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El Dorado Casitas Royale, by Karisma

Travelers' Choice award winner
Km 45, Carretera Cancun-Tulum, 77710, Mexico
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Best prices for: 1 room 1 guest
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El Dorado Casitas Royale, by Karisma
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El Dorado Casitas Royale, by Karisma
El Dorado Casitas Royale, by Karisma
El Dorado Casitas Royale, by Karisma
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2,216 reviews from our community

Traveler rating
    1,760
    294
    111
    32
    19
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70
1,760
25
23
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,016)
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San Francisco, California
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I just returned from our honeymoon where we spent a week staying at the Casitas Royale resort. We had an incredible time and wouldn't hesitate at all to recommend the Casitas resort to others. The rooms were great, had both indoor and outdoor showers, and also a great patio/deck area. The food wasn't always necessarily what I... More 

Was this review helpful? Yes 1
Yardley, Pennsylvania
2 reviews
2 of 5 stars Reviewed yesterday NEW

I was excited to visit this resort for the wedding of my best friend's son. checked into my Casitas to find it to be filthy. My shower was dirty so I decided to try a bath at which time I turned on the water to find it dark brown.. Thinking that the bath had not been used in a while... More 

Was this review helpful? Yes 3
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at El Dorado in May 2015 for 7 nights. Wonderful vacation!!! Rooms: the casita rooms have more space, a big very comfortable bed, nice sitting area and a dining area both inside and on your private balcony, along with a bed on the balcony. Huge walk in shower that we never used since we always used the outdoor... More 

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is just stunning! It is very well maintained and clean. The grounds are breathtaking! The food is excellent and there is so much choice, with the 12 restaurants! Wedding ceremony was memorable and staff were very helpful the big day! My BFF stayed with her hubby in building 31 with the crazy swim up room and lazy river,... More 

Was this review helpful? Yes 2
Lenoir City, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our twelved time to visit the El Dorado Royale. We joined Exotic four years ago and have never doubted our invesment. The member service at the El Dorado is outstanding, the staff builds relationships with the guests and makes the trip feel like coming home. The food is excellent, the resort clear and well kept. We are treated... More 

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Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the El Dorado Casitas Royale in April 2015 and from start to finish it was the most amazing experience. I could write all day about how wonderful everything was but will try and keep it short and sweet. - Casita room was beautiful. We had an end of row Casita with a view of... More 

Was this review helpful? Yes 4
Saginaw, Michigan
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just returned from an anniversary trip at El Dorado Casitas. First let me say that we booked through Hayley at Beach Bum Vacations. We have booked several trips with her and she has never led us wrong. Hayley and her husband visit all the resorts that they represent so they know all the details as opposed... More 

Was this review helpful? Yes 21
Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I've been to many 4+ Star All Inclusive Riviera Maya Resorts and I am giving El Dorado Royale a solid 3.5 Star Rating. Food: I was fairly happy with the food options at the Resort however, I think the reviews have been a little too generous. The Resort touts themselves on "All Inclusive Gourmet" and I think this is not... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at El Dorado Casitas Royale in April 2015 for 10 nights, Firstly I would just like to point out that some of the reviews on here are actually El Dorado Royale so please read the reviews fully as a lot of people post the wrong hotel on the Casitas trip advisor section, On arrival to the hotel you... More 

Was this review helpful? Yes 5
East Grinstead, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having had a rough period we decided on a treat, and we booked a week at this resort based on review from my brother who stayed, and then reviews. We booked fairly late so it worked out quite pricey than booking as far ahead as you can. (Tip) On arrival we were taken to the check-in area and offered to... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(35)
  • Very good(23)
  • Golf cart(21)
  • Casita section(19)
  • Beach bed(15)
  • Infinity pool(14)
  • Martini bar(11)
  • Italian restaurant(9)
  • Lazy river(6)
  • Dinner reservations(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (5)
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Pool/beach area (1)
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