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Novotel Milano Malpensa Airport

4.0 of 5
Via Al Campo, 99, 21010 Cardano al Campo, Italy
Hotel amenities
Novotel Milano Malpensa Airport
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510 reviews from our community

Traveler rating
    151
    243
    88
    21
    7
See reviews for
Families
147
 
Couples
140
 
Solo
61
 
Business
116
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 4, 2013

Great location for catching the flight out the next day. When we arrived, it took 90 minutes to get picked up at the airport, from the "every 30 minute" shuttle. Mattress was the worst we had on our entire Italy vacation. That's saying something. Room was stuffy and warm. Window only opens from the top, not too much help. Absolutely... More

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malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 6, 2013

Dear Guest, thank you for sharing your opinion. I apologize for the discomfort of the bed, Novotel is currently working to implement a newer and more technological solution for the whole bedding structure. I am also sorry that you had to wait so long to be picked up at the airport, normally the shuttle service is on time with the... More

Milan, Italy
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2013

This hotel got a nice terace and a swimming pool, open during the summertime. The breakfast is okay, but not fantastic. Complementary airport shuttle runs every 30min to Terminal 1 and Terminal 2 as well!

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malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

Dear Guest, thank you for the time spent for your post, we give great value to our Guest's comments. I am glad to see that you appreciated our swimming pool terrace and our free shuttle bus from/to the airport. I hope to welcome you soon again. Best regards, Barbara Aiello Novotel Milano Malpensa Aeroporto More

Milan, Italy
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

Location Close to Milan Malpensa Airport (Hotel offers a free shuttle), ca. 40 km to Milan city centre, 8 km to Gallarate, 30 mins drive to Lago Maggiore. In the vicinity there are only very small towns. Close to the hotel there is just one restaurant - the Pizzeria Nel buco del mulo is 500 metres away. Rooms Rooms are... More

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malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

Dear Guest, thank you very much for your very detailed comment, I guess you are an expert traveller and I am glad to see that you gave us the highest rating and that your overall considerations of our structure and services are very positive. I will share your post with the whole Staff. Best regards, Guest Relation Manager Novotel Milano... More

Aachen, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2013

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Review collected in partnership with Accorhotels.com

malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

More

Prague, Czech Republic
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2013

Stayed for one night to catch morning flight. Modern, clean and comfortable room. Friendly staff. Novotel share the shuttle bus with the nearby Ibis hotel so it must be pre-booked if you don't want to be left. Wifi does not work due to technical issue.

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malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

Dear Guest, thank you for the time spent in giving us you opinion. I am happy to see that you enjoyed your stay and you liked the comfort of the room and the courtesy of the Staff. I apologize for the inconvenient with the WiFi. I assure we are giving this issue maximum priority and soon we will be able... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 8, 2013

The service was quite excellent, room were good, wifi service was excellent and the shuttle service to the airport was excellent. This helped me to reach all my destinations on time. Breakfast was also excellent. Bar was also excellent with good range of drinks to choose from. Overall a good hotel for business travellers.

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malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

Dear Guest, thank you you for such a positive review. I am glad to see that your stay met your expectations. I will share you opinion with the whole Staff. I hope to welcome you soon again. Best regards, Guest Relation Manager Novotel Milano Malpensa Aeroporto More

speyside
Senior Contributor
49 reviews 49 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 2, 2013

We took and executive room...which is supposed to provide robes and slippers...etc..they dont have any. The bathrooms are great but the room is cramped. Internet forget it. We stayed at the beginning and end of our holiday and problems both times. We were dreading our return stay !! We ate in the restaurant on arrival....and very expensive and not good.... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review
February 7, 2013

Dear Guest, I am really sorry that your stay in our hotel was not as pleasant as you expected. I can assure making Guests feel like home in the best possible comfort is always one of our top priorities. I remain at your complete disposal should you want to contact us and help us investigate what happened during your stay.... More

Pune
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2013

Good hotel with very good service, rooms and decent (basic) restaurant. The breakfast spread is good and the hotel also has a basic gym. Airport shuttle is very convenient and efficient. All-in-all a good business hotel if you dont want to travel very far from the airport and have business nearby. Not very great for families as there is virtually... More

Was this review helpful? Yes
malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

Dear Guest, thank you for sharing your opinion and for your high rating. I am happy to see that your overall evaluation of the stay is very positive. I hope to welcome you soon again in our hotel. Best regards, Guest Relation Manager Novotel Milano Malpensa Aeroporto More

Sydney, Australia
1 review
3 of 5 stars Reviewed January 23, 2013

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Review collected in partnership with Accorhotels.com

malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa Airport, responded to this review
March 4, 2013

More

The Woodlands, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2013

The hotel was perfectly fine, however, when traveling internationally good reliable wireless internet access is CRUCIAL, but apparently this isn't a shared feeling with the staff. I was there for two days and each morning the internet was down for several hours at a time. The staff didn't treat this as an important issue. Therefore if you need good reliable... More

Was this review helpful? Yes 1
malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review
January 30, 2013

Dear Guest, thank you for your post and for your positive comment on our structure. I really apologize if you were not able to use our free wi-fi internet service but we recently had some problems due to technical issues not depending from us. I guarantee we are currently reducing this kind of discomforts at a minimun level and are... More

Ibis Milano Malpensa Aeroporto
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Hotel Summarization (Beta)

What travelers say

  • Very good(14)
  • Shuttle buses(11)
  • Free shuttle(6)
  • Sofa bed(3)
  • Next morning(3)
  • Breakfast buffet(3)
  • Early morning flight(3)

Additional Information about Novotel Milano Malpensa Airport

Address: Via Al Campo, 99, 21010 Cardano al Campo, Italy
Region: Italy > Lombardy > Province of Varese > Cardano al Campo
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Cardano al Campo
#4 Family Hotels in Cardano al Campo
#4 Business Hotels in Cardano al Campo
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Milan Malpensa Airport is a modern 4 star hotel with 208 rooms, just a few minutes from Terminals 1 and 2 of Milano Malpensa Airport, 35 km from the Exhibition Centre and 40 km from the centre of Milan. Free scheduled shuttle bus to and fromthe airport. Ideal for business trips, with a Convention Centre offering 6 meeting rooms (240 guests), business corner and WiFi. It features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hrs), bar, gym, garden, outdoor pool and garage. ... more   less 
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Also Known As:
Novotel Milan Malpensa Airport Hotel
Novotel Milan Malpensa Airport Hotel Cardano Al Campo
Cardano Al Campo Novotel
Novotel Cardano Al Campo
Novotel Milano Malpensa Airport Italy/Cardano Al Campo

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Novotel Milano Malpensa Airport
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