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All 345 Riviera Maya hotels

El Dorado Casitas Royale, by Karisma

4.5 of 5 Hotel   |   KM 45, Carretera Cancun - Tulum, Riviera Maya, Q. Roo, 77710, Mexico
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Ranked #10 of 345 hotels in Riviera Maya
A recent review
5 of 5 stars reviewed 2 days ago
BlairL68 Leduc, Canada
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1,305 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (590)
Date | Rating
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English first
Leduc, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We really loved our Individual Casita! Every aspect of this vacation was perfect from our room and its care to every Restaurant that we visited. Kudos to the new Santa Fe Grille-wonderful! We're kind of homebodies so stay pretty close to our Casita and around the pool and bar so have to say that Facundo, our Bartender and Alejandro, our... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my second stay at Casitas. It was once again, a wonderful week. The staff are friendly and accommodating. The butlers are eager to help. Its a huge resort. The grounds are gorgeous and allow for walking - which I happen to enjoy. There are carts for those who don't want that! We tried all of the restaurants -... More

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San Francisco
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent our 18 day honeymoon at the El Dorado Casitas Royale. Not only did the hotel staff cater to our every need, they exceeded all of our expectations. The bartenders were incredible and made amazing cocktails (thank you Cesar and Guillermo!). The beach butler (David) delivered ice cream and appetizers to us while we were lounging... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I just returned from my trip to the El Dorado Royale resort. Originally we stayed in the Villas side of the resort and then got a free upgrade to the Casitas. If you're not aware, the resort is actually broken up into two sections. The Villas side and the fancier (read: more expensive) Casitas side. Upon arriving to the resort... More

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The Heart of England
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Wife and I have been here three times now and on each occasion we have been staggered by the service, the friendliness and overall exceptional quality of every aspect of the resort. You really can't go wrong here. There is something for everyone: beach, quiet pools, party pools, gyms, spa, activities, fantastic restaurants and lovely bars. Every member of... More

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Bartlett, Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Overall awesome experience. We felt very pampered in our casita. We were there for a spring break time week, March 23-29th. No problems as far as spring break if you are thinking noisy party or anything. Great service, swim up bar, palapa bed on the beach that you don't have to rent. Resort is well kept. Food and restraints were... More

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Austin, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was our fifth stay at El Dorado Casitas and it was as relaxing and wonderful as we expected it to be. The only reason I gave the overall rating 4 stars instead of 5 is because of the restaurant reservation system. We only stayed 4 nights this time (too short). Because of our short stay we're we're not able... More

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Salisbury, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I visited the Casitas for the second year in a row and are in the process of booking our next trip. We are in love with this place! Everything was perfect - the weather, the food, our personal butlers (Lily and Berenice) our room location, the water in our pool...it was all first class. If you're looking... More

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Was this review helpful? Yes 1
Toronto
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was our 10th visit to this resort. Last year I wrote a review giving the experience 3 stars. The year before the experience was so bad I couldn't even bring myself to write a review. We returned because my husband loves the casitas and the bar, restaurant and pool staff provide outstanding service. This year we returned for my... More

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Northbrook, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

We went to El Dorado Caasitas Royale for a wedding. At first we felt it was a little expensive but they were close friends so we had to be there. We never stayed at an adults only resort. It was really wonderful and beyond what we expected. The casita's were so romantic and clean, the staff went overboard to make... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(39)
  • Very good(26)
  • Golf cart(24)
  • Casita section(23)
  • Beach bed(18)
  • Infinity pool(15)
  • Italian restaurant(13)
  • Martini bar(12)
  • Outdoor showers(10)
  • Lazy river(7)

Additional Information about El Dorado Casitas Royale, by Karisma

Address: KM 45, Carretera Cancun - Tulum, Riviera Maya, Q. Roo, 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Riviera Maya
#7 Romantic Hotel in Riviera Maya
#9 On the Beach Hotel in Riviera Maya
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Official Description (provided by the hotel):
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya

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