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Mitsis Summer Palace

Kardamena, Kardamena 85 302, Greece
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Mitsis Summer Palace
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Mitsis Summer Palace
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790 reviews from our community

Traveler rating
    365
    228
    113
    41
    43
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16
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our holiday on the whole was quite an enjoyable one.the staff were quite courteous ,the actual hotel and surroundings were very pleasent.they needed to tell you more about their facilities .Their entertainment team were under staffed but worked hard.Outdoor pool and surrounding area was pleasant enough and cleaned regularly but was inadequate to cope with amount of people.7

Was this review helpful? Yes 2
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Derek D. Thank you very much for taking the time to write this review. We’re happy to hear that you had a nice time at Mitsis Summer Palace! Glad that you enjoyed most parts of the hotel and service. Thank you for your suggestions and comments about the entertainment and pools; they’re highly important to us. We also appreciate... More 

Ostrava
Top Contributor
78 reviews 78 reviews
61 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 2, 2015

We spent our holiday in this hotel for a 2 weeks during the summer. This is a typical vacation hotel between 3 and 4 star hotel, closer to 3 star. Furniture on hotel rooms were very used, TV very small - classical ( no flat) - only a few channels. Room was clean, bathroom as well. But Air conditioner!!! Terrible... More 

Was this review helpful? Yes 6
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Thank you very much for taking the time to write this review. Thank you for your suggestions and comments ; they’re highly important to us. Best Regards Kavouklis I. Hotel Manager More 

Ferryhill, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 5, 2015

Fantastic hotel very clean with plenty of access to the beach via lifts some fantastic views from the bar terrace and bedroom food nice could be hotter only fault rooms cleaned everyday staff friendly

Was this review helpful? Yes 8
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Dear Remszi11 Thank you very much for taking the time to write this review. We’re happy to hear that you had a great overall experience at Mitsis Summer Palace. Our location is much appreciated by most guests like yourself, and we are glad that you enjoyed most parts of the hotel and service. Thank you for your suggestions and comments... More 

Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 15, 2014

Honestly, I can only say positive things. - the staff is extremely friendly and always helpful - everything was clean to the maximum - the cleaning staff worked practically non-stop - food is fresh (especially the olives, feta, kiwi marmalade, pastries). You can reserve a table to eat in the Italian and Greek resturants à la carte; please absolutely try... More 

Was this review helpful? Yes 6
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

Dear Remszi11 It is encouraging to read positive comments about our Resort. We thank you for taking the time to share your experience at Mitsis Summer Palace with other travelers. All my colleagues join me in wishing you the best and we await for your next stay in our hotel. With our warmest regards from the island Kos Sincerely. Kavouklis... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 6, 2014

Stayed at this hotel 9th to 16th October .we should have been in the family village but we're moved when we landed in kos.better hotel than the village.our rooms were big as they were family rooms .nice to have your own pool as well.staff were very friendly .beach very nice.entertainment kept you going all day.plenty of water sports.never short of... More 

Was this review helpful? Yes 6
sheffield
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2014

We Went with, Thomas Cook, to the Mitsis Family Village, in Kardemena in Kos, Greece. Got there eventually after the flight delay, and was informed that we were being, moved & given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. Hotel, which was set into the mountains with sea views. with the family... More 

Was this review helpful? Yes 11
Rotherham, England, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2014

Stayed 28 August 2014,2 adults ,2teenagers,room 363. Had a wonderful holiday . This hotel,its staff and views were all excellent. Our rooms were cleaned thoroughly daily with fresh linen and bedding changed daily too. In fact the cleaners stayed closed by all day making sure we had everything we needed . The buffet restaurant was fabulous and the restaurant managed... More 

Was this review helpful? Yes 7
Israel
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 20, 2014

PROS: Perfect sea beach (as most south beaches in Greece islands). Hotel area cleaned well. CONS: Hotel itself is not friendly to small kids (especially for those who need strollers) - the hotel located on hill and there is almost no access from place to place without stairs. Food was very average and at least half of our group had... More 

Was this review helpful? Yes 2
england
Top Contributor
107 reviews 107 reviews
63 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed October 18, 2014

Spent an enjoyable 2 weeks at the Mitsis Summer Palace. Advertised as 5 star - definitely not. Manager walks about the hotel and never smiles or speaks to any of the guests. Very rude. Otherwise staff excellent and helpful. Breakfasts and Lunch very good. Dinner - very little variety. I agree with previous reviewer - do not use Thomas Cook... More 

Was this review helpful? Yes 2
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 17, 2014

Booked two weeks with Thomas Cook at the Mitsis Family Village in Kardemena in Kos Greece. Got there eventually and was informed that we were being given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. We were told that it was 5* but far from it? More like 3* in my opinion. Although... More 

Was this review helpful? Yes 4
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