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Mitsis Summer Palace

Kardamena, Kardamena 85 302, Greece
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Mitsis Summer Palace
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807 Reviews from our TripAdvisor Community

Traveler rating
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    44
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313
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16
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mitsis Summer Palace
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manchester uk
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed September 18, 2014

Good Points fantastic staff , very friendly, and nothing was too much trouble for them very clean rooms and hot great views fab swimming pools Bad Points where to start ? every time we went to run a bath or a shower it was brown ? maintenance mans reply was keep running it for 15 mins!!! ants in the bathroom... More 

Was this review helpful? Yes 3
Carlisle, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 15, 2014

Me and my husband went for a much needed week in the sun. The rooms are bright and airy with plenty space we had a lovely patio that had lovely views out to sea. The food was good in the main buffet restaurant with plenty of choice. The greek restaurant on the beach was fantastic and the staff were amazing... More 

Was this review helpful? Yes 3
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Dear Guest At The Mitsis summer palace we strive to make every guests stay a unique one. We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments. Thank you again for your review, and we look forward to welcoming... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 13, 2014

We have just come back from a wonderful week at the summer Palace, and having read many many reviews before picking the hotel I can safely say that a number of the things that had me worrying where unfounded! The staff were fabulous and so incredibly helpful and friendly. The hotel was spotless. I seriously don't think that the cleaning... More 

Was this review helpful? Yes 6
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Dear Guest We would like to thank you for being our guest and for taking the time to post your feedback regarding your visit With great pleasure we noted that you had an enjoyable stay and that all the facilities and services rendered were up to your expectations. Your positive, rewarding input has been shared with my team and has... More 

Norwich
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2014

We travelled here between the 4th and 11th of september. Arrived at the hotel in the early hours and were provided with sandwiches and a drink. Prompt check in and we were shown to our room. We had asked for a sea view and was definitely worth it with beautiful views. The room was lovely as well with everything you... More 

Was this review helpful? Yes 3
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More 

Greenock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2014

Good hotel, excellent views and excellent staff. Good quality of food and decent variety. Fantastic beach activities and own private beach which is also good. Only down side to holiday and the hotel is the lack of entertainment, nothing to do with the animation team as they do well with what tools they have to use but the hotel should... More 

Was this review helpful? Yes 1
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Dear guests We are pleased for your stay and your positive comments. We will keep up and try our best to improve and keep a high level of satisfaction Kind regards Management team of Summer Palace More 

Colchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 6, 2014

Very clean throughout stay, food was ok but same every day, more opinions.Location quite relaxing. Mark and his team the entertainers made the places, very friendly and cheerful, just lovely people. :)

Was this review helpful? Yes 4
Colchester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 5, 2014

This hotel could be great, but it isn't - quite. We stayed in the Summer Palace, which is the expensive all-inclusive section of a much larger complex. The hotel itself looked very nice, and was clean, as were the rooms, the sea was beautifully clear, if a bit on the chilly side (but we're used to pretty warm water). But... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

We arrived after midnight, there was a cold drink and sandwiches available and the staff on reception were so welcoming and friendly. We were taking to our wonderful room (the only downside was that there wasn't any aircon in the twin room). The room was cleaned daily by a lovely lady and clean towels, the mini bar was stocked every... More 

Was this review helpful? Yes 4
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest At The Mitsis summer palace we strive to make every guests stay a unique one. We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments. Thank you again for your review, and we look forward to welcoming... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 25, 2014

Good points, This Hotel is in a Fantastic position, views to die for,All the staff were polite,helpful and jolly/cheerful. Cleanliness of all the Hotel was excellent, we still saw some people dusting at 10.30pm,and our room (115) was always the same clean and tidy,with a great view of the mountain behind the hotel.the fridge was topped up every two days(we... More 

Was this review helpful? Yes 4
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Thank you for choosing summer palace and also for taking the time to share with all with us your thoughts through Trip Advisor. We were very glad to read that your experience at our hotel was positive and do hope to have the pleasure of serving you once again. Kind regards, Management team of Summer Palace More 

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 20, 2014

I did a not great review on this hotel and it has disappeared. I noticed this happens often with this hotel. Yes I got food poisoning, from the italian. Room wasnt great as my Dad had to sleep on a camp bed, misleading when paying for a 3 bed room. Air con non exsistent in the hotel. Entertainment non exsistent.... More 

Was this review helpful? Yes 5
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