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Novotel Milano Malpensa Airport

4.0 of 5
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Via Al Campo, 99, 21010 Cardano al Campo, Italy
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1 room 1 guest
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Novotel Milano Malpensa Airport
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812 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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United Kingdom
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed today NEW

10mins from the airport. Clean and bright hotel. Efficient reception. Nice rooms. Breakfast a bit bland, but perfectly fine. There is a very efficient shuttle bus to the airport. I was only there 8hrs and so didn't use the pool etc, but no complaints.

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Volos, Greece
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A classic choice if you are travelling through Malpensa airport. The hotel is located about a 5 minute drive from the airport, the shuttle is very usefull and on time. The hotel is nice and clean and you could not expect anything else from Novotel.

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Hoofddorp, The Netherlands
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A hotel with all the faciliies you need when staying over with family on our way to Tuscany. A pool, contemporay bar with great snacks and restaurant with a menu suitable for all. Nice family room and safe parking!

Review collected in partnership with Accorhotels.com

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Jeffrey van Baar, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Nicosia, Cyprus
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed for one night in order to catch the flight the next morning. hotel is gorgeous with really spacious lobby and nice seating area. central bar with good selection of drinks. there is free parking and offers breakfast from 4 in the morning.

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Shrewsbury
2 reviews
1 of 5 stars Reviewed July 20, 2015

I have stayed here on multiple occasions previously without issue but on my most recent stay it was a shambles. I arrived after a long day at work and flight only to be told that they had no record of my reservation despite it showing in my online account. After waiting 30 minutes and being pushed to the back of... More 

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2015

This hotel is very poor as the number of staff employed is too low to cope with the workload. This could be a great hotel if staffed properly. The property is quite eye pleasing although the rooms are a little tired. The location is very good for access to Malpensa or businesses in the area. The overall problem with the... More 

Was this review helpful? Yes
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2015

Airport shuttle for free! Bar! Clean and comfortable with friendly staff! Fantastic pool! Reliable wifi! Computers in lobby! My favorite place to stay when I am leaving or arriving at Malpensa and need to spend the night because of late or early flights! Airport shuttle operates frequently! Restaurant is delicious as well as breakfast!

Was this review helpful? Yes 1
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We thank you to take the time to write a review about Novotel Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

Split, Croatia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 5, 2015

Best hotel near airport, very close to T2. There is great outdoor pool, working until 9pm. Wifi was free and good. Rooms are very comfortable, great bathroom. Very good sleeping quality. Only bad thing is that they charge 2 EUR pro person for 5 minute ride to airport, even for small kids, so for family it is more expensive than... More 

Was this review helpful? Yes
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

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