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All 4 Hope Island hotels

InterContinental Sanctuary Cove Resort

4.5 of 5 Resort   |   Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
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78%
Ranked #1 of 4 hotels in Hope Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Joseph B Brisbane, Australia
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461 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Another very nice 4 day visit to the Intercontinental Sanctuary Cove. A great place to relax, with beautiful gardens and very friendly and helpful staff, especially Josh when you arrive, and Danielle and Georgia in the club. Our room had been refurbished, with new tiles and fittings in the bathroom, and some of the old and dated furniture replaced. Still... More

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Adelaide, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked this resort as a Priority Privilege member so was able to get a 2 nts for price of 1. We booked a Club room for access to Club lounge. The grounds are beautiful, very quiet and feels so removed from the theme parks & craziness of Surfer's. Loved being only 10 - 15 min drive to the theme... More

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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A group of us came to the Sanctuary Cove resort to play golf. The resort was perfect for our needs with a number of great courses near by. We were well looked after - the staff were excellent. (I had a bad foot and Johanna (one of the staff members) went out of her way to ensure I could get... More

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Tampa, Florida
Top Contributor
62 reviews 62 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here this week for a conference. This place is old school that's updated enough to be current. Love the golf courses and the grounds. It's a bit far from the airport but once here you appreciate the privacy and the benefit of bring tucked away. Kangaroos everywhere which is cool for an American on his first visit to Australia. Nice... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently we took a mini break for my birthday at this great location. We are not lovers of the hyp that is the Gold Coast and just wanted a quiet getaway with a view of the water and with some great restaurants and shopping nearby. From the time we arrived the stress of a busy working life seemed to melt... More

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Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We returned to have a weekend break at Sanctuary and were pleased to see everything was as wonderful as the first time we stayed if not better. There was a lovely letter to welcome us back with some delicious treats. The staff are lovely, the rooms are so comfortable and relaxing, the lights in the trees and the atmosphere around... More

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have just spent 2 days here and am sorry to be leaving so soon. A little hick up on arrival but it was addressed quickly and professionally, The staff are attentive, professional and have a great sense of fun. The food is delicious and well presented, relaxing by the pool is heaven. If you don't want to walk into... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for one night and the accommodation and surroundings just beautiful, peaceful and well appointed. The room was large with very comfortable king bed. Room was extremely clean and well appointed with a lovely view across the Sanctuary cove marina.

Was this review helpful? Yes 1
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Bruce Pam C, Thanks so much for your time in posting a review following your recent stay with us, we do value your feedback. We were pleased to read that you found your room and our gardens and surroundings to be relaxing and peaceful and hope that we may have the pleasure of welcoming you back in the not... More

1 review
4 of 5 stars Reviewed 1 week ago

Had a great 4 night visit recently at Intercontinental Sanctuary Cove with my fiancé. Check-in was efficient & friendly. Room was exactly what we'd requested which is always a plus! Although dated, the room (King Bed Lagoon View) was big enough for the two of us, as was the bathroom & balcony. Very disappointed to see dust & grime in... More

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Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Donny68, Thanks so much for choosing to stay with us recently and then taking the time to post a review, we appreciate the feedback. Please accept my sincerest apologies that your guestroom cleanliness did not meet expectation. I am very sorry that we have let you down and have shared your comments with my Executive Housekeeper so that she... More

Surfers Paradise, Australia
Top Contributor
54 reviews 54 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 1 week ago

Ive eaten at Intercontinental Hotels all over the world, always with pleasant experiences, except for here at the Cove. Breakfast buffet was $78 for two people and the food was awful. Pineapple juice tasted like it came from a can. Sausages smelled like dog food. Items that became depleted were not replaced on the buffet. What happened to all you... More

Was this review helpful? Yes 3
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Carlton's Mom, Thank you for taking the time to post a review following your recent experience with us. We were very surprised and disappointed to read your review and have sent you a private message to try to connect with you to obtain some more detail around your experience. We do hope that you contact us. We are very... More

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Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Phone Number:
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 
Number of rooms
247

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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