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All 1 Cranleigh hotels

Cranley Hotel

3.0 of 5 Hotel   |   The Common, Cranleigh GU6 8SQ , England
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Ranked #1 of 1 hotels in Cranleigh
  • Reviews (27)
  • Photos (6)
  • Amenities
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  • Room tips (6)
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27 people have reviewed this hotel

Traveler rating
    1
    5
    3
    3
    15
See reviews for
1
9
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Polish first
  • Any
English first
Neston, England, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here whilst visiting friends and family so were only there to sleep and have breakfast. The room was fine - clean and with a very spacious bathroom. There was a tea making facility and biscuits were provided in the room. However the breakfast choice was extremely poor. Only white sliced bread so toast was horrid and staff were... More

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Chesterfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

I booked this hotel as I needed a place to stay close to where my mother lives and a southern location for business purposes. On arrival I was met by the owner/landlord most charming and made me feel very welcome. The chap (different guy) in the evening behind the bar was a bit grumpy and not very hospitable. The food... More

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Dumfries, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 29, 2014

Our room was big and clean where it mattered - bed, bath etc. However, the rest of the room was quite grubby. The duvet cover and pillows had holes in them and the towels had a very odd smell. The shower was good but took ages to warm up. Breakfast was quite greasy but served by a cheerful member of... More

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1 review
1 of 5 stars Reviewed May 25, 2014

I understand that The Cranley hotel is a small local establishment and I've stayed in a fair few hotels, but never anywhere as bad as this! Check in is at the bar, you're then directed to your room. Upon entering the room you're greeted by a musty smell as you almost trip over the sink. The carpet was stained, the... More

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Colchester, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 12, 2014

First off I would say that I am guessing they have received a lot of complaints as when I rang to check my booking I was told "its not a hotel its a pub". Might want to consider a name change!! We were also informed on arrival that there was a disco (although this didn't affect us at all). The... More

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2014 via mobile

It's Saturday night, the clock has just gone 23.40, and we're lying wide eyes awake in bed, cursing ourselves for not having read the reviews on Trip Advisor before booking earlier today. Outside our window (room 3), rowdy revellers drink into the night, chatting away in drunken voices. Beneath us, a DJ's boombox is vibrating our bed. This might explain... More

Was this review helpful? Yes 1
Guildford, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 9, 2013

I have never been to somewhere where I was treated so rudely by staff members as this place. The landlord was ignorant and rude, when I went to the bar for a drink it was a busy night and they stacked up all the seating so that no one could sit down. When a few people asked him if they... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 20, 2013

Stayed in a room next to the road with single glazing where the windows wouldn't shut! Someone flushed a toilet at 3am 3 times which woke me, dried moldy milk left in a cup, plastic cup in the bathroom was covered in crap, however the shower was quite powerful. Overall, poor. Stay elsewhere!!!

Was this review helpful? Yes 1
Sutton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed November 10, 2013

Had to go to a school reunion dinner nearby, so needed a hotel. When I told local friends where I was staying they all expressed horror and when I read some of the reviews I understood why. But, on arrival I was greeted in a very friendly way and allocated a room on the first floor directly over the entrance... More

Was this review helpful? Yes 1
Bedford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 30, 2013

First impression on arrival, bar maid couldn't be bothered. The room was not clean, towels were old. Bathroom very small, sink almost non-existent. The noise from running the water or flushing the loo was unbearable. The bed was comfortable although very short. Advertisement in the bar said 7 refurbished rooms, ours wasn't one of them! Loud music in the bar... More

Was this review helpful? Yes 3
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Additional Information about Cranley Hotel

Address: The Common, Cranleigh GU6 8SQ , England
Location: United Kingdom > England > Surrey > Cranleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cranley Hotel 3*
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Also Known As:
Cranley Hotel Cranleigh, Surrey

6 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Class
Number of rooms
7

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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