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El Dorado Casitas Royale, by Karisma

Travelers' Choice award winner
Km 45, Carretera Cancun-Tulum, 77710, Mexico
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El Dorado Casitas Royale, by Karisma
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El Dorado Casitas Royale, by Karisma
El Dorado Casitas Royale, by Karisma
El Dorado Casitas Royale, by Karisma
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2,303 Reviews from our TripAdvisor Community

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Traveler rating
    1,826
    310
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    32
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,049)
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All months
Riviera Maya, Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

to start , a big thank you to erick the trainer at the royal gym. erick has been great helping me work on staying fit, he is patient and conserdate at all times , what a great asset to el dorado. we have been to el dorado 3 times and have had a great time everytime, in talking with other... More 

Was this review helpful? Yes
Columbia, South Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We truly enjoyed our stay. The resort is absolutely beautiful. Our room was exquisite. The staff was always helpful and friendly. Carlos who delivered our room service was always very pleasant and humorous. The food was excellent. We were never hungry. Fuentes was our favorite restaurant. Although they were all great. Billy was our concierge and he was very personable... More 

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Friendswood, Texas
5 of 5 stars Reviewed 2 days ago NEW

El Dorado Casitas is truly my home away from home. I try to make it back at least twice a year and every time I go, I really feel it gets better and better. The service is unbeatable, the food is delicious, entertainment is awesome and the drinks hit the spot! I travel quite a bit and still choose this... More 

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5 of 5 stars Reviewed 2 days ago NEW via mobile

First time to the area. To be honest I was scared to death after getting off the plane and seeing my surroundings. Our transportation picked us up with other passengers in the Van. We had to drop them off at there resorts. I have searched for a place for awhile like you are probably doing now. I recognize the places... More 

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Malvern, Pennsylvania
5 of 5 stars Reviewed 2 days ago NEW

Had a fabulous time at the Casitas resort with my husband. First trip without kids in over ten years and we were not disappointed. The food and drinks were excellent, the service top notch. We are so happy we choose this spot based on the recommendation of Erica Gaffney at The Tropical Travelers. Mexico was not on our radar at... More 

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Stormville, New York
4 of 5 stars Reviewed 2 days ago NEW

Ok lets get started El Dorado Casistas is a beautiful adult only resort The regular suites are gorgeous. Every section has a swim up bar with bartender and beach butler. We were fortunate to be in section 2600. Our bartender Alvaro was the best. He would remember everyones first name and what they liked to drink after the first day... More 

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Exeter, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Room, grounds, staff and food top notch. Stayed in a swim-up room, got up, went into the pool. Had room service a lot. Pool butler got drinks and towels. Very spoilt. Very helpful concierge. Shuttled all over the resort. Very hot.

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Chicago, Illinois
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

El Dorado was the perfect backdrop for our Destination Wedding! Everything about this property (outside of the shuttle service :-( ) was breathtakingly beautiful and amazing from start to finish! We had a beautiful day for our wedding. Although there were a few hiccups that made the day not as perfect as a bride would have their wedding day. The... More 

Was this review helpful? Yes 18
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

El Dorado Casitas Royale is truly an amazing spot in paradise. We celebrated our 10th wedding anniversary in casitas 28. We met great people and Roman, our swim up bar tender was awesome. The food at all the restaurants was really tasty; JoJos was our favorite for lunch and Kampi and Santa Fe were our favorites for dinner. The sky... More 

Was this review helpful? Yes 20
Austin, Texas
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort was beautiful! Drinks were delicious! Had tons of bars and restaurants to try. Staff was friendly. Beach wasn't awesome. There were huge concrete sand bags in the water. But overall, it was a great place.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Room service(35)
  • Very good(23)
  • Golf cart(21)
  • Casita section(19)
  • Beach bed(15)
  • Infinity pool(14)
  • Martini bar(11)
  • Italian restaurant(9)
  • Lazy river(6)
  • Dinner reservations(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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