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All 350 Riviera Maya hotels

El Dorado Casitas Royale, by Karisma

4.5 of 5 Hotel   |   KM 45, Carretera Cancun-Tulum, 77710, Mexico
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Ranked #6 of 350 Hotels in Riviera Maya
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1,665 reviews from our community

Traveler rating
    1,339
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    17
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48
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (751)
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There are newer reviews for El Dorado Casitas Royale, by Karisma
See the most recent reviews
Duncan, OK
Reviewer
5 reviews 5 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just returned from the El Dorado for the 5th visit. I cant say enough about this resort. Since I wrote a long review last year, I will keep this one short. Nothing has changed except the resort has been further updated. The rooms have been continuously updated and the resort is always going through improvements. I want to give... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I went there for our honeymoon and stayed in the Casitas. The food was exceptional. The beach was not the prettiest due to the large sand bags and concrete blocks but other than that everything was beautiful! We loved all the staff! Fast Eddie was always there to give us a ride when we needed him. He... More

Was this review helpful? Yes 2
Lunen, Germany
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the Sensimar-part of the resort which gave us the opportunity to use the el dorado royale as well as the casitas parts of the resort. We went for our honeymoon and I have to say it was perfect. We stayed 10 days and every one of them was great! The resort is massive. There is so many... More

Was this review helpful? Yes 5
Fort Worth
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back from a wonderful week at this resort. I would love to say it was 5 stars all the way, but it fell short in a couple of areas. I'll break this review down in 3 sections; the resort, the food and the people. Let's start with the positive. The resort is beautiful as a lot of... More

Was this review helpful? Yes 4
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My partner kris and I have had a fantastic time at this hotel!! And it's all down to our fabulous pool bar tender CESAR!!!! He is located at casitas 27 and spends all day everyday making your holiday extra special!! He always puts a smile on our face and is the reason we will be returning to this hotel! We... More

Was this review helpful? Yes
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The place is exceptional, we travel for work and stay there, we went to the pool to get relaxed, the atention was so god that we returned agani, the Bar tender at pool at casitas 32 MIGUEL is the best, the atention is great, and the drinks so good.

Was this review helpful? Yes 2
Medford, New Jersey, United States
1 review
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from our 2nd trip to El Dorado Casitas and the second time around was even better than the first! Not only is the service amazing, the food is diverse and delicious, the resort is unbelievably clean and there are endless things to do for those who don't want to sit around the pool or beach. We... More

Was this review helpful? Yes 22
Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had our wedding of 37 people at the resort, and had actually done a tour of the place a year earlier on deciding our location for our destination wedding. We had been told multiple times that el dorado guests could visit us at our casitas pool as long as a casitas guest was present. Over half of our wedding... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in march 2014 so apologies for the late review. We enjoyed great service from Thompson and had a superb flight on the dreamliner with a short private transfer to the hotel. We loved the resort and stayed in the casitas section which I would recommend if you want a quieter holiday. Our non swim up room was... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went to El Dorado for our honeymoon and could not have been happier with our decision. Everything was perfect - from the accommodations, to the scenery, to the people, to the restaurants - it was all amazing! We had the same bartender all week - Cesar at Bar 27 - who was the best! He was always so happy... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(23)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun-Tulum, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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