We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandcastles on the Broadwater

Certificate of Excellence
392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
Hotel amenities
Sandcastles on the Broadwater
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Jenstewart Mt. Martha. Vic
Write a Review

94 reviews from our community

Traveler rating
    36
    35
    10
    8
    5
See reviews for
56
10
Solo
0
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (23)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (29)
All months
Mt. Martha. Vic
Top Contributor
124 reviews 124 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This resort is in a handy location to shopping, surfers Paradise and theme parks being mid way between Sea World and Movieworld/wet and wild. Not far from Harbour Town and close to restaurants, marina etc. Our apartment was well planned but does need a repaint and new pillows. Bed quality was ok and living areas were air conditioned. Request rooms... More 

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in a 3 bedroom apartment last Christmas. Pros: Great layout - main bedroom upstairs with walk-in wardrobe and ensuite, ideal for longer stays. Huge balcony overlooking the pool area and the Broadwater with a Jacuzzi - a welcome retreat from the children. 2 separate bedrooms downstairs with main bathrooms. Very spacious apartment with kitchen, lounge and dining area. Washing... More 

Was this review helpful? Yes
Conjola
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We absolutely loved it here. We have a 2 and 4 yr old. Pool is awesome. Apartments great size, clean and big outdoor area. We had a ground level. Managers were so lovely and very helpful. Would highly recommend.

Was this review helpful? Yes 2
Lismore, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Large apartment and furniture a bit dated (could do with upgrade) Would be good if they have a lift going up to third where the tree bedrooms apartment are (family size) a lot of gear to take up. Close beach, parks, eateries and shopping. Friendly and easy going staff and management

Was this review helpful? Yes
Sanctuary Point, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

sandcastles on broadwater is central to theme parks,15 minutes away.The room on this trip faced parker street and was not as private on the balcony spa as the pool view rooms.Underground secure parking is great.Would stay here again but in a pool view room.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed April 1, 2015

Noisy, construction workers next door start at 630am!! Low quality bedding. Nice pool, spa, location,tropical gardens. Good playground across the highway! The highway is very noisy. Only serviced every 7 days. No free wifi in room. No foxtel.

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear andersdavo Thank you for choosing to stay with us, we are sorry that you were not completely satisfied with your stay. All our apartments do have foxtel, we offer sports channels, movies. There should have been a compendium in the room showing you how to access our pay tv channels. Wifi is not free in the rooms but we... More 

Brisbane, Queensland, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

First time we have stayed here, and would definitely come back again, our room was right beside the pool on the first floor with our balcony looking out to the beach. Our first day we relaxed by the pool and then hired the bikes they had available and biked all the way to Sea World, which was the route recommended... More 

Was this review helpful? Yes 1
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Celeste E, Thank you for taking the time to provide us with your comments on your recent stay here at Sandcastles on the Broadwater. I am delighted to know that you enjoyed every aspect of your stay, from the beautiful setting, to the pool and BBQ area. Hiring of our bikes is a great way of seeing what the... More 

Greater Wellington, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 18, 2015

we stayed at sandcastles on brtoadwater for 7 weeks 2 years ago it was clean tidy great staff great location nice and close to the beach attractions and shopping really enjoyed our stay was abit noisy at time but it was the christmas hoilday and there were alot of people but would stay again

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear 709charliebrown Thank you for staying with us at Sandcastles on the Broadwater and sharing your review. We are delighted to hear that you enjoyed your stay, the cleanliness of our resort and the magnificent Broadwater views. Christmas is certainly our busiest time of the year at Sandcastles so it can get a little noisy after everyone heads back to... More 

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 18, 2015

This is the second time we have stayed at the Sandcastles resort and we would definitely stay there again. We had the three bedroom apartment which consisted of 2 floors, 3 bedrooms, 2 bathrooms, kitchen and 2 balconies (one being so big you could host a party there). Our room overlooked the pool and the beach and it was close... More 

Was this review helpful? Yes 1
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear mattandben Thank you for staying with us and for taking the time to share your detailed review. We are happy to learn that you loved your stay and your treats on arrival.The views are certainly magnificent from the three bedroom spa balcony and yes the balconies are certainly spacious. Our staff are very appreciative of your praises, and they... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

This was the second time we stayed here, and found the staff to be very warm, friendly and helpful. In particular we found the acting Manager to be "awesome" in her manner and going out of her way to help us out. The room and facilities were of the great standard that we remembered from our previous stay. Well done... More 

Was this review helpful? Yes
Tracy H, Manager at Sandcastles on the Broadwater, responded to this review

Dear Dagobah69 Thank you for staying with us as a repeat guest and for sharing your review. We are absolutely delighted to hear that you had a wonderful stay and that you enjoyed our clean spacious rooms and our wonderful facilities. Susy (acting manager) is truly honored by your kind words and thrilled to know she made your stay special... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (12)
Viewed
View from room (4)
Viewed
Dining (3)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities