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All 8 Main Beach hotels

Sheraton Mirage Resort & Spa

5.0 of 5 Resort   |   71 Seaworld Drive, Main Beach, Queensland 4215, Australia
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86%
Ranked #4 of 8 hotels in Main Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 17, 2013
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574 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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There are newer reviews for Sheraton Mirage Resort & Spa
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2013 via mobile

We flew to the Gold Coast from Cairns (after an amazing stay @ the Hilton), when we arrive to the hotel, we were wowed on how beautiful it is, after and average service during check in with front desk (our bell boy was fantastic and funny) we walk to our pre-paid Ocean view room... Beautiful room, open the windows and... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, Thank you for taking the time to post on your recent stay at the resort. Whilst I was pleased to learn of your enjoyment of a number of aspects of your stay, it was concerning to learn of your disappointment with the view. More concerning was the time it took to resolve this matter and to that I... More

Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2013 via mobile

We got the lagoon room & waking up was lije being in a rain forest. I have had the sea food buffet & it was lovely. Easy access to the beach & the pool was heaven on earth. I promise you will have a lovely stay.

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Rachel, I am so pleased to read your lovely comments about your experience here at Sheraton Mirage. Our tropical gardens and lagoons throughout the resort certainly do add that extra ‘special ambience’ and am glad to see you enjoyed your lagoon view room. We thank you for taking the time to post about your stay and certainly hope we... More

Sydney
Top Contributor
89 reviews 89 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 16, 2013

From the moment you arrive at this fabulous resort you know it is special. The entrance, the ambiance, the wonderful young enthusiastic staff all go to make one feel so special. The newly renovated rooms & suites are just magic. Just love it. I can't say enough good things about it. Just go.

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, Thank you for taking the time to post about your special stay with us this month. It is so lovely to read you enjoyed the changes to the resort since our $26 million refurbishment and also our beachfront location. We look forward to welcoming you back to resort soon. Warm regards, Mark More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 14, 2013 via mobile

Unfortunately, rooms are not ready until 3pm, therefore it is not suitable if you have very young children needing an afternoon snooze after lunch. The hotel should review its policy regarding check in times

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Chris, Thank you for choosing to stay at Sheraton Mirage on your recent visit to the Gold Coast and taking the time to post your feedback. The resorts check out time is 12pm which compared to many other resorts and hotels is a later time, on days of heavy occupancy we often require the 3.00pm check in time to... More

Auckland, New Zealand
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2013

We stayed at the Sheraton Mirage for two nights at end of Jan beginning of Feb, the weather was fantastic, we were lucky to have missed the recent storms. The resort has had an upgrade since I stayed there last and most of the resort looks great. The room was lovely and spacious and very nicely refurbished. We were disappointed... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, On behalf of the Sheraton Mirage team I would like to thank you for your continued support as a loyal guest to the Sheraton brand and the Starwood Preferred Guest program. It is certainly concerning and disappointing to read your comments regarding your poor check in experience. This is certainly not the normal experience we provide to our... More

Senior Contributor
40 reviews 40 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 12, 2013

Sated for 1 week for a work conference. Service was good, although long lines at check in and check out which took a while. Breakfast was excellent, as was seafood buffet lunch. Pool area is nice, but pool itself is sort of small compared with the number of guests, so expect to be crowded in there. This hotel fronts the... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, Thank you for choosing to stay at Sheraton Mirage on your recent business trip, and for sharing your experience via this post. The resort enjoyed record occupancies this past January so we do sincerely apologise if you experienced delays during your check in and check out. We hope you will give us another chance when you are next... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed in late January 2013 for three nights in a lagoon view room on the ground floor. The room was very nice and very roomy with great comfy king bed and spacious bathroom. Recently renovated. our room opened up to a lovely private terrace overlooking a lagoon pool. The lagoon pool is in need of renovations, it is a... More

Was this review helpful? Yes 3
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, Thank you for choosing to stay at the Sheraton Mirage on your recent visit to the Gold Coast. On behalf of the Sheraton Mirage team I would like to sincerely apologise for your 3 night stay not being what you had hoped for, including the horrible weather we experienced on the Gold Coast that weekend. Further to this... More

Brisbane
Contributor
20 reviews 20 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 9, 2013

I've just recently spent a weekend down at the Sheraton Mirage with my partner for our anniversary. It's recently had a renovation, so most things are modern. All the staff where very friendly and welcoming. The room was great and clean :) beds were comfy. Easy access to the beach with every own lifeguard. Pity couldn't use the beach, due... More

Was this review helpful? Yes 3
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Reviewer, It is so lovely to read you and your partner enjoyed your weekend stay with us when celebrating such a special occasion. At Sheraton Mirage, we value all guest feedback so I would like to thank you for taking the time to post about your positive experience here at the resort. I will share your feedback with our... More

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 6, 2013

My wife and I stayed at the Sheraton recently to celebrate our wedding anniversary and first baby on the way. We thought that the Sheraton would be a great place to relax and take in the peace and quiet. In particular, I was really looking forward to pool area, given that this property really pushes its "unique ocean-front position" to... More

Was this review helpful? Yes 3
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Nick, Thank you for taking the time to post about your experience here at Sheraton Mirage Resort & Spa. On behalf of our Sheraton Mirage team I apologise most sincerely for your stay being such a disappointing one. Whilst the resort had agreed for partial use of the pool area for filming, we most certainly regret the inconvenience caused... More

sydney
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 5, 2013

My husband and I stayed there in January 2013 and had a very nice ground floor room near the pool which was great. The swimming pool was very good and they had bar service around the pool area and a pool bar which was great. Probably not a good time to visit there in January as school holidays and children... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Contributor, A big thank you to you and your partner for choosing to stay at Sheraton Mirage over the Holiday Season and for taking the time to post a review on your experience. It is great to hear you enjoyed your ground floor room – they truly are in the best position for quick access to our Oasis Pool.... More

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Additional Information about Sheraton Mirage Resort & Spa

Address: 71 Seaworld Drive, Main Beach, Queensland 4215, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Mirage Resort & Spa 5*
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Also Known As:
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort And Spa
Sheraton Main Beach
Main Beach Sheraton
Sheraton Mirage Resort & Spa Gold Coast/Main Beach, Australia

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Main Beach #2 Spa Hotel in Main Beach #3 Luxury Hotel in Main Beach #3 Romantic Hotel in Main Beach #3 Family Hotel in Main Beach #3 Top resorts Hotel in Main Beach
Hotel Class
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. ... more   less 
Number of rooms
293

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