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Hidden Beach Resort - Au Naturel Club

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4.5 of 5
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KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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1 room 1 guest
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Hidden Beach Resort - Au Naturel Club
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521 Reviews from our TripAdvisor Community

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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Agoura Hills, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was our first time there, and want to go back! Great food, people & service! If you enjoy running around naked at home, you will love this. If your uncomfortable naked, I don't necessarily recommend it.

Was this review helpful? Yes 1
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing week. The atmosphere here is relaxed, the staff is amazing and the level of service far exceeded our expectations. Special thanks to Esperanza, Angel and all the rest of the staff that went out of their way to give us a great holiday.

Was this review helpful? Yes 7
Tucson, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff and grounds are amazing. All staff members were helpful, nice and friendly. The grounds and foliage were amazing! The beach is not swim able however we knew that from reading other people's reviews! We did don our water shoes and trudge through two feet thick seaweed to feed the fish. We also walked to the El Dorado and... More 

Was this review helpful? Yes 6
Calgary, Canada
Level Contributor
156 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 26, 2015

If your perfect vacation is being pampered by great staff, enjoying amazing food and having drinks poolside then I recommend you consider a trip to the all inclusive, Hidden Beach Resort in Mexico. This was our first time at Hidden Beach Resort and it exceeded all our exceptions in many ways. Our welcome and check in with America in the... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2015

This was our first time at Hidden Beach and I have to say that it exceeded our exceptions. The check in was awesome in its self, we were made to feel welcome from the moment we got there. Our room was not ready, but this gave us time to walk around the property check things out. When our room was... More 

Was this review helpful? Yes 5
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 19, 2015

The resort is clean. The food was amazing and the staff were all amazing and accommodating. I enjoyed the fresh coconut water at breakfast. A must go to again. The entertainment was interesting along with the assistance to our off resort excursions.

Was this review helpful? Yes 5
Tampa, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 13, 2015

The food has gotten better, the service was excellent and the future looks interesting. I took some photos of the new Moonlight Lounge and the new construction. The high-rise building is directly north of the resort's 3 new Presidential Suites. The occupants may get an eyeful. I am going to try to upload the photos.

Was this review helpful? Yes 8
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 12, 2015

Just returned from nine days at Hidden Beach. We used to be HBR’s biggest fans; however, they have changed significantly, and not for the best. First of all, if you were booking anytime between now and December I would reconsider. There is major construction going on where the old Moonlight Lounge was. They are building a high-rise right there along... More 

Was this review helpful? Yes 13
North Canton, Ohio
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

My husband and I have just returned after a week at HB, As usual, (this was approx. our 16th visit or so) we were very pleased. We had a relaxing vacation and the staff out did themselves again. Our welcome from America and Daniel in the office area was great, and were so very helpful. Daniel was new to us... More 

Was this review helpful? Yes 6
Denver, Colorado
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 15, 2015

I just returned from my 5th visit to HBR, and I can't wait to return next year. There were several improvements from last year... better house wine, new mattresses in the rooms, better beer on tap... but some things have slipped and need to be fixed. HBR charges a huge premium for the rooms compared to next door at Seaside,... More 

Was this review helpful? Yes 3
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