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Mitsis Summer Palace

Kardamena, Kardamena 85 302, Greece
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Mitsis Summer Palace
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Mitsis Summer Palace
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774 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ostrava
Top Contributor
78 reviews 78 reviews
61 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent our holiday in this hotel for a 2 weeks during the summer. This is a typical vacation hotel between 3 and 4 star hotel, closer to 3 star. Furniture on hotel rooms were very used, TV very small - classical ( no flat) - only a few channels. Room was clean, bathroom as well. But Air conditioner!!! Terrible... More 

Was this review helpful? Yes 2
Ferryhill, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2015

Fantastic hotel very clean with plenty of access to the beach via lifts some fantastic views from the bar terrace and bedroom food nice could be hotter only fault rooms cleaned everyday staff friendly

Was this review helpful? Yes 5
Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 15, 2014

Honestly, I can only say positive things. - the staff is extremely friendly and always helpful - everything was clean to the maximum - the cleaning staff worked practically non-stop - food is fresh (especially the olives, feta, kiwi marmalade, pastries). You can reserve a table to eat in the Italian and Greek resturants à la carte; please absolutely try... More 

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 6, 2014

Stayed at this hotel 9th to 16th October .we should have been in the family village but we're moved when we landed in kos.better hotel than the village.our rooms were big as they were family rooms .nice to have your own pool as well.staff were very friendly .beach very nice.entertainment kept you going all day.plenty of water sports.never short of... More 

Was this review helpful? Yes 6
sheffield
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 5, 2014

We Went with, Thomas Cook, to the Mitsis Family Village, in Kardemena in Kos, Greece. Got there eventually after the flight delay, and was informed that we were being, moved & given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. Hotel, which was set into the mountains with sea views. with the family... More 

Was this review helpful? Yes 11
Rotherham, England, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2014

Stayed 28 August 2014,2 adults ,2teenagers,room 363. Had a wonderful holiday . This hotel,its staff and views were all excellent. Our rooms were cleaned thoroughly daily with fresh linen and bedding changed daily too. In fact the cleaners stayed closed by all day making sure we had everything we needed . The buffet restaurant was fabulous and the restaurant managed... More 

Was this review helpful? Yes 6
Israel
2 reviews
2 of 5 stars Reviewed October 20, 2014

PROS: Perfect sea beach (as most south beaches in Greece islands). Hotel area cleaned well. CONS: Hotel itself is not friendly to small kids (especially for those who need strollers) - the hotel located on hill and there is almost no access from place to place without stairs. Food was very average and at least half of our group had... More 

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england
Top Contributor
104 reviews 104 reviews
62 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 18, 2014

Spent an enjoyable 2 weeks at the Mitsis Summer Palace. Advertised as 5 star - definitely not. Manager walks about the hotel and never smiles or speaks to any of the guests. Very rude. Otherwise staff excellent and helpful. Breakfasts and Lunch very good. Dinner - very little variety. I agree with previous reviewer - do not use Thomas Cook... More 

Was this review helpful? Yes 2
managerSP_11, Manager at Mitsis Summer Palace, responded to this review

The Staff & Management of Summer Palace thank you for your comments. We will keep up and try our best to improve and keep a high level of satisfaction. Looking forward to see you again. Kind regards Management team of Summer Palace More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 17, 2014

Booked two weeks with Thomas Cook at the Mitsis Family Village in Kardemena in Kos Greece. Got there eventually and was informed that we were being given an upgrade and given a black wrist band. They moved us to Mitsis Summer Palace. We were told that it was 5* but far from it? More like 3* in my opinion. Although... More 

Was this review helpful? Yes 4
Billericay, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014

Went back to Summer for 8th time this year! Staff are always friendly and accommodating. The hotel is kept spotlessly clean as are the rooms - the sheets and towels are changed daily! There is a very good selection of food and when I hear people moaning I wonder what they eat at home because I for one only ever... More 

Was this review helpful? Yes 6
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review

Dear Guest, Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel. We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends. Look forward to welcome you again in our hotel Mitsis Summer Palace. Kind regards,... More 

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