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Hotel H10 Big Sur

Certificate of Excellence
Avda. Juan Carlos I 28, 38650 Los Cristianos, Tenerife, Spain
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Best prices for: 1 room 1 guest
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Hotel H10 Big Sur
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Hotel H10 Big Sur
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948 reviews from our community

Traveler rating
    524
    291
    102
    22
    9
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Syston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel did what it said on the tin. Everything came up to expectations and more. Room - Food - Staff - Excellent - Would recommend to anyone. Bus Station quite near for trips to most places and good value

Was this review helpful? Yes 4
cleveleys
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel was very clean, sheets changed every three days. Policy of removing towels from sun bed savers did not work. We found towels were placed on beds for hours with no one claiming them .Breakfast very good. Evening buffet very mediocre.

Was this review helpful? Yes 3
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing our hotel for your stay in Tenerife, and also for your kind comments you posted on TripAdvisor. Reading this makes us feel very happy, all the H10 Big Sur -Team is very glad to know that you mainly enjoyed your stay between us!. Of course we could do better – thank you... More 

Northampton, United Kingdom
Senior Contributor
33 reviews 33 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is not attractive on the outside but internally is very attractive and relaxing. Staff were all very professional and helpful. Pool area was well designed and pleasant. Upper sun deck is quiet and relaxing with great view and sun for longer than the pool area which loses the sun as the afternoon ends. Exit straight out onto seaside... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Thank you for providing us with feedback in regards to your recent stay with us in the H10 Big sur Boutique Hotel. We are pleased to hear that you were able to meet and hopefully exceed your expectations, to have such a memorable experience about your first stay in our hotel. We also appreciate that you found our staff to... More 

Boston, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our 2014 visit but this year we had an even better holiday. Our previous niggles about luke warm soup and morning tea/coffee had been redressed. The staff were as friendly and helpful as before. We particularly appreciated Diana in Customer Services who had replied to each of our email enquiries promptly and positively. No problems about getting sun... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, You truly made our day. Thank you so much for this excellent review, our team, especially Diana was more than thrilled to hear how much you enjoyed your stay with us. We certainly hope that you will decide for a future visit at H10 Big Sur Boutique Hotel and we can continue to be your home in Tenerife.... More 

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 1 week in mid March and were lucky to be upgraded to a Junior Suite on the Top Floor with a balcony on 2 sides . We had a total of 4 rooms .Our bedroom with a Kingsize bed ,a separate twin bedroom ,a living room with a couch bed settee and a bathroom. The Hotel is... More 

Was this review helpful? Yes 4
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We thank you for your detailed review on our TripAdvisor page. All reviews, either good or bad comments, are taken in consideration by our management. We're constantly striving to create memorable experiences for our guests and find great satisfaction in knowing we were successful in your eyes. Our best reward is that our guests are feeling at home... More 

Ireland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We experienced a warm welcome from staff and a bottle of fizz to celebrate our anniversary. Originally we were in a room on 6th floor facing the street which was nice and shaded during the day but we moved to a sea view on 7th floor after one night which was worth every extra penny. The view is wonderful and... More 

Was this review helpful? Yes 8
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing to stay at the H10 Big Sur Boutique Hotel for your holiday in Tenerife. I was pleased to read that you enjoyed your stay and appreciated our friendly staff which indeed is a great asset to the hotel. I have shared your comments with the team as we are only able to... More 

Hertfordshire
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent two nights here because it is in a convenient position for the airport and for ferries to La Gomera. Our room was refurbished and pleasant with an excellent view of the harbour but the bathroom was in need of refurbishing. At breakfast the emphasis was on lots of food, but the quality could have been better. Poor coffee... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for sharing your experience at our resort in Tripadvisor. It is a great pleasure for all of us to receive your compliments regarding your stay and we thank you for having chosen our hotel for your relax in Tenerife. Please accept our apologies for not having met your expectations in regards to our food, and kindly... More 

Gainsborough, United Kingdom
Top Contributor
70 reviews 70 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite its 1960s block appearance it has been modernized inside in a boutique style and is quite attractive. The staff were all very friendly and our room, 308, was very good. I recommend a sea view room. Someone we met had a superior room, which was a sea view with a very large balcony, but he said the actual room... More 

Was this review helpful? Yes 8
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for taking the time to share your contribution on tripadvisor. We are most pleased to know that your stay at the H10 big Sur Boutique Hotel mainly were up to your expectations and we look forward to welcome you back any time in the future! Our team will be waiting for you! Kindest regards, Gabi Wessels More 

basingstoke
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week. Hotel is lovely very clean and comfotable and adults only which makes it very relaxing !! we certainly got the well needed rest. Rooms small but adequate,shower not the best though. Staff really friendly and work so hard to keep everyone looked after. Reception staff didnt find them as friendly as rest of staff who work... More 

Was this review helpful? Yes 6
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for having shared your recent experience at H10 Big Sur Boutique Hotel. It is very rewarding to read your compliments regarding our services, facilities and especially our staff. Most of all, we are happy to learn that you have enjoyed so much your stay with us and your kind words are highly appreciated. It will be... More 

Larbert, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the h10 big Sur for 10 days in February and first impressions were very good ....very friendly staff and very pretty surroundings. Our room on the second floor was quite small but very modern with a Nespresso coffee machine and a very big balcony which was South facing. The balcony was well furnished with table and chairs... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for sharing your experience at our resort in Tripadvisor. It is a great pleasure for all of us to receive your compliments regarding your stay and we thank you for having chosen our hotel for your relax in Tenerife. Please accept our apologies for not having met your expectations in regards to our food, and kindly... More 

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