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All 12 Mermaid Beach hotels

Active Stays Motel

2481 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Active Stays Motel
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Ranked #12 of 12 Hotels in Mermaid Beach
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43 reviews from our community

Traveler rating
    2
    3
    9
    3
    26
See reviews for
7
20
1
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (12)
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    (15)
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    (10)
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    (6)
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Craigieburn, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 19, 2014 via mobile

Was totally ignored at the desk on arrival and even they get there 10 mins early on check in was made to wait 15 mins only to be told what are you waiting for, requested a close to pool room having booked 6 months in advance got about as far away as u could be. Smoking was aloud on site... More

Was this review helpful? Yes
Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 31, 2012

what a terrible place, broken plastic chairs, no towels, rationed toilet-paper, empty soap dispensers, dirty pool. breakfast is a joke some cheap white bread with margarine smeared on the side of the plate. we bought a coupon deal, we are still waiting for the voucher deals etc sunset cruise, bottle of wine and massages to be honoured (when the japanese... More

Was this review helpful? Yes 4
Canberra, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 3, 2012

My boyfriend and I bought a 'GROUPON' endorsed trip away to stay at this venue which was absolutely AWFUL! The rooms were no where near a 3 star rating, we had no clean linens or towels - even after asking for them multiple times. The reception was always locked and unattended so help was hard to find and the place... More

Was this review helpful? Yes 4
Brisbane
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 23, 2012

I bought 3 Groupon vouchers! Husband and I were there for 5minutes. We didnt bother staying as the previous reviews are very accurate. The picture illistrated in this add is far better then the room we were put in. The motel was grubby on the inside as it was on the outside. The gent at recpetion was polite as I... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 16, 2012 via mobile

My boyfriend and I bought the groupon deal months back , and we were syked about the holiday . Before we even got to the reception there was a strong smell of marijuana coming from the entrance , the recption was closed and we rand fo help , a man came down smelling of alcohol and opened the receptiOn ,... More

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 15, 2012 via mobile

We booked via groupon with the "so called free add on's" we arrived to a reception closed when finally some bLoke arrived smelling of alcohol and no idea what was going on, the rooms are the worst I have ever stayed in, curtains fell down, holes in the walls, bin overflowing from the last guest, no towels, no cups, the... More

Was this review helpful? Yes 3
Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 9, 2012

Well This review is the same as the one just recently posted ! Vouchers did not work at all, No fruit platter, sunset cruise, Yoga etc the list goes on. The place stank, washing bedsheets on the side rails, garbage everywhere also heard the Argument this place should be renamed as a Crack Den I'm surprised my Car wasn't stolen... More

Was this review helpful? Yes 5
Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 28, 2012

We originally stayed at Acive Stays earlier in the year, the stay overall wasn't so bad with the exception that while travelling down there, Bruce rang us from the motel to say they were overbooked and wanted to cancel our holiday, my response was "no way" and they had to sort it which they did with a few hiccups along... More

Was this review helpful? Yes 4
Brisbane, Australia
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 9, 2012

The photo certainly was not like the room we stayed in!!! After purchasing our three day groupon deal we arrived at the motel to find all the sheets hanging over the balcony drying!!!! What a greeting!! There was no manager but there and a woman who kindly came over and let us into our room. We were then told we... More

Was this review helpful? Yes 8
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 29, 2012

To begin with, there were NO working staff at this hotel available at any time including check-in and check-out times. The hotel was of disgusting quality and the 'smoke-free' venue as promised did not exist as all other occupants smoked in their rooms and in walkways causing many smoke alarms to continually go off. The added bonuses that came with... More

Was this review helpful? Yes 6
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Additional Information about Active Stays Motel

Address: 2481 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Number of rooms: 19
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Also Known As:
Active Stays Motel Gold Coast/Mermaid Beach, Australia

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