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All 6 Labrador accommodations

Sandcastles on the Broadwater

4.0 of 5 Condominium   |   392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
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80%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Sandi P Coffs Harbour, Australia
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61 people have reviewed this hotel

Traveler rating
    25
    22
    4
    5
    5
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39
7
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Coffs Harbour, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was the first time we had stayed at Sandcastles - and we'll be back! The staff went beyond their position to ensure our son had a memorable birthday by surpriseing him with a cake in our apartment. It was a very thoughtful gesture and greatly appeciated. The rooms were clean, location was fantastic with water views and was excellent... More

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Port Stephens
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 11, 2014

We have stayed at Sandcastles 3 times now in as many years.Firstly,it's nice to see a business that re-invests its money into renovating and refurbishing to keep up with the times and to make it a beautiful place to stay.The staff have always been friendly and have met our requests on every stay,the rooms are very clean including the amenities.The... More

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Penguin, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

What an absolutely awsome place to stay . The staff were great they went over and above what was needed which was great . Such a cheery nice place to stay with super clean well appointed accommodation and facilities . Sandcastles is by far the best family accommodation we have ever stayed at and so close to all theme parks... More

Was this review helpful? Yes 1
Brisbane
1 review
5 of 5 stars Reviewed October 22, 2013

After a very emotional rollercoaster of a week for my partner and I, It was great to be welcomed with laughter and a smile by our hosts. At no point was anything to much of a problem or a hassle. The accomodation is of a high standard and the settings around the hotel are very tropical and well maintained. For... More

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Lilydale, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

This was a great apartment for us a we enjoyed a week in Queensland 'doing' the Parks. The kids were in the pool at 7am every morning and again after we returned from our daily activities. The apartment was clean but needs to have some maintenance done on the showers. The kitchen was well equipped, would have liked to have... More

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Toowoomba, Australia
1 review
1 of 5 stars Reviewed October 6, 2013

The worst thing you can find in your bed and spa is what appears to be pubic hair. That's what we discovered in the main bed on the pillows and sheets - which begs the question, when were the sheets changed, and the spa was full of curly litle hairs, plus some long ones, so it was definitely NOT cleaned.... More

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Brisbane
Top Contributor
66 reviews 66 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 3, 2013

Stayed in a 3 bedroom apartment for 3 nights during the school holidays. The unit was very spacious with main bedroom, e suite and walk in robe upstairs. Also a deck off the main bedroom with a corner spa. Downstairs a large living area, dining area, full kitchen, 2 bedrooms ( fans only) and a bathroom and toilet. Another large... More

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Helensvale, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

We had to come back to the Gold Coast for a conference. We decided it was a great opportunity to bring the family down and catch up with old friends while I was at the conference. This worked out really well, we enjoyed the spa on our personal balcony with views of the Broadwater. While it wasn't central, it was... More

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 17, 2013

My friends & I were all very shocked when we realized that there is no lift in this resort. We had to carry all our huge luggage up from Basement carpark to 3rd floor. The room was overall ok. We travelled in Aug hence the room was quite cold even though we closed all the windows and did not ON... More

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Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Iwss, Firstly thank you for your review, it is always with great concern when we receive a disappointing comment. We at Sandcastles on the Broadwater strive to surpass our A.A.A rating of 4 star and find it personally disappointing when a guest has a disappointing stay. We endeavour to keep our accommodation and service affordable and attractive to all... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013 via mobile

The apartment was clean and spacious. BBQ facility and pool were excellent and the security made us feel very comfortable. Will defiantly be back again and have already recommended to a few friends! Only bad thing was a few visible signs that previous occupants didn't do the right thing :(

Was this review helpful? Yes 1

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Additional Information about Sandcastles on the Broadwater

Also Known As:
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Hotel
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Address: 392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Labrador
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 6 Specialty lodging in Labrador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandcastles on the Broadwater 4*
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