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Palazzo Versace

5.0 of 5 Sea World Dr. | PO Box 137, Main Beach, Queensland 4217, Australia
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Certificate of Excellence 2014
Palazzo Versace
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Palazzo Versace
Palazzo Versace
Palazzo Versace
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1,015 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in Room 214 - the rooms are beautifully decorated - great bed, lovely bathroom, the storage space is small maybe 4 drawers 3 shelves 60cm hanging space which made putting everything away for two people staying 4 nights difficult, also no storage in bathroom, but if that's your biggest worry - smell the roses! Check in was efficient... More

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Decline1959 Thank you for taking the time to let us know about your recent experience during your stay at Palazzo Versace. I do hope that you will take the opportunity to return for a third visit sometime soon. Warm Regards Leah Rasmussen Guest Relations Manager More

Tehran, Iran
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We were welcomed by Hotel manager which make me feel special and check in at fantastic room. To tell the truth ocean view is nice but our room was at pool view, which surprisingly quiet in the morning and wont disturb you while you are sleeping. Bed was Very Very comfortable, Breakfast was nice . there was an event going... More

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear HodaHendi Thank you for your lovely review and for choosing to stay at Palazzo Versace. I am delighted that you had such a wonderful stay and that you were welcomed by our General Manager - who can often be seen in our foyer welcoming and saying hello to our guests. In fact our foyer is the hub of our... More

Brisbane, Australia
Top Contributor
54 reviews 54 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my second stay here and we got the superior suite as opposed to the superior room we got last time. There was a lot more room which I was impressed by we had a separate living room to the bedroom but other than that not much of an upgrade. We had 2 bathrooms which I found odd for... More

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear kat_travel_Bris Thank you for choosing to return to stay at Palazzo Versace - I'm delighted that you chose to try the Superior Suite for this stay, and that you enjoyed this room. Our Superior Suite's are indeed much bigger than the Superior room - in fact they are almost double the size. The Superior suite is ideal for guests... More

2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have frequented this hotel since it first opened loving its 6 star style and seem less service, until recent times. Since the Hotel changed hands In the last year I have visited on 4 separate occasions, each time finding terrible service. it's as if the staff are untrained at the basics, even how to make a pot of tea.... More

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear DamSon11 I would be very interested in speaking with you regarding your feedback in relation to our service standards to better understand exactly where your disappointment lies. Is there a particular department that you feel the service is lacking? or do you feel that the standards have dropped throughout the hotel in general? It is only through the voice... More

Sheffield
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Service service service having been in oz for 3 weeks time to dress up heels fab restaurant and pool area heaven after no service in all of oz. fab location fine dinging restaurants to die for nice to put on a nice dress and heels breakfast. Excellent and seafood buffets are amazing

Was this review helpful? Yes
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Dazzlesheffield Thank you for your brilliant review - we are charmed that you had such a great stay and enjoyed our 5 star hospitality. We look forward to your return. Warm Regards Leah Rasmussen Guest Relations Manager More

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ever since I found out about this place I was so determined to visit as I love Versace. Thankfully my husband wanted to take me here on our honeymoon since he knew I wanted to go so my dream came true thanks to him! Everything about this place is beautiful from the floors to the ceilings. It's true paradise, even... More

Was this review helpful? Yes 2
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Angelbug92 We are thrilled that your determination to one day stay at our establishment paid off, and that you were finally able to enjoy the experience that is ‘Palazzo Versace’. I am delighted that you were able to enjoy many of our ‘little luxuries’ including our cabana hire - which is the ultimate in poolside luxury, and then spend... More

Brisbane
Top Contributor
56 reviews 56 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 1 night in a lagoon view room on Saturday night and I must say I was impressed not only by our view but also by every item in the room being branded with Versace's famous logo - this includes our robes, towels, cups, saucers and cutlery. The room was spacious and offered a king bed, desk area, small... More

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PVGC, Guest Relations Agent at Palazzo Versace, responded to this review

Dear MSCBrisbane Thankyou for writing such a charming review on your stay with us. Here at Palazzo Versace we aim to make every aspect of the hotel a point of difference and I am delighted you enjoyed every little thing from saucers to our beautiful lagoon! Warm Regards Prisca Bondi Guest Service Agent More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Palazzo Versace for one night in a three bedroom condominium with a private plunge pool as a birthday getaway with friends. The condo was beautiful and spotless. Walking out onto the private terrace into the area with the pool was gorgeous and the view from the pool was even more so. The bedrooms were spacious and comfortable,... More

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear AnnastasiaK, Thank you for taking the time to write such a positive review on your stay with us. I am thrilled to hear that you enjoyed our five star service and left the hotel with beautiful memories of your birthday spent with us. We look forward to welcoming you back to Palazzo Versace in the near future. Warm Regards... More

Riyadh, Saudi Arabia
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel wonderful as you can expect when you relate it to its name! Decoration is fantastic and glamorous, all details from Versace! Restaurants were very good and wonderful sea food menus! Pool area gorgeous even at night! Great atmosphere! Great service!

Was this review helpful? Yes
PVGC, Guest Relations Agent at Palazzo Versace, responded to this review

Dear JLPSCOSTA I am pleased that you enjoyed your ‘glamorous’ stay with us at Palazzo Versace. We hope to welcome you back in the near future for yet another luxurious stay. Warm Regards Prisca Bondi Guest Service Agent More

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent service standards, exquisite breakfast buffet and beautiful overall property presentation and quality were the highlights of our recent 3 day stay. The pool area is a major property feature and is tranquil, impeccably tendered and the deck unobtrusively serviced. We had a lagoon view room which was spacious, quiet and scrupulously clean. The room was well stocked with amenities,... More

Was this review helpful? Yes 1
PVGC, Guest Relations Agent at Palazzo Versace, responded to this review

Dear Graeme S Thank you for choosing to stay at Palazzo Versace for your short break away. I am delighted that you are pleased with our presentation and quality; this is precisely what we aim for here at the hotel! We look forward to 'treating' you once again in the near future. Warm Regards, Prisca Bondi More

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Additional Information about Palazzo Versace

Address: Sea World Dr. | PO Box 137, Main Beach, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 205
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia

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