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Ramada Hotel Hope Harbour

Hotel website
John Lund Drive, Hope Island, Queensland 4212, Australia (Formerly Chancellor Resort Hope Harbour)
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Best prices for: 1 room 1 guest
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Ramada Hotel Hope Harbour
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Ramada Hotel Hope Harbour
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15 reviews from our community

Traveler rating
    5
    2
    4
    2
    2
See reviews for
2
8
1
2
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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    (8)
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2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

My Fiancé and myself live about 600 kilometres up north from Hope Island. We hadn't gone on a holiday for over 2 years and after searching around we decided that This place would be perfect for a 3 day getaway. Boy were we wrong. Upon arrival customer service was so rude! When I was checking in I was asked to... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Arrived at 1pm, checked in and then we went to the bar. It was packed as the Sanctuary Cove boat show was on nearby and a lot of the exhibitors were staying there. There was only one staff member serving who was run off his feet. It took 15 minutes to be served so instead of getting a glass of... More 

Was this review helpful? Yes 1

Travelers are raving about these Hope Island hotels

1 review
2 of 5 stars Reviewed 1 week ago

Disapointed that the hotel was not what we thought it would be. Being a Ramada we had hoped it would be up to scratch. Rooms where modern and comfortable. 24 hour check in, Though Staff was unhelpful, seemed like a burden that we where arriving late. No room service so if your hungry dont think your going to be able... More 

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Olessia P, Reservations Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Mon M, Thanks for taking the time to provide some constructive feedback regarding your recent stay here with us at Ramada Hotel Hope Harbour. I was disappointed that your check in experience did not live up to your expectations and I have shared your feedback with our management team and staff here at the property. We are also currently... More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay at the Ramada Hope Harbour. Very friendly staff that made the stay very pleasant and comfortable. Location is a little out of the way, but this was nice for a quiet stay on this trip. Would book again and recommend.

Was this review helpful? Yes 2
Olessia P, Reservations Manager at Ramada Hotel Hope Harbour, responded to this review

Dear adamc Thanks for providing some great feedback regarding your recent pleasant stay here with us at Ramada Hotel Hope Harbour. The property is slightly out of the way but this provides our guests a tranquil getaway although we are only a short drive from some of the Gold Coasts best attractions. We look forward to welcoming you back some... More 

Wallerawang, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 6, 2015 via mobile

Our first impression wasn't great. There is still no signage and without GPS I don't think we would have ver found the place. At checkin we waited for the receptionist to handle a phone enquiry while a guy in a green shirt sat at the front desk, ignoring us while he texted on his phone like a 14 yr old... More 

Was this review helpful? Yes 2
Olessia P, Reservations Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Ally_S1010 Once again thank you for taking the time to provide your costructive feedback regarding your recent stay here with us at Ramada Hope Harbour. As you would be aware I have responded to you on your personal email address. I look forward to welcoming you back some time soon. Kind Regards More 

Brisbane
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

Our two night stay at the Ramada hope island was full of bliss, peace and quiet. The two reception staff we had brief interactions with were very helpful, well presented and made check in and out pain free. The hotel has recently undergone renovations. It is now leaning closer to 4.5 stars. The lobby is very open, well lit and... More 

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Olessia P, Resrevations Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Brissy Bear, Thanks for the great review and also some very constructive feedback. Looking forward to welcoming you back sooner rather than later. Regards More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

Nice room clean and some what modern with good size and space good bathroom with good shower . The Check in had no one to help with luggage there was hardly any staff to help or get anything and on arrival the lobby was clean and printed well but smelled of fried fish .Not an experience I am looking to... More 

Was this review helpful? Yes 1
Olessia P, Reservations Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Honesty67, Thank you for taking the time to review our property and provide some excellent feedback. I am dissapointed to see that some areas of the hotel did not meet your expecations but was very pleased to find that you found the room nice, clean and modern after our recent refurbishment. Kind Regards More 

Maroochydore, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2015

Nice clean room, nice pool, not a lot around it but it is only a few mins drive to shops restaurants etc, we stayed here as we were going to theme parks so it was perfect for us, price was reasonable, staff are friendly too, would stay there again and recommend to others :)

Was this review helpful? Yes 1
Paradise Point, Australia
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 24, 2015 via mobile

Lovely out of the way location. Friendly reception. Rooms generally comfortable but can be a little noisy with those ajoining. No real written material in rooms or on net to explain what is available where and when. Shows great potential

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 16, 2015

We booked this hotel at the last minute for a night away. The hotel is extremely difficult to locate. No map on web site, no sign posts anywhere. We tried to ring reception to get details of where to find the hotel, however on 2 attempts the phone calls just rang out. We accidently stumbled onto the hotel after driving... More 

Was this review helpful? Yes 1
Olessia P, Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Gillian & Tony, Thanks for taking the time to provide some very constructive feedback regarding your visit here over the weekend to our recently refurbished property Ramada Hotel Hope Harbour. I share your frustrations regarding signage to and around the property and would like to let you know that this is currently one of our highest priorities in getting... More 

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