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Santa Fe Apartments

7-9 Roberts Street, Labrador, Queensland 4215, Australia
Hotel amenities
Santa Fe Apartments
Best prices for: 1 room 1 guest
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A recent review
3 of 5 stars reviewed 4 weeks ago
Groovymum1 Newcastle, New South Wales, Australia
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17 reviews from our community

Traveler rating
    10
    2
    2
    2
    1
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12
Couples
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (17)
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  • Jun-Aug only
    (6)
  • Sep-Nov only
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Newcastle, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked a last minute gold coast getaway. I normally stay in holiday parks which were all booked out, so I picked this holiday apartment as it was very reasonably priced ($130 a night for a 2 bedroom apartment) and had vacancies. We stayed in unit #10. This had two bedrooms, one with a queen bed and one with two... More 

Was this review helpful? Yes 1
Sydney
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2015

We went there for Easter holiday with friends. We were 3 couples and we had a 3 bedroom unit. Our unit was not one of the best ones I am sure as 2 of our bedrooms had a window to a busy street and it was pretty noisy at night. 2 of the bedrooms had 2 separate single beds next... More 

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Tom P, Manager at Santa Fe Apartments, responded to this review

I m sincerely sorry if your accommodation was not up the standard that is expected to be. I am surprised to here that you have had problems with pest control as the unit was treated by a professional pest control company 0n 13/1/15. I have had a good look in the apartment and have not been able to find any... More 

1 review
1 of 5 stars Reviewed January 13, 2015

We stayed in Santa Fe apartments, a group of 6 on a 3 room apartment. Carpets dirty, and stains everywhere, kitchen dirty with a terrible smell coming from the dish washing machine full of mold and green spots at the drain filter. Air conditioners condensing so much water, leaking and mold due to the lack of cleaning (filters). The worst... More 

Was this review helpful? Yes
Tom P, Manager at Santa Fe Apartments, responded to this review

I don't believe this review to be a genuine, I have had no bookings by a Robert S during January and don't believe this review is truthful and is motivated by something other than an accurate review. As everyone can see this review is completely out of character with the rest of our reviews More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 13, 2014

I stayed in Santa Fe with my husband and cousins. It was the 6 of us, so we got the penthouse. As we got into the room, I was simply wowed by the space of the place. It was so spacious. It was a 2 floored apartment. There were 2 rooms on the first floor, with a kitchen and a... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 16, 2014

Our groups of 6 stayed at Santa Fe apartment from 5-11 October 2014. Our initial impressions upon entering the apartment was simply 'wow'! Apartment was huge! 2 floors with 3 bedrooms. Very cosy and homely feel. The distance between Surfers and the apartment was roughly about 5-7km. Attempted to walk but was too far. Manager Tom was super helpful. We... More 

Was this review helpful? Yes 4
Sydney
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

We stayed over the xmas/new year period and found our apartment to be perfect for our stay. Great size. We were very grateful for the air con and swimming pool. The BBQ area is fantastic. Everything was clean and tidy. We will definately be back again. The chap running the place was really friendly and helpful with local knowledge

Was this review helpful? Yes 3
Invercargill, New Zealand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

Our stay at Santa Fe was fantastic, the apartment was a great size for our family of 3, very clean and spacious, very close to the shops and beach. The service and Facilities were Excellent, we really enjoyed our stay and would definitely use them again. We highly recommend Santa Fe Apartments

Was this review helpful? Yes 3
Timaru, New Zealand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

Our family stayed at Santa Fe recently and we were very pleased with our two bedroom unit. Our apartment was very spacious and clean, with comfortable beds and modern furnishings. The location was close to the beach and handy to restaurants and shops. Great value for money. The manager was really helpful and our family thoroughly enjoyed our stay. I... More 

Was this review helpful? Yes 3
Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014

The man in charge, Tom, upgraded our room from a 2 bedroom apartment to a 3 bedroom apartment for free. I assume this only happened because we went on low season. The apartment was very spacious and clean. Everything was perfect except for the wifi which wasn't too fast. I have to say Tom has great service. I messaged him... More 

Was this review helpful? Yes 3
Bunbury, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 9, 2014

Looked at a couple of reviews on another site after I had booked a 2 bedroom apartment at the Santa Fe apartments, they were not very good so was a bit worried. Well the worry was for nothing, I found the apartment for what they represent very clean tidy and good value, the location is good, not right in the... More 

Was this review helpful? Yes 4
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