went to this hotel all inclusive for 7 days. location of hotel perfect, hotel staff friendly and helpful, apartment clean and had everything we needed. Me and my partner I not fussy at all and understand you get what you pay for, BUT the beer was always flat and 9 times out of 10 bar staff wernt even there and...
More
The good = Cleanliness of common areas & service to rooms re housekeeping. The pool area is great with the pool being cleaned & chemicals checked daily with all of this area being cleaned etc all of the time this is clearly the best asset of siroco 1 with siroco 2 having it's own pool of equally high standard &...
More
Thank you Bernard for you review. For us it is an important tool to improve our services. We are sorry to read that your experience could have been more satisfactory, and we apologize for that. We have taken into consideration all your comments to come out with improvements.
Furthermore, I am with you that the decoration it is very much...
More
we arrived at siroco apartments , staff were great , wasnt happy with our apartment requested a double bed as we had just got engaged week before, but we were moved the next day and our apartment was fab real sun trap, all the services were good, staff kind , breakfast very good, next time we go half board, as...
More
Thank you Sarah for review your experience in Lanzarote and in particular in Club Siroco. We are glad to know you had an enjoyable holiday. All the staff working in Club Siroco works hard to ensure that important momment of our guest and friends. Keep in touch through our facebook fan page, Club Siroco Lanzarote, and we all hope to...
More
Thought we were getting a bargain week away in Jan .
Only wish it was a bargain. What we did'nt realise when booking was the hotel is a cheap / basic run down place . On the very outskirt of town , 20 mins walk from the centre. This daily walk was a nightmare , walking past all the beautiful...
More
Thank you Jennifer for your review. We take all comments into serious consideration, as part of our quality control system. We are sorry your stay with us was not as satisfactory as we wanted it to be, and we apologize for that.
As said before, all your comments will be taken into consideration. We all hope to see you soon,...
More
Our 3rd trip to Costa Teguise and first time at Siroco. We staid in Siroco 2 and had a room overlooking the unheated pool. We asked at reception for non smoking - it clearly wasnt from the smell when we entered. It had no sun to the balcony at any time of the day.The apartment was desperately in need of...
More
Thank you AHB_12 for your review, it is an important tool for us to keep improving our services. We are sorry your stay was not as satisfactory as we expected and we apologize for that. As you say, we are making a new category of apartments called PREMIUM apartments, with a different price and focused on the needs of adults...
More
If id of wrote this yesterday i would have given it 1 not 2 out of 5, but ive had time to reflect and I wouldnt want to worry the people that have already booked . . . . . too much.
My critera, 1) a heated pool 2)all inc 3)entertainment at nights 4)the cheapest i could find meeting these...
More
Thanks you boltonsfletch for your review. which we use as a tool to keep improving our services. After reading your review, we are sorry that your stay was not as satisfactory as we expected to be, and we apologize for that. We have taken into consideration all your comments to improve them.
Hope to see you soon, to verify the...
More
Just arrived home after a great 3 weeks stay here. All of the staff were friendly and efficient, just as happy to speak English as to listen to my stumbling Spanish. Our apartment (111) was in a great position for us, in front of the pool area and at the back of the triangle for lots of sun in the...
More
Thank you theallanramsay for taking your time to review your experience in Club Siroco and Lanzarote. We are glad to know you had a great time in the Island, and in particular in Club SIroco. All the staff is working hard to keep all our guest and friends satisfied. Regarding the sports cafe, we have spoken with the manager from...
More
I suppose you get what you pay for . . .
Cheap and basic accomondation. Reception not friendly on arrival . First room had a terrible smell of damp and water heater hanging of wall . Given another room. This was in the evening and during the hours of darkness . The next day , went to reception to report...
More
Thanks Paulmnewell for your comment here. We take into consideration all comments, because we would like to improve in all the services we provide. First of all we would like to apologize, since we have not meet your expectations, and obviously we have to keep improving.
We have a Quality control program that we have to improve to guarantee everyones...
More
Booked the Club Siroco at the last minute to celebrate New Year on Lanzarote.
On arrival we found the staff very welcoming, friendly and efficient, checking-in in no time at all. Information regarding activities during the festive season were passed to us and nothing seemed to be too much trouble.
We stayed room only and were give a ground floor...
More
Thank you GrahamSue for your review here. We are glad you had an enjoyable Holiday here with your family. We take notice about the paintwork, to check it more carefully. Thank again for taking your time to review your holidays, Keep in touch through our facebook fan page, club siroco lanzarote. Best regards from all
More
My husband and I took our three children to Club Siroco in October 2011. The staff could not have been more helpful, friendlier or harder working. We were all inclusive and the food was great - something for everyone with drinks and ice cream on tap for the kids. The entertainment was great fun, apartment was clean and comfortable. I...
More
893 Reviews
478 Reviews
738 Reviews
