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Diamond Cove Resort

3.5 of 5 16 Crescent Ave, Mermaid Beach, Queensland 4218, Australia
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Diamond Cove Resort
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Diamond Cove Resort
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30 reviews from our community

Traveler rating
    7
    11
    6
    4
    2
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19
6
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

Lady at reception was not very friendly. The units look lovely from the outside but are far from this on the inside. Dated and very dirty. They need a total revamp and a good clean. Our lovely view was an old lounge and faded plastic table and chairs right outside our back door looking at a back fence. The only... More 

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Townsville, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked in at the last minute and so were pleasantly surprised with our 2 bedroom unit. The resort is central and close to most everything you would want or need. The unit we stayed in was certainly neat, a little tired in places but overall well presented. We were away from the main area of unit blocks so that... More 

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We had booked into the resort for four nights over Christmas, which had been booked by our travel agent and confirmed electronically in several different documents. On the day before our arranged checkout we were out and got irate calls to my mother's cell phone,which had the resort manager yelling at her that we should have checked out by now.... More 

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Geelong Bellarine, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 15, 2014

Our 3rd stay here since 2008 was unfortunately spoilt by the lack of genuine welcome and indifference by the new owners (who took over earlier this year). We had purchased a discount deal online this time and knew we arrived early at 1pm on a Sunday afternoon, having to wait with our luggage outside reception (closed after 12pm), but after... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 15, 2014

I usually look forward to staying with a friend here occasionally, but sadly it turned out to be the weekend from hell. Two separate groups of individuals descended on the complex on Saturday night and proceeded to become more boisterous and intoxicated as the night wore on. Speaking to a couple of residents the next day, they got no sleep... More 

Was this review helpful? Yes 2
Warrnambool, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2014

Centrally located to pacific fair, oasis, casino and only 2 blocks from the beach. Great swimming and spa facilities at the Resort. Ideal for big groups or just for a couple to rekindle their magic.Pub is just next door to have a few ales.

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Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 18, 2014

We stayed in a 3-bedroom unit. Establishment is older and a little tired, but clean and very central. If you want the convenience of a full kitchen and laundry, you can't go past. We drive a full-sized vehicle and could not access our garage. I think a lot of other drivers had similar problem as most parked in front of... More 

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Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

Booked this as part of a 6 week visit to OZ along the east coast and stayed here for 3 weeks. This was booked as a self catering 3 bedroom unit. All facilities were on site with lovely air con for those very hot days. Gated swimming pool was just yard from th back door and the communal BBQ was... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 13, 2014

It was a short stay and not at all impressed. Unit was in poor condition with food bits left around kitchen, fridge unclean, windows dirty, bathrooms still dirty!!Overall dirty. 1 pool, spa and BBQ area which was nice but basic amenities there. No gym or games room. Kiosk advertised - where was it? Staff member (Manager) in Office was obnoxious/rude..... More 

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 27, 2014

We needed to be at Mermaid Beach for a specific event so unfortunately there was not much accommodation to choose from. The resort is relatively well located, being approximately 500m to the beach and surf club. It has a nice pool area and secure parking. The one bedroom unit we stayed in (unit 46) is aged and tired. The most... More 

Was this review helpful? Yes 3
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Additional Information about Diamond Cove Resort

Address: 16 Crescent Ave, Mermaid Beach, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Diamond Cove Resort 3.5*
Number of rooms: 74
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Also Known As:
Diamond Cove Hotel Mermaid Beach
Diamond Cove Resort Gold Coast/Mermaid Beach, Australia

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