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Hidden Beach Resort - Au Naturel Club

Certificate of Excellence
4.5 of 5
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KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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1 room 1 guest
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Hidden Beach Resort - Au Naturel Club
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521 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hidden Beach Resort - Au Naturel Club
See the most recent reviews
Seven Hills, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed June 13, 2015

I am going to make this a two part review, the first for returning visitors and the second part for the first timers. Upon arrival we were greeted by America and Miguel (who has a new baby girl), check in was quick and smooth and don't forget Anna. Naturally the rooms were not ready so we headed straight for the... More 

Was this review helpful? Yes 35
Mobile, AL
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 29, 2015

As I write this I'm on the beach at Hidden Beach. My wife and I have been here a number of times now and I thought I'd add an updated review. Spending a relaxing week at Hidden Beach is still one of our favorite vacations but it's not as nice as in the past. The Moonlight Lounge has been torn... More 

Was this review helpful? Yes 7
Jefferson City, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

Perfect weather, wonderful food, premium drinks, excellent service, friendly staff and guests, clean comfortable suites, relaxing and great entertainment.....its vacation paradise found...3rd time...will never go anywhere else

Was this review helpful? Yes 7
LA LUZ
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 12, 2015

A small exclusive resort part of the large El Dorado Complex. Occupants of Hidden Beach have full access to all the facilities of the resort to include El Dorado but the reverse is not true. A choice of resturants includes Mexican, Italian, Japanese, and Gourmet The only thing detrimental is that the beach itself is small and the subsurface becomes... More 

Was this review helpful? Yes 3
Chicago, IL
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 5, 2015

Awesome experience! After being on our list for years, we finally visited HBR from April 10-13. HBR exceeded our expectations. As it is stated here over and over, the staff really makes for a memorable vacation. Thanks to the professional America, I was able to make reservations for the private lobster dinner, as well as awesome massages at the spa... More 

Was this review helpful? Yes 11
Playa del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 1, 2015

We have visited au natural resorts before and we're looking forward to spending a day at Hidden Beach as we are travelling in the area. A day pass is $105 per person for 8 hours. We spent 2.5 hours and will not return. Right after we had paid our fee at the front desk and had stepped outside to find... More 

Was this review helpful? Yes 18
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed April 21, 2015

This was our third trip to HBR. We stayed April 12-19, 2015. And just as with the first two trips we had a truly wonderful time. Travels -- As most people do, we flew into Cancun airport which is surprisingly well designed and organized in its operation… better than most airports I have been to at other tropical destinations. We... More 

Was this review helpful? Yes 33
Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 19, 2015

I want to start by complementing the staff. All were very hard workers and took great care. We felt we walked into paradise every time we walked through the entrance. Even the guard at the door was a pleasure to see a welcoming smile. As noted the beach is small and shallow but that didn't stop the wonderful sunrise each... More 

Was this review helpful? Yes 7
Orange County, California
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 17, 2015

Only one word can describe Hidden Beach… Amazing! If you’ve done your research like we did, you know there is not much of a beach, but what makes this resort special are the people and staff. You can find nicer rooms and maybe better food elsewhere but that’s not what we were looking for. This resort had the combination of... More 

Was this review helpful? Yes 10
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed April 14, 2015 via mobile

We arrived at the hotel and we received a great welcome. Atleast thats what we thought. They made us wait for 2 hours and came up with several excuses to delay us. After all that waiting the manager showed up and told us we had to pay 1200 USD extra. After a lot of arguing they started bargaining the rate,... More 

Was this review helpful? Yes 20
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