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Tropicana Motel Mermaid Beach

2595 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Tropicana Motel Mermaid Beach
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Tropicana Motel Mermaid Beach
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46 reviews from our community

Traveler rating
    34
    9
    2
    1
    0
See reviews for
3
27
5
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • All months
    (46)
  • Mar-May only
    (10)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (12)
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely & clean.. A pleasant stay with friendly staff. I'd definitely recommend it to family & friends. Close to the beach & shops & well priced. I needed somewhere to stay in between moving homes and had chosen a motel up the road from the Tropicana. It was dirty and unkept. I'm glad I chose to leave there and stay... More 

Was this review helpful? Yes 1
Caloundra, Australia
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed here for 2 nights. Rooms are refurbished and very comfortable. Short walk to the new light rail and easy 20 minute stroll to the restaurant strip at Broadbeach. We didn't hear any traffic noise despite the motel being on the main road. Would highly recommend

Was this review helpful? Yes 1
jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thank you for taking the time to review - unless people say anything, it's our best relection of whether we continue to do the right thing. We hope to see you again in the future Regards Jan More 

Maroochydore, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

Genuinely impressed with Tropicana Motel, it exceeded all expectations! The room was newly renovated with a massive bathroom and heaps of storage. I usually stay at a high end hotel but Tropicana had all the facilities and service I want at a fraction of the price. It's the best value on the Gold Coast!

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 9, 2015

This motel is a bit tiered on the outside, but the rooms have been updated with a large flat screen TV as well as microwave, toaster and jug. This motel is across the road from the major bus and tram station where you you can go to either Brisbane or the Gold Coast or to the airport. There are a... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

stayed at the Tropicana Motel Mermaid Beach for 4 nights dec / new year was checked in by host jan real friendly welcome and a real nice modern room on the ground floor the room was real clean and having different kind of pillows to pick from was great the room was serviced each day and thank you to the... More 

Was this review helpful? Yes 1
jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thank you for your lovely review. The thing that makes us happy in this business is to revceive reviews like that - it tells us we are making people happy and doing the right thing. More 

Geelong, Australia
Top Contributor
52 reviews 52 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 27, 2014

My partner and I used to stay here all the time and we would recommend it to anyone. The rooms are modern and clean. The staff are very friendly. Great value. Pool. Foxtel. Right across the road from Pacific Fair Shopping Centre. Great location! The only fault I have with this motel is it could be a bit more spacious.... More 

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jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thank you for your review. We note the comment about the size of the rooms, but when we did the refurb to make the rooms any bigger would have reulted in costly alternations, so we compromised by doing the best we could with what we had. There are rooms other than #12 which are bigger, and of course we have... More 

1 review
5 of 5 stars Reviewed December 14, 2014

Modern interiors, great locality & friendly staff, even though I some how managed to reverse over their sign and crumple the pole, which was integral to the structure of the sign. Enjoyed the stay and will return with replacement poles and spare witches hats.

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jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thanks Olan, and don't worry about the sign, alreadt fixed. We hope to see you again sometime soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

The Tropicana doesn't look like much when you pull into the carpark but its rooms are modern, clean and pleasant. The staff were courteous and warm. Its location was ideal for trips to the beach (away from the fuss of Surfers) and very close to public transport. There was very little noise from the highway in the room I stayed... More 

Was this review helpful? Yes 1
jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

We're all ears about ideas for the exterior. And as for the rooms it seems everyone has different ideas - we live above the office so right on the highway, and honestly hear nothing except perhaps the odd siren. Thank you for taking the time to review - we learn fron every review. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

we stayed in a more expensive hotel the night before ,we had to pay for parking and internet ,we loved tropicana it was cheap and close to everything with modern rooms .we know where to come next time.

Was this review helpful? Yes 2
kiwicatz, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thank you sincerely for your review - we try very hard to keep our property looking good, and we appreiacte all feedback. We hope to see you again soon. More 

Melbourne
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 8, 2014

I stopped by here late one night having ended up in the Gold Coast a night earlier than planned. It looked like an ok place to sleep, so I checked in. It was right across the road from the Pacific Fair shopping centre, and the light rail runs just in front of the motel. There is free parking in the... More 

Was this review helpful? Yes 2
jb b, Manager at Tropicana Motel Mermaid Beach, responded to this review

Thank you for taking the time to review, and apologies that we fell short on the service aspect. Come again sometime and let us show what we can do! More 

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