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Santa Rosa

Certificate of Excellence
3.0 of 5
Avda del Mar 19, 35508 Costa Teguise, Lanzarote, Spain
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1,280 reviews from our community

Traveler rating
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    516
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived on Saturday afternoon (11/4/15) and stayed for a week. We booked a 1 bed apartment (2adults and 2 kids) we got a bungalow with a view on the play park as we requested. Check in was swift and the receptionist give us a bit local knowledge as to how to get into town and best way to beach... More 

Was this review helpful? Yes
Bedford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Santa Rosa in the Easter holidays for 10 days (kids aged 8 and 13) We booked a two bed bungalow so had more room to spread out. Smallish living area but more than adequate with a decent size TV that showed BBC1, BBC2 and ITV. Kettle, toaster, two ring hob and fridge. Cleaners came 5 days out... More 

Was this review helpful? Yes 3
Cheltenham, United Kingdom
Top Contributor
75 reviews 75 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our first time to Lanzarote and we booked the Santa Rosa as we got a fairly good price for the school hols but it had pretty good reviews. Stayed March 27th to April 4th We were staying for 8 nights and had booked a 1 bed apartment. We were actually in the apartments above the restaurant/bar with a... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Customer, Thank you for taking the time to share your feedback. We are happy to read that you were impressed with the size of your room, cleaning, location and friendliness of our staff. Looking forward to welcoming you again at our Apartments! kind regards, Jessica and Santa Rosa Team! More 

Kilwinning
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just returned from Santa Rosa Apartments in Costa Teguise. We had a one bedroom bungalow which was clean and tidy if a bit basic. The towels could probably do with being replaced as they were clean enough but getting a bit thin. We had breakfast included which was adequate the usual full english, bread, ham, cheese fruit etc. The coffee... More 

Was this review helpful? Yes 4
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica and Santa Rosa Team More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a great holiday without breaking the bank then this is the place! We arrived early but were still able to check-in to our room. The bungalow was fantastic, we had a large patio with table & chairs and a nice living room area. WiFi is also free at hotel lobby and pool bar which is... More 

Was this review helpful? Yes 6
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Tiffany, We appreciate your kind feedback. Reviews, such as yours, make us feel that we are doing a good work. Looking forward to welcoming you again sometime in the near future. Sincerely, Jessica & Santa Rosa Team More 

Bourne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in the Holiday Property Bond section of Santa Rosa, and hired two adjoining properties which were self catering. Both comfortable, very well equipped with a nice view. We enjoyed the windy walk along the front to the main town and the lovely bars and restaurants which were nearby. Happy Hour at the pool bar was excellent, four drinks... More 

Was this review helpful? Yes 2
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Alison, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica & Santa Rosa Team. More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just back from 10 nights at Santa Rosa ... 30th March - 9th April 15. On arrival was allocated our 2 bedroom apartment along with lots of info from the really helpful reception staff. Booked a 2 bedroom apartment as 4 of us travelling. When we got to room we had a few unwanted guests in the form of a... More 

Was this review helpful? Yes 7
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Customer, We thank you for taking the time to write your such a nice review, it is much appreciated by everyone here and we look forward to welcoming you and your family back to Santa Rosa Apartments again soon. kind regards, Jessica and Santa Rosa Team. More 

Cumbria, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

we are actually sat in reception at this hotel waiting to go home. The grounds & swimming pool are really well kept, the apartment was not so. We were in the very far corner of the hotel so didn't have wi-if so we had to go to reception for this. The apartment was a decent size for just the 2... More 

Was this review helpful? Yes
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Phil, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We didn't know before read this review your... More 

North Lanarkshire, Scotland
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 2 years ago and gave it a very positive review. This time however, I wouldn't mark It quite so highly. First of all and a very important part of anyone's holiday, the staff. Absolutely no complaints. we found ALL staff members pleasant, cheerful and they seemed happy at their job. The lady who did our cleaning, had... More 

Was this review helpful? Yes 3
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Helen, Thank you for writing your review from your recent stay among us at Santa Rosa Apartments. We regret that the hotel hasn't met all your expectations this time. we hope that you'll give us another chance! Thanks for mention the positive of all the staff. Looking forward to welcoming you again at our hotel. Sincerely Jessica and Santa... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to santa Rosa on the 22nd March for a week with my fiance & my future Inlaws the hotel was great the staff at the front desk were really nice our apartments were clean..The staff at the hotel even left me a bottle of wine & a card on the day of my birthday which was really nice... More 

Was this review helpful? Yes 3
SRosaLanzarote, reception at Santa Rosa, responded to this review

Dear Margaret, I very much appreciate your time dedicated to give your feedback and positive comments after your stay in our Santa Rosa Apartments. Thank you so much for mentioning the positives about location and staff. We look forward to welcome you back! kind regards, Jessica & Santa Rosa Team!! More 

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