We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Sanctuary Cove Resort

Certificate of Excellence
4.5 of 5
Hotel website
Hotel deals
Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Special Offer
Save 10-30%
InterContinental Sanctuary Cove Resort
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 3 Hotels in Hope Island
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Pete B
Add Photo Write a Review

688 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    296
    246
    98
    32
    16
See reviews for
178
232
17
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (688)
  • Mar-May only
    (187)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (164)
  • Dec-Feb only
    (195)
All months
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Not my choice of venue as this was a conference trip. Beautiful Queenslander Colonial style hotel. Outstanding service & attention to detail from the check in to check out. My room was beautifully appointed near the main facilities. The fountains made for a soothing backdrop. I love the way the pool has been turned into a beach making it more... More 

Was this review helpful? Yes
Buff Point NSW Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful resort - lovely and peaceful- quite and relaxing Wildlife and nature surrounds the beautiful waterways and luxurious environment Seafood buffet was sensational... Staff friendly and welcoming and nothing was too much trouble Felt like heaven

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our 4th stay at this great hotel and it still impresses us. Warm hospitality from professional staff really enhances the garden paradise! Exceptional restaurants for breakfast lunch and dinner! The Fireplace is a must, we had the tasting menu to share and it was magnificent. Although some of the buildings outside could do with a bit of TLC the inside... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Leanne1967 WOW 4th time back, I think this neally makes you a regular! So thrilled to hear that you had another enjoyable stay with us! Thank you for the review and until next time... Warm Regards Erin More 

Brisbane, Australia
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the second time this year, and this time, we upgraded to the Club Intercontinental. Absolutely worth it, had a fantastic time. The Club room is well worth it: we checked in just in time for afternoon tea, and expecting some cookies and cupcakes, we were instead served an wonderful high tea with champagne. The canape and... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Vixster66 It's so wonderful that you had enjoyed our property for your to come back for a weekend away! I am glad that you enjoyed your upgrade to the Club Lounge - it is so worth it and makes for the most enjoyable stay. Thank you for your review and I am so looking forward to welcoming you back... More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived at this hotel with my two children, tired after a difficult and long day. The staff were amazing. A particular thank you to Doug (an absolute star) who made us all welcome and drove us to our room in one of the hotel's buggies. The room was beautiful - solid wood floors, immaculately clean, bath with separate shower.... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear LynnfromOz What a wonderful review! Thank you! I really appreciate the comments in regards to Doug and will be sure to pass this on. I am so glad that you had an enjoyable stay with us and I look forward to welcoming you back! Warm Regards Erin More 

Sydney, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location with many excellent restaurants next to hotel. The golf courses were in excellent condition, clubhouse food also excellent. Very good transfer services to and from courses. Very friendly excellent staff. Seemed a cheek to have to pay $5 for ice and no ice trays in fridge to make own ice in suite. Disappointed with lack of views from... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear MoReardon Thank you for your review! I would like to apologise for not meeting your expectations when it came to the view from your room and also the culinary option that you had chosen in The Verandah Bar. I have noted these comments and they will be passed onto management as discussion points. Glad that you enjoyed the golf... More 

Christchurch, New Zealand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a family of 4 - 2 adults and 2 teenage boys aged 14 & 16. We booked two rooms for a 3 night stay. The hotel was lovely and the staff were friendly, we did have to ask to get our floors re - cleaned as they were very gritty with dust and had bits of rubbish still... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear bronwyn s Thank you for your review and I am glad that overall your stay was a great one! I do apologise that the expectations of your room had fallen short however I am pleased to hear that this was rectified quickly for you. Thank you once again and I look forward to welcoming you and your family back... More 

Brisbane, Australia
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight for a work event. The room I was allocated to had 2 very comfortable beds, but relatively thin pillows. It was clean and well-maintained. The grounds are well-kept and indeed gave the rainforest feeling. The food was excellent, both in terms of choices and quality for breakfast and lunch as well as the alternate drop dinner menu.... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear JIG80 Thank you for your review and so glad that you had an opportunity to enjoy the resort even though you were here on business. Thanks you for your comments on our food & beverage offerings and everyone deserves excellent coffee! I do hope you have an opportunity to visit the resort again on a more relaxed stay! Warm... More 

Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our second time here and I can definitely tell you that it's worth travelling here, especially if you're travelling from the Gold Coast or Brisbane airport. The concierge is gracious enough to organise travel from both airports and our driver was on time for arrival and departure. They outdoor facilities are perfect: outdoor lagoon, regular size swimming pool... More 

Was this review helpful? Yes
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear moyers55 WOW what a review! Thank you for your loyalty and welcome back to the resort for the 2nd time! Thank you so much for your wonderful in-depths review about the resort. You really did experience everything we had to offer and more - sounds like a fabulous week. I have noted your comments for management regarding the accommodation... More 

Brisbane
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the grounds of the resort were very nice, the overall experience could have been better. Our room was spacious and clean, but smelled like stale cigarettes and buzzed loudly for the entire night (assumed it was the heating?). The meals we ordered (via room service) were unsatisfactory; my sister's gnocchi appeared to be from a can and my fish... More 

Was this review helpful? Yes 3
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Yodes_M Firstly I would like to apologise that your stay did not meet your expectations in regards to the accommodation room and the in-room dining experience. I have passed this feedback onto the relevant and key management for review however please advise if you would like our General Manager to contact so that we can find a little more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

347 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (247)
Viewed
Hotel & grounds (88)
Viewed
Room/suite (33)
Viewed
View from room (12)
Viewed
Dining (13)
Viewed
Pool/beach area (40)
Viewed
Bathroom (20)
Viewed
Business center/function rooms (3)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (100)
Viewed
Room/suite (21)
Viewed
Bathroom (2)
Viewed
Dining (19)
Viewed
Pool/beach area (9)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Other (35)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hope Island
10.7 mi away
QT Gold Coast
QT Gold Coast
#3 of 32 in Surfers Paradise
4.5 of 5 stars 1,706 reviews
11.2 mi away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 32 in Surfers Paradise
4.5 of 5 stars 630 reviews
13.2 mi away
Meriton Serviced Apartments - Broadbeach
Show Prices
Show Prices
Show Prices
11.1 mi away
Hilton Surfers Paradise Hotel & Residences
Hilton Surfers Paradise Hotel & ...
#9 of 32 in Surfers Paradise
4.0 of 5 stars 2,009 reviews
8.9 mi away
Palazzo Versace
Palazzo Versace
#5 of 7 in Main Beach
4.0 of 5 stars 1,206 reviews
13.1 mi away
Peppers Broadbeach
Peppers Broadbeach
#2 of 20 in Broadbeach
4.5 of 5 stars 1,302 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay