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All 348 Riviera Maya hotels

El Dorado Casitas Royale, by Karisma

4.5 of 5 Hotel   |   KM 45, Carretera Cancun-Tulum, 77710, Mexico
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92%
Ranked #8 of 348 hotels in Riviera Maya
A recent review
5 of 5 stars reviewed 2 days ago
nicholaspatrickbrown
  • Reviews (1,567)
  • Photos (1,820)
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1,567 people have reviewed this hotel

Traveler rating
    1,257
    191
    81
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (709)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Edy, provided amazing service. He would stop by every evening to check on my new wife and I and see what are plans were. Then he would pick us up and shuttle us to wherever we wanted to go. He was always early and made sure we got to where we needed on time. He would even make stops for... More

Was this review helpful? Yes 1
Racine, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We returned from the El Dorado Casitas Royale on July 5, 2014, and I'm already counting the days until we return! The resort is absolutely gorgeous and the staff is outstanding. This was our 2nd stay in 2 years at the El Dorado and once again we were not disappointed. We stayed on the casita side if the resort and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hi we have now been here for eight days and two to go. This place is outstanding. Can't find a singles fault. The best bar in in block 27 where you will be met by Cesar hr will be your best mate from the minute you meet. Also our wonderful Maggi who is also amazing. I also must mention Gabriel... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our first visit to Mexico in an all Adult hotel and we were not disappointed. It was a fantastic experience and very much adult themed with weddings all over the place. We were there for our 30th Anniversary and the package the hotel gave us was great, including a huge breakfast in our room on the anniversary morning, a 50... More

Was this review helpful? Yes 4
Overland Park, Kansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When we first arrived we were amazed at how nice and courteous the staff was. You can tell that many of the people working here want to make sure that your experience is the best that they can make it. Our room was very clean, and always refreshing when we would come back from a long day at the pool... More

Was this review helpful? Yes 2
Wallingford, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

Words can not express how happy I was with El Dorado Casitas Royale. The staff, room, amenities, food, etc were beyond all expectations. I have stayed at some beautiful places, but none compare to the experience I had here. My husband and I look forward to our next vacation here. I highly recommend it and have told everyone I know... More

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Raleigh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came 7 years ago and did a return trip. Facility wise, not much had changed. Service was fantastic both trips. Our personal concierges, Angelita y Zully, were wonderful and the food is amazing at all restaurants on site.

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having stayed at EDSS for the last two years, this was our first trip as Exotic Travellers members and our first to EDCR. We had been blown away at EDSS, and were a little nervous about changing resort, but there was no need! Armed only with some basic Spanish, Pesos and a smile befitting the Karisma experience, our holiday began.... More

Was this review helpful? Yes 3
Concord, New Hampshire
Contributor
19 reviews 19 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The casitas were beautiful, the scenery breathtaking. Our bartender Enrique was very happy to give my husband a complete history and tasting of tequila. The food was top rate at all the restaurants. Our concierge was so helpful booking our trips, and it was a relief not having to drive in Mexico. We went for a long awaited honeymoon, and... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

**Note: We took this trip in 2008-'09 not Dec of 2013, but this site wouldn't let me go back so far. I'd never been out of the country much before this visit, and my trip here was for my sister's wedding, and was my first time meeting my brother in law's side of the family. Our trip, for all 10... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(23)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun-Tulum, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Riviera Maya #5 Luxury Hotel in Riviera Maya #8 On the Beach Hotel in Riviera Maya
Hotel Class
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 
Number of rooms
171

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