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Blue Sea Costa Teguise Gardens

Avenida del Golf s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Oasis Timanfaya Golf Apartments)
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1 room 1 guest
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Blue Sea Costa Teguise Gardens
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1,261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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    (249)
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Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

we declined assistance to our room A307 as we thought 1st night full of expectation we would carry our cases to our room Bad idea 3 floors up to a well worn door minus the inside handle.walking to our bedroom the floor tiles crackled amid the stuffy non air conditioned appartment We were hungry and made our way to the... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Thank you for your feedback about your recent stay with us. We accept objective comments but subjective also. Our team is really disappointed by your dismissive comments. Following a full investigation, I can strongly confirm that so far, no report has been made to our reception staff about all you have stated on this review. Apologies for not living up... More 

Burton upon Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We also read the write ups before we went some people must be very easily pleased as this is the worst hotel I have ever stayed in within the canaries, on arrival bathroom sink had shaving hairs around it, hairs over the bathroom floor, the whole floor area was not clean, cockroaches in the room on 4 separate occasions even... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Thank you for your feedback. We're sorry you didn't enjoy your stay with us. Your comments have been noted and they will be reviewed and consider for future remedial actions. We treat all of our comments with the utmost seriousness. However, we do not agree with the bad comments about our staff. Nevertheless, we apologize for the rest of the... More 

Travelers are raving about these Costa Teguise hotels

High Wycombe, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 10 days and we loved it! When we arrived from a short transfer (25 minutes) we were greeted by English speaking receptionist who were polite and very helpful! We arrived just after midnight and there were some prepared dinners waiting for us! The hotel is lovely and very clean. The workers work incredibly hard and work 16... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear Michaela, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your event and stay with us. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our hotel. Once... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have just returned from a 2 week holiday and is as a couple and our young daughter enjoyed ourselves. The sunbed I feel us not as much as an issue as states in other reviews it's more the space to put them as the pool area is very small for the size of the hotel, but seen as you... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear Customer, Thank you for your constructive comments regarding the Blue Sea Costa Teguise Gardens. We are delighted to know you liked our hotel. On the other hand, it seems that the level of service you received about the food in the restaurant, did not live up to your expectations. We are very sorry for this experience. In our restaurant,... More 

Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

my family and i stayed here for 2 weeks in august and found it very pleasant, if i'm honest the hotel in places could do with a lick of paint and it is 10 mins walk to the beach, the rooms were a good size and cleaned every other day, the biggest plus point was all the staff, they ALL... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear Customer, Thank you for sharing such a wonderful review about our hotel. It was a real pleasure for all of us to have collaborated for you enjoy throughout your stay and we are sincerely happy that you enjoyed it so much. We are absolutely delighted to learn of your great satisfaction while staying with us. We certainly look forward... More 

Birmingham, United Kingdom
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just come back from a week of all inclusive with my 6 year old son and friend. Staff are the loveliest staff I have encountered abroad, genuinely friendly and very helpful and excellent English too. Whatever we asked for they actioned immediately. The hotel didn't have air con which was a big shock to the system. There was a ceiling... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear customer, Thank you for taking the time to share your comments with us. We greatly appreciate such good feedback from a regular TripAdvisor contributor like you. It seems that we were not able to meet all your expectations but it is nice to know that you are not definitely disappointed. It was worthwhile serving you and your needs. The... More 

carlow
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you want a 5 star holiday then book a 5 star!!! This is a great 3 star hotel, ecellent value!! Our room was clean., yes they are basic but it’s not the Four seasons! Our apartment was cleaned every other day, bed linen changed, towels changed, and floors wiped out! The Staff were amazing, a special shout out for... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear Customer, Thank you for your constructive comments regarding our hotel Blue Sea Costa Teguise Gardens. We are delighted to know you liked our hotel. We try our best to provide value for money to our customer. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We spent an enjoyable 12 nights and our overall experience was good. The staff were friendly (including at the bar) and we had no problems there. With regard to the room, I agree with another review and wouldn't want to be self-catering. We had 2 electric rings, a microwave oven, one saucepan 3 glasses and 3 cups and saucers, enough... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear client, Thank you so much for your review of our hotel Blue Sea Costa Teguise Gardens. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. I have shared your comments with the revenue manager and we’re confident the necessary adjustments will be made, in order to achieve complete guest... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall experience following 10 days all inclusive in August. Reception: We had reason for confrontation with reception staff on arrival and on the last day - on arrival our group of 7 (2 families) had been separated and allocated accommodation at opposite ends of the complex, despite us requesting to be next door to each other at the time of... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear Samantha, Thank you for taking the time to write such a descriptive review about your stay here with us. We understand the frustration you must of felt when you arrived to check in at reception. However, I know we told you that your travel agency had not told or contacted us saying that the 7 of you were coming... More 

Ammanford, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed here for a week in June and it was lovely! Like everyone else I was a bit worried after reading the reviews but decided to come here as it was a last minute cheap holiday. The hotel itself is beautiful and the pool area was great, my boyfriend got involved with the water polo game... More 

Was this review helpful? Yes
Blue Sea H, Director de Recepción at Blue Sea Costa Teguise Gardens, responded to this review

Dear guest, Thank you for taking the time to comment about your stay. The reception is open 24 hours and there is always someone available, if you had ants if your room, it would have been necessary to come down to the reception so we could then let the house keepers to go and sort it out for you. We... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Plastic cups(9)
  • Self catering(8)
  • Pool area(5)
  • Pool bar(4)
  • Bar staff(4)
  • Min walk(4)
  • Clean and tidy(3)
  • Ceiling fan(3)
  • Sun loungers(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (55)
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Bathroom (17)
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Hotel & grounds (73)
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Pool/beach area (50)
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Dining (15)
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Family/play areas (3)
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Other (147)

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Amenities (56)
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One Bedroom Apartment (38)
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Pool (18)
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The Hotel (37)

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