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All 4 Hope Island hotels

InterContinental Sanctuary Cove Resort

4.5 of 5 Resort   |   Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
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InterContinental Sanctuary Cove Resort
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77%
Ranked #1 of 4 hotels in Hope Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Dave B
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437 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I stay here regularly and the staff are exceptional. They go to what ever lengths necessary to accomodate your needs. If you are considering membership of the IHG Ambassador program these guys will make it worth the joining fee. We havr never been denied an upgrade no matter how busy the hotel is. The Fireplace resturant does... More

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Auckland, New Zealand
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Great location for golf courses and theme parks. Resort is beautiful but feels on the eve of being dated. Rooms are certainly dated and need to be refreshed/upgraded. Very comfortable and tidy nonetheless. Breakfast buffet was one of the best I've had but the lunch/dinner menu was just ok. Would stay again and bring the kids.

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Berkshire UK
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Using this hotel as a base we stayed five times recently cumulatively nearly two weeks. Rooms occupied were 115, 116 x 2 118 x 2 these were all Club rooms & in comparison to other Intercontinental Hotel experiences left something to be desired, tired & lived in would best describe them. Don’t be put off all Club rooms were clean... More

Was this review helpful? Yes 2
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear VanguardAction, Thanks so much for taking the time to post this detailed review following your extensive stays with us last month, we do appreciate the feedback! Thank you for acknowledging my team, they are fantastic and they really appreciate being recognised in this type of forum. I hope that you have made it safely home and we hope to... More

Dunedin, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A nice place to stay, the wildlife around the place is great, The heated pool and attached spa at 7am was a welcome bonus after a big night down at the marina. The staff were all very accommodating and the hotel bar itself was very good and full of people. the rooms were private and well maintained.

Was this review helpful? Yes 1
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Mark T, Thanks for choosing to stay with us recently and then taking the time to share your comments. So pleased to read that you had a fantastic stay and had the opportunity to enjoy both our facilities and the Marine Village. We hope to have the chance to welcome you back. Best wishes, Monique More

Senior Contributor
28 reviews 28 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, rooms good. Bar staff could have been more friendly. Shopping at the village was great, get a discount card from the main desk (which we found out on the last day). Service at breakfast a little slow and hot food in morning was cold.

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Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Heine1, Thank you for choosing to stay with us recently. I do apologise that not all aspects of your stay were perfect and I have shared your feedback with my department leaders. We hope to have the pleasure of welcoming you back next time you are visiting the Gold Coast. Warmest regards, Monique More

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at Sanctuary Cove for 4 nights. Our experience couldn't have been better. The staff couldn't do enough for us and were very friendly and helpful. We were upgraded to a better room without asking. We had an issue with our bar fridge which was sorted out quickly and efficiently. Our room was in a quiet... More

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Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Pieter d, What a delight to read your review! We are so thrilled that your experience with us was perfect and hope that we have the pleasure of welcoming you both back next time you are visiting the Gold Coast. Thanks for taking the time to post your thoughts. Warmest regards, Monique More

Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed with our son at Sanctuary Cove. Even though it was winter we could swim because of the heated pool. The lagoon beach was fabulous for sunbathing and apart from the hotel there were stacks of bars and eateries at the nearby marina which had a very happening vibe. We had a suite which was nice and roomy and... More

Was this review helpful? Yes 1
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Suzy2000, Thanks so much for choosing to stay with us recently and for your time in posting this detailed review, we do appreciate your feedback and I have shared your thoughts with my team. It sounds like you experienced many of our fabulous facilities as well as the lovely Marine Village adjacent to the resort. We do hope that... More

Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love staying at this truly beautiful hotel. Once you are there, the rooms are huge as are the grounds. The main hotel area is wonderful, the pools and dining areas just fantastic. Have been there on business, but would be brilliant for families. It is just a short 1 minute stroll and you are in the exotic Sanctuary Cove retail... More

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Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Flashmen, Thanks so much for your loyalty to our beautiful resort and thanks for taking the time to share your thoughts. We shall look forward to the pleasure of looking after you again next visit. Warmest regards, Monique More

Long Beach, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was such an amazing experience! The grounds are literally Sanctuary like in many ways. The only way in, a mile long peninsula. The flora was almost prehistoric to this California Convert. The Fauna felt like residing in a private Zoo. I have never seen so many species of birds at my door. The Kangaroos watched me as I passed... More

Was this review helpful? Yes
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Matt_Sersion, I am so pleased to read of your recent experience with us. Sanctuary Cove is certainly a unique and special destination and I am thrilled that you had the opportunity to ''meet'' some of our resort fauna. We hope to have the opportunity to welcome you back if your travel / work finds you in this part of... More

Perth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Can't fault this place, everything was excellent. Special mention to the breakfast buffet that was the best i have been to in Australia! Everything is available at this place and the stuff are more than willing to help. Can't wait to head back there.

Was this review helpful? Yes
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Deanis2014, What a fabulous review! Thanks so much for taking the time to post your thoughts following your recent stay with us. My culinary team were so pleased that you enjoyed our Cove Café breakfast buffet so much. I do agree it is pretty awesome! We hope to have the pleasure of welcoming you back again soon. Warmest regards,... More

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Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Phone Number:
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 
Number of rooms
247

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