Turtle Beach Resort (Gold Coast/Mermaid Beach, Australia) - Resort Reviews

Address: 2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia

Region: Australia > Queensland > Gold Coast > Mermaid Beach

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool

Hotel Style:

#1 Luxury Hotels in Mermaid Beach

#1 Family Hotels in Mermaid Beach

#1 Top resorts Hotels in Mermaid Beach

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Turtle Beach Resort provides premier family accommodation set in a 10 acre sub-tropical oasis, located at Mermaid Beach on Queensland’s famous Gold Coast. Truly a home away from home, the resort offers spacious one, two and three bedroom fully self contained apartments. From the moment you are welcomed in the tropical setting of our open-air reception area, you know your family is in for a new level of holiday fun. Imagine you and your family enjoying lagoons and lap pools, pool slide, trampoline, floodlit tennis courts, an 18-hole putt-putt course, children’s playgrounds, fitness room, arcade games rooms, a resort mini cinema and several dining options. Other facilities include 9 complimentary BBQ’s, private airport and theme park shuttle buses, a fully equipped tour desk and the newly opened Club Turtle Kids Activity Centre. Over past years, Turtle Beach Resort has won state and nationwide awards: Top 4-Star and Over Resort and Top 10 Family Resorts in Australia, Holidays with Kids; Deluxe Accommodation finalist, Tourism Australia Awards; Deluxe Accommodation winner, Tourism QLD Awards; Winner Certificate of Excellence Award 2012, Trip Advisor ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Olotels, Agoda, Cheap Tickets, Priceline and HotelsClick so you can book your Turtle Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Turtle Beach Hotel; Turtle Beach Hotel Mermaid Beach; Sands Turtle Beach Hotel; Sands Turtle Beach Mermaid; Turtle Beach Resort Gold Coast; Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

Write a Review

376 reviews from our community

See which rooms travelers prefer - 75 traveler tips

Scott M

Hamilton, Victoria, Australia

1 review

“Perfect Family Holiday Resort”

Reviewed May 24, 2013 NEW

We recently stayed for 7 nights in May in unit 205 and found it to be great family room on the ground floor, providing great access to all of the resorts features, including the pool. Will definately recomend this room to all intending on visiting.

Was this review helpful? Yes

Problem with this review?

Jeff B

Surfers Paradise, Australia

2 reviews

Reviews in 2 cities

“Great for Families”

I stayed with the grand kids and we had a wonderful time. The resort is not something which I would normally stay at but for families it is great. No complaints everything worked, all you need is at the resort but surfers in on your door step. Best of both world really.

freespirit774

Coffin Bay, Australia

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 5 cities

2 helpful votes

“Fantastic family accommodation”

Reviewed May 23, 2013 NEW

We stayed for 10 nights with our family of 5. The gardens and grounds were absolutely gorgeous and so well maintained. It was so quiet where our room was. Our kids loved the slide in the pool and we played in all the pools and enjoyed relaxing in the spas. Our rooms were well equipped and functional for our family.... More

Shani H

Murray Bridge, South Australia, Australia

“Enjoyable Holiday!”

Reviewed May 21, 2013 NEW

We stayed at Turtle Beach Resort for 7 nights in May 2013, our unit 203 was on the ground floor which was nice with 3 children, however we found the unit to be quite smelly with alot of the curtains having mould on the back of them, also the dishwasher did not work from the time we got there and... More

Hollyk109

Reviewer

3 reviews

“Nice central location, service at cafe let the resort down”

Reviewed May 19, 2013 NEW via mobile

We stayed here for three nights and I found it to be quite central to all locations especially with a bus stop out the front. The room was clean and very roomy but I found the furniture in the lounge room to be uncomfortable really needs updating. The rest of the unit though was modern. We really did not get... More

Jodie C

Adelaide, Australia

1 helpful vote

“Disappointed”

