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SENTIDO H10 Playa Esmeralda

Certificate of Excellence
4.0 of 5
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C/ Punta del Roquito, 2, 35627 Costa Calma, Pajara, Fuerteventura, Spain
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1 room 1 adult
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SENTIDO H10 Playa Esmeralda
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811 Reviews from our TripAdvisor Community

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Faygate, null, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from a very enjoyable break at the Playa Esmeralda. From the moment you step into the lobby the whole experience ia amazing at this hotel, nothing is too much trouble for the friendly staff. You are at the end of a strip of hotels and its a good walk into cost calma so beware there is... More 

Helpful?
Thank Suzanne S
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mrs. Thank you so much for your review. It is nice for us to hear from you that your stay was enjoyable, and we hope to be your reference hotel for next visits on Fuerteventura. Best regards, More 

London, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We went just last week and stayed for 4 nights at this hotel. The staff were very helpful and offered to call taxis and help us anytime we needed with recommendations on things to do in the area. There was one incident where we couldn't get our keycards to work in the door because the lock was broken, so the... More 

Helpful?
Thank Nancy W
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mrs. We thank you so much to let us know your experience in our resort. We hope to welcome you and your family on your next visit on Fuerteventura. Best regards, More 

London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived, the staff were extremely pleasant and helpful. As I am in a wheelchair, they were accommodating in changing our room to something a bit closer to the lifts. Once we got in to the room, everything was clean and tidy. The room is a bit outdated and some of the furniture really should be replaced (such as... More 

Helpful?
Thank QbanRuben
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr. Many thanks to let us know your experience on our hotel. We will hope to welcome you again on your next visit on Fuerteventura. Best regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Me and my partner went to this hotel over the new year and I must say I was quite disappointed with it especially as we paid quite a bit for it as well. When we arrived and checked in we were told a few things about the hotel for example: that there was a restaurant (which is obvious as we... More 

Helpful?
Thank Victoriah1989
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mrs. Many thanks to share your opinion on Tripadvisor. We are sorry to have not covered your expectations. About some of the points your described, we are not completely agree in some of them with you, but obviously the opinions are single and we respect what everyone writes. Best regards, More 

Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have got spent Christmas and new year at H10 Esmeralda and it was absolutely awesome. The reception staff where very helpful and polite. Rooms clean and comfortable. Although outside pools where cold the inside pool was warm enough to swim. Such a shame as the outside pools looked delightful. The hotel staff made Christmas feel really special and we... More 

Helpful?
1 Thank Kay S
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Guest, Many thanks for your opinion on Tripadvisor. We are very happy to know you enjoyed on Xmas with us, and you found everything higher standard as you expected. it is fabulous for us and we will try to get better it for this 2016. Hope to see you again, Best regards, More 

Ayr, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Esmeralda Playa over Christmas and it was as near to perfect as anyone could expect. The situation of the Hotel on the outskirts of Costa Calma gives easy access to long sandy beaches for swimming or sunbathing, various water-sports and open countryside for walking and with it's open spaces around the Hotel swimming pools, outdoor bar and... More 

Helpful?
1 Thank HarryH552015
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr. We thank you so much for your review. We are very happy to know you enjoyed and will come again. It is the best prize for us. We will welcome you back soon. Best regards, More 

London, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I recently returned from a two week break over the Christmas and can safely say I had a fabulous stay at the Esmeralda. I was given a room at the back of the hotel towards the beach which I was so glad of. I think it may have been more noisy staying in the main complex towards the restaurant, so... More 

Helpful?
2 Thank deadrising
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Guest, Many thanks for your detailed description about your stay, which surely helps to many people to let them know about our resort. We are also very happy to know that you found our efforts according at what we were trying to offer. That´s the best for us. We hope to see you on your next visit on the... More 

Embourg, Belgium
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 30, 2015

Not everything is perfect in this hotel. For instance, is has no parking, the wellness center is too little, the warmed pool is not warmed enough and the food doesn't vary that much one day from the other. BUT, the food is quite good and you have a lot of alternatives every day, for the breakfast, the cooker makes your... More 

Helpful?
Thank Jean-Pierre J
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr. Many thanks for your review. We are very happy to know you enjoyed during a few days with us, and we wish you a happy new year 2016, waiting for welcome you back on this new year. Best regards, More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015

Cons: ---The few pigeons that fly around the outside terrace but at least they are prettier than the UK ones. Pools were not heated (although I am not too sure about the indoor pool) Would have perhaps liked tea making facilities and an iron in the room (maybe available upon request, not sure) Perhaps some English kids channel, although I... More 

Helpful?
1 Thank lady_ann_b_y
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mrs. We thank you so much for your comments. We note what you wrote to be improved, but just to clear, the indoor pool is heated. We hope to welcome you soon again. Best regards, More 

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed December 20, 2015

We stayed in this lovely hotel for 8 nights and really and loved it! The food was great, the views from the patio were stunning. A very clean and well organized place. All staff were nice, we met Sendi there who was in charge of entertainment, she was very friendly and always welcomed our questions with a smile, her English... More 

Helpful?
Thank PatrisUK
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr/s.: Many thanks for leaving your opinion on Tripadvisor. We inform to the named people of our staff about your compliments, and we hope to see you again at H10 Sentido Playa Esmeralda. Best regards, More 

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