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All 261 Riviera Maya hotels »

El Dorado Royale

4.5 of 5
Km 45 Carretera municipio de solidaridad, 77710, Mexico
Hotel amenities
El Dorado Royale
Ranked #38 of 261 hotels in Riviera Maya
4.5 of 5 stars 3633 Reviews
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3,633 reviews from our community

What travelers say about this hotel
  • Room service(162)
  • Very good(111)
  • Golf cart(84)
  • Martini bar(62)
  • Sand bags(61)
  • Main pool(60)
  • Ocean front(51)
  • Great time(47)
  • Casita section(34)
  • Italian restaurant(22)
Traveler rating
    2,328
    707
    254
    212
    132
Only show reviews for Family (110) | Couples (2280) | Business (55)
Date Rating
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2012
4
people found this review helpful

This resort is top notch! We came here for our honeymoon in August of 2010. They are constantly updating the rooms and decor. The staff is very friendly and helpful at all times. My husband's personal favorite was the food. We never had a bad meal. We did not have one complaint about this resort! More

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KarismaHotelsResorts, Guest Relations Manager at El Dorado Royale, responded to this review
April 11, 2012

Dear Valued Guest, We are thrilled to hear that you had such a positive experience at our resort during your honeymoon. It is lovely to hear that your husband’s favorite was the cuisine. As a Gourmet Inclusive destination, we are committed to providing excellent service to all of our guests during their stay. On behalf of El Dorado Royale Hotel,... More

Saskatoon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 10, 2012
7
people found this review helpful

My husband and I travelled to EDR in April 2012. Our whole experience was excellent. We both said that overall this has been our favorite All Inclusive to date. We went with another couple and we are late 20’s/early 30’s. The rooms were spacious and clean. We were on the 2nd floor and I didn't see 1 bug or anything... More

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Gatineau
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2012
13
people found this review helpful

My husband and I just returned from the El Dorado Royale in the Riviera Maya. This is an outstanding resort! Read the review, people! Do NOT come to this resort if you are expecting to party!!! It's NOT the right place for you!!! It is also a large population of older adults, 40+. For us, this created a respectful, friendly... More

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KarismaHotelsResorts, Guest Relations Manager at El Dorado Royale, responded to this review
April 11, 2012

Dear Valued Guest, We are delighted to hear that you had such an excellent experience during your stay at our resort. It brings great joy to hear that you and your husband enjoyed the ambiance that many couples continue to enjoy every year. On behalf of El Dorado Royale Hotel, I'd like to personally thank you for choosing to stay... More

Harshaw, Wisconsin
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2012
4
people found this review helpful

Based on the reviews I had some concernes before we arrived, so I'd like to address those first. The "whales" that so many complained about were actually the best part of the beach! Staggered at intervals from about 15 to 30 yards out from the shore, these man-made reefs slow down the crashing waves which are so constant in Riviera... More

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KarismaHotelsResorts, Guest Relations Manager at El Dorado Royale, responded to this review
April 11, 2012

Dear Valued Guest, We are overjoyed with happiness every time we receive such a detailed and positive review from wonderful guests like you. We are truly thankful for the feedback that you posted as we have sent this to upper management. On behalf of El Dorado Royale, I'd like to personally thank you for choosing to stay at our resort... More

Lincoln, Nebraska
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

The front staff, and the bell service is absolutely horrible, sure they'll greet you with champagne upon arrival, but all resorts do that, and most serve it with a smile, a positive attitude, details about the resort and your room assignment, not here...The front desk is unorganized and unpleasant, this was experienced both upon arrival and upon departure, and was... More

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Columbus, OH (O-H I-O)
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2012
5
people found this review helpful

Traveled to EDR the end of March for a couples getaway. This was our second trip (stayed there last year) to EDR and it was everything that we expected and more. My wife surprised me with an upgrade to a swim up room (which I thought was great). Unexpected to us and to our pleasant surprise, we were upgraded to... More

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Hickory
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2012
3
people found this review helpful

We were at the El Dorado Royale from Tues. March 27 - Tues. April 3rd. WAY too short! We've been to lots of all-inclusives all over the place and this fast became a favorite! My husband did an hour and a half physical training with Marisio (I probably spelled that wrong and I'm sorry for that) and Chris helped him... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2012
3
people found this review helpful

Beautiful resort, the grounds are very lively. Restaurants were very good, especially loved lunch at Kampai. Would love to have stayed longer, and can't wait to come back! More

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 8, 2012
4
people found this review helpful

My wife and I stayed at the EDR in March 2012 for my 50th birthday. We transferred to the El Dorado Royale after 4 days at the El Dorado Seaside Suites and this rescued our holiday thankfully as we felt that the EDSS was absolutely terrible. We had previously been to the Sensatori Azul Beach by Karisma in 2011 and... More

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Grande Prairie, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2012
2
people found this review helpful

we just returned from El Dorado Royale,stayed 10 days,and it was every bit as good as last year,service was outstanding as usual,room was great,food typically incredible,and the staff was extremely helpful and caring.The only little things I would like to see improved are the shuttle to Playa is always booked a week ahead?? maybe more per day? and the loungers... More

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Additional Information about El Dorado Royale

  • El Dorado Royale Mexico
  • El Dorado Royal
  • El Dorado Royale Cancun
  • El Dorado Royale Hotel
  • El Dorado Royale Spa Resort
  • El Dorado Royale Resort
  • Eldorado Royale
Address: Km 45 Carretera municipio de solidaridad, 77710, Mexico
Price Range: $$

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