Reviewed May 18, 2013 NEW

We stayed for a total of 8 nights. Rooms are a bit dated. Mould on the walls in the main bedroom, curtains in the kids room faded and mouldy. Apartment was stale smelling and needed to be aired every time we came back. Cracks in the tiles in the on-suite shower. Up and down the stairs was annoying, access cards... More

Was this review helpful? Yes 1

Travelers are raving about these Mermaid Beach hotels

Spindrift On The Beach

ABS:HotelCheckRates-d1456999?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Horizons Motel

ABS:HotelCheckRates-d2217718?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Tropicana Motel Mermaid Beach

ABS:HotelCheckRates-d2275999?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Mermaid Beach Park View

ABS:HotelCheckRates-d662107?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Mermaid Beachside B&B

ABS:HotelCheckRates-d661967?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Simone H

Brisbane, Queensland, Australia

“A terrible Rainforest Cafe experience”

Reviewed May 17, 2013

Last weekend, the 11th and 12th of May, we stayed in a two bedroom apartment at Turtle Beach Resort. We were welcomed with warmth, and were able to check into our accommodation early which was great. It was also excellent that our request to stay in a room near our family members was considered and we were put in the... More

Dear Simone, please see following a response forwarded by the Food and Beverage Manager, Phil Pollock, for publication. I am very disappointed you had a poor experience in the Rainforest Café on Sunday as we have excellent chefs, wait staff and food. As mentioned to you in email immediately following your contacting me it is our intention to give every... More

Thc4lyf

3 helpful votes

“Great place for families”

Reviewed May 11, 2013 via mobile

We stayed for 7 nights, Awesome place to stay, kids had a blast, service great, room 233 was nice and clean with plenty of room for the family. Beach is a 2min walk and right next to shops, restaurants etc. will definately be returning cant wait! Highly recommended for a place to relax with the family.

Was this review helpful? Yes 3

107claire

Dunedin, New Zealand

“Holiday”

Reviewed May 9, 2013

Great resort if you have families and great apartments, three pools, tennis courts and crazy golf, 9 bbq areas fantastic!! You do not need to higher a car as you can walk to a large shopping complex. Beach 5 min walk from Turtle beach. Kids eat free on two nights at the resort.

mlsoak

Auckland Region, New Zealand

“Great family holiday”

Reviewed May 8, 2013

We stayed with our two children in early April and had a great time.The multiple pools insured we always had lots of choices where we or the kids wanted to be. The water slide was a real winner with the children.The woodfired pizza was fantastic , really quick and a good location as we could watch the kids in the... More

Dear mlsoak, Thank you for your 5 star review!! You have definitely highlighted some of the best features at our Resort and we hope to be able to welcome you back again. Kind regards Melanie More

1-10 of 376 reviews

« 1 2 ... 38 »

Family-friendly Oceana on Broadbeach 180 reviews	Romantic Surf Parade Resort 152 reviews	Luxury Sofitel Gold Coast Broadbeach 1,270 reviews	Good for business Breakfree Peninsula 270 reviews
ABS:HotelCheckRates-d257894?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d630479?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d257074?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d282778?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Moorings on Cavill Avenue 374 reviews	Treasure Island Resort & Holiday... 541 reviews	Peppers Broadbeach 728 reviews	Surfers Paradise Marriott Resort... 625 reviews
ABS:HotelCheckRates-d257343?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d297137?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1917082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d255671?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Meriton Serviced Apartments - Br... 857 reviews	Ashmore Palms Holiday Village 304 reviews	BreakFree Diamond Beach 239 reviews	Diamond Sands Resort 74 reviews
ABS:HotelCheckRates-d1200639?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d599149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d289285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d536149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Turtle Beach Resort, Gold Coast/Mermaid Beach, Australia

Turtle Beach Resort

376 reviews from our community

Travelers are raving about these Mermaid Beach hotels

Flexible dates? Try different dates for Turtle Beach Resort

Been to Turtle Beach Resort? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Turtle Beach Resort

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Mermaid Beach

Hotels around Mermaid Beach