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Elephant Springs Hotel & Cabanas

31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
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1 room 1 guest
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Elephant Springs Hotel & Cabanas
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
  • Italian first
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English first
  • All months
    (69)
  • Mar-May only
    (21)
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    (25)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (9)
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

A big thank you to Emma and team for assisting in the last minute booking confirmation at the hotel. It was a last minute spontaneous decision to come through and was thoroughly positively surprised by the facilities, comfortability and friendliness of staff. We had an awesome relaxed stay and appreciate the hospitality received.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you Roxanne for your lovely review on TripAdvisor. We always value our guests' feedback and are truly humbled by your compliments. We'll be sure to pass your feedback on to management, especially to Emma, who was a real star. We're extremely proud of her and thank you for sharing your experience with us. We look forward to welcoming you... More 

Randfontein, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our rooms were nice and neat. All we needed was catered for. The cleaners came to clean every day. There was enough lights for each room. The view from our room was exellent. I enjoyed my stay. thanks

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your lovely feedback. We're delighted that you enjoyed our first Wine Tasting event at Elephant Springs and that you had a pleasant experience. Our next event will be on 5 September with Glenfiddich and we hope to see you again at this upcoming tasting dinner. More 

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a fabulous time. It was so peaceful we really enjoy our stay here. What made it more enjoyable is the service we recieved from the staff and Yvonne ,she drove us to where we wanted to be.Thanks Yvonne

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your moving review. We'll be sure to share this message with Yvonne. We just love the picture you shared. We look forward to welcoming you back again soon. More 

Coleraine, United Kingdom
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first impression on arriving is not good- it involves a trip though a dimly lit corridor past the staff quarters. Apart from the pool area and reception area, the rest of the hotel is quite spartan in its decoration. The staff, however, were very helpful and very friendly. It is apparently being refurbished, which will hopefully raise things to... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your review on Trip Advisor. We are revamping our hotel in stages and are planning on creating a new entrance from our parking lot. The entrance referred to is an alternate option to the main hotel from the parking lot as opposed to entry from the main street. We're happy that you enjoyed your stay with... More 

Pretoria
2 reviews
5 of 5 stars Reviewed 4 weeks ago

A lovely cold winter evening with a special table set by the swimming on request. The beds are made up with pot porrie as well as the bath rooms Thanks to our waiter Maria and Ema from the front desk who made my weekend extra special. Keep smiling until we see you next time.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your lovely review of your stay at Elephant Springs. We're very proud of our team and we're delighted that you approve of the customer service you received. It is very important to always smile and make our guests feel welcome at all times. We'll commend both Emmah and Maria for their great service. We look forward to... More 

Pretoria
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Well I must say this hotel is different in many ways although in need of an upgrade hear and there the staff and service make up for it in more ways than one . Turn down oranges and heart shaped chocolates is some of the treats one can expect . We will be back thanks Ken and the team

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for taking the time to write about your experience. We're elated to read that you enjoyed your stay with us and look forward to welcoming you back soon. We take note of your comments regarding the upgrade, which we are currently busy with. Please visit our social media pages to view our progress on the upgrading of our... More 

Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Kindly accept my thanks and appreciation when I visited your hotel on Saturdays 25th of July 2015. We had lunch there and I was impressed with the outstanding service and quality of you staff and the food. I would like to mention Paul, Frans and Ken Strydom. The hotel industry can be proud to have such people in their team.... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your compliments and for taking the time to review us on Trip Advisor. We look forward to welcoming you back again soon. More 

1 review
5 of 5 stars Reviewed July 23, 2015

Great experience five course menu at its best with tantalizing flavours and aromas going on blended with quality crafted wine an absolute must if you are a local good value for money super friendly professional staff

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of our recent Zonnebloem wine tasting dinner. We're humbled by your compliments and look forward to welcoming you back when we host our next event in September. More 

Pretoria, South Africa
2 reviews
3 of 5 stars Reviewed July 2, 2015

well done ..this was the first time that i attended your wine tasting evening.The food was very good and the wine as well.Thanks to Ken who put in a great effort to be a good host.The ambiance still needs to improve.Maybe you should use a room not close to the public bar. I am awaiting an invitation to your next... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of our first Wine Tasting evening. We're delighted by your feedback and take note of your comments. We look forward to seeing you again at our next event. More 

Centurion, South Africa
1 review
1 of 5 stars Reviewed June 22, 2015

Cabanas was freezing cold, blankets / duvets so thin you can see the shape of the very old matress folding inwards, before you even lie down. Bathrooms not up to standard, you might pick up something!! VERY OLD. Lounge is steel frame with thin cushions. We moved out after 5 minutes!!

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We apologize for your experience. Please get in touch with our guest relations department in order for us to investigate your feedback and the unit you refer to by e-mailing experience@southofafrica.com. More 

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