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Mantra Broadbeach on the Park

2685 Gold Coast Highway, Broadbeach, Gold Coast, Queensland 4128, Australia
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1 room 1 adult
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Mantra Broadbeach on the Park
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217 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Had a 2 night stay this week. I was asked to place a security deposit for $200 even though the room was prepaid. The money was charged to my credit card immediately, however, at check out I was told it would take 3-5 working days for the refund. I think this is an unreasonable request when payment has already been... More 

Helpful?
Thank Sharmila P
Perth, Australia
1 review
2 of 5 stars Reviewed 4 weeks ago

We have just returned from staying in a 2 bedroom apartment with another couple. The holiday started badly and without the help from Ian at the front desk would have been a disaster. We had booked our room over the phone and weren't told that the rooms were serviced weekly, not daily. When we paid nearly $4000 for a week... More 

Helpful?
Thank SueByrne1812
DARREN W, Manager at Mantra Broadbeach on the Park, responded to this review

Dear Sue Byrne 1812, Thank you for taking the time to review your stay with us in house, after the initial start I am pleased you spoke with us and in particular our Front Office Manager, Ian who settled you into your holiday. I am glad to read he made your trip a memorable one and Ian has read your... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 27, 2015

My family of four stayed at Mantra Broadbeach on the Park from 14 Dec to 20 Dec. The reception staff is always polite and helpful. And that leaves a lasting good impression! The 14th floor 2 bedroom apartment which we stayed in was clean and spacious. It comes with clean sheets and towels as well as an array of cooking... More 

Helpful?
Thank Keith I
DARREN W, Manager at Mantra Broadbeach on the Park, responded to this review

Dear Guest, Thank you for staying with us in the lead up to Christmas, I am pleased to read you enjoyed your time with us. I appreciate the comments you have made and note the suggestions. It's nice to read you were able to explore the area south of Broadbeach and spend time at Currumbin and 'Burleigh'; both have wonderful... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

WOW! Stayed in a two bedroom apartment. Perfect floor plan, clean, amazing location - bus stop literally outside the door, turn left and walk 20metres. You have a complete shopping experience across the road with numerous cafes, pubs, restaurants. Can't fault it! Kids loved the pool and spa. At first it looks more corporate but our family of three kids... More 

Helpful?
1 Thank kate P
DARREN W, Manager at Mantra Broadbeach on the Park, responded to this review

Dear Kate P, Thank you for your comments regarding your time in house with us. Indeed we are fortunate to have such a wide selection of shopping and dining options throughout the area. The Pacific Fair extension is soon to be complete and already offering some of the best shopping options in Australia! We hope to welcome you back in... More 

Brisbane, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 6, 2015

With a group of friends, I booked a two bedroom suite for the weekend. I feel cannot reasonably complain about anything the Mantra on the Park offered. In a decent location and only a short walk to Jupiter's Casino, Pacific Fair shopping centre, a wide selection of restaurants, the light rail/tram line and of course - Broadbeach. Reception was courteous... More 

Helpful?
Thank Tracy H
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 6, 2015

Good location, close to shops, beach, restaurants and quieter than Surfers Paradise. Opposite the Casino, and within shouting distance of the Exhibition center, this was a perfect place to be based for business conferences. Very welcoming and friendly staff, with great tips for places to eat and visit.

Helpful?
Thank Daniel T
DARREN W, General Manager at Mantra Broadbeach on the Park, responded to this review

Dear Daniel T, Thank you for taking the time to review your time 'in house'. I am pleased to read you found Mantra Broadbeach on the Park to be positioned in a good location and our team provided friendly service; I have past your comments through to them. The restaurants in our building: Moo Moos, Gemelli Italian and Cardomom Pod... More 

Melbourne, Australia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Stayed here when attending a conference at Gold Coast convention centre- loved the apartments (was on floor 18). Apartments were nicely furnished and clean- very nice bathroom amenities and I loved they had good hair dryer, washing machine etc- being able to buy food and make your own breakfast was great. My room has a huge spa bath with opening... More 

Helpful?
Thank KSuze
DARREN W, General Manager at Mantra Broadbeach on the Park, responded to this review

Dear Guest, It's nice to read you enjoyed your time with us. The property is in a great location and I am pleased you were able to take in the surrounding views. All our rooms have spa jets in the baths which helps with a bit of RnR at the end of the day. I appreciate your comments regarding Wifi,... More 

Adelaide, Australia
1 review
2 of 5 stars Reviewed November 18, 2015 via mobile

Got say I'm pretty disappointed with the noise levels in this room. Really weird acoustics, traffic noise like you're sleeping on the road and its on the 10th floor. Also there's a constant whine from some plant equipment in the ground. Bring ear plugs if you get this room. :(

Helpful?
Thank MickStone66
DARREN W, General Manager at Mantra Broadbeach on the Park, responded to this review

Dear MickStone66, Thank you for taking the time to provide feedback on your recent visit. I am sorry to read your room experience wasn't to expectation, our guests usually very much like this refurbished apartment and it's position looking towards Coolangatta. I do understand the unique wooden flooring may have a different acoustic under foot, if not used to this.... More 

Sydney, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015

Stayed a few nights recently for a conference at Jupiters Casino which is a 10-min walk from this hotel. The rooms are very spacious, modern and clean, nicely presented. Comes complete with a full kitchen, washing machine and living area. The only drawback is the street noise - facing north get a bit of the Surfers paradise night life, and... More 

Helpful?
Thank natdeegs22
DARREN W, General Manager at Mantra Broadbeach on the Park, responded to this review

Dear Guest, Thank you for taking the time to review your time in house with us. It's nice to read you found the Team to be friendly and professional, I have passed your kind comments through to them. Indeed, there would be some street noise as is the case with most properties in the area, but overall the Gold Coast... More 

Melbourne, Australia
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

I stayed here for 2 nights while on business. My colleagues had awesome views across the city, but I was on the ground floor and tried to get a higher floor, but they weren't very accommodating. Anyway, I was close to the pool and spa so I used these. The apartment was big, although why there were 2 bathrooms in... More 

Helpful?
Thank Goopy007
DARREN W, General Manager at Mantra Broadbeach on the Park, responded to this review

Dear Guest, Thank you for your feedback. It's nice to read you enjoyed our great location; close to the beach with all the wonderful restaurants at our door to experience. I am sorry we were limited in options to change your apartment to a different area; the ground floor has a nice benefit of a larger outdoor area which many... More 

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