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A'Montego Mermaid Beach Motel

2395 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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A'Montego Mermaid Beach Motel
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A'Montego Mermaid Beach Motel
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52 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The reception was messy and dirty, that should have been warning sign. Our family room for 2 adults and 2 kids was awful. The carpet was stained, and I would not even let anyone sit on the couch or shower in the bathroom. Thankfully we were only there for a short period overnight. The only reason we actually stayed the... More 

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Carpets and furniture may not be brand new but is cleaned and maintained. Our carpets and sofas are regularly cleaned. All aspects of rooms are hygienically cleaned on all departures with high grade disinfectants. Linen is outsourced from a reliable supplier. An older motel offering budget style accommodation with older style room styling. No frills or luxuries. A certified 3... More 

Greater Brisbane, Australia
2 reviews
4 of 5 stars Reviewed April 20, 2015

Stayed at A'Montego for one night over the Supanova weekend. It was clean, fresh and nicely set out. The kitchenette was great - it contained a toaster, kettle, sink and fridge. The bed was very comfortable and noise from the street wasn't a problem at all during the night. The lady at the front-desk was lovely and welcoming and the... More 

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

hey guys thanks for your review, unfortunately during the full house times its difficult to guarantee every single one of the sometimes 60 persons in house will all get a hot hot shower at the same time. Our tanks are large but when drained take a little time to refill. I am pleased you got your hot shower in the... More 

brisbane
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 5, 2015

Stayed for 2 nights for easter. Room size was ok terrible courtyard. Shower had no pressure whatsoever and bedrooms were dirty. The stove took 40 mins to cook some bacon and the frypan was 20 years old. Overall wouldnt stay again

Was this review helpful? Yes 1
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Obviously your stay was in one of our 2 bedroom units, Our motel is older and has been around that we now get 2nd and 3rd generation from the same family. While the building is older we can say that we still offer friendly service to all guests and our beds are made with fresh crisp linen supplied from an... More 

Travelers are raving about these Mermaid Beach hotels

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 8, 2015

A'Montego is in a great location, just one block from the beach, and very close walking distance to some local shops and takeaways. The staff were friendly, and the room was clean and well kept. Perfect for an overnight or long weekend.

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

thank you, we do our best to maintain our much loved building to a standard for our guests. Clean with basic accommodations and friendly service is our offering to all guests. More 

Sydney
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2015

Overall, the lady in office was very polite and friendly. We booked a family room and must say for a motel claiming to be 3.5 star on their sign out the front was not very clean. We moved the lounge so the kids could see the tv better to find food and rubbish under it. On the upside my daughter... More 

Was this review helpful? Yes 1
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

We do spot checks with our rooms to ensure our cleaners are working efficient. Our budget style offering is ideal for most travelers and we do encourage guests to report anything direct to the manager so that it can be fixed immediately. More 

Queensland
Top Contributor
54 reviews 54 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 19, 2015

I stayed at A'Montego Mermaid Beach Motel while traveling for business and found that it was affordable, well located with friendly service. I only required a basic room with a carpark and found both at A'Montego. That the service was friendly made the stay more special.

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Thank you for your comments. We are pleased you enjoyed your stay and look forward to seeing you again. It is ideally situated for the non car traveler with public transport so close, shops and restaurants within walking distance. More 

1 review
3 of 5 stars Reviewed January 9, 2015

No complaints from me. My friends how ever have some, Shirley not friendly, ants in kitchen, no steak knife, no chopping board. Oh yes I would suggest a mat at room door. Perfect location! Night owl, beach, restaurants, public transport.

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

I am sorry you felt that the person wasn't friendly I would suggest that she is on site and offers great service to all who check in and would go out of her way to assist in most situations, we have never had any issues with staff not being helpful if approached correctly. The two bedroom units have full kitchens... More 

1 review
4 of 5 stars Reviewed January 5, 2015

Great budget accommodation. Very little highway noise. Good size family rooms, friendly staff. Great coffee shop on site open from 6am till 2pm. Downside is access to rear parking area and travel north back to Surfers Paradise.

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

thanks Peter We do love our little spot here close to the beach and public transport offering great service for the budget conscious traveler. We hope to see you again. More 

Whian Whian, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

Great location - one block behind Mermaid Beach (near flags for safe swimming). Lovely salt water pool, and great cafe next door. I am writing this using the free wi-fi (we leave this morning). Unpretentious and relaxing. 30 min walk to Broadbeach, (about 40 min? to Surfers Paradise) past 2 fantastic free parks for kids on the beach front -... More 

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

thanks for your review. Our 2 bedroom units are ideal for families as they have room to move for maximum 6 persons. Close to the beach is ideal and our building is old but loved. Not everything is new about the property but we take pride in helping our guests have a great stay. The coffee shop offers great food... More 

Top Contributor
61 reviews 61 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

This is a 31/2 star rating motel in a handy location near the Mermaid beach.It also has a pool & the best thing is,24 hour check-in!The price when I was staying there was very affordable & even when it's a busy season,they do handy weekly rates,not just nightly rates.The room's got a comfortable bed & a microwave,the grill outside's greet... More 

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manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

thank you for your nice comments. Our job is to ensure every one has a comfortable stay. We are always encouraging guests if you have a problem please let us know and if we can help we will . If it is out of our realm of doing we can try to find someone who can help. We understand accidents... More 

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