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Santa Rosa

Certificate of Excellence
Avda del Mar 19, 35508 Costa Teguise, Lanzarote, Spain
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Santa Rosa
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1,390 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • Dutch first
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
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English first
  • All months
    (1390)
  • Mar-May only
    (363)
  • Jun-Aug only
    (388)
  • Sep-Nov only
    (359)
  • Dec-Feb only
    (280)
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Carlisle
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

We stayed HB here for two weeks, just before main English summer holidays. Children are 5 & 8, they went to mini club in the morning and joined in the afternoon and also the evening! - they loved it and never wanted to miss it! Maggie and Virginia were great and my husband even joined in the aqua aerobics! Kids... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first visit to Santa Rosa , we went after recommendation from our family and thoroughly enjoyed it . We stayed in an apartment it was lovely and clean , basic however you didn't need much as we were out most of the day . The pool bar was great and the staff were very friendly , the complex itself... More 

Was this review helpful? Yes 3
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Sarah, We appreciate your kind feedback. We are happy to read that you were impressed with the cleaness of your room, the mantenence of gardens and pooland friendliness of our staff. thanks for mentioning the new sunbeds...we also order more new once! Thank you for your recommendation and we look forward to welcome you back in the future in... More 

Scotland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed 12 days self catering. The apartment was ok, unfortunately we got stuck with one that was at the back of the complex and overlooked a building site and car park. Our view consisted of broken sunbeds, bin bags and a skip!! In hindsight and after reading other reviews, we probably should have requested a move as we were... More 

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Kat, Thank you for taking the time to share your feedback. Your opinion is very important for us, as we try our best to improve from it. In fact thanks to your opinion we clean up the back side of the parking, and we already bought new sunbeds and order more which we hope will arrive soon! We're going... More 

CHELTENHAM
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived at Santa Rosa by hire car in the dark due to our flight being delayed. We found the hotel fairly easily. We checked in with friendly staff and were given a map to our room which again was found easily. When we got into our room we were amazed at how modern and large it was. We had... More 

Was this review helpful? Yes 7
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Customer, Thank you for choosing our Hotel for your stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com. We are sure all these positive comments and advices about Santa Rosa Apartments are really useful to other travelers.... More 

Runcorn, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

This was a great hotel. Very friendly staff. the hotel is in a quiet area, about a 15 minute walk from the central shoppng area. Although there are alot of bars and cafes on your doorstep, and can be a great night just staying local. ( try the all you can eat 'Wok' chinese ) 50 yds from reception...superb food.... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Paul & Julie, Thank you for the great review of our hotel! We are very glad to read that you have had a lovely holiday here with us. Thank you so much for mentioning the positives about location, staff, happy hour and the change of your apartment! Looking forward to welcoming you again at our hotel! Sincerely, Jessica &... More 

Pontypridd, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a weeks self catering stay at the Santa Rosa and could not fault it. On arrival we were greeted by friendly reception staff who gave us clear instructions on how to find our apartment. The apartment was clean and had everything that was needed. The only let down to the apartment was the lack of... More 

Was this review helpful? Yes 3
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Danielle, We appreciate your kind feedback and are very happy to read that you had a great time with us. Reviews, such as yours, make us feel that we are doing a good work. I will pass on your gratitude to my colleagues. Thank you for your recommendations and we look forward to welcome you back very soon! Kind... More 

common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived late at night and was given a map by the receptionist with the route to our apartment highlighted in pale pink. This was all well & good while we were in reception, but once outside in the pitch dark we couldn't see. We eventually found the apartment after 30 mins & had to carry 2 cases up 3... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Susan, Thank you for taking your time to share your opinion in TripAdvisor. We do apologize if we did not meet your expectations. Your opinion is very important for us, as we try our best to improve from it. About sunbeds, which seems to be a big let down in the last week for our guest, we already order... More 

sheffield
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in July 2015 on a Half board basis, we were late arriving approximately 11.30pm but on arrival the receptionist was helpful and polite and when we got to our bungalow there was a cold buffet meal waiting there. The site of the complex was great with access to the centre which was about ten minutes walk away... More 

Was this review helpful? Yes 4
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Sheffield, We thank you for taking the time to write your review it is much appreciated by everyone here and we look forward to welcoming you and your family back to Santa Rosa Apartments again soon. Kind regards, Jessica & Santa Rosa Team. More 

Motherwell, United Kingdom
3 of 5 stars Reviewed 1 week ago

Apts were lovely and clean . We stayed in a 1 bedroom apt which was above gym , on second floor., it was very spacious and had everything you would need.large toilet and large balcony . Food not great

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Margarett, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica & Santa Rosa Team. More 

Sheffield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our second stay here, the last was two years ago. Firstly, the staff are all fantastic, especially Maxine on reception and the girls and guys in the restaurant, the food of which was always freshly cooked with great variety (the duck was cooked to perfection!) Our trip this time was spoiled by the fact, as lots of others... More 

Was this review helpful? Yes 6
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Sheffield, We appreciate your kind feedback and we are very happy to read that you were impressed with our staff and fresh food! We regret that the problem with sunbeds makes your holiday different from your first visit with us. We're sorry to read that you did not find the service up to your expectations. Book sunbeds is forbidden,... More 

Hotel Review Summarization

What travelers say

  • Pool bar(41)
  • Very good(29)
  • Half board(25)
  • Happy Hour(12)
  • Bowling alley(7)
  • Self catering(6)
  • Great value(4)
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Standard Room (39)
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The Hotel (50)

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