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Hidden Beach Resort - Au Naturel Club

Certificate of Excellence
4.5 of 5
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KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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Hidden Beach Resort - Au Naturel Club
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
J D
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502 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
78 reviews 78 reviews
17 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our third trip to HBR. We stayed April 12-19, 2015. And just as with the first two trips we had a truly wonderful time. Travels -- As most people do, we flew into Cancun airport which is surprisingly well designed and organized in its operation… better than most airports I have been to at other tropical destinations. We... More 

Was this review helpful? Yes 10
Nashville, Tennessee
Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I want to start by complementing the staff. All were very hard workers and took great care. We felt we walked into paradise every time we walked through the entrance. Even the guard at the door was a pleasure to see a welcoming smile. As noted the beach is small and shallow but that didn't stop the wonderful sunrise each... More 

Was this review helpful? Yes 4
Orange County, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Only one word can describe Hidden Beach… Amazing! If you’ve done your research like we did, you know there is not much of a beach, but what makes this resort special are the people and staff. You can find nicer rooms and maybe better food elsewhere but that’s not what we were looking for. This resort had the combination of... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We arrived at the hotel and we received a great welcome. Atleast thats what we thought. They made us wait for 2 hours and came up with several excuses to delay us. After all that waiting the manager showed up and told us we had to pay 1200 USD extra. After a lot of arguing they started bargaining the rate,... More 

Was this review helpful? Yes 3
Stevens Point, Wisconsin
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at Hidden Beach in late february and thoroughly enjoyed ourselves. The staff and guests were very friendly and easy to get to know. We thought the restaurants had the same basic menus although the entrees may have had different names. The food was very good throughout both resorts. The only true negative I had was the liquor selection.... More 

Was this review helpful? Yes 3
Reading, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visit Hidden Beach twice a year every year and are never disappointed! The food, service and cleanliness of the resort are all top notch. As Exotic Travelers members, we always get to stay at 50% off the published rates, which makes being there even nicer! Anything you would like to know about HBR? Send me a message and I... More 

Was this review helpful? Yes 2
Penticton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I and another couple checked in to the El Dorado Seaside Suites and upon check-in were offered an upgrade to the HiddenBeach side of the resort. We accepted and have no regrets. Our room was beautiful and the king size bed was the most comfortable bed we have ever slept in. It had a fully stocked fridge,... More 

Was this review helpful? Yes 9
Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

the sole "negative" I can say about Hidden Beach is that the beach is really non-existent. Everything else is A+++++. The staff knows you by name and they are all exceptionally friendly and helpful. Entertainment and games take place on time and with enthusiasm. Food and drinks are exquisite. Grounds and the rooms are perfect and there is plentiful water... More 

Was this review helpful? Yes 7
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 13, 2015

We've just returned after spending ten days at this beautiful resort. There's nothing much not to like. From the moment you arrive until you check out the staff is there for you. The buffets are excellent, although you can order off the menu if that's what you prefer. In addition to the restaurant offerings at Hidden Beach you can stroll... More 

Was this review helpful? Yes 6
Orange County, Cq
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 25, 2015

My wife and I had another great stay at Hidden Beach. The staff, to a person is simply outstanding. You are greeted by every single person when meeting them, including groundskeeper, pool people, etc. it's hard to pick out anyone to mention without missing someone but America and Camilla at reception were great, Esperonsa and Angel as servers were terrific,... More 

Was this review helpful? Yes 5
Hotel Review Summarization

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