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Palazzo Versace

Certificate of Excellence
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Sea World Dr. | PO Box 137, Main Beach, Queensland 4217, Australia
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Palazzo Versace
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Ranked #6 of 8 Hotels in Main Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Dan B England, United Kingdom
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1,109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England, United Kingdom
Top Contributor
137 reviews 137 reviews
62 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Palazzo Versace is not a bad hotel, but I am not sure it warrants its so called 6 star rating.. its a bit dated and its a bit rough around the edges. Sticking a couple of Mercs and Porsche's out front to big you up is just a cheap gimmick! Just like the bikers you can go out on... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for two nights on 21st and 22nd Feb 2015 to celebrate my wifes 50th birthday (which was on the 22nd). Overall I would say our stay was comfortable but I have stayed in lots of other five star hotels who offer a far better and exceptional service. Firstly on checkin our room was not available (approx... More 

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
59 reviews 59 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent my Sister's birthday here and had High Tea. The food was tasty and there was just enough for the 4 of us. The wait staff were kind and friendly. Parking is easy, underneath the hotel and free. Will return.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We were lucky to have breakfast at the il barocco restaurant one morning. We were blown away. The food was amazing and plentiful but what really stood out was the attention to detail by the staff and their friendly attitude towards us. One of the staff Mehir spared no expense in making us feel welcome and were prompt with their... More 

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Buninyong Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had High Tea at Palazzo Versace last week, which we enjoyed. The food was good and presented beautifully, albeit that the staff were a little offhand and certainly not very friendly. However, we were stunned to discover that the High Tea only included one cup of coffee or tea per person, and when we asked for another, were charged... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a beautiful room - just a normal one, not one of the suites. The service was incredible and lovely, the special touches were divine. The food was out of this world at breakfast. I was just a wee bit scared of breaking a cup, having seen the price of them in the hotel shop! Loved every minute of... More 

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PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Purplesara2002 Thank you for choosing to stay with us here at Palazzo Versace! I am thrilled that you enjoyed your stay with us last year, and that 6 months after your visit you felt compelled to let us know how about your experience. Thank you! We look forward to welcoming you back again soon. Warm Regards Leah Rasmussen Guest... More 

Switzerland
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel and still a bit less cheesy than I expected. The public areas are very clean and nicely arranged. The inner court wit the pool is stylis as is the rest of the house. The restaurant Vanitas is a class of it's own for that area and a must try. The rooms are very nice done and we... More 

Was this review helpful? Yes 1
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear travelaroundtheclock Thank you for your candid review. I would be interested in learning about your thoughts regarding your check in experience and self parking to better understand where your disappointment lies. We are always interested in receiving feedback from our guests to improve our product and our service culture moving forward. I look forward to hearing from you, and... More 

Southport, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

A friend stayed here to celebrate her 40th birthday. The room was filthy and stunk of smoke in a non smoking room. Floor was so dirty their feet were black after a few minutes in the room. On alerting staff to the state of the room, they received no offer to change room or reclean. Not even an offer of... More 

Was this review helpful? Yes 6
Brisbane, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a tough one to review, as the hotel itself is quite spectacular. However, a decent room will cost you over $500, so put a little time in first before jumping on Wotif. The first issue was the room outlook. We booked a 'Superior Suite' and were immediately disappointed that it had no balcony, and the 'Juliet' (open window... More 

Was this review helpful? Yes 7
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear ElCraigo65 Thank you for candid feedback and for taking the time to provide details regarding your stay upon request. I do hope that you will take the opportunity to return as per email - it would be our pleasure to welcome you back to Palazzo Versace. Warm Regards Leah Rasmussen Guest Relations Manager More 

Christchurch, Canterbury, New Zealand
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love to going to the Versace Hotel, my third time and the opulence of the fabrics, china and amazing service, its so refreshing to see "beautiful colours" in a hotel. The high tea is divine, the breakfasts offer a mouth watering selection. The rooms are beautifully presented, you will love staying here :-)

Was this review helpful? Yes 1
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Helen C Thank you for taking the time to let us know about your Quintessential Versace experience! I am thrilled to hear you had such a wonderful time with us! We are looking forward to welcoming you back! Warmest Regards Leah Rasmussen Guest Relations Manager More 

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