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Royal Woods Resort

4.5 of 5 16 Mulyan Place, Ashmore, Queensland 4214, Australia
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Certificate of Excellence 2014
Royal Woods Resort
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Royal Woods Resort
Royal Woods Resort
Royal Woods Resort
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68 reviews from our community

Traveler rating
    29
    22
    7
    6
    4
See reviews for
23
20
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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santander
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We are from Spain (Europe), and we spend a lot of time in The Gold Coast. We have three kids and The Royal Woods Resort is like our own home in Australia. The kids love the place, the pool area is fantastic and very clean. The complex is really beautiful, lots of trees and gardens and very secure, which is... More 

Review collected in partnership with this hotel

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Bundaberg, Queensland, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I found the staff very helpful, after a problem with an online booking agency where the reservation wasn't sent through to the resort and at the last minute they worked around and fitted me in to an upgraded apartment. I found the security of the resort was of a high standard as it was a gated resort and only access... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing place with great helpful staff. A very secure place that's clean and close to everything you need. An prices were great too. Due to the whole family staying we all had a great experience staying with them. So helpful even with directions seeing as we don't live in the area. We also moved rooms due to family going home... More 

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your great review of Royal Woods Resort. Our team pride themselves on giving our guests the best possible accommodation experience so it is great to know we did that for you. We look forward to welcoming you and your family back with the same friendly hospitality for your next visit to the Gold Coast. More 

Tauranga, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

Stayed here for only 2nights and that was because we had already booked and paid for the accommodation. Huge gates at entrance which gave us a feeling of being locked in. On reception desk was a budda which really made me feel uncomfortable. Bed really hard and uncomfortable to sleep on. Sofa bed should be ditched, really old. Don't know... More 

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Beaumaris, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2014

My wife and I have just spent 2 days at the Royal Woods Resort after taking a special deal from Travelzoo offering 2 nights, with a continental breakfast bundle, free wifi and chocolates in a self contained apartment with it's on lock-up garage for $187.00. The villas, which are all separate, are very comfortable and spacious with a small kitchenette.... More 

Was this review helpful? Yes 1
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for your great review of Royal Woods Resort. We are pleased you were able to take advantage of a great value online package deal to enjoy the luxurious facilities of our resort. Our team pride themselves on providing a great accommodation experience for our guests so it is nice to get positive feedback about the way they handled... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

A lovely secure facility with lovely well appointed apartments. Close to shopping and theme parks. Great service from reception as well.The breakfast hamper was a lovely addition with good choices in foods.

Review collected in partnership with this hotel

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RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking the time to review Royal Woods Resort. Your positive comments touched on many of the things that are important to us, including great customer service, central location and good security so our guests know they and their belongings are safe. We are pleased you enjoyed the breakfast hamper food choices as it is something a little... More 

Port Stephens, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 8, 2014

We spent four lovely days at the Royal Woods on a special deal and found most things excellent. The "cottage " was spacious and comfortable with reasonable amenities. The staff were extremely helpful. The pool and spa area was lovely and the heated indoor pool made up for the chilliness of the outdoor one. The breakfast packs were appreciated. The... More 

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Our goal at Royal Woods Resort is to provide an excellent guest experience so it was great to receive your review saying you found most things, including the rooms, service and facilities, excellent. We appreciate your feedback about the gardens and have had our groundsman working on those for spring so visitors to the resort can enjoy the almost 6... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 30, 2014

We spent a week at Royal Woods and it was a good place to stay with everything you need. The villas are clean and spacious, secure and quiet at night. It is only a 15 min easy walk to Royal Pines conference centre. The staff are welcoming and happy to help as needed. The Tv service was down initially but... More 

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for choosing Royal Woods for your week long stay on the Gold Coast and for submitting a great review on our resort. Providing value for money accommodation and super customer service is important to us so it is good to know we are achieving that. Thank you for your comment on the firm sprung mattress. We understand that... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 9, 2014

This "resort" is in need of an update. Very stark, tired and clinical in the unit. No ambience. No art work or lamp in lounge, the biggest wall decoration was the No Smoking sign. Too expensive for what you receive. There was only 1 staff on duty on Saturday at book in time and there was a wait.

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking the time to review Royal Woods Resort. We appreciate all feedback because it allows us to review our procedures to ensure we provide the best possible accommodation experience for our guests With the update, we have almost completed the planning phase of a large refurbishment of the resort. This will include enhancing the interior and exterior... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

This is a great place with terrific staff. The receptionist actually walked us to the accommodation and showed us how everything worked. The unit was spacious and well appointed. Cleaning was faultless. Has a bit of maintenance here and there but nothing of an consequence. The security of the resort is very comforting. We only stayed for a night but... More 

Was this review helpful? Yes
RWR-Management, Public Relations Manager at Royal Woods Resort, responded to this review

Thank you for taking to time to submit a lovely review on Royal Woods Resort. We are pleased that the accommodation experience we provided left you feeling that our resort is "a great place with terrific staff." Our friendly team look forward to welcoming you back for a longer stay with us next time you are on the Gold Coast. More 

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Additional Information about Royal Woods Resort

Address: 16 Mulyan Place, Ashmore, Queensland 4214, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Ashmore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Woods Resort 4.5*
Number of rooms: 45
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Also Known As:
Royal Woods Hotel Ashmore
Royal Woods Resort Ashmore, Gold Coast, Australia

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