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Grand Palladium Palace Ibiza Resort & Spa

Certificate of Excellence
C/ Playa d'en Bossa s/n | Sant Jordi de ses Salines, 07817 Playa d'en Bossa, Ibiza, Spain (Formerly Palladium Palace Ibiza Resort)
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Grand Palladium Palace Ibiza Resort & Spa
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Grand Palladium Palace Ibiza Resort & Spa
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994 Reviews from our TripAdvisor Community

Traveler rating
    500
    319
    114
    37
    24
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321
437
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Amazing luxury hotel perfect for families and couples! The staff were so kind and nothing was to much trouble. The food was lovely and so much choice every day. Very clean, modern and well kept. The White Island hotel next door is linked to The Grand Palladium Palace with a bridge so you can use the facilities in both, just... More 

Was this review helpful? Yes
South Queensferry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

10 mins from airport and you are there. Reception staff are warm and friendly and a lovely cocktail as a hello. Rooms are bright and clean with everything you need including an iron and ironing board (if you really need one) mini fridge and safe. Food is excellent and a real variety, 4 restaurants to chose from and helpful and... More 

Was this review helpful? Yes 1
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear Quiggles943, Thank you for taking the time, to share your feedback on Tripadvisor following your stay with us at Grand Palladium White Island Resort & Spa and leaving such a nice review!! We are pleased that you enjoyed our new and modern hotel facilities and the surrounding areas. We really appreciate your kind words about our friendly and helpful... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I arrived to the hotel on the 3rd May, and it became apparent there was some issue with the booking. The gentleman at reception told me the booking was for one person, however I was able to produce my email for booking.com which stated orhwrwise. The man told us he shouldn't be letting us in as there was an issue... More 

Was this review helpful? Yes 3
UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort is excellent for a week to stay at. We went in October 2014, the place is well worth the money, only 20 mins from the airport, (you can hear the planes outside the hotel). The food here was better than we expected, very good selection and no grumbles here... Night entertainment is questionable but we just went for... More 

Was this review helpful? Yes 1
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear Infowarrior, We would like to thank you very much for taking your time to give us your impressions of our hotel and for staying with us. We are delighted to know that you had a wonderful time with us last year and that you enjoyed our variety and quality of food and aour hotel facilities specially the spa. Regarding... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Big hotels are not our typical destination. However this time we only went for 3 days, booked last minute and knew it would not be beach-hot so aimed at sports activities. Grand Palladium have a few tennis courts (in fact they have 4 instead of 7 as per the website, but they don’t seem very popular so you pretty much... More 

Was this review helpful? Yes 1
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear szansonistka, First of all, we would like to thank you very much for your lovely and detailed comment and for taking your time to share it with us. We have already taken notes in all aspects you haven mentioned, with the only goal to improve our service and satisfy all our guest. Certainly there is no private beach, here... More 

San Ramon, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Service especially at concierge and front desk were not at a level expected of "presidential" members, or otherwise. This GP resort is not of the same caliber as other GP locations. We were a group of 21 people who prebooked several months ahead. Obviously they weren't prepared for our visit bec there weren't enough bellhops upon our arrival nor departure.... More 

Was this review helpful? Yes 1
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

ElizabethY347, We would like to thank you for your comments and for choosing the Grand Palladium Palace Ibiza Resort & Spa as your holiday destination. . We are pleased to know you were satisfied with hotel facilities, location and the bartender service, however we regret to hear that you did not experience the 5* star service and vacation we usually... More 

northumberland
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a fantastic hotel, you can also use the sister hotel white sands next to it joined by a bridge, The staff at both hotels are so very helpful and nothing is a bother to them, rooms spotless cleaned and tidied every day, The food was great with plenty of choice both hot and cold. drinks were all good... More 

Was this review helpful? Yes 2
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear duke022, We appreciate the time invested to write a review about your experience at our hotel. Our team is happy to hear that you enjoyed the hotel new and modern hotel facilities, the variety and quality of food and that you were satisfied with the comfortable rooms and entertainment . We also thank you for your feedback on the... More 

County Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, only minutes from airport. Staff couldn't be more helpful, in particular the daily entertainment team were fantastic. They were very enthusiastic and made the holiday very enjoyable. This is an all inclusive resort and food was of a high standard with loads of variety and different restaurants to choose from. We will definitely be making a return visit!

Was this review helpful? Yes 2
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear Suzanne M, Thank you very much for your comment. We appreciate that you took your time to share your experience at our Grand Palladium Palace Ibiza with us. We do agree that our location is one of our greatest strengths. With direct access to the beach and close to the airport. We are so appreciative for your comments regarding... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got home on the 21st May, and I wish I had never came home, hotel was brilliant only minor complaints and they were the a la carte restaurants if you were not there for 7pm you would ha e to wait at least and hour or 2. On my first day there me and my friend wanted to go... More 

Was this review helpful? Yes 2
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear Liam D, Thank you very much for your comment. We appreciate that you took your time to share your experience at our Grand Palladium Palace Ibiza with us. We are so appreciative for your kind words regarding our animation team, they are really great ! I will share your beautiful words to them.I would like to personally apologize for... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for five nights and I cannot recommend the hotel highly enough. It has changed my perception of all inclusive, the food was of excellent quality with lots of variety. The staff are great especially the animation team (Emilio, Ellie ) who were really energetic, entertaining and genuinely welcoming. Hope to visit again. Thanks to all who made... More 

Was this review helpful? Yes 3
PalladiumHG, Guest Relations Manager at Grand Palladium Palace Ibiza Resort & Spa, responded to this review

Dear Lalala84 We would like to thank you very much for taking your time to give us your impressions of our hotel and for staying with us. We are delighted to know that you had a wonderful time with us and that you enjoyed our offered service as well as the friendly and professional attitude of our staff, specially with... More 

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