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Noi Puma Lodge

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Fundo Sierra Nevada Km 22 | Reserva Nacional Rio Los Cipreses, Rancagua, Chile (Formerly Puma Lodge)
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Noi Puma Lodge
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Noi Puma Lodge
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118 reviews from our community

Traveler rating
    59
    39
    11
    3
    6
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18
71
Solo
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago, Chile
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

What a great location for a really nice hotel. I wouldn't classify it as luxurious, but it is definitely nicely done and accordingly with the surroundings. The pool and spa are great. The restaurant is a bit expensive (CLP 18,000 - USD 30 per person for the house menu with a few options for entrée, main and dessert) and the... More 

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Noi H, Gerente at Noi Puma Lodge, responded to this review
Google Translation

Estimado Nachpbad, Muchas gracias por tomarse el tiempo de escribirnos sobre su experiencia en Noi Puma Lodge en TripAdvisor. Estamos... More 

germany
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 25, 2015

We spend two nights in Puma Lodge during our last stay in Chile. We will definetely come back. The Drive from Santiago or Vina is easily done in half a day. The last strech becomes a Bit adventerous on an steep dirt Road. Nevertheless even without a 4-Wheel we reiches the hotel without any issues. In dry hot summer. I... More 

Was this review helpful? Yes 1
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Jacarepequeno, Thank you very much for sharing your experience at Noi Puma Lodge with other travelers via TripAdvisor. It makes us very happy to know that your stay with us was that positive, that you could enjoy with your partner and that you were able to try our exquisite cuisine. As you may appreciate, the hotel has an excellent... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

This lodge is spectacularly located in the Andes. The hotel property is fairly new, a few years old, with huge bathrooms with walk-in showers and very comfortable bedrooms. The place was designed as a ski lodge so if you are looking for a 5-star city hotel this is not for you. The style is modern and clean but there are... More 

Was this review helpful? Yes 1
Noi H, Gerente at Noi Puma Lodge, responded to this review

DearRdean 150, Thank you so much for sharing your experience at Noi Puma Lodge with other travellers by means of TripAdvisor. It is very useful for us that you took the time to write such complete comments because it enables us to realize things that are well done and what is there to be improved. We are very glad that... More 

San Jose, Costa Rica
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 14, 2014

What an experience... Dont know where should I start... the warm bottle of Veuve Clicquot in a bucket with no ice, but filled with breadcrumbs, waiters that didnt understand what was wrong with that, they even had to bring the bartender from upstairs to understand what was wrong with the champagne. A copy paper menu cut in half with scissors,... More 

Was this review helpful? Yes 2
Santiago
Top Contributor
87 reviews 87 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 4, 2014

Spectacular spot in the middle of the andes mountains. You can visit amazing places just doing some hiking/trekking/biking around the hotel. try it in winter when it is plenty of snow. It's expensive in comparison with other hotels of the same type, I thinks it is acceptable because its location is quite far from civilization. If you like Hely-skiing this... More 

Was this review helpful? Yes 2
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Abebi, Thank you very much for sharing your experience at Noi Puma Lodge with other travelers via TripAdvisor. We are very happy to know that your journey with your partner was so positive. As you mention, the view that the hotel has is spectacular. From the minute you arrive at Noi Puma Lodge, you can appreciate the majesty of... More 

Santiago, Chile
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2014

Great weekend. The staff was very friendly and make us feel at home. Nice trekking on a fresh snow trail, and a afternoon in the Spa. Amazing views and very good meals on the restaurant. A word of advise... the road is for 4wd only (my stay was in mid June with a lot of snow)

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Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Agustín, Thank you for sharing your experience at NOI Puma Lodge with other travelers via TripAdvisor. We are very happy to know that you could live this experience with us, where you were able to be wonder with breathtaking views, the best expeditions and after that, the best way of finishing the day: relaxing spa therapies and the fine... More 

Charleston, South Carolina, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 28, 2014

The directions we were provided proved to be pretty inadequate resulting in us not getting close to the hotel until about 10PM. After negotiating the tricky roads we arrived at a locked gate. The directions had told us a guard would be there but this wasn't the case. This meant I had to climb over the gate and trek 1.5... More 

Was this review helpful? Yes 3
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear David, Thank you so much for sharing your experience at NOI Puma Lodge with other travelers via TripAdvisor. This kind of comments help us a lot since we are able to se what are we doing fine and what should we improve. So we are sending you comment to the operation team so they are aware of this situation... More 

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 24, 2014

I read all the reviews before going, and went with some hesitation. Pumalodge has only been an all-year concern since August, and evidently they had some kinks to work out. As far as I'm concerned, they've ironed out most of them. Don't be confused. You have to want to go to get there. The last five miles or so are... More 

Was this review helpful? Yes 1
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Eileen: Thank you very much for sharing your experience at NOI Puma Lodge with other traveler via TripAdvisor. We are glad to read that your stay with us was that good and that you were able to enjoy with your couple everything that NOI Puma Lodge has to offer. Our hotel, as you mentioned, is located in the heart... More 

Bloomfield Hills, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

For my wife and I, the Puma Lodge was a truly unique experience. The last 24 kilometers of dirt road was rough but well worth the trip if you like remote spots. The location sits next to a river and is surrounded by beautiful mountain peaks. The sound of the running water is the only sound you'll hear. There are... More 

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Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Ray, Thank you for sharing your experience at Noi Puma Lodge with other travelers via TripAdvisor. We are very happy to hear that your and your wife stay was so good. The hotels, as you mentioned, is located in the heart of the Andes Mountains, which, as you mentioned, provides impressive views the whole year around. We hope you... More 

Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014

My girlfriend and I stayed at the Puma Lodge for a weekend and it was a truly amazing experience. Situated in the middle of the Andes the lodge is surrounded by amazing views of the mountains. The service at this place was very good from start to finish, the staff really did a great job to fulfil all requests we... More 

Was this review helpful? Yes 1
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Northmound, Thank you for sharing your experience at Noi Puma Lodge with other travelers via TripAdvisor. We are very happy to hear that your stay was exactly what you were looking for. As you said, the “Alto las Leñas” restaurant is a place where you can enjoy the fine cuisine with a glass of the best wine, stored in... More 

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