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All 12 Mermaid Beach hotels

Turtle Beach Resort

4.5 of 5 Resort   |   2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Turtle Beach Resort
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Ranked #2 of 12 Hotels in Mermaid Beach
A recent review
4 of 5 stars reviewed 2 days ago
Michelle76Sydney Sydney
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580 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently returned from a week at Turtle Beach Resort. We had a great stay, the staff were very friendly and helpful, they have a great kids club (excellent staff, most notably Nicki) and lovely facilities. We stayed in a 2 bedroom superior apartment which was spacious and clean, minus some resident ants that would appear in the evenings. The... More

Was this review helpful? Yes 1
Tenterfield, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just came back from a holiday here (Nov 2014) and it was awesome! We have an active 3yo boy (and 8mth old). We chose this place because it had the waterslides AND has units as opposed to just hotel rooms like another similar place located at Surfers. We needed a kitchen to save eating out all the time. We didn't... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a fantastic place for the kids with the pools, water park and activities on site. I travelled up with my family & with 7 kids in the group they were entertained for hours. Between the group we booked the 1 bedroom, 2 bedroom & 3 bedroom appartments and all were an excellent size and well equipped. There were... More

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malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was excellent and way much better than the photos shown. It was value worth for the money spend. Although this resort location was not in the heart of city, but for most of the traveller with rented car, it should not be a problem on that. The location was ok as it was just 10 min drive to... More

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Melbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Kids loved it, there is nothing really to see within walking distance of the resort. Would advise to hire a car if you want to go to resorts ect Family of four on the local bus network costs around $45 per day when you can hire a car for $50 per day

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay with kids. Son loved the new water slide. Some apartments are nicer than others. A minutes drive from the Goldcoast and plenty of places to eat nearby. I'd only stay here with kids though. Not the place for some adult time away!

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I visit here year, we all meet up and the kids have the absolute best time playing, swimming and having fun! The pools are excellent, as are all the facilities, and the resort is constantly updating to stay current and provide things to entertain and wow the guests. The rooms are spacious and comfortable, and we had... More

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is geared for families with kids of all ages, but particularly between, say 4 and 10. Our daughters are extremely annoyed if they don't get to ride the splash zone everyday for a couple of hours. It's amazing Mum! Glad we've seen the rest of the Coast before as I don't think much more will be getting seen... More

Was this review helpful? Yes 6
Levin, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This resort is geared up for family holidays, lovely and clean apartments complete with dishwasher, washing machine, vacuum in fact everything you need. Very handy to beaches shops and restaurants. A very safe environment with swipe card access to all pools, complete complex, and all access points including to your apartment. Bus services at front door to theme parks, airports... More

Was this review helpful? Yes 2
Newcastle, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked two 2 bedroom apartments through the Accor Premier Vacation Club for a family holiday with our children and grandchildren. The apartments owned by APVC have been recently renovated & were very comfortable & user friendly. All the living areas have tiled floors with carpet in the bedrooms. We had an apartment on the 3rd floor & one on... More

Was this review helpful? Yes 2
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review

Dear Boingoz Thank you so much for your lovely review. I have forwarded your comments regarding the pool area to our Maintenance Team so that they can assess the area. We hope to be able to welcome you here again. Kind regards Melanie More

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Hotel Summarization (Beta)

What travelers say

  • Ground floor(10)
  • Bedroom apartment(9)
  • Rainforest Cafe(9)
  • Pizza place(4)
  • Swipe cards(4)
  • Theme park(4)
  • Friendly and helpful(3)
  • Game room(3)

Additional Information about Turtle Beach Resort

Address: 2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Turtle Beach Resort 4.5*
Number of rooms: 233
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Also Known As:
Turtle Beach Hotel Mermaid Beach
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

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