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Hidden Beach Resort - Au Naturel Club

Certificate of Excellence
KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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Hidden Beach Resort - Au Naturel Club
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
mjv310 North Canton, Ohio
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511 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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North Canton, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I have just returned after a week at HB, As usual, (this was approx. our 16th visit or so) we were very pleased. We had a relaxing vacation and the staff out did themselves again. Our welcome from America and Daniel in the office area was great, and were so very helpful. Daniel was new to us... More 

Was this review helpful? Yes 3
Denver, Colorado
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just returned from my 5th visit to HBR, and I can't wait to return next year. There were several improvements from last year... better house wine, new mattresses in the rooms, better beer on tap... but some things have slipped and need to be fixed. HBR charges a huge premium for the rooms compared to next door at Seaside,... More 

Was this review helpful? Yes 2
Seven Hills, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am going to make this a two part review, the first for returning visitors and the second part for the first timers. Upon arrival we were greeted by America and Miguel (who has a new baby girl), check in was quick and smooth and don't forget Anna. Naturally the rooms were not ready so we headed straight for the... More 

Was this review helpful? Yes 17
Mobile, AL
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I write this I'm on the beach at Hidden Beach. My wife and I have been here a number of times now and I thought I'd add an updated review. Spending a relaxing week at Hidden Beach is still one of our favorite vacations but it's not as nice as in the past. The Moonlight Lounge has been torn... More 

Was this review helpful? Yes 4
Jefferson City, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

Perfect weather, wonderful food, premium drinks, excellent service, friendly staff and guests, clean comfortable suites, relaxing and great entertainment.....its vacation paradise found...3rd time...will never go anywhere else

Was this review helpful? Yes 6
LA LUZ
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 12, 2015

A small exclusive resort part of the large El Dorado Complex. Occupants of Hidden Beach have full access to all the facilities of the resort to include El Dorado but the reverse is not true. A choice of resturants includes Mexican, Italian, Japanese, and Gourmet The only thing detrimental is that the beach itself is small and the subsurface becomes... More 

Was this review helpful? Yes 2
Chicago, IL
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed May 5, 2015

Awesome experience! After being on our list for years, we finally visited HBR from April 10-13. HBR exceeded our expectations. As it is stated here over and over, the staff really makes for a memorable vacation. Thanks to the professional America, I was able to make reservations for the private lobster dinner, as well as awesome massages at the spa... More 

Was this review helpful? Yes 8
Playa del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 1, 2015

We have visited au natural resorts before and we're looking forward to spending a day at Hidden Beach as we are travelling in the area. A day pass is $105 per person for 8 hours. We spent 2.5 hours and will not return. Right after we had paid our fee at the front desk and had stepped outside to find... More 

Was this review helpful? Yes 15
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed April 21, 2015

This was our third trip to HBR. We stayed April 12-19, 2015. And just as with the first two trips we had a truly wonderful time. Travels -- As most people do, we flew into Cancun airport which is surprisingly well designed and organized in its operation… better than most airports I have been to at other tropical destinations. We... More 

Was this review helpful? Yes 26
Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 19, 2015

I want to start by complementing the staff. All were very hard workers and took great care. We felt we walked into paradise every time we walked through the entrance. Even the guard at the door was a pleasure to see a welcoming smile. As noted the beach is small and shallow but that didn't stop the wonderful sunrise each... More 

Was this review helpful? Yes 5
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