Will start my review with my summary followed by details that are important to me. We chose this resort looking for something quiet and spacious but not too far from noisy fun when we wanted it. The El Droado resort is very beautiful and a perfect resort to relax is elegance. The service at the El Dorado is excellent.  The... More

What a mistake to book this hotel. Felt like we were being watched at all times. Put one foot out of place and staff come along and correct you. Don't do this - don't do that. Staff are told to smile and be happy. Ok I suppose this is what you pay for but it is not genuine. The beach... More

My boyfriend surprised me with a vacation to dorado for 2 weeks from the 8th-22nd of december 2011. All I can say from the moment you walk into the hotel you feel like a princess. The staff are all polite and friendly especially Jaime a waiter in the d'italia, who's become like a friend this holiday. The food was beyond... More

We are members of this resort. We love the friendly, smiling staff. The safety and cleanliness of this resort. Top shelf liquors and gourmet food. A truely relaxing and romantic adults only resort. More

We are presently staying at the El Dorado Royale. We arrived on December 22 and will depart on January 1, 2012. We have traveled to Mexico on numerous occasions and stayed at resorts on both coasts including Cabo San Lucas. This has be be our fifteenth time to the Mayan Riviera, but it is our first at the EDR. We... More

We stayed at the resort from Dec 20-28. Our first room was in the 12 building, Not a good room, musty smell, we're moved to 4417 great room, the beach it is what it is, we took a cab to Puerto Morelos for a beautiful beach walk and our favorite town. FOOD exceptional! Our favorite was D'Italia and Kampai. The... More

We visited El Dorado Royale a few months back (September13th-20th) for our honeymoon and we LOVED it. Our room was beautiful, clean, and well maintained. Room service was phenomenal. Restaurants were delicious. We would return in a heartbeat. More

Lovely hotel, amazing food, quite, had a Casita suite, but could have been five star in Spain. More

Everything was great at this resort, except for the service during lunch. The pool was beautiful, drinks delicious and food selection large and great (except for the burger). But the service at lunch was unnecessarily slow, as well as missing some of our orders as well. And if you don't have kids, this resort is the place to be. More