We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Elephant Springs Hotel & Cabanas

2.0 of 5 31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Elephant Springs Hotel & Cabanas
Professional photos View all
Browse nearby
Elephant Springs Hotel & Cabanas
Write a Review

48 reviews from our community

Traveler rating
    3
    7
    8
    10
    20
See reviews for
19
12
Solo
0
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (12)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (8)
All months
1 review
4 of 5 stars Reviewed 3 weeks ago

We visited Elephant Springs in December with my Brothers and our Sons on a (Boys ll Man ) trip. We occupied two Self Catering Chalets. Very helpful and friendly Staff. Many thanks to you and to The General Manager who also helped us get the appropriate accommodation for the bush life experience we wanted with our boys at one their... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Dear guest, thank you for taking the time to write about your experience at Elephant Springs. We're delighted to hear that you enjoyed our self-catering Cabanas. We have big plans for these units to enhance our guests' experience and look forward to welcoming you back on your next Boys II Man outing to see these new changes. More 

Sandton, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked to stay for 2 nights. The disappointment began after I parked my car and was escorted by the guard to the reception. We went past the dark dingy corridors that was dirty. Finally at the reception at opened on to a busy road. We had booked 2 rooms. The air con in one room did not work, the... More 

Was this review helpful? Yes 3
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Dear guest, our apologies for your unpleasant experience. We thank you for your feedback and invite you to please contact us at experience@southofafrica.com in order to further assist you. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2014

What a surprise? We paid our R600 per person per night not expecting luxury but at least a decent stay where we can wind down after a long day relaxing next to the pool... We were met in the parking lot by noisy taxis and people dancing in the parking lot. We carried our luggage all the way to the... More 

Was this review helpful? Yes 2
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Our apologies for the inconvenience caused because of the load shedding and water shortages during your stay. These were both matters beyond our control resulting in the problem trying to locate your reservation as well as the lack of water at our hotel. We have put new procedures in place to assist during these types of emergencies that will address... More 

Gauteng
Top Contributor
64 reviews 64 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2014

Spacious room with a lounge area.Very nice reading lamp at the bed that can bend to your book. Unusual in hotels to find good light to read by. All the hotel programs and an LED TV. The Staff were very friendly and helpful.Breakfast in the morning was excellent. The hotel is just across the road from Forever Resort Warmbaths and... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your experience on Trip Advisor. We have put a lot of effort into our establishment with our recent upgrades, and we're thrilled to read that you enjoyed your stay with us. Our location is indeed a great benefit. We are also within a short driving distance of the brand new mall opening in town. We're happy... More 

Darmstadt, Germany
Top Contributor
59 reviews 59 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 11, 2014

We wanted to visit the hot springs on our way back to Johannesburg from Marakele. The accommodation at the Aventura Resort at the hot springs was full so we booked at the nearest hotel so we could walk to the hot springs. It was still winter but there was no heating in the room. The plug on the side of... More 

Was this review helpful? Yes 2
South_Of_Africa_HQ, Public Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. Our apologies for your unpleasant experience. Please contact experience@southofafrica.com to further discuss your review. More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed July 29, 2014

I saw a special on Groupon. Had to preorder, so I called the resort to ask when it was going to be valid and gave the gentleman my dates. he did not know, so would get back to me. He later sent an e-mail saying there will be no more specials it was from last year. But quoted me on... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review Lisa Bell. We have reviewed all communication between yourself and the hotel. Our attempts to explain that there is currently no deal for our Cabanas on Groupon has been met with unkind and negative replies. The deal that has been advertised on Groupon is only applicable to our Pool Facing Rooms, Hotel Rooms and Family... More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 29, 2014

I had the displeasure of visiting this terrible establised. My first dissapointment was location, the place is in the middle of town surroundd by taxis and a scarp yard. But that is the least of its problems. It is filthy, I dont think this place could pass a health inspectors check. As we walked in the corridors on the way... More 

Was this review helpful? Yes 3
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you Shirley for your post. We are sorry that you did not enjoy our establishment and that your expectations were not met. Our self-catering units are equipped with the prescribed kitchenware. We will investigate your feedback regarding housekeeping. Our location is incorrectly listed in your review and we feel is also discriminating in tone when referring to the taxis,... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed June 24, 2014

More than what was ever expected. Big ups to the team at Elephant Springs. Due to the great management and willing to work staff we had the most fantastic experience and will definitely recommend this beautiful little piece of paradise to future guests. From first contact with management we were promised that the team would look after us and this... More 

Was this review helpful? Yes
South O, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Dear Chantel What a delightful review. We're thrilled that you enjoyed your stay with us. We have put an immense amount of effort in to our establishment and our customer service. Our recent renovations have been carefully planned so as to not inconvenience our guests, and despite the maintenance of certain areas taking place during your stay, we are happy... More 

Johannesburg, South Africa
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 16, 2014

My family and I stayed over in December and were extremely dissapointed on arrival, which then just got worse the longer we stayed there. It was not at all as what is advertised on the website. The place is filthy, falling apart and in desperate need on renovations (to which the manager admitted). What i can't understand is how they... More 

Was this review helpful? Yes 4
South O, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. Please contact us at experience@southofafrica.co.za for further assistance with your complaint. Our apologies for your experience and the behaviour of the guests that disrupted your weekend away. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 10, 2014

Nightmare stay!! Rooms filthy, furniture broken and/or in serious need of cleaning or replacement. Doors don't lock, fridge wasn't working. Not at all what the website offers. Not at all child friendly. Some inconsiderate bozos took over the entire resort and public area on the second day of our 3 night stay making it extremely unpleasant for everyone else not... More 

Was this review helpful? Yes 3
South O, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Dear guest, thank you for reviewing our property. Our apologies that you did not enjoy your stay at our establishment. We have introduced new house rules. We no longer allow any music being played at our establishment and no music systems are allowed whatsoever. Disruptive behaviour will be dealt with stronger that before. Police assistance will be acquired if guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Elephant Springs Hotel & Cabanas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elephant Springs Hotel & Cabanas

Address: 31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
Location: South Africa > Limpopo Province > Bela Bela
Price Range (Based on Average Rates): $
Hotel Class:2 star — Elephant Springs Hotel & Cabanas 2*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Agoda, Odigeo and Tingo so you can book your Elephant Springs Hotel & Cabanas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Bathroom (3)
Viewed
Pool/beach area (4)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay