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Ficus

Hervideros S/N, 35509 Costa Teguise, Lanzarote, Spain
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Best prices for: 1 room 1 guest
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Ficus
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Ficus
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1,259 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

We have had 2 or 3 AI holidays each year for at least 10 years, with Thomas Cook and this is by far the worst. First impressions count, and arriving in the reception we thought what have we done, extremely poor. The rooms although spacious were very basic. Bedroom door was not hung properly and did not close. Toilet did... More 

Was this review helpful? Yes
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Ficus with my 11 month old Daughter and it was such a nice hotel! The rooms where massive bedding was clean, the staff are fab and really good with her especially. Not got a bad word to say about the food either which is always a bonus lol the Thomas Cook entertainers Katy and Stuart were ace!... More 

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Arrived back early hours of this morning & all I can say it was one of the best holidays I've ever had! The food is really good lots of different things to choose from I didn't have one bad word to say about it. The rooms are spotless & are very spacious. And best of all the Thomas Cook Reps... More 

Was this review helpful? Yes 6
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just arrived home after spending a excellent week at the hotel Ficus the hotel its self was very clean and well maintained, Isaura looked after us brilliantly as did all the hard working Bar/Restaurant staff thank you. The food was great lots of choice and always either meat or fish cooked in front of you. The Thomas Cook reps worked... More 

Was this review helpful? Yes 7
AingeruG, Gerente at Ficus, responded to this review

Dear Dean What a pleasure to read you nice review! Thank you very much for choosing our hotel for your trip to Lanzarote but also for sharing your experience with us on Tripadvisor now. We hope to see you soon. Aingeru Gurbindo Director More 

Greater Manchester, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned from Smartline Ficus last week, stayed 11 nights fabulous holiday. All the staff are welcoming, friendly, polite and helpful including: Paqui, Jessica F, Enrico, Vincente, Jessica G, Isaura, Ana and Andra. Iraida was herself on holiday this time so we didn't get to see her but we will be back in September!! Spotlessly clean and wonderful food as always.... More 

Was this review helpful? Yes 6
AingeruG, Gerente at Ficus, responded to this review

Dear Val Thank you very much for this lovely and rewarding review! I will share with the staff. We hope to welcome you again soon to renew this positive experience together. Aingeru Gurbindo Director More 

Retford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had never been to Lanzarote before, but we would definitely go back to this hotel. We have been to a lot of 3/4 star hotels, but we have never had such a lovely welcome, the food was varied and had plenty of options. the animation team were brilliant[ never had an animation team before at any hotel ] .We've... More 

Was this review helpful? Yes 7
AingeruG, Gerente at Ficus, responded to this review

Dear Salwal31 Thank you very much indeed for your comments. We hope to see you soon Aingeru Gurbindo Director More 

Mirfield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel! Was our first holiday with our 2 year old and would recommend! Food selection was brilliant, something for everyone, if you couldnt find anything to eat you are just been picky. Pool was cold but we went begining march could be warmer later on in year. Entertainment team were great chris and jonny were brilliant. Chris was amazing... More 

Was this review helpful? Yes 6
AingeruG, Gerente at Ficus, responded to this review

Dear ecg88 Thank you very much indeed for your comments. We hope to see you soon Ficus Management More 

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On 16 April 2015 my wife and I stayed at the Ficus for the third time, staff, cleanliness, food, and service,Excellent again ***** We had a middle floor room which was ideal, gratias Senor Manager. My wife and I would like to thank staff for a warm welcome and recognition. Yet again food was superb, with a fine variety for... More 

Was this review helpful? Yes 9
AingeruG, Gerente at Ficus, responded to this review

Dear John & Jackie Worcester It was a pleasure for me to allocate in the room requested. Thank you very much indeed for your comments. We hope to see you soon. Aingeru Gurbindo Director More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After visiting Costa Teguise in February during a cruise (didn't enjoy) we saw this offer middle February. For all inc it was so cheap. The hotel was a 5 min walk from main road where you got bus into Puerto del Carmen, and another few minutes onto promenade, depending how quick you walk. There was always enough choice at meal... More 

Was this review helpful? Yes 7
AingeruG, Gerente at Ficus, responded to this review

Dear Dianne T Thank you very much for your comments and I will extend them to the staff. We hope to see you soon Ficus management More 

Cornwall, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room: So spacious. I'm assuming every room is an apartment where you get lounge and kitchen area, then your bedroom and bathroom. Modern, basic feel. Not much character but nice and white and bright. The beds were quite hard. I put a blanket underneath me to soften it. Balcony - huge!!! All balconies face the pool I think. Great views... More 

Was this review helpful? Yes 4
AingeruG, Gerente at Ficus, responded to this review

Dear Steph Newton Thank you for having taken your time to write a lovely review. We apologize if you had a bad expirience with a member of staff. We remain in the hope, you will visit us again and have the chance to change your opinion about this. We hope to see you soon Aingeru Gurbindo Director More 

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