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Turtle Beach Resort

Certificate of Excellence
2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Hotel amenities
Turtle Beach Resort
Best prices for: 1 room 1 guest
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Ranked #2 of 11 Hotels in Mermaid Beach
Certificate of Excellence
A recent review
4 of 5 stars reviewed today
Kell82_12 Warrnambool, Australia
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676 reviews from our community

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502
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrnambool, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here for 8 nights in a 1 Bedroom Apartment on the 1st floor - it was very spacious, and reasonably clean.. And because there is so much to do either in the resort or on the Gold Coast we were only really there overnight!! The Splash Zone was great fun, it was a little disappointing at first when... More 

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Auckland
Top Contributor
57 reviews 57 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am giving Turtle Beach Resort a 4 out of 5 based on the whole family experience as the kids loved it. If it was based purely on the adults' experience, it would only be 3 out of 5... Basically this place is great for kids. We stayed near the Splash Zone, and despite the water being freezing the kids... More 

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Christchurch, New Zealand
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for 8 nights in late April (two adults, three children). Overall it was good, the room was comfortable and we loved all of the greenery around the resort. The facilities are good - plenty of pools, food options, etc. The location is great, we enjoyed being out of the busyness of Broadbeach and we caught local buses right... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Very good stay, many pools to choose from, enjoyed pizzeria. Rooms were good, beds comfortable although slightly plain rooms. Good layout and easy to make way around. Location was okay but a bit out of the way of the main Gold Coast scenery. Not a bad stay.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall our stay was fine. Staff friendly on check in but that about it. To the eye unit was clean but the whole family has left with bed bug bites. Free wifi?? It should read free intermittent wifi. Its the 2nd time we have stayed there and unfortunately the last.

Was this review helpful? Yes 2
Canberra
Top Contributor
69 reviews 69 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you have kids then this is a super spot to stay. Three block walk to beach but with a busy road to cross. Several pools, tennis court, mini golf, kids club, movie room, and small water park. Best of all: an adults only pool and spa! Close to cafes but there is a reasonably priced cafe overlooking the water... More 

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Geelong, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just returned from Turtle, Friday (6 days). Really great family place to stay, just a few negatives. Way to many trees covering the rooms, some rooms don't get any daylight they need their lights on all day(we spoke to other people). Having to pay for mini golf and tennis on top of your stay,really, we spent enough. The restaurant was... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is my family's second time at turtle beach. Room was lovely and clean. Definitely able to stay inside resort with so many activities on offer, but still close to beach and usual tourist attractions of the Gold Coast. Wi-Fi worked very intermittently and while this was an improvement to our last visits non existent Wi-Fi, I still think if... More 

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Auckland, New Zealand
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of 5 (2 adults, 3 children; 4, 8 & 10 yrs.) stayed at Turtle Beach Resort for 7 nights in a 2 bedroom ground floor apartment. We had booked our trips accommodation here on the recommendations of our travel agent as a great fun place for children. Staff were very friendly and helpful via email and in person.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great resort just as I expected, staff lovely, facilities great, only two niggles Location not that great unless you have a car expect to spend a lot of time and obey using shuttles and public transport. Kids club was very very expensive, $25 per child per session so if I wanted my 3 kids to go that's $75 for 3... More 

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Hotel Review Summarization

What travelers say

  • Rainforest Cafe(7)
  • Ground floor(7)
  • Bedroom apartment(5)
  • Pizza place(4)
  • Friendly and helpful(3)
  • Swipe cards(3)
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