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Ibis Milano Malpensa Aeroporto

3.0 of 5
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Via al Campo 100, 21010 Cardano al Campo, Italy
Ibis Milano Malpensa Aeroporto
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4 of 5 stars reviewed 6 days ago
Bita S Amsterdam, The Netherlands
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Top Contributor
52 reviews 52 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel itself is comparably new, clean and quiet. I enjoyed everything there except the location because it is pretty far away from Malpensa airport. Although it is called ibis airport and there are shuttles available in the airport ( terminal 1) to pick up the guests, the location is about 10-15 minutes from airport by car.

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Bakersfield, California
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is not visually welcoming--it is a big cement rectangle but the inside lobby, restaurant and hallways are modern and attractive. There is a nice bar area and a restaurant area where we had a wonderful dinner. The big drawback is the rooms. They are quite Spartan--no closet, just a boxed wooden shelf area with a portion long enough... More 

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israel
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my second time at the first time impressed, this time I was disappointed Free parking is in a public area Parking is expensive at 6 euros per night which is not listed on the homepage of the hotel Breakfast is disappointing I have good memories from the IBIS before, this time ruined the effect

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Spring Hill
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I try to be positive, but this place really tried me. The air conditioner can't turn on until April 15th!! Its freaking hot!!!! The food is rough at best. The staff was not that bad. The company that owns this joke should fire their ceo!! The poor staff doesn't have what they need to succeed. Don't stay here and eventually... More 

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Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely More 

cyprus
Top Contributor
60 reviews 60 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 13, 2015

Read all the negative reviews and wonder what people expect when they pay 50-60 euro per night. The hotel offers so much more than that. Extremely clean, helpful staff, big room, modern, you get more than your moneys worth, and so conviniently close to the airport. Real value for money and because of that i think the hotel deserves 4-5... More 

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Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely, More 

East Setauket, New York
Top Contributor
89 reviews 89 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 7, 2015

Hotel was clean. Front desk was pleasant. But very unhappy to awake to no hot water in the bathroom--not even unheated water. Nothing at all when you turned on the hot tap. The breakfast items were all consumed by the people on the bus tour--not even any siverware or cups. The staff finally refilled most of the item. B,ut should... More 

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Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely More 

Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed at this hotel for 1 night before departing to Milano airport. You can't beat the price and the hotel was very modern and clean. The hot water was not working on the morning of our departure, but the hotel was very accommodating and arranged for us to use a shower across the street in another hotel. We were... More 

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Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I renew my apologies regarding the problem with the temperature of the water I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely, More 

Akron, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 4, 2015

Stayed one night as part of a Gate 1 package. Hotel is clean and modern. Service is very stripped down, but check-in/out was efficient, and they were kind enough to make a few photocopies when asked. There is a small bar and restaurant. The food is not good. Frozen items which are reheated. Highly recommend eating elsewhere. There was one... More 

Was this review helpful? Yes
Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely More 

Claremont, New Hampshire
Top Contributor
53 reviews 53 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 27, 2015

This hotel was part of our Gate 1 self drive package and I was a bit sceptic all that this was an. American style budget motel, but was pleasantly surprised. The room was small, but cute, decorated nicely, and had a nice roomy modern bathroom. The room was very fresh and clean. The staff were very welcoming and friendly from... More 

Was this review helpful? Yes 1
Ettore_Cavallino, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely, More 

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