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All 1 Ashmore hotels

Royal Woods Resort

4.5 of 5 Resort   |   16 Mulyan Place, Ashmore, Queensland 4214, Australia
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Royal Woods Resort
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Ranked #1 of 1 Hotels in Ashmore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Stan H Beaumaris, Australia
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64 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaumaris, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have just spent 2 days at the Royal Woods Resort after taking a special deal from Travelzoo offering 2 nights, with a continental breakfast bundle, free wifi and chocolates in a self contained apartment with it's on lock-up garage for $187.00. The villas, which are all separate, are very comfortable and spacious with a small kitchenette.... More

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your great review of Royal Woods Resort. We are pleased you were able to take advantage of a great value online package deal to enjoy the luxurious facilities of our resort. Our team pride themselves on providing a great accommodation experience for our guests so it is nice to get positive feedback about the way they handled... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

A lovely secure facility with lovely well appointed apartments. Close to shopping and theme parks. Great service from reception as well.The breakfast hamper was a lovely addition with good choices in foods.

Review collected in partnership with this hotel

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking the time to review Royal Woods Resort. Your positive comments touched on many of the things that are important to us, including great customer service, central location and good security so our guests know they and their belongings are safe. We are pleased you enjoyed the breakfast hamper food choices as it is something a little... More

Port Stephens, Australia
2 reviews
2 of 5 stars Reviewed September 8, 2014

We spent four lovely days at the Royal Woods on a special deal and found most things excellent. The "cottage " was spacious and comfortable with reasonable amenities. The staff were extremely helpful. The pool and spa area was lovely and the heated indoor pool made up for the chilliness of the outdoor one. The breakfast packs were appreciated. The... More

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Our goal at Royal Woods Resort is to provide an excellent guest experience so it was great to receive your review saying you found most things, including the rooms, service and facilities, excellent. We appreciate your feedback about the gardens and have had our groundsman working on those for spring so visitors to the resort can enjoy the almost 6... More

Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 30, 2014

We spent a week at Royal Woods and it was a good place to stay with everything you need. The villas are clean and spacious, secure and quiet at night. It is only a 15 min easy walk to Royal Pines conference centre. The staff are welcoming and happy to help as needed. The Tv service was down initially but... More

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for choosing Royal Woods for your week long stay on the Gold Coast and for submitting a great review on our resort. Providing value for money accommodation and super customer service is important to us so it is good to know we are achieving that. Thank you for your comment on the firm sprung mattress. We understand that... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 9, 2014

This "resort" is in need of an update. Very stark, tired and clinical in the unit. No ambience. No art work or lamp in lounge, the biggest wall decoration was the No Smoking sign. Too expensive for what you receive. There was only 1 staff on duty on Saturday at book in time and there was a wait.

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking the time to review Royal Woods Resort. We appreciate all feedback because it allows us to review our procedures to ensure we provide the best possible accommodation experience for our guests With the update, we have almost completed the planning phase of a large refurbishment of the resort. This will include enhancing the interior and exterior... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

This is a great place with terrific staff. The receptionist actually walked us to the accommodation and showed us how everything worked. The unit was spacious and well appointed. Cleaning was faultless. Has a bit of maintenance here and there but nothing of an consequence. The security of the resort is very comforting. We only stayed for a night but... More

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking to time to submit a lovely review on Royal Woods Resort. We are pleased that the accommodation experience we provided left you feeling that our resort is "a great place with terrific staff." Our friendly team look forward to welcoming you back for a longer stay with us next time you are on the Gold Coast. More

Worongary, Australia
1 review
5 of 5 stars Reviewed July 31, 2014

Being winter the central heating was really good, we loved the house keeping service it was nice to be able to have a rest from having to clean bathrooms floors etc. The staff were at hand by intercom anytime we needed anything i was even lent a hair dryer to give back at my leisure even though there was also... More

Review collected in partnership with this hotel

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your lovely review of Royal Woods. We are honoured that you chose our resort as a home away from home during your 3 month stay with us. It is great that you were able to enjoy the luxuries of the resort including central heating, spa bath in your room and even having a break from cleaning. We... More

Palmwoods, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

A great experience in above average accommodation. The staff are extremely helpful and and facilities are great. Especially appreciated is the quiet area in a secure facility. The upgraded unit was the "cream on the top". Thanks, Royal Woods staff

Review collected in partnership with this hotel

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your kind words about Royal Woods Resort. Our team understand that when you stay away from home, it is about the experience, just as much as the location. It is good to hear that you enjoyed the whole package of great staff service, beautiful accommodation and outstanding facilities. We look forward to welcoming you back to experience... More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2014

The reception staff were very welcoming and accommodating. They kindly recommended the local tavern for a quick inexpensive dinner and it was fine. The entrance drive is very impressive. The furniture and decor is dated as in 1980's style and the stairs and paving leading to our door were lifted and pot holed. The beds were as hard as the... More

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your great feedback about the Royal Woods Resort team being welcoming and helpful. We strive to make our guest experience the best it can possibly be so it is nice to know our team are getting it right. In regards to the stair pavers lifting, we are in the process of resurfacing our external areas as part... More

Brisbane, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 30, 2014 via mobile

Decor a bit dated. All the taps seemed to leak, which is really annoying. Not great value for money in my opinion. Ok to stay at, just expensive. Probably good for families, as the location is fairly good.

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your review of our Resort and your comment about the good location. Royal Woods has a refurbishment planned in phases over the next 2 years (so as to minimise disruption for our guests) which will see the décor of the rooms and common areas updated. With the leaking taps, our apologies that this occurred during your stay.... More

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Additional Information about Royal Woods Resort

Address: 16 Mulyan Place, Ashmore, Queensland 4214, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Ashmore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Woods Resort 4.5*
Number of rooms: 45
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Also Known As:
Royal Woods Hotel Ashmore
Royal Woods Resort Ashmore, Gold Coast, Australia

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