We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Dorado Casitas Royale, by Karisma

4.5 of 5 Km 45, Carretera Cancun-Tulum, 77710, Mexico
Hotel website
Hotel deals
Offers & Announcements
40% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
El Dorado Casitas Royale, by Karisma
Professional photos View all
Browse nearby
El Dorado Casitas Royale, by Karisma
Write a Review

1,855 reviews from our community

Traveler rating
    1,484
    237
    93
    22
    19
See reviews for
53
1,471
19
19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (844)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1855)
  • Mar-May only
    (529)
  • Jun-Aug only
    (469)
  • Sep-Nov only
    (428)
  • Dec-Feb only
    (429)
All months
There are newer reviews for El Dorado Casitas Royale, by Karisma
See the most recent reviews
Chesterfield
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel after a lot of research and upgraded to the Casitas due to the exclusive facilities that are available (or should be) to the guests.Unfortunately, when we had settled in after a couple of days, it was obvious to us that guests from the Royale side of the hotel werecoming into our area, using our pool, our... More 

Was this review helpful? Yes 1
innisfil, ontario
1 review
5 of 5 stars Reviewed 6 days ago NEW

Pictures don't do this piece of heaven justice! The grounds are so beautifully kept with such a vast array of flora. The cleanliness of everything inside and out is phenomenal. The older parts are regularly updated and blend with the new. Work is always going on and is evident with how beautiful everything looks. The rooms are amazing and service... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Cornwall
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just had a wonderful honeymoon at El Dorado Casitas Royale. The resort is spotlessly clean, the food is great and the team are all so friendly. A special mention must go to Cesar from bar 28, who was fantastic - he was always coming up to us to see if we needed anything and to check we were happy.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Hands down amazing and am so glad we chose to go here for our honeymoon. Excellent staff, amazing food, swim up bar right from our room, beautiful view....honestly don't have a single bad thing to say about it...from the minute we were picked up from the airport, to being greeted with champagne at the entrance of the hotel, to the... More 

Was this review helpful? Yes 1
Hinton, Alberta
2 reviews
5 of 5 stars Reviewed 1 week ago

Just spent another 2 weeks in section 28 of the casitas. Great vacation. New restaurant Santa Fe is very good. Had a great time there with some people we met from Canada, England and the United States. Service at all restaurants, bars etc was excellent especially at our pool bar no. 28 that Cesar looked after. He provided a very... More 

Was this review helpful? Yes
Saint Louis Park, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After a few vacations in Mexico, we were looking for a unique spot that would give us a little bit more private and luxurious experience for our Honeymoon. This is a very large hotel, we stayed on the Casitas side which had bigger rooms, individual pools, (an infinity pool right off of our balcony, not that we needed it), the... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I have done an all inclusive once before and it was terrible. On the recommendation of our travel agent ( Laura of bliss honeymoons), we decided to take a huge risk and travel here with our friends and family and friend for our destination wedding. This resort exceeded any expectations that I had coming in. It's beautiful... More 

Was this review helpful? Yes 3
Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to be upgraded to casitas from dorado. Stunning room, staff amazing, special thanks to Julio from pool bar in 29, a very friendly and welcoming member of the team. Every restaurant catered for all. I could go on and on about this hotel, the only word to sum up our holiday.... WOW! We will be recommending... More 

Was this review helpful? Yes 3
Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Took a quick 5-day getaway to this resort from Nov 27 to Dec 2nd. Had been there 3 years ago for our honeymoon and wanted to go back. Resort condition was still as good as we remembered. Some nice upgrades done and still going on in certain areas. As a foodie, the resort restaurants can't be beat. So many options... More 

Was this review helpful? Yes 2
derbyu
Contributor
11 reviews 11 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here november 24th for 7 days , got of to a bad start , they showed us to the wrong room firstly, so moved us , and put us in a room that was nothing like the first room we were in which was a bit of a let down, but as an apology next day they upgraded us... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to El Dorado Casitas Royale, by Karisma? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(23)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Despegar.com, Priceline and Odigeo so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
Hotel Style:
#6 Spa Hotel in Riviera Maya
#7 Luxury Hotel in Riviera Maya
#10 On the Beach Hotel in Riviera Maya

2,094 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2063)
Viewed
Hotel & grounds (384)
Viewed
Room/suite (518)
Viewed
Dining (199)
Viewed
Bathroom (60)
Viewed
Pool/beach area (390)
Viewed
View from room (129)
Viewed
Business center/function rooms (13)
Viewed
Family/play areas (4)
Viewed
0:53
Videos (2)
Viewed
Other (364)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (17)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay