We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mirage Resort & Spa

5.0 of 5 71 Seaworld Drive, Main Beach, Queensland 4215, Australia
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Sheraton Mirage Resort & Spa
Professional photos View all
Browse nearby
Sheraton Mirage Resort & Spa
Sheraton Mirage Resort & Spa
Sheraton Mirage Resort & Spa
Write a Review

670 reviews from our community

Traveler rating
    370
    213
    54
    19
    14
See reviews for
158
241
26
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (670)
  • Mar-May only
    (148)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (211)
  • Dec-Feb only
    (140)
All months
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

We went to this hotel to celebrate a 50th. It was a very nice hotel, however the service was terrible. Check in was a nightmare, not only for us but the other family members that were with us for the birthday. The family of 4 was told that their room was no longer available and given a room with 1... More

Was this review helpful? Yes 1
Newcastle
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are looking for somewhere to stay on the Gold Coast where you experience excellent customer service and a wondeful resort don't look anywhere else.WOW this hotel is the best. Close to everything however you really don't need to leave the hotel to experience a superb holiday. Beach is at your back door and the Marina across the road... More

Was this review helpful? Yes 2
Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort was as expected 5 star with Reception getting me into my room 6 hrs early (due to my early arrival) at no extra charge. My room was large and well furnished, well equipped with all the necessities for making my stay comfortable and the Housekeeping Staff each day ensured that my room was made up at a time... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi Ruth, Thank you for staying with us on your recent trip to the Gold Coast, and for posting such a special review. We are absolutely thrilled to hear that you had such an enjoyable stay. Your comments regarding our Housekeeping department will be shared with the team. We are very proud to have these extremely hardworking individuals as part... More

Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently had a four night stay at the Sheraton as a belated anniversary getaway, overall a pretty good experience, the room was beautiful & luxurious, the complimentary bottle of bubbles was a nice touch and the food and restaurant /bar service was great. Only real complaints were as a couple looking for a quite break the pool area was... More

Was this review helpful? Yes 1
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi thefindles, Thank you for reviewing your recent stay here at Sheraton Mirage Gold Coast. We are delighted to hear that you enjoyed your stay and especially that you enjoyed our gift to you for your anniversary. We are grateful for the gift of feedback and will be sharing your comments with the team. There are many periods throughout the... More

Melbourne
Top Contributor
84 reviews 84 reviews
79 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort hotel has a lot going for it - a big, well equipped room with a comfortable bed and a large bathroom, beachside location, great pool. great cocktail bar and nice staff. Why not a rating of 5 out 5? Well, two issues: 1. The poolside food offering was frankly poor. 2. Booked transport through the hotel. Car arrived... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi marduk1, Thank you for reviewing your recent stay with us at Sheraton Mirage Gold Coast. It was a pleasure to have you stay with us and we are so pleased to hear that you had such an enjoyable stay. We are grateful for the gift of feedback, but it is disappointing to learn when our guests have experienced issues... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

In general, our experience was not typical for a five star accommodation (or even 4 star). I anticipate, based on my observation of other reviews that management will respond to my comments with a rebuttal. However, I found almost all of the other rebutted negative comments I read to be accurate. The only thing that brightened our experience were the... More

Was this review helpful? Yes
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Dear Joanne Whilst very disappointed we failed to provide you with an enjoyable resort experience, we do appreciate the time you have taken to share your thoughts on your stay with your family. Your comments regarding The Golden Door are also acknowledged, and we share your disappointment with the condition of this facility. Discussions are ongoing, and we remain hopeful... More

Melbourne, Victoria, Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a night. We got an ocean view room which was great. Also had view of the pool. Beautiful rooms and the Hotel itself is very grand. Perfect venue for weddings, Conferences and meetings. I enjoyed the location, right next to the beach and walking/riding track with The Golden Door health spa and Gym next door. Also if... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi Louise, Thank you so much for staying here on your recent trip to the Gold Coast and for sharing your experience via this review. It was a pleasure to have you both stay with us and we are delighted to hear that you had such an enjoyable stay. We look forward to your return with the rest of the... More

Wallsend, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is out of this world, bedrooms are very spacious with excellent views, the pool area is awesome right onto the beach. The restaurant very good only had breakfast but excellent good variety. The staff are very helpful and always smiling.. Very clean and always tidy, Would recommend to all my English friends travelling to Australia. Well done Sheraton... More

Was this review helpful? Yes 3
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi dmon1208, Thank you for taking the time to review your stay with us in August this year. We are thrilled to hear that you and the family had such a fantastic visit and appreciate all your lovely remarks on our beautiful resort. We hope to see you all again soon when you are next travelling to Australia. With warm... More

Australia
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel as part of a conference and extended our stay for a romantic holiday. The conference part was handled very professionally and the holiday part of our stay was great. Poolside is beautiful and the beach is just in front of the hotel. The rooms look like they have been recently updated and the view from... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi Margouille, Thank you for reviewing your recent stay here at Sheraton Mirage Gold Coast. We are delighted to hear that you stay with us was an enjoyable one. Our close proximity to the beach is certainly one of our best assets and judging by the beautiful photos you shared, the weather was just perfect for it! Thank you again... More

Sydney, Australia
Top Contributor
263 reviews 263 reviews
20 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our favorite hotel in the Gold Coast. This time it exceeded our expectation . It started at the check-in and all ends up truly well. Our room is much better this time, NICE COMFY BED, and always clean , and special mention to a lady named Ofelia (hope spelling is right) in housekeeping. What a truly beautiful soul,... More

Was this review helpful? Yes 2
MarkSexton, General Manager at Sheraton Mirage Resort & Spa, responded to this review

Hi mahanda0411, Thank you for reviewing your recent stay here at Sheraton Mirage Gold Coast. We are delighted to hear that this visit was an enjoyable one. We feel especially proud reading your feedback regarding our associates and are so pleased to hear that they were warm, friendly and accommodating during your stay - we will be sure to pass... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Mirage Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Mirage Resort & Spa

Address: 71 Seaworld Drive, Main Beach, Queensland 4215, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Mirage Resort & Spa 5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Travelocity, Booking.com, Orbitz, Cheap Tickets, Agoda, Venere, Despegar.com, TripOnline SA, Odigeo, Hotels.com, Otel and Tingo so you can book your Sheraton Mirage Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Mirage Resort & Spa Gold Coast/Main Beach, Australia

411 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (380)
Viewed
Pool/beach area (51)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (110)
Viewed
Dining (47)
Viewed
Bathroom (8)
Viewed
View from room (12)
Viewed
Family/play areas (6)
Viewed
0:14
Videos (2)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay