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All 6 Labrador accommodations

Sandcastles on the Broadwater

4.0 of 5 Condominium   |   392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
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A recent review
5 of 5 stars reviewed yesterday
dDean0 Canberra, Australia
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68 people have reviewed this hotel

Traveler rating
    29
    24
    5
    5
    5
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44
7
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0
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Canberra, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Our family, mum, dad and 2 young adult daughters enjoyed 5 fabulous nights in July. Our 2 bedroom, 2 bathroom apartment was spacious, comfortable and clean. The staff were friendly and extremely helpful. We enjoyed use of the pool and BBQs. We booked direct with Sandcastles and got a great price. I would certainly rebook next time we are in... More

Was this review helpful? Yes
Tamworth, Australia
Top Contributor
101 reviews 101 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Book a apartment with 2 bedroom, the building is kinda worn out due to its age, but the interior is in good living condition and clean. 2 toilets to save all the fighting over the toilets. Kitchen is well equipped. Balcony which overlooks the swimming pool. BBQ facilities are clean. Carpark is secured and parking lot are big for a... More

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear XavierShoot Thank you for leaving us your kind feedback on Trip Advisor following your stay at "Sandcastles on the Broadwater". I am pleased that you enjoyed your stay, the location of the resort situated within the Broadwater Precinct and the wonderful array of restaurants within walking distance or a short car ride to Harbour Town for all your shopping... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We have been to the Gold Coast many times and have stayed in various parts of the Gold Coast. We stayed at the Sandcastles on the Broadwater in July 2014 and it was the best apartment we have stayed in, ever! The 3 bedroom apartment was clean and the beds were the best I had ever slept on in a... More

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Liz F Thank you for posting your kind review. I am truly pleased to read that you loved your recent stay with us, I will pass your comments on to the wonderful staff . My apologies you were not made aware of the free wifi around the pool area, I will speak to the staff about making guests aware... More

Slacks Creeks
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a three night stay in a one bedroom apartment on the second floor. As my wife is unwell and I have a mild disability, we were unsure about Sandcastles being walk-up accommodation, but we had no problems. Hand rails and places to stop and rest on the landings if needed - perhaps a chair would be a nice... More

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Peter S Thank you for posting your kind review. It is truly pleasing to read that you found all aspects of your stay with us both comfortable and enjoyable. Your comments regarding the friendly and efficient service you received as well as the high standard of cleaning in your apartment has been passed on to our staff with thanks.... More

2 reviews
5 of 5 stars Reviewed July 19, 2014

Just checked out of Sandcastles.. it's been a fantastic weekend in a three bedroom apartment with family! GREAT view, GREAT staff and a very tidy well thought out apartment.. Thank you Sandcastles we will be back!

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Good morning Janet M Thank you for sharing your feedback with us and Trip Advisor. All our spacious apartments at Sandcastles on the Broadwater are self-contained and well equipped with kitchen and laundry amenities that provide our guests with everything they need to have a comfortable and enjoyable stay. We are also lucky enough to be situated across from the... More

Perth Australia
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 13, 2014

Loved our stay at the sancastles, we needed to be close to Super sports centre at runaway bay and it was a good choice, we even walked from there one morning. Watched the marathon from our balcony. We had a 3 bedroom with a rooftop spa. The roof area was a treat, I could have stayed there all day on... More

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Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Good afternoon Meljup It always brings us great joy when we receive such wonderful reviews! it truly is very rewarding to our team and motivates us even further to deliver better results. Thank you for sharing your feedback with us and the Trip Advisor community. All of our self-contained apartments are designed purely for the comfort of our guests and... More

Toowoomba, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 5, 2014

We stayed here for a week in June. Good points: outstanding service, nothing was too much trouble for staff. Location was good also, close enough to everything on the coast, but also far enough away. Not so good points: no free wifi. Road noise. Apartments need a refresh.

Was this review helpful? Yes 1
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Good afternoon Ian D, Thanks for taking the time to leave feedback. I do apologise that you were not notified of our free wifi around the pool and bbq area. We pride ourselves on maintaining a fresh and clean resort and are currently under going room upgrades. We do hope you choose Sandcastles on the Broadwater when staying on the... More

Coffs Harbour, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

This was the first time we had stayed at Sandcastles - and we'll be back! The staff went beyond their position to ensure our son had a memorable birthday by surpriseing him with a cake in our apartment. It was a very thoughtful gesture and greatly appeciated. The rooms were clean, location was fantastic with water views and was excellent... More

Was this review helpful? Yes 1
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Hi Sandi P, Sandcastles are so pleased your son enjoyed his special birthday with us. We pride ourselves on making our guests as comfortable as possible. Next time you are on the Gold Coast you may want to use your return 10% discount. You may even have time to go and feed the pelicans at the Broadwater. Regards Tracy -... More

Port Stephens
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

We have stayed at Sandcastles 3 times now in as many years.Firstly,it's nice to see a business that re-invests its money into renovating and refurbishing to keep up with the times and to make it a beautiful place to stay.The staff have always been friendly and have met our requests on every stay,the rooms are very clean including the amenities.The... More

Was this review helpful? Yes 2
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Giancarlo05, I was delighted to read your comments about the high level of service you experienced and the friendliness of our staff. We pride ourselves upon these features here at Sandcastles on the Broadwater. There are so many local activities for the children and of course our wonderful pool. The restaurants are also a nice stroll along the Broadwater... More

Penguin, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

What an absolutely awsome place to stay . The staff were great they went over and above what was needed which was great . Such a cheery nice place to stay with super clean well appointed accommodation and facilities . Sandcastles is by far the best family accommodation we have ever stayed at and so close to all theme parks... More

Was this review helpful? Yes 1
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Nigel C, Thank you for taking the time to offer us your feedback following your stay with us. I know you spent many hours looking at all the accommodation options the Gold Coast has to offer and it was is a pleasure to know that you had a wonderful experience at Sandcastles. All our three bedroom spa apartments have... More

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Additional Information about Sandcastles on the Broadwater

Address: 392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Labrador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandcastles on the Broadwater 4*
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Also Known As:
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Class
Number of rooms
50

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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