We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Hope Island hotels

InterContinental Sanctuary Cove Resort

4.5 of 5 Resort   |   Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Members Exclusive:25% Off
InterContinental Sanctuary Cove Resort
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added InterContinental Sanctuary Cove Resort to your Saves list
Ranked #1 of 4 Hotels in Hope Island
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Feff35 Hertfordshire
Write a Review

504 reviews from our community

Traveler rating
    215
    181
    76
    24
    8
See reviews for
133
166
15
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (108)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (125)
All months
Hertfordshire
Top Contributor
198 reviews 198 reviews
28 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were shown and accepted a room on the second floor. I am disabled and should have insisted on a ground floor room. (Come to think of it, the hotel should have seen this too as I limped in on my stick). The room was okay but difficult to find as there are quite a few little buildings similar to... More

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Old buildings needing refurbishment! For a 5 star resort, you expect all facilities to be on hand... No coffee machines in the suites... Housekeeping try there best but I think lack of management is a big issue as the lines are not changed daily. And when changed they are not ironed as expected in such places.... Towels were old and... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear JLPSCOSTA, Thank you for taking the time to review the resort on your recent trip to Sanctuary Cove. During the time of your stay we have strict menu instructions from the organiser of the group to provide buffet style options only in our main hotel restaurant only, with other outlets closed on request from the organisers. I do hope... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed in resort for 4 nights for our wedding. The resort is located at the prestige Hope Island surrounded by golf course on the South West, marina village (where shops, cafes and restaurants are) in the east and waterway on the North. We couldnt ask for better for the special occasion. The layout of the resort was well-designed;... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Maggie XW, Thank you for your great review and I will definitely share with the team. We are delighted that you choose to get married at our beautiful resort. It is lovely to hear that you had a wonderful day. Please do come back to visit again soon! Congratulations! Jayme More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had the pleasure of staying over noght at the Intercontinental at Sanctuary Cove. Overall the visit was quite goord . Staff were friendly Rooms were clean and well presented Beds were comfortable We had breakfast and while expensive at $29.00 ea, the food was good. The resort pools and facilities are top class and very well presented. The only... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear David B, Thank you for your lovely review. I will share your comments to our team members and their friendly attitude. I am also glad to hear you enjoyed some relaxation time at our stunning beach lagoon pool. Please come back and visit us again soon. Kind regards Jayme More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me start with the accomodation. The resort itself is very beautiful with extensive and well manicured gardens, lovely communal buildings, and amazing pools. The large lagoon pool is really quite impressive and the sand was impressively clean. The resort is showing its age a little bit, particularly on the outside of the buildings comprising the rooms. The old... More

Was this review helpful? Yes 2
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear SimonSydney2, Thank you for taking the time to write a review on your stay. We always endeavour to offer late check out to our loyal Ambassador guests wherever possible. On rare occasions we can not accommodate this due to being fully booked on the night of departure. I hope you enjoyed your stay with us. With kind regards, Jayme More

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All though we were there for a lads weekend playing golf, we found the Resort and did not get much time in our rooms, we found everything we needed with very courteous, friendly and friendly staff. Rooms were great and had all amenities in good order. I also had a view that was welcoming to wake up to. Lunch was... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Eddie Topps, Thank you for taking the time to review your stay. It is great to hear that you had a great golfing trip. Please come back and play our amazing golf courses again soon! With kind regards, Jayme More

Coolangatta, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently we celebrated our daughter's wedding at Intercontinental Sanctuary Cove Resort. It was the perfect venue with the ceremony in the beautiful chapel overlooking the water, photos taken around the area, Reception in one of the spacious function rooms and all our friends and family staying at the Resort. With the Sanctuary Cove village close by it was great to... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear Sue Mike B, Thank you for your great review. We are delighted that your daughter choose our beautiful resort for her wedding and am so glad to hear you all had a wonderful time! I will pass this feedback on to the team. I do hope you can make it back to the resort sometime soon. With kind regards,... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights with a 5 year old. Resort was quiet. It had old world charm. Rooms are oldish but fit with the setting of the resort. Surprisingly the rooms were a good size with nice balconies. Had great pool options with plenty of sunbeds in the shade. There is quaint village within easy walking distance for nice meal... More

Was this review helpful? Yes
JaymeDOSM, Director of Sales at InterContinental Sanctuary Cove Resort, responded to this review

Dear marie l, Thank you for your review and I am glad that you had a nice stay with your family. I am glad that you had a fun time with your child and enjoyed the resort. Many thanks for your feedback as we strive to continually improve our resort. Please come back and visit again soon. Many thanks, Jayme More

Adelaide, Australia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Hotel in a great location on the water. We are Club Members which entitled us to free High Tea each afternoon, free breakfast each morning, 2 hours of free canapés & drinks each night, 50% of our meals, and two nights accommodation for the price of 1, free wifi, well worth been a member. Plenty of lounges to laze... More

Was this review helpful? Yes
Sydney
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Australia’s Gold Coast is a place of wonderful contrast and diversity. One could easily fall in love with the pristine beaches, natural attractions and for the young at heart, home to the largest theme park. I arrived at “The Great house”, a stunning building that is home to the resorts reception, restaurant and bar. From my room I could look... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental Sanctuary Cove Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Phone Number:
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Priceline, Expedia, Despegar.com, Hotels.com, Odigeo, Agoda, TripOnline SA and Tingo so you can book your InterContinental Sanctuary Cove Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia

231 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (189)
Viewed
Hotel & grounds (41)
Viewed
Room/suite (22)
Viewed
Pool/beach area (30)
Viewed
Bathroom (14)
Viewed
Dining (8)
Viewed
View from room (3)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (8)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (2)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay