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Turtle Beach Resort

Certificate of Excellence
2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
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1 room 1 adult
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Turtle Beach Resort
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815 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 7 nights here with our son, her partner and 18th month old grandson in a 2 bedroom, 2 bathroom apartment. It was on the third floor and no lifts, so got a lot of exercise. Room was nice with everything we needed. No service during the week though. Great location to beach and plenty of cafes and eating... More 

Helpful?
Thank wendymas
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 7 nights from 1st-8th Feb; my wife, my 2 year old daughter and I. Rooms were practical, comfortable and well equipped - TV with Fox Sports channels if that's what you're into. Full amenities inc washer/dryer/dish washer etc. Grounds were immaculate, easy to navigate if you have a quick look at the map (provided upon check in).... More 

Helpful?
Thank JoshSpurs01
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Family friendly resort with terrific swimming pools and splash zone and lots of other facilities for kiddies and adults - tennis court, cinema, games room, playground, gym, day spa, kids club, bbqs, etc. Resort well maintained, clean and modern with very friendly, helpful staff. We were a group of 6 - grandmother, mother, father, 6 year old, 4 year old... More 

Helpful?
Thank Heather W
Sydney, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The place was in a great location and being near the main road was not an issue. The pools were good (need more seats for adults) and the deck cafe was spot on. Rooms were old and 2 flights of stairs were tough but ok. In regards to the age of the room that is where it was value for... More 

Helpful?
Thank JamesHird
Melanie R, on behalf of the Management Team at Turtle Beach Resort, responded to this review

Thanks James, We appreciate your review and hope to see you back here again soon. Kind regards Melanie Reid More 

New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our apartment was great for 5 nights on the Gold Coast. At 13 & 12 - our oldest 2 will want to be closer to the action of Surfer's Paradise next time, but for our 10 year old it was still ideal. We didn't need the A/C as the hottest day was only 29C, but it's a bit weird to... More 

Helpful?
Thank islandjunkie1
Melanie R, on behalf of the Resort Management Team at Turtle Beach Resort, responded to this review

Thank you for your review. I am pleased to hear your family had a lovely time at the Resort and understand that as children get older they will of course change their holiday expectations. I am certainly baffled by your air conditioning comment as we have never charged for air conditioning, nor do we intend to charge for it in... More 

Brisbane Region, Australia
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was a nice stay, staff were friendy. They have all you need with a fully functional kitchen and washer drier, pools and small resturant and mini mart. Was a nice weekend away. The rooms need to be upated they look a bit old and so does the furniture. Did ot like that there were lots of stairs and it waseasy... More 

Helpful?
Thank Wannatravelmore2015
Cobram, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were so happy with our stay at Turtle Beach, our room pretty much opened up to the family pool area and we were only a 1-2 minute walk to the splash zone. Our toddler had an absolute ball at the splash zone and the pools. Our accommodation was great, clean and the bed was pretty comfortable. The food was... More 

Helpful?
Thank Kirsterino
Melanie R, on behalf of the Resort Management Team at Turtle Beach Resort, responded to this review

Thanks so much Kirsterino; we look forward to seeing you all again. Kind regards Melanie Reid More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here from 16-23rd Jan 2016 in accor vacation club room 123 top floor back of resort overlooking adults pool. There were 3 adults 2 kids aged 7 and 9. This was our second week in the gold coast and the weather was stunning. We enjoyed the pool facilities every day. Tried to go to watch a movie but... More 

Helpful?
Thank Jjmatheos
Brisbane Region, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pool cleanliness: This was our second visit to Turtle Beach Resort because our children had such a good time the first time. Unfortunately they became sick with flu-like symptoms again, the same as last time. Definitely think the pools should be kept cleaner and more hygienically. Think it has a lot to do with the children getting sick both times.... More 

Helpful?
2 Thank Carmel F
Tuggeranong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was probably our 6th or 7th holiday to this resort. We are keen to try other places but nothing seems to come close to this resort. We bring our children here, our parents here or sometimes just my wife and I come by ourselves The facilities are great and it's great to see the place evolve each time we... More 

Helpful?
2 Thank brandonprimrose
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