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Mitsis Summer Palace

3.5 of 5 Kardamena, Kardamena 85 302, Greece
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Mitsis Summer Palace
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Mitsis Summer Palace
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763 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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england
Top Contributor
92 reviews 92 reviews
58 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent an enjoyable 2 weeks at the Mitsis Summer Palace. Advertised as 5 star - definitely not. Manager walks about the hotel and never smiles or speaks to any of the guests. Very rude. Otherwise staff excellent and helpful. Breakfasts and Lunch very good. Dinner - very little variety. I agree with previous reviewer - do not use Thomas Cook... More

Was this review helpful? Yes
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked two weeks with Thomas Cook at the Mitsis Family Village in Kardemena in Kos Greece. Got there eventually and was informed that we were being given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. We were told that it was 5* but far from it? More like 3* in my opinion. Although... More

Was this review helpful? Yes 1
Billericay, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went back to Summer for 8th time this year! Staff are always friendly and accommodating. The hotel is kept spotlessly clean as are the rooms - the sheets and towels are changed daily! There is a very good selection of food and when I hear people moaning I wonder what they eat at home because I for one only ever... More

Was this review helpful? Yes 2
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest, Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel. We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends. Look forward to welcome you again in our hotel Mitsis Summer Palace. Kind regards,... More

Rochester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

Friendly/hardworking staff. Lots of very repetitive food and flies on buffet sadly. Not enough seating to sit quietly after evening meal. Child on roller-skates in main reception area. No one stopped her! Very noisy guests making it impossible to sleep, we were above restaurant/reception area. Not suitable for people unsteady on their feet/wheelchairs. The pools were too cold and the... More

Was this review helpful? Yes
Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel very clean and staff very friendly. The room had a lovely sea view. The downside is that the corridor to your bedroom is very noisy with people deciding to hold a loud conversation when you are trying to sleep, and the banging of doors is a nightmare. We were celebrating our 50th Wedding Anniversary so we booked the Italian... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Revisited hotel after 9 year gap so was happy to find the quality still very good. Very clean public areas and room. Helpful and friendly staff, especially the cleaner of our room, the receptionists and the waiter in Greek restaurant. Found the main pool lacked a bit of atmosphere so went to beach, which was very clean. We knew that... More

Was this review helpful? Yes
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest At The Mitsis summer palace we strive to make every guests stay a unique one. We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments. Thank you again for your review, and we look forward to welcoming... More

Marciac, France
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely stay here end Sept-beg Oct. The hotel is on a cliff, so there are steps down to the beach and to some rooms. The hotel is kept spotlessly clean, the rooms cleaned everyday with fresh towels. There was so much choice with the food, and different dishes cropped up at mealtimes, so it wasn't exactly the same... More

Was this review helpful? Yes 2
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More

Karmiel, Israel
1 review
4 of 5 stars Reviewed 1 week ago

from the lovely MARIA in reception, to ADONIS in the Greek restaurant, and the rest of the staff from waiters to barmen to the entertainment and the cleaning staff- thank you all for a fabulous vacation. the hotel is on a hill overlooking the sea with glass elevators down to the pool and the beach. the food was wonderful, the... More

Was this review helpful? Yes
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Thank you for choosing summer palace and also for taking the time to share with all with us your thoughts through Trip Advisor. We were very glad to read that your experience at our hotel was positive and do hope to have the pleasure of serving you once again. Kind regards, Management team of Summer Palace More

Chessington, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like many others I had read previous experiences and wondered what we were going to find. But what you see is what you get the pictures are true to the actual resort not some special effects added. The rooms are very clean and large and the facilities are fantastic the staff are all very friendly and helpful. We have just... More

Was this review helpful? Yes 2
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest, Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel. We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends. Look forward to welcome you again in our hotel Mitsis Summer Palace. Kind regards,... More

Edinburgh, United Kingdom
Top Contributor
66 reviews 66 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a week here 20-27th Sep. The weather was fabulous which always helps. It's part of a large resort complex with three other Mitsis hotels on site. The hotel is built up the side of a hill so there are lots of slopes and stairs although there is a lift from the beach to the indoor pool and shop.... More

Was this review helpful? Yes 2
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear costumers We are very happy for your positive comments. All our team and especially me, as a hotel Manager, we are here to give our best of the Greek hospitality and to ensure the guests satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More

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Additional Information about Mitsis Summer Palace

Address: Kardamena, Kardamena 85 302, Greece
Location: Greece > Dodecanese > Kos > Kardamena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mitsis Summer Palace 3.5*
Number of rooms: 252
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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