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XQ El Palacete

Certificate of Excellence
C/ Acantilado, s/n, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain (Formerly Riu Palace El Palacete)
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XQ El Palacete
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Ranked #3 of 16 Hotels in Playa de Jandia
Certificate of Excellence
A recent review
5 of 5 stars Reviewed April 12, 2015
CTripperUk UK
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102 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 12, 2015

This is a fabulous hotel for those looking for peace and quiet. A definite stress free location. Views are amazing, just like sitting on a cruise liner but not moving 😄 We had a premium room and it had been completely refurbished, we also had our breakfast on the terrace, use of safe and daily newspapers as part of the... More 

Was this review helpful? Yes 1
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear client, We want to thank you for having choosed Fuerteventura for spending your holidays. We always do our best, that the holidays of all the clients are as relaxing as possible. We are pleased, that you liked the Premium services, the situation of the hotel and the treatment of our staff. We hope to see you here again soon.... More 

Dorset
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2015

Not the easiet hotel to find as we drove ourselves from the airport - We were a little concerned when we got to Morro Jable as it seemed like 'The Golden Mile' in Blackpool - not what we wanted for a relaxing Christmas break. We eventually found the hotel tucked away down a side street and was greeted by the... More 

Was this review helpful? Yes 2
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear client, Firstly we want to thank you, that you took the time for giving your opinion. We are pleased, that you liked the situation of the hotel, the treatment of the staff and our food. We are really sorry about the inconveniences caused to you during your holiday because of the boiler. Thank you very much for your recommendation,... More 

Southampton, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 8, 2015

We thoroughly enjoyed our week in this fabulous hotel which is small and very friendly, with an idyllic location overlooking the beautifully clean sandy beach. The hotel staff were all exceedingly polite and attentive, the food exceeded our expectations and we wouldn't hesitate to recommend this hotel. Hats off to XQ El Palacete - we loved it all, thank you... More 

Was this review helpful? Yes 2
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear Guest, First of all we would like to thank you for choosing us for your holidays in Fuerteventura. Thanks also for taking time for letting us know your positive impressions about our Hotel on Tripadvisor. Your detailed description of our services and facilities surely makes it more easy for other interested travellers to know what to expect when coming... More 

East Horsley
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2015

Without doubt this was one of the most enjoyable holidays that my wife and I have had in years. Esssentially it was made such a wonderful experience by the hotel - its superb location above the beach and the excellent staff. As stated above it is a fantastic hotel. The size of the hotel, having just 54 rooms, means that... More 

Was this review helpful? Yes 2
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear Guest, Thank you very much for your kind words and for choosing the XQ El Palacete for spending your holidays in Fuerteventura. We´re pleased to know that your wife and you had a great time here and enjoyed the food, the pool, the view of your room and the beautiful Jandía´s beach. We thank you very much for your... More 

Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 1, 2015

After a walking holiday on the island this was a wonderful place to end the hotel. Great location overlooking the beach and nice big rooms with your own balcony. There is a terrace with sun beds, parasols and a pool and at the end of the terrace a gate that leads down to the beach. The breakfast and evening buffet... More 

Was this review helpful? Yes 1
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear Sue, We´re pleased to hear that we fulfilled your expectations. Your opinion of our hotel reflects that your stay was very good. We´re working for everyone and every single one of our guests should experience an unforgettable stay. Thanks for sharing yours! We hope to see you again in our hotel. Best regards, Management XQ El Palacete More 

London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 27, 2014

I stayed last year in this beautiful hotel by the seafront. The hotel itself is small but really nice and cosy and just at a short walk from the beach. The restaurant offers very nice food from a cold buffet and in the evening we had a lovely lady chef who made hot food in front of the customers, she... More 

Was this review helpful? Yes 6
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear Guest, We want to thank you for having chosen our hotel for your holiday in Fuerteventura. We are sorry for have not been able to reach your expectations and that you had a bad impression of our restaurant manager. We work to make of the experience of each of our clients a wonderful and unique moment, so we will... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

I had high expectations after reading recent reviews, and I wasn't disappointed. Food, service, rooms, location all excellent. A great place for relaxing, and miles of golden sandy beach. The only element that wasn't 5 star when I visited in November was the weather, as storms hit the Canaries. So the sea was too rough for swimming, but the views... More 

Was this review helpful? Yes
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear Guest, In first place we would like to thank you for choosing XQ El Palacete. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations and that all our... More 

Witney, United Kingdom
Top Contributor
241 reviews 241 reviews
27 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 4, 2014

This was our third visit, and it has all the ingredients for a relaxing holiday by the sea. The beach is a short walk from the hotel, although it could be tricky for anyone with mobility problems. If you don't want to go down to the beach, there is a lovely terrace with a swimming pool overlooking the sea. Some... More 

Was this review helpful? Yes 1
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear guest, First of all we would like to thank you for choosing us for your holidays in Fuerteventura. Thanks also for taking time for letting us know your positive impressions about our Hotel on Tripadvisor. Your detailed description of our services and facilites surely makes it more easy for other interested travellers to know what to expect when coming... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2014

This hotel is perfectly located, small enough to feel cozy but still large enough that the buffet serves enough different dishes. The quality for breakfast and dinner was always very good, even for a vegetarian. The rooms have all a stunning view on the coast.

Was this review helpful? Yes 4
Magnolia H, Director General at XQ El Palacete, responded to this review

Dear guest, Thank you so much for taking part of your time to make your review about your stay at XQ El Palacete. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience. It would be a great pleasure to see you again soon.... More 

Edinburgh, Scotland
Top Contributor
177 reviews 177 reviews
51 hotel reviews
304 helpful votes 304 helpful votes
3 of 5 stars Reviewed October 30, 2014

We stayed here for 3 nights half-board after spending a week in Corralejo. First impressions of the hotel were good with a brisk check-in and a room looking out over the pool to the beach and sea below. The hotel is well situated to explore the small old town or walk along the promenade or visit the beach. The food... More 

Was this review helpful? Yes 1
Hotel X, Director General at XQ El Palacete, responded to this review

Dear guest, Thank you very much for having taken the time to share your opinion on TripAdvisor. We always endeavor to fulfil the wishes and expectations of our guests and if this has not been the case, we have to apologize for the experience. Our team always tries to offer each guest the best service, and we try to keep... More 

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