work on improving our services in order to enable a pleasant stay to our customers. Your comments are... More 

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been going to the islands for over 35 years and this is one of the best hotels we have stayed in. Staff very good ,hotel spotless , food very good ( could be hotter ) . Spent 10 days 9th to 20th. Perfect position, entertainment a bit loud if you are on the back. Overall would return.

Was this review helpful? Yes 3
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for your feedback. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a successful one, we are very happy to know that we met your expectations.! We appreciate your comments; we at the H10 Big Sur take our guest feedback... More 

Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I picked this hotel from its pictures on the web site. The decor was fabulous, the lifts were good too, no long waiting times, food was excellent, as were the the staff. We were on the 7th floor originally but due to a flood in the bathroom we had to move to the 8th floor - this was fabulous as... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, First, I would like to thank you for the comments about your recent stay at the H10 Big Sur Boutique Hotel , your opinions and suggestions help us meet the needs of our customers and continue working to offer only the best, we are very happy to know that overall we met your expectations. We thank especially the... More 

Jersey, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just returned from a week in this hotel, it was our first time and we were very impressed overall, the bar & wine prices were very reasonable for a four star hotel, the staff very helpful and efficient in the main. the food was excellent with plenty of choice and as much as you wanted, particularly impressed with... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing our hotel for your stay in Tenerife, and also for your kind comments you posted on TripAdvisor. Reading this makes us feel very happy, all the H10 Big Sur Team is very glad to know that you enjoyed your stay between us!. Of course we could do better – thank you for... More 

york
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here 9th-16th January.was really looking forward to a relaxing,loafing holiday.greeted by smiling staff with a glass of fizz.nice!!our room(126)was a clean compact space,good size bathroom,good shower,with good water pressure.do have to be careful though with water getting on the floor,and no bathmat for inside the bath.you can ask for them.bed(twin)was ok,and good storage space.balcony looked onto road,mountains,etc.there is a... More 

Was this review helpful? Yes 8
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We want to thank you for choosing our H10 Big Sur Boutique Hotel for your stay in Tenerife, as well as we really appreciate your comments in your questionnaire. We feel sorry that we could not meet entirely your expectations during your stay with us. Our mission is for you to enjoy your holidays in a pleasant and... More 

Waregem, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

i stayed in this hotel for third time,from 28th december until 7 januari 2015,for me a perfect hotel! very cosy,good ambiance,friendly staff who do anything to give you a pleasant stay,very nice rooms clear and clean! a very nice terrace on the restaurant,very good food,nice buffet and every day chefs who cook fresh! nice pool and many sunbeds,perfect for me!!

Was this review helpful? Yes 1
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, We want to thank you for choosing our hotel H10 Big Sur Boutique Hotel for your stay in Tenerife, as well as we really appreciate your review on Tripadvisor. We love our job, and reading reviews like yours makes us feel incredible happy. We hope that very soon we will have the opportunity to welcome you again between... More 

tenby
Contributor
12 reviews 12 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back 16th Jan 2015 from the H10 big sur and have to say we had a lovely week at this hotel and resort.The hotel was lovely and clean and food very good with lots of choices.Freshly cooked food,like salmon,calamari,ect.The hotel is stunning with great sea views if you get a room with a view.We had mountain views and... More 

Was this review helpful? Yes 10
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, First of all, we would like to thank you for taking the time to fill in our questionnaire and your comments about your stay at our hotel. All team members of the Hotel H10 Big Sur Boutique Hotel move to satisfy our customers and always try to offer the best service possible to ensure a pleasant and comfortable... More 

Bangor Co.Down Northern Ireland
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay at H10 Big Sur from 26th Dec'14 - 6th Jan'15 and enjoyed it very much, it was our third time staying at this hotel at the same time of year. We had a superior seaview room on 5th floor which was very cosy and well maintained, it had all the usual stuff. Flat screen TV (few english channels), safe... More 

Was this review helpful? Yes 6
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, First of all, we would like to thank you for taking the time to fill in our questionnaire and your comments about your stay at our hotel. All team members of the Hotel H10 Big Sur Boutique Hotel move to satisfy our customers and always try to offer the best service possible to ensure a pleasant and comfortable... More 

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Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28, 38650 Los Cristianos, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Los Cristianos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel H10 Big Sur 3*
Number of rooms: 173
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Also Known As:
Hotel H10 Big Sur Tenerife/Los Cristianos
Hotel Style:
#3 Family Hotel in Los Cristianos

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