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All 11 Mermaid Beach hotels

Diamond Sands Resort

4.0 of 5 Resort   |   2320 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Diamond Sands Resort
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Ranked #5 of 11 Hotels in Mermaid Beach
A recent review
5 of 5 stars Reviewed August 10, 2014
Toscaman Auckland
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103 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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East Victoria Park, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014 via mobile

We checked in at 7pm and checked out at 8pm. Absolutely filthy, ants everywhere and noisy! There was no one on site to speak to, after hours number was unable to help at all. We ended up checking into another hotel as I couldn't allow my child or I to spend the night. My son was bitten by a large... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 10, 2014

The unit allocated was dingy, grubby and might have been okay 15 years ago. Bed springs made sleeping a non-event, paint peeling, filthy bathroom floor, tap "hot" / "cold" indicators missing. The lounge furniture was terrible... leather peeled off and recliner mechanism smashed. Cup/glass rings visible on bedside cabinets. To their credit when we complained they did discount the one... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 11, 2014

Our family of 6 have recently spent 4 nights at Diamond Sands & we were very disappointed.The apartment was quite dirty & in extreme need of refurbishment.We stayed about 10 years ago & loved it, the apartment at that time being new, fresh & clean.Quite the reverse now however with bathroom doorsthat won't close,grotty dated bathrooms, & dirty blankets on... More 

Was this review helpful? Yes 2
Auckland
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 10, 2014

Have recently returned from staying a week at Diamond sands. The check in was of high standard and the manager was very informative about the location of buses and also where to get off site meals and any other needs. Upon entering my apartment it was spotlessly clean and also very bright and airy. I also noticed that it was... More 

Was this review helpful? Yes 1
Kempsey, New South Wales, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

Had problems with locks which was annoying. It's a shame that there is no option for parking outside the unit (garaged is the only option). Apart from that very happy with our stay. The check in service was quick and easy. We didn't use many facilities as it was a quick stop.

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christchurch
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014

Stayed here three now because of the location and excellent value. The units are very clean, well equipped with secure car parking. Loved the pool and superbly clean bar b que area. I will certainly be going back next time I am on the GC, thanks to the team at Diamond Sands

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Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is an average resort but for the money we spent - it was better that we expected. If you are trying to holiday on a budget - this is great. IT is nice and quite and has a nice pool. Everything is charged for (& I mean everything) over and above what you receive when you first get there.... More 

Was this review helpful? Yes 1
Napier, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

This was our second visit to Diamond Sands and it was as lovely as we remembered it. It's location is so convenient, my husband surfs and a short stroll to the beach was ideal. Only minutes from Pacific Fair, 10 mins to Burleigh, close to everything. Loved that it was only 3 storeys high, and the pool area (with the... More 

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Adelaide, Australia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

The resort is in the Gold Coast highway and each apartment so individually owned. The one we had was very nice but not facing the pool area so ask for one facing the pool. There are no dining facilities but there are a few outside. We found we needed to rent a car to get around . There are stairs... More 

Was this review helpful? Yes 1
Christchurch, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

We love this nice place. Our family booked a 2-bedroom apartment. Spacious rooms, private, family friendly, fully equipped kitchen, laundry and bathrooms. The swimming pool is a good places for kids to play, Staff are nice and friendly. A Good experience for us. :)

Was this review helpful? Yes 1
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Additional Information about Diamond Sands Resort

Address: 2320 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diamond Sands Resort 4*
Number of rooms: 98
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Also Known As:
Diamond Sands Hotel Mermaid Beach
Diamond Sands Mermaid Beach
Diamond Sands Resort Gold Coast/Mermaid Beach, Australia

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