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Be Live Experience Lanzarote Beach

Certificate of Excellence
3.0 of 5
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Plaza Janubio 2, 35508 Costa Teguise, Lanzarote, Spain (Formerly Luabay Lanzarote Beach)
Be Live Experience Lanzarote Beach
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Ranked #4 of 41 Hotels in Costa Teguise
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 23, 2012
Mattison2010 Hillsborough, United Kingdom
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1,358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Be Live Experience Lanzarote Beach
See the most recent reviews
Hillsborough, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 23, 2012

My husband and I stayed at Luabay in December for one week. We enjoyed our stay, nice hotel, very clean, pleasant staff, everything you need for a pre Christmas break. Our only complaint was the dinning room/canteen that had the strangest unpleasant smell and the food. We realised early into the holiday that it was relatively cheap to eat out.... More 

Was this review helpful? Yes 4
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Thank you very much for your review. We are sorry to hear that you were not satisfied with our restaurant and our food. Your feedback is very important to us and we will forward the information you are giving to the respective department in order to improve. It would be a great pleasure for us to welcome you as our... More 

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

me and my boyfriend have just come back from luabay, this is a fantastic hotel. the staff throughout the hotel are very friendly and helpful. patrick, isabella and neura was the rep around the pool and at night they were great fun and got everybody involved. as people have mentioned on here about the smell in the resturant it is... More 

Was this review helpful? Yes 2
Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 18, 2012

My boyfriend and I stayed at this resort at the end of June for 10days. The hotel was lovely and modern, well decorated. Our room was nice too although we didn't have the best of views, just overlooked the hotel reception area, would have loved a sea view...Perhaps we should have rung up to request this prior to going? But... More 

Was this review helpful? Yes 4
Derby, United Kingdom
Reviewer
4 reviews 4 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 14, 2012

My wife and I just returned from a weeks holiday at Luabay. I would like to offer my 'hopefully' balanced view of this hotel. We stayed for 7 days from 5th to 13th August 2012. Firstly we read most of the reviews on here before we embarked on our holiday at Luabay, and whilst we went with a fairly open... More 

Was this review helpful? Yes 13
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear Drew, thank you so much for your detailed review about your stay with us. We are glad that overall you enjoyed your holidays. As you mentioned that you and your wife became ill we would like to provide you with the following information about our standards of hygiene and health safety. Luabay Lanzarote Beach complies with all the national... More 

england
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2012

We have just returned from the Luabay having stayed there for 10 days. Beautful hotel with modern spacious rooms. All the staff are the really pleasant and polite and will go out of their way to help you.The cleanliness is second to none, cleaners working all the time around the pool, reception and rooms. Our rooms had the kitchen area... More 

Was this review helpful? Yes 6
manchester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2012

We have just returned from luabay overall it's really clean and the staff are constantly cleaning rooms are very modern and spacious. However we went for two weeks and friends of ours came out for the second week. My husband fell ill in the 1st week sweating stomachache he couldn't get out of bed for 24hrs felt sick but wasn't... More 

Was this review helpful? Yes 3
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear Susie, thank you for writing this review. We are sorry that you and your husband got ill during your holidays and would like to give you the following information about our standards of health and hygiene. Luabay Lanzarote Beach complies with all the national and international H&S practices and HACCP standards and procedures. As all the Tour operators already... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 12, 2012

The restaurant is undersized for the amount of people using it. It's a small room with massive pillars you must walk around. Other reviews are true : 80% of the restaurant stinks a smell like rotten oyster, fish oil, and municipal dump. When you take the stairs down - yes.. The restaurant is in the BASEMENT with no windows, no... More 

Was this review helpful? Yes 6
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear Ivan, thank you for taking the time to write this review. We are sorry to hear that you were not satisfied with your stay at the Luabay Lanzarote Beach. Your feedback about the food and the restaurant is very much appreciated and will help us improve in the future. More 

Surrey, England
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2012

Just returned from a 10 day stay at the Luabay Hotel. We were very impressed on arrival as the receptionist had arranged for the restaurant to stay open later for us as we arrived late evening so that we could get some food. We were given a great room but with a car park view which didn't bother us too... More 

Was this review helpful? Yes 2
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear Sarah, we would like to thank you very much for writing this review. Even though you already stated that you do not think your illness arose from our food, we would like to give the following information about procedures at the Luabay Lanzarote Beach. We comply with all the national and international H&S practices and HACCP standards and procedures.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2012

Hotel with the wow factor..... Lovely and clean, nice pool, plenty sun loungers and great staff. Two major negatives however, everyone in our party of 6 had sickness/diarrhoea, one of us for 3 days and the smell of sewage in the dining room was at times very overpowering depending on where you sit. A shame because I'm sure it's a... More 

Was this review helpful? Yes 2
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear guests, thank you very much for your review. Concerning your illness we would like to inform you about our practices: The Luabay Lanzarote Beach complies with all the national and international H&S practices and HACCP standards and procedures. As all the Tour operators already checked all our H&S procedures are in perfect order, with the right approvals from the... More 

Chesterfield, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2012

We stayed for 8 nights at Luabay returning 4th August. The hotel was lovely and clean and we were delighted with our rooms overlooking the pool. The location was ideal with the private gate at the back making access to the beach easy. The staff were all helpful and friendly. The breakfast was lovely but agree that the dinners could... More 

Was this review helpful? Yes 3
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this review

Dear Helen, thank you for taking the time to write this review. Luabay Lanzarote Beach complies with all the national and international H&S practices and HACCP standards and procedures. As all the Tour operators already checked all our H&S procedures are in perfect order, with the right approvals from the Spanish authorities and even our own international auditor, Cristal (Checksafetyfirst)... More 

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