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Palazzo Versace

Certificate of Excellence
5.0 of 5
Hotel website
Sea World Dr. | PO Box 137, Main Beach, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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1,224 Reviews from our TripAdvisor Community

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Traveler rating
    693
    268
    129
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213
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (1224)
  • Mar-May only
    (291)
  • Jun-Aug only
    (291)
  • Sep-Nov only
    (328)
  • Dec-Feb only
    (314)
All months
cardiff
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed here whilst in queensland, this hotel is amazing and well worth a visit !!! 15 minutes walk away from the main centre or five minutes in a taxi from surfers paradise, the hotel has a lovely feel with amazing rooms, good food and bars and very helpful staff would love to re-visit the hotel again and would definitely recommend... More 

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Shailer Park
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Up market hotel, we loved all of the little touches including magazines and iced water around the pool areas, chocolates brought to your room. Check in and check out very seem less, very friendly and welcoming staff at the front desk. Breakfast was high standard not just your run of the mill buffet style. Evening entertainment was also a nice... More 

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London, United Kingdom
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Versace for 4 nights and had the most amazing time. The hotel also has condos.we were lucky enough to meet some great friends and we were made so welcome during our stay. Everything about Versace is wonderful. The staff gage what you want and are great and making sure youre well looked after. The rooms are... More 

Was this review helpful? Yes
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a night for a birthday celebration and had a wonderful time. We upgraded to a lagoon view room on the first floor and considered it a great investment as the room was excellent. The service and facilities are top class and there is a feeling of restrained elegance throughout the hotel. We very much look forward to... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were primarily there for a business conference and loved it. The restaurants are excellent and the staff extremely friendly and helpful. We will definately go back. Our room was amazing.

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Auckland, Auckland, New Zealand
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

For a busy hotel to make you feel special, that's impressive - and everything is at Palazzo Versace. The beautifully appointed public spaces and rooms, the warmth of the staff's service while being efficient, the reservation of all surrounding cabanas to give us privacy in ours - this is what quality hospitality is all about. The devil is in the... More 

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Margot M It sounds like your holiday was the perfect way to unwind and recharge, all the while whilst being encapsulated in our little Italian cocoon of luxury. We are thrilled that you were made to feel special and cared for - as that is exactly what we aim for at Palazzo Versace. I do hope that you made... More 

Somerset
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed four days in July has we had been on business in Perth, Melbourne, Sydney, Sunshine coast and the Gold coast for three weeks and required some rest time to recover.This hotel is beautiful but the rooms and furnishings are looking tired and in need of refurbishment. We had balcony in our room to the pool area but during... More 

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear SomersetTravelBug Thank you for sharing your review with us and allowing us to learn about your stay. I am delighted that you had such a wonderful time with us, and I look forward to welcoming you back soon. Warm Regards Leah Rasmussen Guest Relations Manager More 

San Diego, California
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago

Whatever you do, don't book through wotif or expedia. The hotel is vengeful, placing us in a dark broom closet even though the hotel was mostly empty. The room I was given wasn't the one pictured on their website, and they charged me $100 a night for a light and space upgrade. Don't go in winter, as the rooms aren't... More 

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear billreid22 First and foremost I would like to apologise that your stay at Palazzo Versace did not live up to your expectations, and secondly I would like to thank you for taking the time to let us know about about your recent experience. We here at Palazzo Versace pride ourselves on delivering first class service, luxurious and well-designed rooms... More 

sydney
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is 5 stars in service, location, outdoors and furnishings. The breakfast was the best I've ever had anywhere in the world with many options. The pool area is beautiful, as is the lobby. My only complaint would be the Devonshire tea which consisted of 4 tiny scones, a small tub of cream and small pot of jam, as... More 

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear kazganymede Thank you for visiting the Gold Coast and choosing to stay at Palazzo Versace. We appreciate any feedback received regarding our facilties and services and thank you for taking the time to share your thoughts. We look forward to welcoming you back to our beautiful establishment again soon. Warm Regards Leah Rasmussen Guest Relations Manager More 

Bury St Edmunds, Suffolk
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having visited the Ritz in London some 2 weeks before, the pinnacle for afternoon tea, we wanted to see how the Palazzo Versace compared. We were not disappointed. Excellent array of cakes and sandwiches. Friendly efficient service. We would have preferred more than 1 cup of coffee but otherwise could not fault. Not quite up to the Ritz standard but... More 

Was this review helpful? Yes 2
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear colvic37 Thank you for choosing to enjoy our High Tea. When you pass through again, please stop by to try our new Saturday afternoon high tea - which offers a huge selection of treats (buffet style) which allows our guests to select as little or as much as they choose to sample. Warm Regards Leah Rasmussen Guest Relations Manager More 

Hotel Review Summarization

What travelers say

  • Pool area(4)
  • Marina Mirage(4)
  • Very good(3)
  • Star hotel(3)
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1,229 photos of this hotel

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Deluxe Suite (82)
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Lagoon King Room (72)
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Pool (50)
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Superior Room (131)
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The Hotel (49)

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Other (1)
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