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Diamond Sands Resort

2320 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Diamond Sands Resort
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Ranked #4 of 11 Hotels in Mermaid Beach
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113 reviews from our community

Traveler rating
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    42
    12
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

Went to a business trip with the family, stayed at this resort for 3 days, and it's worth it! They provided babysitting services for the kids while we're out. Their amenities are exceptional, esp. the lagoon pool. Our unit was facing the pool, such exquisite site in the evenings!

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Lahore, Pakistan
1 review
5 of 5 stars Reviewed 3 weeks ago

It was my first stay at Diamond Sands Resort last month with family and went extremely well. BBQ , swimming pool and a friendly and polite staff , that's all we needed. It was a short stay but I'll make it more memorable on my next visit to Australia. Five stars to the awesome staff

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Bengaluru (Bangalore), India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed in this resort few weeks back with my wife and two kids. The location is awesome and the staffs were friendly. The manager even helped us with our luggages when we checked out. My kids loved this place and we are already thinking of going back to this place sometime soon.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed March 13, 2015

Our first time at Diamond Sands resort. Very helpful and friendly staff and it has everything we needed for a comfortable stay. Their excellent pool was perfect option for the kids when the beach (which is literally 5 minutes walk) was too windy.

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 6, 2015

Impressed by the pool which we had a view over from the room as a bonus. This is actually why we book this hotel, pictures are awesome and the reality is even better. BBQ area is also a great advantage of this place. Very clean, friendly and very polite personnel that helped us with our bags upon arrival. The location... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

Loved the resort from the very beginning. The location is awesome. My check-in was very smooth, the manager was really informative on how to move around, buses, local restaurant etc. Though my room wasn't new it was, very clean and quiet. Bar, bbq, pool on site made my 3-day stay relaxing and pleasurable. Will be back again.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2015

We actually booked this place by accident thinking it was somewhere else we had stayed but we were pleasantly surprised. Beautiful clean apartments, great pool and bbq area, really lovely staff. Pool wasnt quite warm enough for winter and spa was same temp as pool but thats all o can fault with this awesome place. Definitely recommend this place for... More 

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Australia
1 review
4 of 5 stars Reviewed January 25, 2015

Recently stayed her for 2 nights with 4 children and 2 adults, the rooms were clean (not brand new, but clean) and fully self contained we had everything we needed. The pool was right outside our door and the barbeque area was clean and useful for dinners. Combined with the location and proximity to the beach we couldn't have asked... More 

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Newcastle, Australia
Top Contributor
52 reviews 52 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 24, 2015

The apartments are in desperate need of an update. Fixtures and fittings need to be updated, bed mattresses uncomfortable, paint peeling on doors and walls. Whole apartment in need of a paint and proper clean. The water temperature in shower continually changing which made showering uncomfortable. Apartments are ment to be non smoking however we were hit with the smell... More 

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Travelers are raving about these Mermaid Beach hotels

Pakenham, Victoria, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2015

The entrance to our room was littered with cigarette butts, there was mouldy wood and walls, rusty fixtures, sharp broken plastic around door handles for fly screens, faulty ceiling fans, missing tiles, weird unknown fluid in draws, rubbish and dirt in draws as well, thick layers of greasy dust on everything, door handles missing, dirty carpets. We told reception as... More 

Was this review helpful? Yes 4
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