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Santa Rosa

Certificate of Excellence
Avda del Mar 19, 35508 Costa Teguise, Lanzarote, Spain
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1,385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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    (363)
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Pontypridd, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from a weeks self catering stay at the Santa Rosa and could not fault it. On arrival we were greeted by friendly reception staff who gave us clear instructions on how to find our apartment. The apartment was clean and had everything that was needed. The only let down to the apartment was the lack of... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Danielle, We appreciate your kind feedback and are very happy to read that you had a great time with us. Reviews, such as yours, make us feel that we are doing a good work. I will pass on your gratitude to my colleagues. Thank you for your recommendations and we look forward to welcome you back very soon! Kind... More 

common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived late at night and was given a map by the receptionist with the route to our apartment highlighted in pale pink. This was all well & good while we were in reception, but once outside in the pitch dark we couldn't see. We eventually found the apartment after 30 mins & had to carry 2 cases up 3... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Susan, Thank you for taking your time to share your opinion in TripAdvisor. We do apologize if we did not meet your expectations. Your opinion is very important for us, as we try our best to improve from it. About sunbeds, which seems to be a big let down in the last week for our guest, we already order... More 

sheffield
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in July 2015 on a Half board basis, we were late arriving approximately 11.30pm but on arrival the receptionist was helpful and polite and when we got to our bungalow there was a cold buffet meal waiting there. The site of the complex was great with access to the centre which was about ten minutes walk away... More 

Was this review helpful? Yes 4
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Sheffield, We thank you for taking the time to write your review it is much appreciated by everyone here and we look forward to welcoming you and your family back to Santa Rosa Apartments again soon. Kind regards, Jessica & Santa Rosa Team. More 

Motherwell, United Kingdom
3 of 5 stars Reviewed 1 week ago NEW

Apts were lovely and clean . We stayed in a 1 bedroom apt which was above gym , on second floor., it was very spacious and had everything you would need.large toilet and large balcony . Food not great

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Margarett, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica & Santa Rosa Team. More 

Sheffield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is our second stay here, the last was two years ago. Firstly, the staff are all fantastic, especially Maxine on reception and the girls and guys in the restaurant, the food of which was always freshly cooked with great variety (the duck was cooked to perfection!) Our trip this time was spoiled by the fact, as lots of others... More 

Was this review helpful? Yes 6
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Sheffield, We appreciate your kind feedback and we are very happy to read that you were impressed with our staff and fresh food! We regret that the problem with sunbeds makes your holiday different from your first visit with us. We're sorry to read that you did not find the service up to your expectations. Book sunbeds is forbidden,... More 

Derbyshire
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

First time we've taken our two granddaughters, aged 8 and 3, away without their parents. Naturally we were a bit anxious that they might be bored and grumpy, but the Santa Rosa amenities ensured we had no cause to worry. For two hours each day they were in the care of the Santa Rosa staff in the soft play area,... More 

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Ally, First of all, we would like to thank you for taking your time to write your review about your recent stay in Santa Rosa Apartments. We are very glad to read that you have had a lovely holiday here with us. Thanks for mentioning all our facilities. We are sure all these positive comments about Santa Rosa Apartments... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When me and my family arrived at Santa Rosa we were welcomed by the extremely pleasant reception staff, who then showed us to our 2 bed apartment. Our room was spacious and very clean, however the only down side to our room was the lack of cool and fresh air. The pool area and pool bar was were we spent... More 

Was this review helpful? Yes 1
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Leah, We very much appreciate your time dedicated to give your feedback and positive comments after your stay in Santa Rosa Apartments. Thank you so much for mentioning the positives about pool area, pool bar and staff. We're trying our best for improve the solarium service!!! Thank you for your recommendations and we look forward to welcome you back... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a really good holiday. Rooms were cleaned 5 days a week (Friday and Sunday they didn't) free wifi throughout the hotel, rota boxes everywhere (password on paper by reception) staff were friendly and the reception lady very helpful. They did try putting us up on 2nd floor even tho we requested a bungalow as we took my disabled son,... More 

Was this review helpful? Yes 1
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Cathr, Thank you for the great review of our hotel! thanks for mentioning the good cleaning and food variety! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica & Santa Rosa Team. More 

Linlithgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel! Excellent rooms and facilities would definitely go back again. Friendly staff and great location. Great pool and pool bar with amazing range to offer. Perfect place for all couples and families! I would highly recommend this hotel to all my friends and family who are thinking of going abroad!

Was this review helpful? Yes 3
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Craig, We appreciate your kind feedback. We are very glad to read that you have had a lovely holiday here with us. Thank you for your recommendations and we look forward to welcome you back very soon in Santa Rosa Apartments. Sincerely, Jessica & Santa Rosa Team. More 

Carlisle, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall impression good. We stayed as bed and breakfast. Breakfasts were excellent, with enough variety to please adults or children. Rooms were basic, but well kept , and very clean. Towels and linen changed daily although brochure does state once a week. All staff were lovely. The only one little minor thing that bothered me, was our whole stay, the... More 

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Clair, We very much appreciate your time dedicated to give your feedback and positive comments after your stay in our Santa Rosa Apartments. Thank you so much for mentioning the positives about staff, breakfast and cleaning. We look forward to welcome you back here in the future in Santa Rosa Apartments! Kind regards, Jessica & Santa Rosa Team. More 

Hotel Review Summarization

What travelers say

  • Pool bar(41)
  • Very good(29)
  • Half board(25)
  • Happy Hour(12)
  • Bowling alley(7)
  • Self catering(6)
  • Great value(4)
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The Hotel (50)

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