On arrival at the hotel,9am, our room was not ready as guest were still in the room which is fair enough as check out is 10am. We walked to Pacific Fair for some late breakfast as we flew in from Geelong Vic. By 11:30 am our room was ready, reception rang us straight away. The wife unpacked the car as... more

I was a bit worried about this resort having read some earlier entries however I was pleasantly surprised (or maybe my expectations were lowered). Great location, beautiful setting - the landscaping and the pools are really lovely. My room was pretty average even though I had requested a refurbished one, but it was clean and large with a large ground... more

We chose to stay here after reading trip advisor reviews. It was a disappointing experience. A quick review: Positives: * friendly and efficient staff * great pools which were heated to a temperature to suit even the fussiest grandma ! * pool surrounds and gardens were beautifully maintained * central location - close enough to be convienient but not in... more

This place was better than expected. I read some of the reviews and rang my cousin asking if she was sure she wanted to stay there. But they had stayed before and said it was ok. The room we had, (15) booked on wotif was great. Spoke to other people who hgad some issues with room, but they said they... more

We stayed at the Diamond Beach Resort in Feb 2009. Myself, my husband and our 2 year old daughter. This is truly one of the best family resorts we have ever stayed at around the world! Our room was immaculately clean, all the crockery & cutlery in the kitchen was brand new, the bed linen was very clean & fresh... more

Our friends have been coming to this hotel for a number of years as they love it and this year we decided to join them for a week in the Easter holidays. After I had booked I came across the tripadvisor site and was horrified when I read what other people had to say about this resort. I was very... more

We stayed in a 3 bedroom apartment, on the 1st floor, for 7 nights at the end of Aug/beginning of Sept. Great time of year to be there. We have 3 kids ages 12, 10, & 8. We were travelling with another family with 4 kids of similar ages who stayed in a 3 bedroom apartment at Diamond Beach as... more

Our family stayed at this resort last year and found it to be fantastic however on returning again in March the whole complex had really dated. We have a child in a wheel chair and were told that we may not be able to have a ground floor room - I had stipulated this requirement on booking 6 months prior... more

This is the WORST overrated resort ever and our stay here was hell!! To put a long story short, we checked out of the resort 2days into our 9day booking as we couldn't stand being there any longer. We stayed on the 2nd floor, which has 8 flight of stairs..Yes 8 and that's with NO lift. With 4children aged from... more