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Novotel Milano Malpensa Airport

Hotel website
Via Al Campo, 99, 21010 Cardano al Campo, Italy
Novotel Milano Malpensa Airport
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 5 days ago
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743 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
53 reviews 53 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

OK for airport hotel. I suspect this is one of the most expensive ones around Malpensa, so if one takes that into account there are some shortfalls. No sleepers in the room and none delivered after asking at the reception. I had room service and breakfast, in both cases the food was mediocre. The scrambled eggs was one of the... More 

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Tychy
Top Contributor
94 reviews 94 reviews
45 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have chosen this hotel due to the fact I was landing in the late evening on Malpensa airport and I must say the location in convenient.However as only I arrived I found it pretty annoying that there is limited parking place for the guests and I had a problem to find any parking spot. The room is nice and... More 

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Chandigarh
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We started our summer vacation in Milan and this Novotel was wonderfully close located to the Milan Airport. It has convenient shuttles to and from the airport and can work wonderfully as a transit hotel for Milan Airport. Just be sure to make shuttle reservations well in advance. They tend to be filled out pretty quick. We had to take... More 

Was this review helpful? Yes 2
malpensa07, Direttore generale at Novotel Milano Malpensa Airport, responded to this review

Dear Customer, Thank you for taking the time to your review. I am very glad that our service was up to your expectations. I hope I can get back our guest! Best Regards Ettore Cavallino More 

Madrid, Spain
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I landed at Malpensa at 11:10 PM I called them to tell that I need a pick up from terminal 2, they told me to wait till 11:45, fair enough, I thought at 11:50 the shuttle was not there yet had to call them, the guy at reception (very kind, btw, I have to admit it) told me that he... More 

Was this review helpful? Yes 1
malpensa07, Direttore generale at Novotel Milano Malpensa Airport, responded to this review

Dear Customer, Thank you for taking the time to your review. I'm sorry you waited our shuttle. Our service is on request but always on time. I hope to have you again our guest to be able to change your idea for this service. Best Regards, Ettore Cavallino More 

Coolum Beach, Australia
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 7, 2015

The convenience of being 15min to terminal 1. We dropped off our rental car the night before and caught the shuttle to the Novotel. Be aware that you have to walk to the outside of door 10 of Arrivals to catch the shuttle. No longer free - charge €2 per person. Times are not reliable and we had to wait... More 

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, thank you for taking the time to your review. I am sorry that you had to wait for our shuttle to the airport. As you know, and also indicated on various Internet sites, is on request and every 30 minutes. The pick-up point is the only point where the various hotels shuttle bus can stop. For what concerns... More 

Bursa, Türkiye
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2015

It was a very good experience for me to stay at Novotel Milano Malpensa Airport. Indeed a very practical with a distance close to Malpensa Airport but the most attraction is the room and, the restaurant. Anything was well thought at the room and need nothing more. Especially well designed for travelers...restaurant serves good meal and, wine also. Waiters are... More 

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malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ettore Cavallino More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 15, 2015 via mobile

We stayed here for one night before flying the long haul back to Australia. We came from Florence so swapped trains in Milan to make it to the accommodation. Once we arrives we realized that the hotel was a little out from the airport vicinity so we had to get a cab. The cab driver refused to put his meter... More 

Was this review helpful? Yes 1
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Best Regards, Ettore Cavallino More 

Bursa, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 10, 2015

If you have a flight in the following day, this hotel is very good option for staying. Breakfast is very good. Smoking room option is available. Restaurant is nice but expensive. I suggest to go to Gallerate for the dinner. (Only 5 minutes by car) In Gallerate, you can find traditional very good Italian restaurants

Was this review helpful? Yes 2
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ettore Cavallino NOVOTEL MILANO MALPENSA AEROPORTO More 

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015

Good clean and well located. NO frills, this is a good pit stop if you need to enjoy all day in Milan and catch a very early flight out of malpensa in the morning. Don't expect much and you will be ok.

Was this review helpful? Yes
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Ettore Cavallino More 

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