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All 4 Hope Island hotels

InterContinental Sanctuary Cove Resort

4.5 of 5 Resort   |   Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
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Ranked #1 of 4 Hotels in Hope Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Sally T
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485 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a fabulous family holiday here. We had a room with club access; good sized, clean room with nice view over the pools & river. Club access was great with breakfast included each day, high tea was delicious and evening drinks and canapés. The pools are terrific, heated and we loved the lagoon pool. We had one dinner at... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Sally T, Thank you for taking the time to review our beautiful resort. I am delighted that you enjoyed your stay and got to experience Club InterContinental for breakfast, High Tea and evening drinks service. The theme parks are just around the corner and always make for fun filled days! We look forward to you returning to the resort... More

Melbourne, Australia
Top Contributor
128 reviews 128 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel resort since Sunday for two nights. We were pleased that the receptionist allowed all three of us to check-in early (about 10.30 am) as our flights landed quite early at Brisbane airport. It was a 45 minutes driving from there. The hotel room was spacious, clean and had a good view of the lagoon outside... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Paul_NG_Mel and_HKG, Thank you for your review and I am glad that you enjoyed our service and amazing breakfast buffet. We look forward to you and your family returning to the resort in the future. Kind regards, Jayme More

1 review
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed at this property for 1 night last week for his birthday. The service encountered was one of the best ever experienced. The check in was so smooth and Gary from concierge is an absolute star. From his great recommendations to him surprising us with a bottle of wine in our room, made our entire stay... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear ramneek k, Thank you for choosing InterContinental Sanctuary Cove Resort to celebrate with you partner for his birthday. Our resort is a beautiful place to relax and enjoy time together. Thank you for your kind words about Gary and the team and I will pass these on to him. Please do come back and visit us soon! Jayme More

Hervey Bay, Australia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for my 18th birthday from the 13th - 15th of July. We had booked a Queenslander Suite and although the room wasn't ready when we arrived to check in we didn't mind one bit because we got to sit in the executive lounge with unlimited free tea, coffee and snacks and the staff were very efficient and... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Cassandra G, Thanks so much for sharing your 18th birthday celebrations with us! We are glad to hear that the team made your stay fabulous. The Fireplace and Club InterContinental are both really special places and it is wonderful that you got to enjoy both of them during your stay. We look forward to welcoming you back to the... More

Brisbane, Australia
Top Contributor
95 reviews 95 reviews
51 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here two nights with a friend for some rest and relaxation. We stayed in a twin room overlooking the pool, Great House and Marina. My favourite thing about the resort is the customer service. Every person we met and spoke with was genuine, caring, friendly and welcoming. We felt so relaxed and comfortable as we were treated so... More

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Canberra, Australian Capital Territory, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights in one of the Homestead Suites. Room was looking a bit dated - needing new paint and furnishings, but the rooms adjacent to ours were in the process of being freshly painted while we were there. Breakfast buffet was very nice, although service was sometimes a little patchy (we had a few forgotten coffee orders). We travelled... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Clare_1717, Thank you for taking the time to review our resort. I am glad that you had a lovely stay with your family and spent some time relaxing around the beautiful beach lagoon pool. I will pass on your kind words to Jo and the team! We look forward to welcoming you back with your family in the future.... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed there for a friends wedding and it was perfect! The location, scenery from the chapel and reception were all amazing. It was a great choice by the newlyweds. The food at the reception was good, except the entre of salmon came with mushrooms that had been soaked in so much vinegar they made me cough when I ate... More

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JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Gemma L, Thank you for your review. I am glad that you had a lovely time here at the resort and enjoyed your friend's wedding. The resort is certainly the perfect place to celebrate a wedding! We hope you can visit us again some time in the future. Jayme Director of Sales & Marketing More

adelaide australia
Top Contributor
62 reviews 62 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for a conference and trade show. I would sincerely like to thank the staff on duty on the Saturday, they were wonderful. Did everything we required with no fuss. They were absolutely amazing. When I checked in I had a problem with the front desk. My friend who had a similar booking but not... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended to this hotel for a friend's wedding. Awesome location for wedding and R&R. It is pricey but to put into the context of service and being away from the city and have a R&R is definitely a good choice.

Was this review helpful? Yes 1
New South Wales, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A quick weekend get away from the busyness in life. As we walk into the foyer we felt the peacefulness and was greeted by friendly reception. The resort room is big and overlooks the lagoon pool, it is worth paying the extra for the view. Credit to all the staff, extremely efficient and friendly. A grand looking hotel but is... More

Was this review helpful? Yes
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Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Phone Number:
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia

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