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3.0 of 5 Condominium   |   Avenida Jablillo, 35508 Costa Teguise, Lanzarote, Spain
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Hotel Neptuno
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3 of 5 stars reviewed 2 weeks ago
Jennyfoo Edinburgh
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28 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were had booked a sea view on booking.com but when arrived we didn't have our papers for the booking and they offered us a refurbished room. We said we'd booked a sea view so they offered to let us view 2 rooms and choose. Refurbed room was nicely done but no oven, and looked up the street, so we... More

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we enjoyed our stay at the neptuno apartments, wonderful seaviews of the two small jabillo beaches, fantastic seaview. the accomodation is being updated so some rooms are refurbished while others are not, although the rooms were spotless cleaned every day except thursdays. the staff do everything they can too help you have a great holiday. would recommend these apartments for... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 17, 2014

Apartments are located on the beach and central to Costa Teguise. We had a refurbished room that was located above the Neptuno Restaurant. It was closed for our stay but was reassured there was never any complaints of noise and it was a quiet area. We was offered a room with a pool view but these haven't been refurbished yet... More

Was this review helpful? Yes 1
ApartamentosNeptuno, Director General at Hotel Neptuno, responded to this review

Thank you very much for your kind comment. We're glad to have been a fabulous find for you. The peace and quiet is what our customers value and we want to continue in this line for the hotel has its charm. In the future we will improve our rooms and public areas so that our clients can enjoy a comfortable... More

Wakefield, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 22, 2014

We chose the Neptuno, primarily because of the assured sea views with the establishment being located at the end of the Jabillo peninsular & being only yards away from the main sea front of Costa Teguise. I had booked this place through Alpha Rooms & they indicated that the Neptuno merited 2*. I would definitely agree with this. I stayed... More

Was this review helpful? Yes 4
NEPTUNO A, Director de Recepción at Hotel Neptuno, responded to this review
Google Translation

Muchas gracias por su comentario, nos permite mejorar y ofrecer siempre un mejor servicio a nuestros gentiles huéspedes. Sus observaciones... More

Harrow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed at neptuno late march 2014. The room was a bit scruffy and dated, however was spacious and clean. It had a great balcony with a fabulous sea view. The complex was quiet with plenty of sun loungers. The staff were very helpful, fixed our hob within 2hours and provided extra pillows. The room was cleaned 6 days of... More

Was this review helpful? Yes 2
NEPTUNO A, Gerente at Hotel Neptuno, responded to this review

Dear guest, thank you for your comment in tripadvisor.We do all our best to make the best holidays of our guest in Apartamentos Neptuno. Reception Dpt More

Ormskirk, United Kingdom
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 15, 2013

Apartments were dated and quite basic however they had great sea views if you book one of the rooms with a seaview. We were given room 204 on arrival and this room was in need of some attention. The hot water tap in the bathroom did not work so the next morning we advised reception of this. As this could... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 15, 2013

Booked into Neptuno on 8th January 2013 for a week's holiday. Checked out on 9th January 2013. Had read previous reviews about ongoing refurbishment but all these reviews were dated 2011, so we thought that we were going to a newly refurbished complex, almost 2 years on. We requested and paid for a sea view apartment, and were shown to... More

Was this review helpful? Yes 8
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2013 via mobile

We stayed here for first time on 23rd Dec 2012 to 6th Jan 2013, we had a great room with a great view the only thing that let it down was the shower it wasn't very good and the beds were very in comfortable and there is no courtesy room when you are leaving but other than them few points... More

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Widnes, United Kingdom
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2012

We flew out on Thursday 15th November from Liverpool airport with Easyjet, we got through check in, security and did a little duty free shopping in less than 30 minutes. Arrived in Lanzarote at 18.00 and got to the Neptuno at 18.30 (taxi fare was 20 Euros). We have stayed in the Neptuno before, November 2011. The reception was closed... More

Was this review helpful? Yes 3
16 reviews 16 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 18, 2012

Great location; opposite a lovely small beach and with 3 fantastic restaurants nearby. The Neptune is frequented by many locals say high to Nicholas and DonaLolas around the corner is a fantastic place to eat and watch the sunset. The apartments are made up of those that have been renovated and those that have not. The later are a bit... More

Was this review helpful? Yes 1
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Additional Information about Hotel Neptuno

Address: Avenida Jablillo, 35508 Costa Teguise, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Neptuno 3*
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Also Known As:
Hotel Neptuno Lanzarote/Costa Teguise

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