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All 16 Playa de Jandia hotels

XQ El Palacete

4.5 of 5 Hotel   |   C/ Acantilado, s/n, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain (Formerly Riu Palace El Palacete)
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XQ El Palacete
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A recent review
5 of 5 stars reviewed 2 weeks ago
Annie M M Bath, United Kingdom
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67 people have reviewed this hotel

Traveler rating
    43
    15
    9
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10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Bath, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We wanted a mini break to get away from it all..and this delivered everything we wanted..Deffo doable for a 5 day rewind from the UK. Our room overlooked the ocean,beautiful view and it was such a treat to keep our French doors open and listen to the waves at night.We had lunch very day looking at the ocean with tapas... More

Was this review helpful? Yes 1
Farnham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our 1st visit to this wonderful hotel. Perfectly small in size but big on service. As soon as we walked into reception lifes stresses were lifted by excellent attention and a very welcome glass of chilled Cava whilst we were checked in. The feel of the hotel was very relaxed and the staff so cheerful and helpful,nothing was too much... More

Was this review helpful? Yes 2
Burnham-on-Crouch, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our 3rd visit to this small and excellent Hotel. From the moment we arrived to the minute we left our visit was perfect. All the staff, from the Manager down to the maids, are polite and friendly and nothing is too much trouble. The food at mealtimes is varied and tasty - something for everybody's pallet. I even saw the... More

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Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Eventually a superb hotel offering us the quiet stay we had hoped for.Our initial concerns over room allocation was dealt with immediately and allowed us the opportunity to relax and unwind. Staff more than willing to please.Special mention to reception, restaurant and bar staff who were always attentive, with a welcome every morning from all staff no matter where you... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

I led a group to this hotel in February 2014. One of our group cut his head in an incident and needed prompt medical treatment. The assistance given by the hotel and the reception staff, Jennifer in particular, was first class. The emergency was dealt with quickly, efficiently and sympathetically, and my client was in the medical centre within 15... More

Was this review helpful? Yes 1
Southampton
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2014

A wonderful experience from the moment we arrived and greeted by the friendly and courteous reception staff to the moment we had to say our goodbyes. Superb location and views. Immaculately clean room and hotel overall. Superb selection of freshly prepared food which varied each day, all cooked and served by the most friendly and efficient chefs and waiting staff... More

Was this review helpful? Yes 2
Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

Visited hotel for the third time in four years in January 2014 . After the hustle and bustle of Christmas / New Year ( which we work over ) not to mention loisy weather this is perfect place to come and get the sun and totally unwind. As other posters have said great location.Views from room and poolside over beach... More

Was this review helpful? Yes 1
Hotel X, Director General at XQ El Palacete, responded to this review

Dear David, We would like to take this opportunity to thank you for your friendly and extensive feedback about your latest Palacete stay. We are delighted to read that you have been very satisfied with our services and staff attention, especially Susan, they are our most important asset we always strive to make the guests’ stay memorable. Our guests reviews... More

Halifax, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 31, 2014

We have visited this hotel for the past 14 years - and we did see a decline in service when the new owners initially took over from Riu in 2009. However I now feel that the overall standard has now surpassed Riu. The rooms have all been refurbished and are exceptionally clean. I have also seen an improvement in the... More

Was this review helpful? Yes 9
Hotel X, Director General at XQ El Palacete, responded to this review

Dear guests, Thank you very much for sharing your latest holiday experience at XQ El Palacete on Tripadvisor. I am very happy to read that you enjoyed your stay once again and that you had a wonderful time. It is wonderful to read that your experience has been improving since we manage the hotel, and that is our goal to... More

Bremen, Germany
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 21, 2013

First ot all let me say that I agree with most of the reviews (3, 4 + 5 *). So why only 3 and half stars? First the GOOD (that's the 4+5* reviews) - Location is fantastic, views from the room balconies and the hotel terrace are unbeatable. The food is excellent - fresh ingredients. Changing selections of meat and... More

Was this review helpful? Yes 1
Hotel X, Director General at XQ El Palacete, responded to this review

Dear guest, Thank you very much for having taken the time to share your opinion on TripAdvisor. We always endeavor to fulfil the wishes and expectations of our guests and if this has not been the case, we have to apologize for the experience. Our team always tries to offer each guest the best service, and we try to keep... More

Winslow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

This was our fourth visit to a hotel and location we first discovered in 2005, when the hotel was operated by Riu. The hotel's small size means that it is great for a peaceful, relaxing holiday. The facilities, staff, food and room cleanliness remain generally very good and we have always enjoyed the sea view from the rooms. A disappointment... More

Was this review helpful? Yes 3
Hotel X, Director General at XQ El Palacete, responded to this review

Dear guest, Thank you for review about your stay at XQ El Palacete. We will take in consideration your feedback to improve our services. Our goal is to offer a great experience to every guest and we feel sorry, we did not achieve our objective during your stay. We are looking forward to greet you again in the near future... More

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Additional Information about XQ El Palacete

Also Known As:
Xq El Palacete Hotel Playa De Jandia
Xq El Palacete Hotel
XQ El Palacete Playa De Jandia, Fuerteventura
Address: C/ Acantilado, s/n, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain (Formerly Riu Palace El Palacete)
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Playa de Jandia
#2 On the Beach Hotel in Playa de Jandia
#5 Family Hotel in Playa de Jandia
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — XQ El Palacete 4.5*
Official Description (provided by the hotel):
Located near Morro Jable. 2-storey building. Located on the beachfront in Jandia beach (several steps lead to the beach). 300 m from Morro Jable. 1 km from a shopping centre. 90 km from the airport. 200 m from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
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