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Sheraton Mirage Resort & Spa

5.0 of 5 71 Seaworld Drive, Main Beach, Queensland 4215, Australia
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Certificate of Excellence 2014
Sheraton Mirage Resort & Spa
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Sheraton Mirage Resort & Spa
Sheraton Mirage Resort & Spa
Sheraton Mirage Resort & Spa
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669 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Mirage Resort & Spa
See the most recent reviews
Buderim, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 18, 2013

We had 2 nights at the Sheraton Mirage and got a good deal thru wotif. Rooms are a good size with all the usual amenities, rooms could be cleaned to a higher standard as there was dust and mould in the bathrooms. Great to be able to walk across the road to dine at the Marina Mirage. Why is it... More

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Tom & Cat Thank you for staying with us here at Sheraton Mirage, and for sharing your experience via this post. We’re delighted you enjoyed your stay, but do apologise for the issue you encountered in your room. Cleaniness is an absolute priority at our resort, and our Executive Housekeeper shares my concern and disappointment at this unacceptable lapse... More

Coquitlam, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2013

Stayed for a week in a studio spa room, which was comfortable. No deck to sit out on and enjoy the views which is a bit disappointing. Grounds are beautiful, although the lagoons had all been drained for maintenance while we were there. Nice swimming pool and beautiful beach in front of the hotel. There is a great beachside walking... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi Brad Thank you for taking the time to review your week long stay here at Sheraton Mirage. We’re delighted our resort provided such an enjoyable base and location for your time on the beautiful Gold Coast, and we hope to have the pleasure of welcoming you both back on a return visit if you are travelling to Australia in... More

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

Have not personally stayed here although have been to the buffets and they are amazing!!! Absolutely massive and great service! Only down fall are the breaky pancakes; they cook them in bulk and they go crispy and cold!

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Senior Reviewer We are delighted you enjoy our Terraces Buffets – such a popular feature of our resort since opening in 1987 – and appreciate also your feedback regarding the breakfast pancakes which is being shared with our Executive Chef Ewald and his team. Apologies for your experience in this regard. Many thanks for taking the time to review... More

Auckland, Auckland, New Zealand
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2013

We stayed here last weekend to finish off our stay in Brisbane. We arrived to friendly service, a beautiful lobby and a lovely spot on the beach. The lagoons are currently being upgraded so I could only imagine what they would look like completed but I imagine it would be stunning on a beautiful day. Pool was lovely and warm,... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Melanie Thank you for reviewing your recent family stay. We are delighted you concluded your holiday in Australia with a weekend here at Sheraton Mirage, and that you especially enjoyed our Sheraton Sweet Sleeper bedding. Your positive review on your experience is very much appreciated, and we hope to have the pleasure of being of service again when you... More

Melbourne, Australia
Top Contributor
160 reviews 160 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed June 9, 2013

I spent one night at Sheraton Mirage last week on a business trip to the Gold Coast and am happy to say that this stalwart luxury hotel remains a great choice. I stayed in a studio room (2078) which was beautiful; a ;large well-decorated room with a massive, very comfortable bed. Excellent bathroom with a spa bath and shower over;... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Top Contributor All of us here at Sheraton Mirage enjoyed your detailed and descriptive review. Thank you for returning once again, and for sharing your experience via TripAdvisor. And we are delighted you enjoyed the comfort and additional space of our Spa Studio accommodation. We look forward to the opportunity of being of service when you are next on... More

Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 8, 2013

I had a booking for high tea for my 21st birthday. When we arrived they weren't even set up. We were handed a few menus (one of which was missing the actual menu, it was only a cover) and nothing was explained to us. After we asked, we were advised that we could only select one item from each set... More

Was this review helpful? Yes 3
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Contributor Thank you for your feedback. I am sorry to learn that your high tea experience in our Pearls Bar was not to your expectations. I would like to apologise for sharing with you the wrong menu via our website but can confirm that our most recent menu has been updated on our website since. I can also confirm... More

Brisbane
Top Contributor
245 reviews 245 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 3, 2013

East free parking. Quiet well set out rooms. Food brilliant. Renovated rooms are well designed and very pleasant. Bit of long walk to some of the rooms. Pool is being renovated at the moment which was a pity as the noise around the pool was pretty bad. But when else do they do it? Free water delivered whilst sitting by... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Rufus It was good to have you with us for your conference, and to know your experience here at our resort was a positive one. Thank you for taking the time to add Sheraton Mirage to the impressive list of reviews you have posted on your travels. We look forward to your return…perhaps for a leisure break next time……and... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2013

I stayed one night and alas, didn't get to enjoy the pool or spa. The view across the pool out the ocean is magical. I love the food here and the service is excellent. I could easily spend a month here...will be back again

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Senior Reviewer Thank you for posting on your brief visit. Your positive words on your experience are so appreciated, and we look forward to your return….hopefully for a longer stay on that occasion. Warmest regards Mark More

Brisbane
Contributor
18 reviews 18 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 2, 2013

We stayed at the Sheraton in April for a friend's wedding. The highlights were a newly renovated Resort Room, direct beach access, great buffet breakfast (the only thing missing was proper waffles) and of course the wedding (the food at the wedding was lovely and good portion sizes). The car park is large but was a little difficult to get... More

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear PM Whilst the weekend you stayed was in April it is still fresh in our minds, as you are right, it was an incredibly very busy one with multiple weddings and a fully booked resort! Thank you for your review on this special occasion visit. We are grateful for you sharing your experience, insights and impressions, and look forward... More

Gosford, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2013

I have stayed at this venue several times over the years and rate it strongly across all parameters. On this occasion they were undertaking major renovations to the premises and it made this trip less enjoyable than past trips. This was mainly due to the construction noise as well as the beautiful water ways were empty. My room was of... More

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi Graham We completely understand how the combination of rain and our lagoon works made your latest stay not as enjoyable as past ones. We are so sorry this was your experience. The positive is that the upgrade of our water features is going well, and when complete our lagoons will look better than ever. Your continuing support of our... More

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Additional Information about Sheraton Mirage Resort & Spa

Address: 71 Seaworld Drive, Main Beach, Queensland 4215, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Mirage Resort & Spa 5*
Number of rooms: 293
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Mirage Resort & Spa Gold Coast/Main Beach, Australia

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