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El Dorado Casitas Royale, by Karisma

4.5 of 5 KM 45, Carretera Cancun-Tulum, 77710, Mexico
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El Dorado Casitas Royale, by Karisma
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El Dorado Casitas Royale, by Karisma
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1,747 reviews from our community

Traveler rating
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    215
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49
1,384
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago
1 review
4 of 5 stars Reviewed yesterday NEW

Very luxurious resort. More service and high end food than We ever expected. Pool and swim up bar were fantastic, balcony pool was a once in a lifetime extravagance. Beach had hurricane damage as was under construction. View of the ocean from the balcony was partially blocked by very large palm trees. Very nice but not really an ocean view.... More

Was this review helpful? Yes 1
Canton, Michigan, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our 5th trip to El Dorado ... our 2nd @ Casitas ... our 1st in a swim-up ... GET THE SWIM-UP!! ... We will from now on!!! ... This place NEVER disappoints!! Best service anywhere, BAR NONE! Food is delicious!, Rooms luxurious and comfort packed! Oh sure you'll get the usual complainers ... Might have even ran into a few,... More

Was this review helpful? Yes 2
Long Island, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Background: We travel at least twice a year and generally tend to stay in 5 Star resorts. This is our second stay at an El Dorado Resort. We stayed at the Seaside Suites prior which was very nice and struggled with deciding if we should stay at El Dorado Royale or upgrade to the Casitas. We upgraded and it was... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I traveled here for six nights and this was by far the very best resort we have ever been to. This was our 5th trip to the Cancun/Riviera Maya area and I believe we have found a new "go-to" resort. We have always measured our stays against Excellence Riviera Cancun (which sadly I have to admit is... More

Was this review helpful? Yes 1
Clarksville
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I visited Casitas Royale for our anniversary getaway. We stayed in 3114 Swim Up infinity Pool Casita. It was beautiful!!! The bathroom vanity was lovely and spacious with a warm browns and cream color palette. The outdoor shower was great! By far, my husbands favorite part of the casita. It was very private while still being open.... More

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Canton
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first time at an all inclusive resort and my husband and i were very impressed. From the time your get to the front lobby where you are greeted with a glass of champange, then taken to your reception casitas where you fill our some paperwork and introduced to your personal concierge. And everywhere you travel by the... More

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St Austell, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have spent two glorious wks here for our honeymoon the casitas rooms have your own swim up pool it was amazing and Cesare our bar tender was lovely nothing was to much trouble he learns your name first day and does not forget he learns your favorite drink you don't even have to go to the bar he's round... More

Was this review helpful? Yes 3
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our first time at casitas, food and drinks fantastic, Santiago our barman and dynamo (Irving) our beach butler were brilliant !! Our concierge Louis was not helpful at all, I found that this place catered more for Americans than the British, hotel grounds were beautiful, rooms perfect, beach was shocking, not the paradise I was expecting, we had a swim... More

Was this review helpful? Yes 8
Manchester, Maryland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I celebrated our 30th anniversary and it was much more than we ever expected. The resort is beautiful, our room was upgraded to a swim-out room, which was gorgeous. Our bartender Cesar at bar 28 couldn't have been nicer. We had one rainy day and I was sitting outside of our room and he even stopped by... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place is amazing! The service is 2nd to none. This is my 4th time and we just love. It's been 4yrs since the last time we were here and they have remodeled all the rooms. Didn't think it could get any better. Thanks El Dorado

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(23)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun-Tulum, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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