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Hotel H10 Big Sur

Certificate of Excellence
Avda. Juan Carlos I 28, 38650 Los Cristianos, Arona, Tenerife, Spain
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Hotel H10 Big Sur
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Hotel H10 Big Sur
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979 reviews from our community

Traveler rating
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    9
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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derbyshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from a very warm week at this hotel. We were in room 609 sea view room (a must if you stay here) Staff were first class and our cleaner who looked after our room all week was a ray of sunshine please pass our thanks on to her. Food was plenty and enjoyable to eat well... More 

Was this review helpful? Yes 3
Swanage, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A nice medium sized hotel in a great location with great staff. The rooms are comfy and kept very clean, although, the beds are a tad on the soft side for our liking. Breakfast is buffet style and caters for all tastes but they could do with another toasting machine and supply teapots. We had one evening meal there, which,... More 

Was this review helpful? Yes 3
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, May I begin by sincerely thanking you for sharing your review about your stay with us and all the readers of Tripadvisor. Your opinion and feedback is extremely valuable for us as it allows us to take necessary measures where needed in order to constantly improve our facilities and services. Positive comments like yours are always a great... More 

London
Top Contributor
95 reviews 95 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My friend and I travelled to Tenerife with Thomas Cook, and a weeks half board including flights was £705 per person (probably this price as it was over the Easter weekend). The Thomas Cook flight was horrendous eg tiny squashed seats and children screaming their heads off, running up and down the aisles and using the seats as makeshift trampolines!!!... More 

Was this review helpful? Yes 9
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for your review and the positive comments as well as the high ratings you have given us. We are glad to read they you had an enjoyable stay with us and left the H10 Big Sur Boutique Hotel with good memories of your visit. We hope to see you back here again in the... More 

Mechelen, Belgium
Top Contributor
96 reviews 96 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

For the second year in a row we spend a week during Easter Break. Quiet, excellent staff, good buffet's, unfortunately with substandard WiFi service. Even in the lobby underneath the main antenna, we could not use Skype (demonstrating that the internet connection is not strong enough for this size hotel). We went to nearby cafe's with normal Wifi service to... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your posting your comments on TripAdvisor. We’re just happy that you felt graciously welcomed and cared for by all the staff you encountered. We are delighted that your experiences in all our facilities were also positive. We hope to have the pleasure to welcoming you soon for a future visit. Best regards, Gabi Wessels More 

Croydon, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's our first time to this hotel and it's very nice. The staff are second to none. The food at breakfast and evening meal's are of a good standard. I like they way you don't use cash and it's charged to your room card. The pool is very nice but it was a little to cold to enjoy. We did... More 

Was this review helpful? Yes 6
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you again for choosing H10 big Sur Boutique Hotel for your holidays.. The team and I are delighted that you have enjoyed your stay with us and we thank you immensely for sharing your impressions with the Trip Advisor community. We have passed your compliments to the team and they were happy to hear that they contributed... More 

N Ireland
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have been here. It was really lovely. When we turned up we were expected. The room we requested, high floor to see over the tops of the palm trees, was allocated and the room was beautifully clean and well presented. Everything worked the way it was supposed to. The hotel is really small but... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear Clients, Thank very much for taking the time to write a comment with regard to your visit to the Hotel H10 Big Sur and we are very proud to know that your stay was exceeding your expectations and the staff was very helpful every moment that you need it. For all of us, as part of the H10 Big... More 

Edinburgh, United Kingdom
Top Contributor
116 reviews 116 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Good value, friendly staff,plentiful and varied food at breakfast and better, dinner. Omelettes cooked to order. Coffee machine in room replenished daily. Folks from all over Europe here. Cons: Busy!! Boutique means almost no clothes storage space - six hangers and a 1 1/2 small drawers each! Bedside drawer that was on a strong spring - mind fingers!! Outdated... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, May I begin by sincerely thanking you for sharing your review about your stay with us and all the readers of Tripadvisor. Your opinion and feedback is extremely valuable for us as it allows us to take necessary measures where needed in order to constantly improve our facilities and services. Positive comments like yours are always a great... More 

bettybeth087
Contributor
11 reviews 11 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a really great hotel. We stayed over Easter and could not fault it. It is beautifully clean, with tasteful furnishings and decor. Our room, though only 'standard' was plenty big enough and had a nice light and airy feel to it. The restaurant is also very good: great choice of fresh fruits, breads, freshly cooked hot food, including... More 

Was this review helpful? Yes 8
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your lovely review on Trip Advisor. I am delighted to hear you enjoyed your stay at the H10 Big Sur Boutique Hotel and will certainly pass your kind comments on to our team, such positive comments are the greatest incentive to keep working day after day to make our guests happy! We do hope you... More 

Shrewsbury, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The H10 group have many many hotels,the Ben Sur is a beautiful Boutique Hotel in Tenerife. An "oasis" in the middle of the madness of the tourist area of Los Cristianos. Don't let that put you off. In that "madness" you have one of the best beaches you will find in The Canaries,superb little coffee cafés,and tucked away cobbled little... More 

Was this review helpful? Yes 4
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, thank you very much for your review full of positive comments regarding your recent stay with us in the H10 Big Sur Boutique Hotel. We appreciate your encouraging words and will share them with all our staff, our team strives to deliver consistently high quality service to every guest, therefore your opinion is very important to us. We... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this as a last minute Easter break specifically as it was Adults Only. Excellent location with direct access to the Promenade. The decor is modern throughout but with style. Had the wow factor on arrival.We had a Superior Seaview room on the second floor with a large balcony with 2 sun loungers, table and chairs which was ideal for... More 

Was this review helpful? Yes 5
Bigsur_10, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time to write and to share your experience in the H10 Big Sur Boutique Hotel with other travellers. Comments from our guests are of great value to us, as it is only by a careful study of our clients' reports and suggestions that we can correct possible deficiencies and maintain the level of... More 

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