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Iberostar Fuerteventura Palace

4.0 of 5 Las Gaviotas, s/n, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
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Certificate of Excellence 2014
Iberostar Fuerteventura Palace
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Iberostar Fuerteventura Palace
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628 reviews from our community

Traveler rating
    278
    257
    70
    13
    10
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208
307
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sint-Gillis-Waas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is part of a combination of 3 Iberostar hotels on the same grounds. In the beginning we got easily lost between the numerous buildings. Check-in was very slow (30'), but a welcome drink was offered... limited to cooled water with some lemon though. The rooms (ours was a standard room with 'lateral sea view') are very spacious, a... More 

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Frankfurt, Germany
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

When we complained, they told us we could pay another €75 a day if we wanted to move to a better class of room where the beds were soft. Ruined my vacation. Rest of the hotel is fine but if you did not sleep comfortably, what good is it.

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Fuerteventura Palace hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We regret reading... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over Christmas and New Year 2014 and this is the best hotel we have ever stayed in. Food was gorgeous with masses of choice. When people say it was so clean you could eat your food of the floor you could here the cleanliness was fantastic, the staff busy but always happy and our room 7402 had full... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Jan, Thank you so much for your 5 star TripAdvisor review of our IBEROSTAR Fuerteventura Palace hotel, it is indeed very rewarding to read that it was “the best hotel” you have ever stayed in. Moreover we would like to express our gratitude for your highlight on the cleanliness of our hotel as well as on the quality and... More 

Whaley Bridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two weeks over Christmas at the Palace and can honestly say this is the best 4 star hotel we have ever stayed in, the attention to detail was outstanding at all levels from the grounds and pools to the restaurant and bars. We saw the ground staff cleaning the gardens and even the outside lights on a daily... More 

Was this review helpful? Yes 1
Broadstairs, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was all inclusive, never had such variety and quality of food always available somewhere. All staff where very friendly happy and helpful. All inclusive drinks included cocktails branded spirits and liquers and Irish coffee The animation team worked really hard allday with things to take part in and there evening shows were something to look forward to, with drinks... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 22, 2014

This is a very large hotel set into the side of a hill. Because of this be prepared to cope with lots of steps! The reception/car park is located on floor 7 and access to the beech is from floor 1 down a short steepish hill and about 30 steps. My room was on floor 5, so up 1 floor... More 

Was this review helpful? Yes 7
Redcar, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

Quite Windy so you need to find some where to shelter. Take some warm clothes as it got quite cold. Quite a long way to the shops but easy to get a taxi outside the Hotel. The shops had some lovely gifts and very reasonable. Couldnt fault anything in the Hotel meals were lovely. Very helpful staff and great service.

Review collected in partnership with Iberostar

Was this review helpful? Yes 4
Wieliczka, Poland
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2014

The hotel location, its standard, cleanless, services, helpfulness of the staff, food, everything on high level. Our recommendation for potential customers and respect for the hotel management. Very fine winter vacation.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Guest, We first would like to thank you for choosing our IBEROSTAR Fuerteventura Palace and for the time you spent to share your feedback on your stay. We are thrilled our hotel and staff were able to meet all your needs and are sincerely grateful for your kind recommendation to Tripadvisor’s readers. We hope that you had a pleasant... More 

paradis
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 3, 2014

We have been travelling to Fuerteventura for our holidays for more than 20 years. We have stayed at most resorts, but always ended up with hiring a car and driving to the beaches down south. Sitting on the beach at Jandia in the late 90 's we watched the hotel being buildt. We decided then that we would stay there... More 

Was this review helpful? Yes 6
Chorley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 31, 2014

I shall begin with the positives rooms clean, pool area clean, food was adequate. We arrived at approximately 6.00pm was escorted to our rooms. We decided to dine immediately and was informed to dress formal for dinner. We phoned the reception for an iron and we was told the hotel did not supply them and that we would not be... More 

Was this review helpful? Yes 5
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Guest, Thank you for choosing to stay at the IBEROSTAR Fuerteventura Palace during your recent holiday in Fuerteventura; we were regretful to learn that your perception of our hotel did not comply with the image of a four-star hotel. Our entire team put a lot of effort to maintain the highest standards of service, to let our guests feel... More 

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Additional Information about Iberostar Fuerteventura Palace

Address: Las Gaviotas, s/n, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Iberostar Fuerteventura Palace 4*
Number of rooms: 437
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Also Known As:
Iberostar Fuerteventura Palace Hotel Playa De Jandia
Iberostar Playa De Jandia
Iberostar Hotel Palace Fuerteventura
Iberostar Fuerteventura Palace Playa De Jandia
Hotel Style:
#1 Best Value Hotel in Playa de Jandia
#3 Top resorts Hotel in Playa de Jandia
#3 Romantic Hotel in Playa de Jandia
#3 Luxury Hotel in Playa de Jandia
#3 Family Hotel in Playa de Jandia
#4 On the Beach Hotel in Playa de Jandia

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