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Elephant Springs Hotel & Cabanas

31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
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Elephant Springs Hotel & Cabanas
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Elephant Springs Hotel & Cabanas
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66 Reviews from our TripAdvisor Community

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    24
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (22)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (9)
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Pretoria
1 review
5 of 5 stars Reviewed 3 days ago NEW

A lovely cold winter evening with a special table set by the swimming on request. The beds are made up with pot porrie as well as the bath rooms Thanks to our waiter Maria and Ema from the front desk who made my weekend extra special. Keep smiling until we see you next time.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your lovely review of your stay at Elephant Springs. We're very proud of our team and we're delighted that you approve of the customer service you received. It is very important to always smile and make our guests feel welcome at all times. We'll commend both Emmah and Maria for their great service. We look forward to... More 

Pretoria
1 review
5 of 5 stars Reviewed 5 days ago NEW

Well I must say this hotel is different in many ways although in need of an upgrade hear and there the staff and service make up for it in more ways than one . Turn down oranges and heart shaped chocolates is some of the treats one can expect . We will be back thanks Ken and the team

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for taking the time to write about your experience. We're elated to read that you enjoyed your stay with us and look forward to welcoming you back soon. We take note of your comments regarding the upgrade, which we are currently busy with. Please visit our social media pages to view our progress on the upgrading of our... More 

Pretoria, South Africa
5 of 5 stars Reviewed 6 days ago NEW

Kindly accept my thanks and appreciation when I visited your hotel on Saturdays 25th of July 2015. We had lunch there and I was impressed with the outstanding service and quality of you staff and the food. I would like to mention Paul, Frans and Ken Strydom. The hotel industry can be proud to have such people in their team.... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your compliments and for taking the time to review us on Trip Advisor. We look forward to welcoming you back again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

Great experience five course menu at its best with tantalizing flavours and aromas going on blended with quality crafted wine an absolute must if you are a local good value for money super friendly professional staff

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of our recent Zonnebloem wine tasting dinner. We're humbled by your compliments and look forward to welcoming you back when we host our next event in September. More 

Pretoria, South Africa
1 review
3 of 5 stars Reviewed 4 weeks ago

well done ..this was the first time that i attended your wine tasting evening.The food was very good and the wine as well.Thanks to Ken who put in a great effort to be a good host.The ambiance still needs to improve.Maybe you should use a room not close to the public bar. I am awaiting an invitation to your next... More 

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of our first Wine Tasting evening. We're delighted by your feedback and take note of your comments. We look forward to seeing you again at our next event. More 

Centurion, South Africa
1 review
1 of 5 stars Reviewed June 22, 2015

Cabanas was freezing cold, blankets / duvets so thin you can see the shape of the very old matress folding inwards, before you even lie down. Bathrooms not up to standard, you might pick up something!! VERY OLD. Lounge is steel frame with thin cushions. We moved out after 5 minutes!!

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We apologize for your experience. Please get in touch with our guest relations department in order for us to investigate your feedback and the unit you refer to by e-mailing experience@southofafrica.com. More 

Travelers are raving about these Bela Bela hotels

Bela Bela, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

Thank you for a wonderful breakfast and friendly staff! The food was out of this world and so freshly prepared. Especially thanks for the variety of fresh fruits and aromatic filter coffee! The atmosfere is very delightful and also very neat and tidy!

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of your recent experience at Elephant Springs. We always value the importance of our local visitors and thank you for your support and patronage. We look forward to welcoming you back soon. More 

2 reviews
1 of 5 stars Reviewed May 25, 2015

Cleanliness was a problem (1) key holder was greasy (2) door handle to the apartment was greasy (3) bathroom counter top was filthy (4) and was greeted by cockroach the next morning on the lounge suite. Apart from their attempt to overshadow the sub-standard finishing in the rooms by decorating the bed with pot-pourri we found the stay just not... More 

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We take note of your comments and will address this with our housekeeping department. More 

Greater Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 5, 2015

This place is not as displayed on the website. Parking area not up to standard. We were escorted by a cleaner to our room through dark, dirty corridors. Hard, unconfortable couches. Bathrooms not up to standard, no accesories eg: soap/toothbrush holders, demp smell, white towels have brown stains. Beds not comfortable. Tv remote not working. Not worth R1500.00 for 6... More 

Was this review helpful? Yes 4
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We took great care in displaying our facilities correctly with the latest images of our property, and also advertising the correct facilities on offer. We are in the process of creating a new entrance to the main building which will offer more light and a more welcoming feel. Our apologies that our establishment did not... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed May 4, 2015

We went to Elephant Springs with a Group on deal this long weekend and what a pleasant romantic stay. On arrival they had written welcome on the bed spread and scattered rose petals all over the duvet. We had dinner outside on the patio of the room facing the pool. In the evening the ladies come through with home-made biscuits... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your beautiful review on your stay at Elephant Springs. We're happy to hear that your visit to us was a pleasant experience. We've put a lot of effort into surprising and delighting our guests and it is a joy to read your feedback. We hope to see you again soon. More 

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