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Hotel H10 Big Sur

Certificate of Excellence
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Avda. Juan Carlos I 28 | Los Cristianos, 38650 Los Cristianos, Arona, Tenerife, Spain
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1 room 1 adult
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Hotel H10 Big Sur
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1,316 Reviews from our TripAdvisor Community

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Cheshire
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

As this hotel was on the seafront we thought we'd find it easily in our hire car. But this was not the case: we had to double back on the dual carriageway and the most striking sign seemed to be that of a hairdresser! But once we'd found the hotel the car parking was a ok and thereafter we always... More 

Helpful?
3 Thank CheshireMargaret
Isle of Man, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, returning here after staying 3 weeks in 2010. Now upgraded and it shows. Excellent rooms, garden still lovely, staff very good. Only small complaint are thelow hanging lights in tne dining room. This is only our 4th day out of 28 and already witnessed 7 people banging their heads on these and it had to happen i banged... More 

Helpful?
4 Thank silvertrail
Brentwood, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second year running in this excellent boutique luxury hotel, having in the past stayed at the Adeje Grand and other similar 5 star hotels on the island. This is the best. There was a computer glitch which caused a problem with our checking in, this time, and we had a mountain view for a couple of days,... More 

Helpful?
4 Thank Mike H
East Sussex, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Selected the hotel based on TripAdvisor's revues and have been very disappointed. I am in my 70's and felt very young in comparison to the hotels clientele We opted for half board (a mistake) the breakfast is good but evening meal of very poor quality. Lived on food from the grill station but eat out three times. Bedroom was adequate... More 

Helpful?
6 Thank Graham L
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing the H10 Big Sur Boutique Hotel and for sharing your experience, we are sorry that your holiday between us has not reached your expectations. All H10 Big Sur Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on this way.... More 

Malvern
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Big Sur really is an excellent hotel. Superbly managed, everything runs smoothly. All the staff work efficiently, they are friendly, really appreciate our halting attempts at Spanish (pity so few guests can't even manage a 'gracias'!). The buffet system works well with a wide choice at breakfast and dinner, and what is a real plus is the option to have... More 

Helpful?
6 Thank Welshman67
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for posting your review here on Tripadvisor. The whole team and I always go through every comment that comes up here, and I am glad we had the chance to take part of your nice feedback, it`s our aim to make our guests feel at home away from home, with a smile in the face! Warm... More 

Essex, UK.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really enjoyable stay for 5 nights in Jan. All the staff were helpful and happy. We enjoyed the coffee available in our room each morning and the breakfast had a huge selection and everything was very clean. We went to the beach rather than join in with the battle for the pool sunbeds. Like other reviews, it... More 

Helpful?
4 Thank Silentscratcher
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for taking the time to write a review of your recent stay at H10 big Sur Boutique Hotel. It makes us very happy to read that we were able to fulfill your expectations and you enjoyed your stay with us. Please rest assured that I will share your comments with our team members. Whenever... More 

North East england
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay here, nothing was too much trouble, the views from the sea facing rooms was excellent well worth the extra. It was easy access to the promenade. The only drawback were the smokers, we did not use the bar much because of this, and it often spoiled meal times when inconsiderate diners lit cigarettes, cigars... More 

Helpful?
4 Thank MolariLondo
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, First of all, thank you very much for taking the time share your review on Tripadvisor. It makes us happy to read that you enjoyed many benefits of our hotel and our services. Nevertheless, I also thank you for mentioning the service areas which we still have to improve. Our aim is, to provide to all our guests... More 

Mid Wales
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed at Hotel H10 Big Sur just before Chrismas 2015. Beautiful hotel, and friendly staff.Right on the promenade, so you could walk right into Playa des Americas.A taxi back was about 5 Euros...so not bad. Had a lovely superior room on the 6th floor looking out over the swimming pool and the harbour, so beautful sea view. Pation chairs, but... More 

Helpful?
6 Thank Myfanwy_Powys
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

FERRY Dear guests, Thank you for your review of H10 Big Sur Boutique Hotel. I am glad that you found your room was o.k. overall with a comfy bed, luckily your comments regarding the bed linen and mattress protector have been resolved immediately! I am sorry for any inconvenience caused. Thank you for your feedback with your very positive comments... More 

Glasgow, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was a surprise Christmas present for my Mrs We had been before to this hotel about 10 years ago and enjoyed our stay and was keen t go back after it had been given a makeover I think getting a seaview is worth a little bit more money and you don't hear the pesky moped during night. The hotel... More 

Helpful?
3 Thank Glasgowbear1964
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for choosing the H10 Big Sur Boutique Hotel for your recent stay in Tenerife and for recommending your experience on tripadvisor.com . I am very pleased to learn you enjoyed your stay with us and would recommend us, thank you so much! My Head Chef will be pleased to learn of your complimentary feedback with regard... More 

Ormskirk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The warm welcome from all the staff makes a good start to my annual holiday at the Big Sur.It is nice to see the same staff year after year!The hotel is in the quiet but interesting older part of Los Cristianos overlooking the harbour with magnificent sunsets and I enjoy watching the ships coming and going.This year the weather was... More 

Helpful?
3 Thank JMLogan
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at H10 Big Sur Boutique Hotel, it is always a pleasure to receive positive feedback. I will share your comments with our team, sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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