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Elephant Springs Hotel & Cabanas

31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
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Elephant Springs Hotel & Cabanas
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (62)
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    (22)
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Pretoria, South Africa
1 review
3 of 5 stars Reviewed 3 days ago NEW

well done ..this was the first time that i attended your wine tasting evening.The food was very good and the wine as well.Thanks to Ken who put in a great effort to be a good host.The ambiance still needs to improve.Maybe you should use a room not close to the public bar. I am awaiting an invitation to your next... More 

Was this review helpful? Yes
Centurion, South Africa
1 review
1 of 5 stars Reviewed 1 week ago

Cabanas was freezing cold, blankets / duvets so thin you can see the shape of the very old matress folding inwards, before you even lie down. Bathrooms not up to standard, you might pick up something!! VERY OLD. Lounge is steel frame with thin cushions. We moved out after 5 minutes!!

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We apologize for your experience. Please get in touch with our guest relations department in order for us to investigate your feedback and the unit you refer to by e-mailing experience@southofafrica.com. More 

Travelers are raving about these Bela Bela hotels

Bela Bela, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you for a wonderful breakfast and friendly staff! The food was out of this world and so freshly prepared. Especially thanks for the variety of fresh fruits and aromatic filter coffee! The atmosfere is very delightful and also very neat and tidy!

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of your recent experience at Elephant Springs. We always value the importance of our local visitors and thank you for your support and patronage. We look forward to welcoming you back soon. More 

2 reviews
1 of 5 stars Reviewed May 25, 2015

Cleanliness was a problem (1) key holder was greasy (2) door handle to the apartment was greasy (3) bathroom counter top was filthy (4) and was greeted by cockroach the next morning on the lounge suite. Apart from their attempt to overshadow the sub-standard finishing in the rooms by decorating the bed with pot-pourri we found the stay just not... More 

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We take note of your comments and will address this with our housekeeping department. More 

Greater Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 5, 2015

This place is not as displayed on the website. Parking area not up to standard. We were escorted by a cleaner to our room through dark, dirty corridors. Hard, unconfortable couches. Bathrooms not up to standard, no accesories eg: soap/toothbrush holders, demp smell, white towels have brown stains. Beds not comfortable. Tv remote not working. Not worth R1500.00 for 6... More 

Was this review helpful? Yes 3
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We took great care in displaying our facilities correctly with the latest images of our property, and also advertising the correct facilities on offer. We are in the process of creating a new entrance to the main building which will offer more light and a more welcoming feel. Our apologies that our establishment did not... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed May 4, 2015

We went to Elephant Springs with a Group on deal this long weekend and what a pleasant romantic stay. On arrival they had written welcome on the bed spread and scattered rose petals all over the duvet. We had dinner outside on the patio of the room facing the pool. In the evening the ladies come through with home-made biscuits... More 

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your beautiful review on your stay at Elephant Springs. We're happy to hear that your visit to us was a pleasant experience. We've put a lot of effort into surprising and delighting our guests and it is a joy to read your feedback. We hope to see you again soon. More 

Pretoria
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

Needed a short break close to Pretoria. This served to be a exelent destination. Close to aventura resort with all the comforts needed .Interiour very nice gardens give a good feeling. Staff pleasant and supportive.

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South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review. We're happy that you chose to stay at Elephant Springs. Our proximity to Gauteng, as well as our great location, is the perfect destination getaway. We look forward to welcoming you back soon. More 

Bela Bela
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

We spent the week-end at Elephant Springs Hotel and WOW what an improvement, the rooms are great and the bedding was crisp and clean, the staff were very friendly and went out of their way to make our stay comfertable, we realy felt welcome, the food was excelent as well. I will definately be back, well done to all and... More 

Was this review helpful? Yes 2
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your lovely review! We're delighted you enjoyed your stay with us and look forward to seeing you back soon. More 

Central SA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Well I am impressed, stayed with you at the "other' hotel now you seem to be applying your magic at Elephant Springs. WOW exciting, thanks for making our stay a very pleasant one. Keep up the good work, will see you again.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your review with us on TripAdvisor. We're thrilled that you had a pleasant stay. We're delighted that the appointment of Mr Ken Strydom at Elephant Springs is already reaping rewards and we look forward to our future with him at the helm of our lovely hotel in Bela Bela. More 

Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Having stayed with the group before I was pleasantly surprised with Elephant Springs Hotel comfortable close to all facilities and a serene courtyard palm trees and great service and excellent food. Pool facing rooms is recommended

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your experience on TripAdvisor with us. We look forward to welcoming you back soon! More 

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