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Elephant Springs Hotel & Cabanas

31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
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Elephant Springs Hotel & Cabanas
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Elephant Springs Hotel & Cabanas
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59 reviews from our community

Traveler rating
    9
    8
    8
    11
    23
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23
15
Solo
0
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (59)
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    (22)
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    (14)
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    (14)
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    (9)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

Cleanliness was a problem (1) key holder was greasy (2) door handle to the apartment was greasy (3) bathroom counter top was filthy (4) and was greeted by cockroach the next morning on the lounge suite. Apart from their attempt to overshadow the sub-standard finishing in the rooms by decorating the bed with pot-pourri we found the stay just not... More 

Was this review helpful? Yes
Greater Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is not as displayed on the website. Parking area not up to standard. We were escorted by a cleaner to our room through dark, dirty corridors. Hard, unconfortable couches. Bathrooms not up to standard, no accesories eg: soap/toothbrush holders, demp smell, white towels have brown stains. Beds not comfortable. Tv remote not working. Not worth R1500.00 for 6... More 

Was this review helpful? Yes 2
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We took great care in displaying our facilities correctly with the latest images of our property, and also advertising the correct facilities on offer. We are in the process of creating a new entrance to the main building which will offer more light and a more welcoming feel. Our apologies that our establishment did not... More 

Travelers are raving about these Bela Bela hotels

Durban, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

We went to Elephant Springs with a Group on deal this long weekend and what a pleasant romantic stay. On arrival they had written welcome on the bed spread and scattered rose petals all over the duvet. We had dinner outside on the patio of the room facing the pool. In the evening the ladies come through with home-made biscuits... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your beautiful review on your stay at Elephant Springs. We're happy to hear that your visit to us was a pleasant experience. We've put a lot of effort into surprising and delighting our guests and it is a joy to read your feedback. We hope to see you again soon. More 

Pretoria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed a short break close to Pretoria. This served to be a exelent destination. Close to aventura resort with all the comforts needed .Interiour very nice gardens give a good feeling. Staff pleasant and supportive.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We're happy that you chose to stay at Elephant Springs. Our proximity to Gauteng, as well as our great location, is the perfect destination getaway. We look forward to welcoming you back soon. More 

Bela Bela
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

We spent the week-end at Elephant Springs Hotel and WOW what an improvement, the rooms are great and the bedding was crisp and clean, the staff were very friendly and went out of their way to make our stay comfertable, we realy felt welcome, the food was excelent as well. I will definately be back, well done to all and... More 

Was this review helpful? Yes 2
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your lovely review! We're delighted you enjoyed your stay with us and look forward to seeing you back soon. More 

Central SA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Well I am impressed, stayed with you at the "other' hotel now you seem to be applying your magic at Elephant Springs. WOW exciting, thanks for making our stay a very pleasant one. Keep up the good work, will see you again.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your review with us on TripAdvisor. We're thrilled that you had a pleasant stay. We're delighted that the appointment of Mr Ken Strydom at Elephant Springs is already reaping rewards and we look forward to our future with him at the helm of our lovely hotel in Bela Bela. More 

Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Having stayed with the group before I was pleasantly surprised with Elephant Springs Hotel comfortable close to all facilities and a serene courtyard palm trees and great service and excellent food. Pool facing rooms is recommended

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your experience on TripAdvisor with us. We look forward to welcoming you back soon! More 

1 review
5 of 5 stars Reviewed April 10, 2015 via mobile

We stopped over at Elephant Springs Pub and Grill and had a great Bushveld basket and draft beer well priced and sitting on the sun deck watching the traffic go by. A recommended stop over lunch.We will be back

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you dear guests for your lovely review. We are thrilled that you enjoyed your pub lunch on our streetside deck, which is one of our prominent features that all visitors to Bela Bela see when driving into town. We've recently created a brand new menu to suit our restaurant and pub and we're delighted that you enjoyed our new... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

It was a very nice relaxing get away. It's clean and we enjoyed the food very much. Was a delightful few days. Everyone s very friendly and more then I expected. Pool was clean, big nice room and even had dstv. They have a pool table and warm bath resort in down the road even walking distance. The mole is... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your experience at Elephant Springs Hotel with us on TripAdvisor. We're delighted that you had a memorable time. Yes, our location is indeed a great benefit to our guests, as we are within walking distance of all of Bela Bela's fantastic activities and facilities. We look forward to seeing you again soon. More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 22, 2015

I was very disappointed and shocked. I ended up staying not even 20 minutes in my room before Idecided to rather leave. My room had wet stains on the carpet, and it had clearly not being vacuumed. Every towel in the bathroom had brown stains on it, and some of the lamp shades were not working. I was very disappointed... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. Please contact our guest relations department to further assist with your complaint. experience@southofafrica.com More 

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