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Aparthotel Castillo de Elba

Urb Costa Antigua, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
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Aparthotel Castillo de Elba
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Ranked #16 of 23 Hotels in Caleta de Fuste
A recent review
5 of 5 stars reviewed 3 days ago
DAMURR FORFAR
Review This Hotel

534 reviews from our community

Traveler rating
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126
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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FORFAR
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a well laid out hotel and the most friendly staff ever. We were self catering and had most of what we needed in the room for light snacks, ie toast, tea and microwave. We used the upper buffet style restaurant for our evening meals and tho variety was minimal the food was excellent. The poolside bar food was... More 

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Derby, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is lovely, the staff are brilliant and the weather was gorgeous. We booked to stay at a Self Catering apartment hotel and our room were seen to on a daily basis with rubbish taken out every day, floors cleaned and mopped. The hotel has an onsite shop where you can buy small daily essentials for the kitchen and... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear SashaCW80, On behalf of all the staff at Castillo de Elba we would like to thank you for taking some of your time to write a review about your experience while staying with us. We are pleased to read that you did enjoy your stay with us and that you did enjoy some days of good weather, you have... More 

Portsmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My self and my sister stayed here for a week from the 26th of feb booking with Thomas Cook. The hotel was really nice, the staff were very pleasant and helpful, especially Yolanda who helped us with the wifi and booking our excursions and was extremely polite and lovely. We stayed self catering and the only gripe I would have... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear DreamKatchMe, We would like to thank you for sharing your opinion with other travellers in Tripadvisor. I will pass your kind words to Yolanda, she join us a month ago and quickly she took the admiration of all of us for her service to the guests. We are sorry that you found the issue of not paying by cash... More 

Billericay, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I arrived back Home Yesterday , 21st March 2015, What a Nightmare, First of all I got Dropped Off at the Wrong Hotel, I Booked and Paid for the " Suite Hotel " and then I was Informed that I was in the "Aparthotel " the Other side of the Town, I had to pay 5 Euros to go there,... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear Billericay, I appreciate you sharing your opinion on this website for travelers, even not having the best experience during your stay. I feel sorry that the transfer will let you hired the wrong hotel. The room S215 is a study that has amazing sea views, the reception distance is 200 meters, sorry that you seem two miles. Our establishment... More 

Sutton Coldfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Food is superb for all inclusive. Fresh fish daily, fresh meats cooked to order. Decent deserts for an all inclusive. Drinks amazing- even give you bottles of Cava if you ask nicely save you going up time after time for refills. Pools are stunning. Not close to local beach and I didn't think worth the walk but still there if... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear DavidHale1, On behalf of all of our staff we would like to thank you for sharing your comments in this web for travellers. I would like to thank you for your nice words about the food, drinks, staff, etc... All the staff at Castillo de Elba is working hard to meet the needs of our guests and satisfy them... More 

Leeds
Contributor
13 reviews 13 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

OK Down side first (1)Location it is well out of town it took me 45 Mins to walk into town on the sea front, there is no where to stop for a coffee or anything, to break the walk and it was extremely windy so taking a break was not a good idea (2) the evening meal was a bit... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear LeedsPhilip, Thank you for sharing your comments with others users of this webpage for travellers. I apologize if some nights the food didn't match your expectations, we will keep improving just to offer the same service one night after the other. We are glad to read your kind comments about the hotel, as you mention, we have the best... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Staff friendly, food awful, not a great selection, luckily I like salad so ate lots of that and went into town and bought food to prepare in the apartment which wasn't great as I was all inclusive, tired rooms, good job the weather was nice - really disappointed as I am a foodie and the food was not an enjoyable... More 

Was this review helpful? Yes 1
Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear Paul2983Oxfordshire, I appreciate you take part of his time to write a few lines regarding your recent stay with us. Sorry to read that none of the 10 hot options besides salads and special tables have been to his liking, especially considering it has stayed with us several days and our buffets have a daily rotation. I apologize for... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my family had a great stay at this hotel the staff was excellent and helpful from the first day we got there also the food was good aswell Thank you very much for making it a nice holiday the only down side was the wifi poor signel in the rooms but apart from that I can't really say... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear Richknighty, On behalf of all the staff we would like to thank you for taking some of your time to write a review on Tripadvisor. We would like to thank you the kind words you write to us, the staff at Castillo de Elba is the best asset we could have, they work very hard day after day in... More 

Accrington, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Having been to other Canary Islands before, I knew I'd be getting the sunshine, good food, great walks and dramatic land- and seascapes. I was not prepared, however, for such an attack on the senses I'd be hypnotized and drawn into buying a property in Costa Antigua, by the end of my 4 day stay! But first the hotel. Castillo... More 

Was this review helpful? Yes 2
Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear Denise H, Thank you for taking some of your time to share your opinion about us based on your experience at Castillo de Elba. We are glad to hear that you did enjoy the place and you decided to come back and stay at Fuerteventura. The rooms facing the mountains has the best sunshine of the afternoons. Hope you... More 

Stirlingshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this delightful hotel for a week from the 25th feb. It was however as it would seem not the hotel I had researched etc....I think this is something trip advisor should address as the other hotel is of similar name, but would be better referred to as just the castile san Jorge/Antigua to avoid so much confusion.... More 

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Miguel Angel S, Director General at Aparthotel Castillo de Elba, responded to this review

Dear Karin C, I appreciate that we devote a few minutes to share your comments with other users of this website for travelers. Comments like yours are what make us keep working hard to improve every day in order to offer our best to all our guests. I've done extensible comments to my colleagues in the hotel and are more... More 

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