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Elephant Springs Hotel & Cabanas

31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
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Elephant Springs Hotel & Cabanas
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89 Reviews from our TripAdvisor Community

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Pretoria, South Africa
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was a pleasant weekend. The cabanas are functional and clean however in need of an upgrade. Lounges , Kitchenette and bathrooms. A lovely braai facility and swimming pool close to shops aventura and restaurants. What makes this place special is the attitude of the staff and the supervisors. REALLY top marks to all for making this an extraordinary weekend.

Helpful?
Thank yell0w44
Centurion, South Africa
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The location is great and easy to find, from the outside it looked a bit bland but upon entering I was quite presently surprised. The central oasis is beautiful and a welcome reprise from the African heat. The room was clean, well appointed and quite large for the price. The housekeeping staff where super helpful and efficient. The halls are... More 

Helpful?
Thank erichA4986QX
Bela Bela, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for a weekend and it was nice , very clean and properly maintained with the staff been really helpful and friendly treating us to a dinner on the patio of our pool facing room. Also a special thanks for making our room look romantic.

Helpful?
Thank Angel9909
Pretoria, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice traditional style hotel rooms where all we needed bar was nice. Within walking distance to everything in BELA BELA . Gardens are nice and pool setting is good.Staff where pleasant and helpful .I will spend time again.

Helpful?
Thank doyouwantit
Polokwane, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Having read the reviews on Trip Advisor I must say some people are having a lot of fun and others are more reserved. We had a fun stay with the Elephant Springs Hotel been close to Forever Resorts and a Mall ( Normal prices not Tourist prices ) which make the self catering great. The staff really go the extra... More 

Helpful?
Thank Moya123533
Bela Bela, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited in December with a group of friends from Johannesburg. The service is excellent and staff is always willing to help. Our stay was wonderful and my friends from the big city will be back to visit again. Keep up the good work!

Helpful?
Thank Lona V
Central SA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Awesome !!!!! I have always enjoyed staying at this establishment, good value. Great for business and family, Ken thank you and to your staff thank them please. You tried to make my stay as pleasant as possible.

Helpful?
Thank CentralSARob
Cape Town, South Africa
1 review
1 of 5 stars Reviewed January 4, 2016

6 things; 1. Filthy couches with what seemed like vomit. 2. No door knob in one bedroom. 3. Filthy towels and bedding 4. Bed was uneven missing bed "feet" or bed risers. 5. Filthy passages and stair cases. 6. No fan in one room. We had to ask them to change all the towels and bedding with visible stains which... More 

Helpful?
Thank disapointed2016
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We apologize for your experience. Kindly get in touch with our guest relations department in order for us to investigate your feedback. Please e-mail elephantsprings@southofafrica.com. More 

Travelers are raving about these Bela Bela hotels

Centurion, South Africa
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

Very sad to see how run down things are. Broken curtain rails, no toilet roll holder, cupboards broken, damp smell and even the power tripped. We even woke to other guests having their breakfast on our balcony and leaving their chicken bones on the balcony floor. Disgusting. On the positive side, the linen was clean.

Helpful?
Thank TracyandTheo
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

We appreciate the time you took to write to us about your experience. We apologize for the inconvenience you experienced while staying at our hotel. We invite you to please get in touch with our guest relations department in order for us to investigate this and take further action. Please e-mail elephantsprings@southofafrica.com More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2015

We stayed in Elephant springs hotel and cabanas for one night.The website itself is quite deceptive versus the actual condition of the room. Reception is dirty and unprofessional. Took about 10 minutes to find a pen that worked. The Cabanas and hotel itself isnt very clean. The unit has, torn curtains, different combined tiles in the bathroom, dirty and 'patchy'... More 

Helpful?
1 Thank Ahmed B
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Dear Ahmed, thank you for your review. We thank you for bringing several points to our attention. Our Housekeeping department will be addressed and corrective action taken. Damaged curtains and dirty railings are not acceptable. We apologize for the inconvenience. You are quite correct that our units are only for 6 guests, however we wish to point out to you... More 

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