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Parador El Buen Cafe Hotel

381 Ctra 2 | Bo Carrizales, Hatillo 00659, Puerto Rico
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Parador El Buen Cafe Hotel
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Parador El Buen Cafe Hotel
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77 Reviews from our TripAdvisor Community

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Traveler rating
    18
    31
    16
    7
    5
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19
19
5
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (77)
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    (21)
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Arlington, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

I had a great experience... I stayed here in 2010; however, I think is one of the best places a stayed in. It started as a vacation and then I had to stay as a family emergency. We stayed over 5 months and in one occasion (around the time is was on vacation mode), they went overboard with a reservation,... More 

Was this review helpful? Yes 1
Parador E, Gerente at Parador El Buen Cafe Hotel, responded to this review
Google Translation

GRACIAS, Nuestro equipo de trabajo tiene como meta cumplir las expectativas durante su visita. Por sus comentarios sabemos que estamos... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 20, 2015

After being charged twice for a night's stay I have waited over two months for a refund. Have spoken to Melissa - the manager - twice to no avail. Have left numerous messages subsequent to those conversations to have her call me back when promised refund was not made. Finally had no choice but to file a dispute with the... More 

Was this review helpful? Yes 3
Parador E, Gerente at Parador El Buen Cafe Hotel, responded to this review
Google Translation

Saludos, Verificando nuestros record hemos podido confirmar que su asunto fue resulto. Lamentablemente no el tiempo esperado por USTED. Le... More 

Travelers are raving about these Hatillo hotels

Hoffman Estates, Illinois
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 7, 2014

We were driving towards west end of Puerto Rico and decided to stay in the Hatillo area. Hotels are limited and we chose the Parador El Buen Café Hotel. Front desk staff were very friendly and helpful. Our room was spacious and clean. The hotel faces highway 2, but traffic noise was minimal. An observation that we have not seen... More 

Was this review helpful? Yes 1
Parador E, Manager at Parador El Buen Cafe Hotel, responded to this review

Mr.Hoffman thanks very much for your stay with us and also for your review our guest's opinions are very important to us. That's why we corrected the way we provide ice for our guests . For the nex time you will come and see an ice machine . Thanks very much your opinion is very important to us . Hope... More 

Level Contributor
69 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 5, 2014

Inexpensive place to stopby for a meal if driving towards the west side of the island. Expect cafeteria quality food and service, clean bathrooms, avg prices. Menu includes bfast, local food, and bakery pastries I stayed at their motel several years ago--overall 7.

Was this review helpful? Yes 2
Lynn, Massachusetts
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 2, 2014

Saw the reviews and decided to try it. Didn't realize that it was a hotel at first, kind of small, but clean and well maintained comparatively speaking. Upon arrival i checked out the pool, which you can only access by walking out of the front of the hotel (only part i didn't like). The pool was small but clean and... More 

Was this review helpful? Yes 1
Parador E, Gerente at Parador El Buen Cafe Hotel, responded to this review

THANKS for your visit to our Parador. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 31, 2014

There aren't a lot of choices in this area but if we had known what we were getting for our getaway money, we would have kept looking. The hotel was clean, everywhere, grounds included and the staff we dealt with were very pleasant, couldn't ask for nicer people. There were plenty of clean towels and soap and shampoo were provided... More 

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Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

After reading different reviews I didnt know what to expect, but overall my experience was nice. The service was very pleasant, the rooms dont have much upgrades, but they are completelly clean. The surroundings were very nice, and you can't even hear the main street, which for me was great.

Was this review helpful? Yes 1
Clearwater, FL
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 6, 2014

Prior to staying at this hotel I read the TripAdvisor.com reviews of this hotel. Having done that, I knew exactly what to expect and therefore I was not upset. To set the standard, you should be aware that the hotel is old. It has had some upgrades but does not have hotel grade fixtures. The rooms still use normal keys... More 

Was this review helpful? Yes 2
San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

My stay at Parador El Buen Cafe was very good the first thing i valued was the importance they gave me i was attended by Angelica the frontdesk she treated me with respect and was very funny , when i passed to the room it was nice and clean it smell fresh i evaluated the beds because i had read... More 

Was this review helpful? Yes 3
Florida City, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

my visit was extraordinary the staff is amazing and super helpful the rooms are extremely clean they are very close to the camuy caves and the observatory my stay was great i saw them doing some updates they where changing beds and matress and painting hope that the next time i will have a better time but the staff is... More 

Was this review helpful? Yes 1
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