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A'Montego Mermaid Beach Motel

2395 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
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57 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed November 25, 2015 via mobile

This place is perfect if you are on a budget. It's close to shops, cafes, bus stops and the beach. I was booked in for 3 days however I had to leave the second day because I had to help a good friend move. I would have loved to stay longer. Bed was comfy and the place has everything you... More 

Helpful?
Thank David R
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Thanks We have everything for the budget conscious traveler. No fancy frills but clean and basic comfort. Laundry for guests. Pool. Barbeque for breaky cookups or that steak for the evening meal. Just grab some salad from the nearby fruit shop and your set More 

Bisbane
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 25, 2015 via mobile

Stayed at this property for 4 nights. It is in a very convenient location, block away from beach, public transport outside door. Off street poking. Hosts are very friendly and helpful. The property (and rooms) are old and run down, however in saying that the rooms are clean and comfortable. The air conditioning works and is quiet. If you want... More 

Helpful?
Thank Colin L
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

the basics are here as you say. If you want frills etc this is not for you. We have clean and basic comfort for you so it doesn't suit everyone. Beach, Pool, onsite cafe for your convenience. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 6, 2015 via mobile

Well, to say that we were not at all satisfied or happy with the accommodation and what was going on, on premises when we arrived, is an understatement. Firstly, upon arriving, with two children (5 and 11), we were greeted with the sight of half naked women, spread out in provocative positions, in the courtyard of the accommodation block whilst... More 

Helpful?
1 Thank NatAce8084
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Firstly we are sorry this guest did not have the experience that they expected. There was a photography class taking photos, at the time of their booking we were not made aware of the type of photographs they had intended to take. Had we known this their booking would not have been accepted, however as they had paid for a... More 

Travelers are raving about these Mermaid Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 18, 2015 via mobile

I needed last minute accommodation and my brother had already booked a room there, I rang if they had any rooms left and they had one 2 bedroom apartment left, the nice lady upgraded us with no hassle at all, it was only $155 for a very nice renovated 2 bedroom apartment with full size amenities and outdoor area, great... More 

Helpful?
1 Thank Mitchell O
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

We endeavour to assist guest with adding extra guests in any way we can. Our 2 bed spa unit has lots of space that was perfect for this family with an outdoor balcony. Guest service is a priority for even budget facilities like ours run by one person who although cannot always be in the right place to serve the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 15, 2015

This Motel needs major renovations, tiles are broken carpet is dirty bathroom and kitchen benches need replacing door jams are rusted and need replacing. Would never stay there again very dissapointed not worth the money.

Helpful?
2 Thank Leon L
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

While the motel is old we still maintain the running of the motel with service and offer budget accommodation to suit the most budget traveler whether its for one or more nights. The motel has good size rooms with clean beds to rest your body after a long drive or a busy day at the theme parks. While not luxury... More 

Brisbane
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 12, 2015

The reception was messy and dirty, that should have been warning sign. Our family room for 2 adults and 2 kids was awful. The carpet was stained, and I would not even let anyone sit on the couch or shower in the bathroom. Thankfully we were only there for a short period overnight. The only reason we actually stayed the... More 

Helpful?
1 Thank Tam G
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Carpets and furniture may not be brand new but is cleaned and maintained. Our carpets and sofas are regularly cleaned. All aspects of rooms are hygienically cleaned on all departures with high grade disinfectants. Linen is outsourced from a reliable supplier. An older motel offering budget style accommodation with older style room styling. No frills or luxuries. A certified 3... More 

Brisbane Region, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

Stayed at A'Montego for one night over the Supanova weekend. It was clean, fresh and nicely set out. The kitchenette was great - it contained a toaster, kettle, sink and fridge. The bed was very comfortable and noise from the street wasn't a problem at all during the night. The lady at the front-desk was lovely and welcoming and the... More 

Helpful?
1 Thank DarkSlinky
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

hey guys thanks for your review, unfortunately during the full house times its difficult to guarantee every single one of the sometimes 60 persons in house will all get a hot hot shower at the same time. Our tanks are large but when drained take a little time to refill. I am pleased you got your hot shower in the... More 

brisbane
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 5, 2015 via mobile

Stayed for 2 nights for easter. Room size was ok terrible courtyard. Shower had no pressure whatsoever and bedrooms were dirty. The stove took 40 mins to cook some bacon and the frypan was 20 years old. Overall wouldnt stay again

Helpful?
1 Thank aimz_86Brisbane
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

Obviously your stay was in one of our 2 bedroom units, Our motel is older and has been around that we now get 2nd and 3rd generation from the same family. While the building is older we can say that we still offer friendly service to all guests and our beds are made with fresh crisp linen supplied from an... More 

Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

A'Montego is in a great location, just one block from the beach, and very close walking distance to some local shops and takeaways. The staff were friendly, and the room was clean and well kept. Perfect for an overnight or long weekend.

Helpful?
Thank ZRHH
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

thank you, we do our best to maintain our much loved building to a standard for our guests. Clean with basic accommodations and friendly service is our offering to all guests. More 

Sydney
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 21, 2015

Overall, the lady in office was very polite and friendly. We booked a family room and must say for a motel claiming to be 3.5 star on their sign out the front was not very clean. We moved the lounge so the kids could see the tv better to find food and rubbish under it. On the upside my daughter... More 

Helpful?
1 Thank Davidhooray
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review

We do spot checks with our rooms to ensure our cleaners are working efficient. Our budget style offering is ideal for most travelers and we do encourage guests to report anything direct to the manager so that it can be fixed immediately. More 

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