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Mitsis Summer Palace

3.5 of 5 Kardamena, Kardamena 85 302, Greece
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Mitsis Summer Palace
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770 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel 9th to 16th October .we should have been in the family village but we're moved when we landed in kos.better hotel than the village.our rooms were big as they were family rooms .nice to have your own pool as well.staff were very friendly .beach very nice.entertainment kept you going all day.plenty of water sports.never short of... More

Was this review helpful? Yes 1
sheffield
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We Went with, Thomas Cook, to the Mitsis Family Village, in Kardemena in Kos, Greece. Got there eventually after the flight delay, and was informed that we were being, moved & given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. Hotel, which was set into the mountains with sea views. with the family... More

Was this review helpful? Yes 3
Rotherham, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 28 August 2014,2 adults ,2teenagers,room 363. Had a wonderful holiday . This hotel,its staff and views were all excellent. Our rooms were cleaned thoroughly daily with fresh linen and bedding changed daily too. In fact the cleaners stayed closed by all day making sure we had everything we needed . The buffet restaurant was fabulous and the restaurant managed... More

Was this review helpful? Yes 2
Israel
2 reviews
2 of 5 stars Reviewed October 20, 2014

PROS: Perfect sea beach (as most south beaches in Greece islands). Hotel area cleaned well. CONS: Hotel itself is not friendly to small kids (especially for those who need strollers) - the hotel located on hill and there is almost no access from place to place without stairs. Food was very average and at least half of our group had... More

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england
Top Contributor
97 reviews 97 reviews
60 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed October 18, 2014

Spent an enjoyable 2 weeks at the Mitsis Summer Palace. Advertised as 5 star - definitely not. Manager walks about the hotel and never smiles or speaks to any of the guests. Very rude. Otherwise staff excellent and helpful. Breakfasts and Lunch very good. Dinner - very little variety. I agree with previous reviewer - do not use Thomas Cook... More

Was this review helpful? Yes
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 17, 2014

Booked two weeks with Thomas Cook at the Mitsis Family Village in Kardemena in Kos Greece. Got there eventually and was informed that we were being given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. We were told that it was 5* but far from it? More like 3* in my opinion. Although... More

Was this review helpful? Yes 2
Billericay, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

Went back to Summer for 8th time this year! Staff are always friendly and accommodating. The hotel is kept spotlessly clean as are the rooms - the sheets and towels are changed daily! There is a very good selection of food and when I hear people moaning I wonder what they eat at home because I for one only ever... More

Was this review helpful? Yes 3
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest, Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel. We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends. Look forward to welcome you again in our hotel Mitsis Summer Palace. Kind regards,... More

Rochester, United Kingdom
1 review
3 of 5 stars Reviewed October 13, 2014

Friendly/hardworking staff. Lots of very repetitive food and flies on buffet sadly. Not enough seating to sit quietly after evening meal. Child on roller-skates in main reception area. No one stopped her! Very noisy guests making it impossible to sleep, we were above restaurant/reception area. Not suitable for people unsteady on their feet/wheelchairs. The pools were too cold and the... More

Was this review helpful? Yes
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 12, 2014

Hotel very clean and staff very friendly. The room had a lovely sea view. The downside is that the corridor to your bedroom is very noisy with people deciding to hold a loud conversation when you are trying to sleep, and the banging of doors is a nightmare. We were celebrating our 50th Wedding Anniversary so we booked the Italian... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

Revisited hotel after 9 year gap so was happy to find the quality still very good. Very clean public areas and room. Helpful and friendly staff, especially the cleaner of our room, the receptionists and the waiter in Greek restaurant. Found the main pool lacked a bit of atmosphere so went to beach, which was very clean. We knew that... More

Was this review helpful? Yes 1
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest At The Mitsis summer palace we strive to make every guests stay a unique one. We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments. Thank you again for your review, and we look forward to welcoming... More

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Additional Information about Mitsis Summer Palace

Address: Kardamena, Kardamena 85 302, Greece
Location: Greece > Dodecanese > Kos > Kardamena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mitsis Summer Palace 3.5*
Number of rooms: 252
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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