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All 350 Riviera Maya hotels

El Dorado Casitas Royale, by Karisma

4.5 of 5 Hotel   |   KM 45, Carretera Cancun-Tulum, 77710, Mexico
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Ranked #6 of 350 hotels in Riviera Maya
A recent review
5 of 5 stars reviewed yesterday
Adam P
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1,622 people have reviewed this hotel

Traveler rating
    1,307
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (731)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Had one of the best holidays and was made extra special by my friend Cesar at bar 27 thanks amigo his interest is genuine and he has no ulterior motive all he wants you to do is enjoy you holiday despite his standard of life being so different, Will definitely be going back.

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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

This was our 3rd trip to El Dorado Royal Casitas. We have always stayed in section 31 and could not have been happier. Alvaro the bar tender was fantastic. There were lots of newly weds in the pool and we had a great time trying to drink the cocktail menu. We had always stayed in November in the past, so... More

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Toronto, Canada
2 reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A short notice vacation with my wife was met by this! What a lovely experience. My regrets are that I didn't take more photos and I wasn't able to enjoy more of this experience in time we stayed.. If there was a negative, it would be that the beach was a little rocky and you would want to wear water... More

Was this review helpful? Yes 1
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Dear guest, I am so glad that you had an excellent experience with us. I would like to thank you for the opportunity you gave us, to be part of your vacations and also for this beautiful comment about your days on the Caribbean Paradise. We will be happy to welcome you again in this your second home. Sincerely, Joslin... More

Vallejo, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This place is what vacation is all about. The staff and facilities are unbelievable. Every single staff person there will bend over backwards to make your stay better. The swim up casita is the way to go. I can't say enough great things about this paradise! All inclusive restaurants makes the dining a pleasure, especially since they are all as... More

Was this review helpful? Yes 2
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Dear guest, Thank you very much for having chosen us as the place to enjoy your vacations. I am so glad that you love the Swim Up Casita, is one of the most popular categories. They are just beautiful. I totally agree that our restaurantes should be in everyone's bucket list. Thank you for taking the time to recomend us... More

Birmingham, United Kingdom
Top Contributor
75 reviews 75 reviews
25 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you have booked or about to book your holiday here, you will have a fantastic time no doubts so book it and go for it! We stopped in the Casitas 25 in early August 2014. This resort is superb. It is actually two resorts, the Royal and the Casitas, which share the amenities. We found the resort nicely spread... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent our honeymoon in the casitas dorado hotel and was unbelievable. The rooms, the restaurants, the spa and the show were awesome. We couldn't have asked for any better place to spend our honeymoon. The service is in my opinion what makes casitas so great. The bartender called Cesar at bar 27 was the highlight of our stay: His... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything was great. Our rooms were amazing and the service was unbelievable. We had our dreamed honeymoon. We were at Casitas pool 27 and we have to admit that without Cesar (our bartender from the bar 27 at pool pelicanos) it would have not been the same. He is the superstar of the resort and I suggest you look for... More

Was this review helpful? Yes 4
San Diego, California
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for the 1st half of our honeymoon. This is truly a five star resort. We stayed in an individual swim-up casita suite. It was the most awesome & beautiful hotel room we have ever stayed in. Literally steps from the beach and just one step out our back door and into the pool. It... More

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New Deer, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved staying here, we got upgraded from sister hotel Eldorado Seaside suites. Nothing was too much trouble, the Restaurants were all fab, the rooms were amazing 2 inside showers,outside shower and jacuzzi the turn down service with your chosen fragrance was a lovely touch. Always loads of 4 poster beds and sun loungers at the pool. Drink by the pool... More

Was this review helpful? Yes 3
College Station, TX
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We loved the Casitas 5 years ago on our honeymoon and had to return for our anniversary/ Babymoon. Our favorite person on site was MAGGY PUENTE, our sweet and sassy Pool Butler. Her service went above and beyond and was always with a smile and kind word. The mid afternoon ice cream she brought to us each day was pretty... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(23)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun-Tulum, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Riviera Maya #5 Spa Hotel in Riviera Maya #6 On the Beach Hotel in Riviera Maya
Hotel Class
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 
Number of rooms
171

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of El Dorado Casitas Royale, by Karisma and other travelers.
5 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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