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All 4 Hope Island hotels

InterContinental Sanctuary Cove Resort

4.5 of 5 Resort   |   Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
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Ranked #1 of 4 Hotels in Hope Island
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
breezy82aus Brisbane, Australia
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560 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed today NEW via mobile

We spent a weekend at the resort for my sisters wedding and it was a great venue. The rooms were spacious and clean, with a comfy bed, good bathroom and nice view. The pools were nice, although the lagoon didn't look very nice, it was quite dirty. The buffet breakfast had a good selection and all the food was great... More 

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Maidenhead, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

we booked a cluib suite which was excellent The suite was 2 rooms overlooking the golf course and water and was very quite. Breakfast and afternoon tea and pre dinner drinks were taken in the club room. This room looked small but was fine with excellent staff . Hot food like omelettes were ordered and brought from the breakfast area... More 

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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed overnight (attending a workshop) and I'd say the resort is pretty nice but not brilliant, as I'd expect. Overall, the grounds are pretty nice and forested in feel. The pools looked very nice and tempting, however it was raining during my stay. Rooms were nice overlooking a lake, but the greenery out the back could do with a... More 

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Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for four nights and was disappointed. On check in I was told that I was lucky to get an ambassador upgrade. Given that at every intercontinental in the world the an ambassador gets an upgrade not a great start. I was given my key no map or instruction or help to my room or my bags! On arrival to... More 

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Sanctuary Cove provides the best of the Gold Coast without the hustle and bustle. Our room was reasonably priced with 2 double beds for myself, my daughter and 7 yo granddaughter overlooking the golf course. The magpies flew up to the balcony in the mornings and the Hare hopped down the road each morning followed by kangaroos later in the... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On arrival, we were upgraded to a Queenslander Suite, a lovely clean and spacious suite, comfortable bed, loads of wardrobe space and overlooking the lagoon. Staff here know how to look after the guests. We wanted for nothing, with attentive and courteous staff on hand whenever we needed. Breakfast buffet was great value, including freshly squeezed juices and cappucinos included... More 

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ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Kryspie I am so glad that your stay with us was obviously what you wanted a 'restful experience'. Thank you for taking the time to review the resort and I thank you for all the wonderful comments about our staff and resort facilities. I look forward to welcoming you back to the resort in the near future. Warm Regards... More 

Brisbane
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I needed a quick getaway over the Australia day long weekend and decided to spend 2 nights here, thinking it would be peaceful and romantic. Over the weekend there were 3 weddings so there were many large groups and sooooo many children which took a lot of the romance out of it, especially around the lagoon pool... More 

Was this review helpful? Yes 1
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Boogywoman Thank you so much for your indepth review of your recent stay with us. Firstly I do apologise that we did not meet your expectations when it came to a 'peaceful and romantic escape'. We do have a number of elements to our resort and yes during school and summer holidays it is very family focused, however outside... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

5th visit for us this time. Staff always make us feel special. Beds offer a great nights sleep.Rooms are clean and spacious although a little dated now. Food is amazing and very well priced. Thanks Mak at the Australia Day BBQ! See you again soon.

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Allblacks123 Thanks for your continued support of the resort, we love seeing all of our return guests. Thrilled that you enjoyed your stay with us again and so glad you enjoyed the Australian hospitality on Australia Day! Thank you for your review and we look forward to welcoming you back for a 6th time. Warm Regards Erin More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was our second time here, the first time was 2 years ago and you can certainly see the improvements which have been made across the resort. Some people have commented that the resort was tired but I wonder if they stayed in a block which hasn't been refurbished yet as that is totally the opposite to our experience. We... More 

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ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear jetsetteraussie Thank you for choosing to stay and enjoy your holiday with us again 2 years on. We have made a number of improvements across the resort and I am thrilled that you have noticed and been able to experience these on your return visit. I will be sure to pass your comments onto the management team regarding our... More 

Brisbane, Australia
Top Contributor
103 reviews 103 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for three nights with my family for Christmas 2014. All in all I enjoyed the experience and will stay again however there were a couple of disappointments and I expect more from an Intercontinental Hotel. Pros: Beds were comfortable Good size room Staff very friendly and professional Cons: Room decor was a little tired Some obvious layers of... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear ll72 So glad that you and your family joined us over the festive period, and thank you for your kind comments regarding our resort and your stay over this time. Thank you also for bringing to our attention the smaller details in which the resort can improve, please find that we take these comments very seriously as it is... More 

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Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Phone Number:
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia

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