we arrived on 21/10/09 at the Summer palace to find that we were being moved to the Mitsis Norida beach instead.Upon complaing to the management they were not really interested.We were eventually after a couple of hours moved to a lower standard hotel. My advice is not to book the Summer palace late in the season as the same will... more

We arrived just before midnight, by taxi from the airport, (€20), beating those who came by coach transfer. Very glad we did because the queue at reception 45 mins later was huge! Reception staff seemed helpful, friendly and efficient. €22 for safe in room for the week isn't cheap. Room was large, and clean, with a nice sea view, but... more

The rudest hotel manager since Basil Fawltey.We had the timerity to complain that we were given a room without a sea view,(when we had booked a room with a sea view)and were told they could not offer us one,when we asked to speak to the manager.we further requested a change of room.she said in no uncertain terms that we were... more

Having read previous poor reviews of this hotel, it was with trepidation that I went on this holiday. I found myself constantly questioning whether some of the previous reviewers were staying in the same hotel! The rooms were huge and spotlessly clean, the staff were absolutely delightful (all of them but particularly the bar staff), the food was divine with... more

all in all it wasnt a bad holiday, after reading on here was a little wary of what ot expect. you need to remember it is Greek 5* not what you would expect 5* in england, although having said that, the hotel was clean enough, bearing mind it was the end of the season it has probably seen a fair... more

we just retruned from 7 days holiday. Hotel was basic but clean and tidy with room hosu keeping daily. Food was acceptible and always something to suit all ages. The oustide pool was great as salt water so clean and cold. The sea was clear so plenty of snorkeling and swimming. Hotel staff were ok, bit miserable as all eastern... more

Short coach ride from the airport. Location is a little out of the way but there are regular buses from reception right into Kardamena. Massive rooms with good air-con. Ours had a rubbish view but we didn't intend on staying in much anyway. The toilet was broken when we arrived (this seems the customary greeting everywhere in Greece these days!!!)... more

I have never written a review on a holiday before but felt after this trip I needed to. If you enjoy spending time waiting to be seated in a hot, busy and chaotic restaurant, you enjoy being spoken to like dirt by hotel staff, shouted at by bus drivers and served cold food then this hotel is ideal!!! The restaurant... more

I have just got back from the Summer Palace this afternoon and felt the need to write a glowing a review after worrying about bad reviews I had read before going. I went with my Mum and Dad at the age of 27 to spend some quality family time with them. I found the hotel to be immaculately clean, we... more