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All 345 Riviera Maya hotels

El Dorado Casitas Royale, by Karisma

4.5 of 5 Hotel   |   KM 45, Carretera Cancun - Tulum, Riviera Maya, Q. Roo, 77710, Mexico
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Ranked #9 of 345 hotels in Riviera Maya
A recent review
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1,317 people have reviewed this hotel

Traveler rating
    1,039
    171
    74
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    15
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36
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (595)
Date | Rating
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English first
Toronto
Contributor
12 reviews 12 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 3rd time to the El Dorado Casitas Royale (April 17 - 21st). We once again booked the Infinity Pool Swim Up Suite and stayed in section 31. Our most recent visit was in October 2014. We travel a lot so you can say we've seen a lot (our last vacations since then have been to Costa Rica,... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

There are so many better resorts in the Riviera Maya to choose from, both individual and group travelers would be better off at another resort. They claim to be a gourmet all inclusive but their service overall and consistency throughout the property would only rate this property as a mid level resort. Certainly not the high end resort they like... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been back to the Casitas 3 times and this trip was as perfect as usual. We spent a week pampering our selves with wonderful meals, long days relaxing on the plentiful beach beds, strolling the beautiful grounds. The staff is very helpful and really made our stay memorable. We will definitely be planning another trip next year!!

Review collected in partnership with this hotel

Was this review helpful? Yes
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Dear repeating guest It has been really nice reading your review on your recent holiday at El Dorado Royale, a Spa Resort by Karisma. We heartily appreciate your kind words and confidence for always returning. Hoping to receive you again in sunny at El Dorado Royale, a Spa Resort by Karisma, Warm regards Paula Negrete gm@eldoradoroyale.com.mx More

Frinton-On-Sea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at El Dorado back in 2009 and thought it was simply the best!.. we would often walk down by the Casita's and promised ourselves that we would return one day and stay in this part of the resort...we did exactly that last week (April 2014), and WOW!! we couldn't have ask for more! we had an "infinity swim... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Where do I begin? From the beginning until the end, this trip was nothing short of amazing. The purpose of our trip was a weddingmoon and our total party was 33. From the moment we arrived on the resort, we were treated like royalty. Our room was upgraded upon arrival and there was a bottle of champagne waiting in the... More

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Montreal
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed all that Karimsa has to offer 12APR-19APR2014. Being well travelled...Tahiti, Bali, Thailand etc I love a great palm treed seabreeze beach vacation. This resort is ultra well maintained and grounds that are immaculate! At night the walk ways and buildings just dazzle in the special accent lighting. Creating a lush romantic vibe that makes this resort a true "lovers"... More

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Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just came back from a 6 day visit to Casitas Royale, celebrating our 10 year wedding anniversary. Both of us have traveled extensively both in the States as well as in Europe, but we have never been pampered like we were in this beautiful resort. The grounds are immaculate, the food is outstanding, both the guest... More

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KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Dear Bolaterveer Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again. It's particularly pleasing to hear our team of butlers Pilar and Amanda being mentioned, we will ensure your feedback is passed on to them. Your kind words motivate all our staff to work... More

Liverpool, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

me and my husband stayed at the casitas during 5th April to 16th April 2014 for our 25Th anniversary we stayed in casitas 2907 and it was truly amazing the grounds are beautifully kept the rooms are fantastic especially the Jacuzzi j and outdoor shower the staff make you feel so special thank you to vucko and marlene the concierges... More

Was this review helpful? Yes 2
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Dear travelers We have been honored with your having chosen our resorts for this special 25th Anniversary celebrations and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff. Your lovely review constitutes a great motivation for us to keep improving our team work and personalizing our services. It will... More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I are pretty rounded travelers and visited the Casitas resort for our anniversary. We stayed for one week and had a beautiful time interacting with the staff and guests. Our first day their we were greeted with courtesy. The main lobby was beautiful and caressed with the tradition classy Cancun Hotel flare, gift shops, currency exchange, tour... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

We've been back from this trip for over a month and I keep wishing we were back there! I'm already harboring hopes that we can afford to go again next year. Nancy Finn From Island Getaways (http://www.myislandgetaways.com) was a huge help in planning this trip. She is truly an expert on this place and she helped pick the right accommodations... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(24)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun - Tulum, Riviera Maya, Q. Roo, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Riviera Maya
#8 On the Beach Hotel in Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Official Description (provided by the hotel):
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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