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SENTIDO H10 Playa Esmeralda

Certificate of Excellence
C/ Punta del Roquito, 2, 35627 Costa Calma, Pajara, Fuerteventura, Spain
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1 room 1 guest
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SENTIDO H10 Playa Esmeralda
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699 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (699)
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    (164)
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    (285)
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Basel, Switzerland
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We went one week to this hotel, with all inclusive package. I have to say, that for a 4 star hotel I would have expected much more... The room service was quite bad. In 7 days we didn't have the gel or shampoo renewed ...same with the toilet paper. Unacceptable for such a long stay. The food was average...nothing special... More 

Was this review helpful? Yes 1
Milan, Italy
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Me and my family, we stayed there for one week in middle August. Room was clean, spacious and well equipped. Large bed and a balcony with sea view. We chose the all inclusive option so we had full access to all bars and restaurant during all day. Food was good with a wide variety of dishes to choose... More 

Was this review helpful? Yes 1
Community of Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a great time in this hotel. The facilities were very nice as the design was really pretty. The room was clean, and the restaurant had a lot of variety. My favorite part was how close it was to the beach. If you dont like to walk you have a very nice beach in front, but you can also... More 

Was this review helpful? Yes 5
Brasov, Romania
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great room , seaview , very quiet , maybe a little too far from reception and restaurant but convenient for us since we do not like the swiming pool fuss with entertaining and children screaming all day. Had HB , very good choice , there is a snack bar on the seaside very close to the hotel where we had... More 

Was this review helpful? Yes 2
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mrs. Thanks a lot for your comments. We hope to see you on your next trip to Fuerteventura. Best regards, More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were booked for a different hotel but the day before we were told we'd been upgraded to the Esmeralda, how lucky we were! No comparison, On arrival we were given a cold juice drink whilst we were waiting to check in - I have never experienced that before! The Esmeralda is kept beautifully clean, the cleaners were super quick... More 

Was this review helpful? Yes 1
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr/s.: We thank you so much for your review. It is nice to know you put higher on your value at the hotel you booked. That´s the way. Thanks. More 

Tel Aviv, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel several times. The best thing of the hotel is its location with great vies to ocean and dunes. Great breakfast with brut, the evening meal may be better, but fresh and differentveach evening. The most of the guests are germans, but it is not a problem for english speakers. But wi-fi is in reception/bar and... More 

Was this review helpful? Yes 1
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr. Thanks a lot for your review. We hope to see you again. Best regards, More 

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here between 4-11th August with 2 children. I have mixed reviews. Reception- I never received a welcome from the staff it was much more than get on with it and book yourself in make yourself known. The staff behind the Counter genuine but too slow but when they get to you it's fine Rooms- I would rate as... More 

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Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr/s.: Thank you so much for your opinion on Tripadvisor. We are sorry, but we don´t offer Halal food, and as far as we know, on Fuerteventura, there is no any Halal food in hotel restaurants. Best regards, More 

Brighton
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our week at the H10 Playa Esmeralda (4th - 11th August). Unfortunately upon our arrival at 11.45pm, after a long and tiring journey, the receptionist was very unwelcoming and cold. She efficiently processed our checking in but did not clearly explain where our room was situated but eventually we located it. It was nice that food and drinks... More 

Was this review helpful? Yes 2
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr. Thanks a lot for your review. It is nice to hear from you that enjoyed so much, and we hope to welcome you on your next trip on Fuerteventura. Best regards, More 

Hampshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a lovely week at this hotel in Costa Calma. Didn't start off on the best note- after arriving at the hotel late night following an hour and a half transfer we were greeted by a receptionist who was not very efficient or friendly toward us. After a long wait she gave us the key and a map... More 

Was this review helpful? Yes 4
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr/s: We thank you so much for your review. We hope to see you again. Best regards, More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

We were very disappointed with the food. It was like a school canteen food and not a 4star hotel. Every single day they had the same food and there was not many options to choose from either. Some of the food tasted like it was reused from the day before. I saw chef using the same taunges for meat and... More 

Was this review helpful? Yes
Carlos M, Director General at SENTIDO H10 Playa Esmeralda, responded to this review

Dear Mr/s.: We thank you for the review, and we apologize about to not cover your expectations. Obviously, we are well known that we cannot get that 100% find our efforts as well as they did imagine, but we will continue to try it. Best regards, More 

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