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All 4 Biggera Waters hotels

Treasure Island Resort & Holiday Park

4.5 of 5 Motel   |   117 Brisbane Road, Biggera Waters, Queensland 0828, Australia
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87%
Ranked #2 of 4 hotels in Biggera Waters
A recent review
5 of 5 stars reviewed 1 week ago
vic a Ipswich, Australia
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615 people have reviewed this hotel

Traveler rating
    396
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • Any
English first
Ipswich, Australia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just for a relaxing weekend I choose Treasure Island again...Never fail to exceed my expectations! The out door movie was awesome! The new kiddies waterpark is soooo good! Nicely planned area, love the big open area for all the family to enjoy! Accommodation prices are THE BEST ON THE GOLD COAST! :) Enjoyed shopping nextdoor @ Harbour Town & got... More

Was this review helpful? Yes 2
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for sharing this great review from your recent holiday. We are so happy to hear that your regular holiday destination continues to exceed your expectations, and that your kids enjoyed playing in the new Shipwreck Shores Waterpark. We would love for your family to come back and stay with us again soon. Lizzie Guest Relations Officer More

Newcastle
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed on an admittedly very large powered caravan site. This cost over $70 per night, easily twice every park we've stayed in this trip. No one guided us onto the site - common elsewhere - and several of the facilities in the men's needed attention (blocked toilet, etc.). When I asked a question in the office about TV reception,... More

Was this review helpful? Yes
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for your feedback and letting us know that things did not go as well as expected during your recent stay; it certainly is disappointing to hear that your experience has affected your decision to stay with us again. We understand you feel that the park is overpriced for what is on offer. As you visited the park during... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a lovely break before the school holiday rush had begun. We have visited this park 7 times over the past 6 years. Usually camping but this time in a caravan. We were given a fabulous site near the jumping pillow, which the kids loved. This park is in a very handy location on the Gold Coast Hwy, very... More

Was this review helpful? Yes
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for sharing this review and providing your feedback. It is wonderful to hear you enjoyed your stay despite some shortfalls on our part. The ultimate goal of our staff is to ensure our guests enjoy an exceptional holiday experience, so thank you for your praise of the superior service you received from the whole team. We are delighted... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed in the poolside villa and loved the park and villa.a couple of problems bunk beds were like sleeping on rocks and a good nights sleep is what you need for touring theme parks.While the meals were family friendly they were very basic and I was disappointed prefer to BBQ or walk across the road.Other than that great place to... More

Was this review helpful? Yes
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thanks you for taking the time to share this feedback from your recent stay. We are very pleased to hear you enjoyed your holiday with your family and found our location to be ideal. We completely agree that a comfortable night’s sleep is a must so we sincerely apologise that this was not your experience. We are currently refurbishing the... More

Perth, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have now stayed twice at Treasure Island, once as a couple (Dec 2013) and once with our two kids (June 2014). As a couple the chalet was spacious, shopping at Harbourtown fantasic, and relaxing by the pool at the end of the day is welcome. Having more than one pool means you can find a quiet spot. We returned... More

Was this review helpful? Yes
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for taking the time to share this feedback from your recent stay. We are pleased to hear you enjoyed your holiday, and that you had the opportunity to relax while your kids enjoyed so many of our facilities! Your praise of superior service you received from the reception team was a delight to hear. Our website includes a... More

Mt. Martha. Vic
Top Contributor
83 reviews 83 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 23, 2014

We have stayed here on several occasions and although we were very happy with the accomodation and facilities, we felt that the customer service had dropped on our last visit and prices had skyrocketed. Too expensive to take the family now, we would have booked in for a holiday this past Feb but found it just prohibitively expensive. They need... More

Was this review helpful? Yes 2
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for taking the time to share this review and feedback. We are delighted to hear that your overall experience was a positive one and you found the accommodation and facilities to be highlights of your stay. When assessing the park for affordability, we encourage guests to consider the overall value for money not just the price in relation... More

Hobart
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2014

I can't offer the same views that previous reviewers have offered, they must have been at different times or during peak seasons, I thought the service was very ordinary, a lot of the staff seemed as though they didnt want to be there. I waited 15mins to be served one night and nearly walked away , we ate else where... More

Was this review helpful? Yes 3
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for your feedback and letting us know that things did not go as well as expected during your recent stay. We pride ourselves on our high standards of customer service so it is extremely disappointing to hear that we did not meet, nor exceed your expectations on this occasion. Your feedback on your experience in the restaurant is... More

Gosford, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2014

I stayed here in July 2012 and this time April 2014 but the spa's don't get hot now they are very cold which is very disappointing and toilets in the middle of the park some don't shut so can't be locked. Also one person serving at kiosk is a pain takes so long to get a beer or a meal... More

Was this review helpful? Yes 2
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for your feedback and letting us know that things did not go as well as expected during your recent stay. It certainly is disappointing to hear that your recent experience was not as good as your previous one and we appreciate you bringing these concerns to our attention. We are very sorry that the one of the spas... More

Geraldton, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

The amenities were wonderful, clean & well located. The staff were helpful & friendly. This park is awesome for families and singles alike as the play equipment was extensive - pirate water park, bouncing pillow, two spas and three swimming pools I can recommend all of the Big 4 caravan parks throughout Queensland.

Was this review helpful? Yes
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for coming to stay with us at Treasure Island and for sharing your experience. We are very happy to hear you enjoyed the superior service offered by our friendly team and found all of the play equipment to be awesome! It would be our pleasure to welcome you back in the future. More

Craigieburn, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 23, 2014

I truly enjoyable place for families to visit and so close to theme parks and shopping at Harbor Town. Pools are beautiful especially spa with blue lights at night. Have theme nights in the cafe with the Parma and Trivia night on Thursday lots of fun. The bar man is quite funny. Overrall a great place to have your holiday... More

Was this review helpful? Yes 2
austpm, Guest Relations Officer at Treasure Island Resort & Holiday Park, responded to this review

Thank you for leaving this lovely review of your recent stay at Treasure Island. We were delighted to read how much you enjoyed your holiday and are pleased to see you have already decided to return. We look forward to creating happy memories with you for many years to come. More

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Additional Information about Treasure Island Resort & Holiday Park

Address: 117 Brisbane Road, Biggera Waters, Queensland 0828, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Biggera Waters
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Treasure Island Resort & Holiday Park 4.5*
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Also Known As:
Treasure Island Resort And Holiday Park
Treasure Island Resort & Holiday Park Hotel Biggera Waters
Treasure Island Resort & Holiday Park Gold Coast/Biggera Waters

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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy the ultimate family holiday on QLDs fabulous Gold Coast with a stay at BIG4 NRMA Treasure Island Resort & Holiday Park. Close to all major theme parks, Harbourtown Shopping Centre & the Broadwater, its central location provides easy access to all Gold Coast highlights. There is a great range of self-contained accommodation to choose from at Treasure Island. From 1 and 2-bedroom units, cabins and villas, to 3-bedroom 2-storey townhouses we can cater for all needs and budgets. For those travelling with their own caravan, RV, motorhome or camping equipment, we have a range of powered sites which are superbly located close to amenities and park facilities. Discounted theme park tickets can be purchased at reception and our helpful staff can assist you with tour bookings and other arrangements. Whether you are after a relaxing family break or an action packed adventure holiday, Treasure Island is the perfect place for you. ... more   less 
Number of rooms
125

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