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Hidden Beach Resort - Au Naturel Club

Certificate of Excellence
4.5 of 5
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KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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Hidden Beach Resort - Au Naturel Club
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518 Reviews from our TripAdvisor Community

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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tucson, Arizona
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

The staff and grounds are amazing. All staff members were helpful, nice and friendly. The grounds and foliage were amazing! The beach is not swim able however we knew that from reading other people's reviews! We did don our water shoes and trudge through two feet thick seaweed to feed the fish. We also walked to the El Dorado and... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
153 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

If your perfect vacation is being pampered by great staff, enjoying amazing food and having drinks poolside then I recommend you consider a trip to the all inclusive, Hidden Beach Resort in Mexico. This was our first time at Hidden Beach Resort and it exceeded all our exceptions in many ways. Our welcome and check in with America in the... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time at Hidden Beach and I have to say that it exceeded our exceptions. The check in was awesome in its self, we were made to feel welcome from the moment we got there. Our room was not ready, but this gave us time to walk around the property check things out. When our room was... More 

Was this review helpful? Yes 4
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort is clean. The food was amazing and the staff were all amazing and accommodating. I enjoyed the fresh coconut water at breakfast. A must go to again. The entertainment was interesting along with the assistance to our off resort excursions.

Was this review helpful? Yes 5
Tampa, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The food has gotten better, the service was excellent and the future looks interesting. I took some photos of the new Moonlight Lounge and the new construction. The high-rise building is directly north of the resort's 3 new Presidential Suites. The occupants may get an eyeful. I am going to try to upload the photos.

Was this review helpful? Yes 7
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just returned from nine days at Hidden Beach. We used to be HBR’s biggest fans; however, they have changed significantly, and not for the best. First of all, if you were booking anytime between now and December I would reconsider. There is major construction going on where the old Moonlight Lounge was. They are building a high-rise right there along... More 

Was this review helpful? Yes 13
North Canton, Ohio
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

My husband and I have just returned after a week at HB, As usual, (this was approx. our 16th visit or so) we were very pleased. We had a relaxing vacation and the staff out did themselves again. Our welcome from America and Daniel in the office area was great, and were so very helpful. Daniel was new to us... More 

Was this review helpful? Yes 6
Denver, Colorado
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 15, 2015

I just returned from my 5th visit to HBR, and I can't wait to return next year. There were several improvements from last year... better house wine, new mattresses in the rooms, better beer on tap... but some things have slipped and need to be fixed. HBR charges a huge premium for the rooms compared to next door at Seaside,... More 

Was this review helpful? Yes 3
Seven Hills, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed June 13, 2015

I am going to make this a two part review, the first for returning visitors and the second part for the first timers. Upon arrival we were greeted by America and Miguel (who has a new baby girl), check in was quick and smooth and don't forget Anna. Naturally the rooms were not ready so we headed straight for the... More 

Was this review helpful? Yes 31
Mobile, AL
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 29, 2015

As I write this I'm on the beach at Hidden Beach. My wife and I have been here a number of times now and I thought I'd add an updated review. Spending a relaxing week at Hidden Beach is still one of our favorite vacations but it's not as nice as in the past. The Moonlight Lounge has been torn... More 

Was this review helpful? Yes 6
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